Mercure Blackburn Dunkenhalgh Hotel & Spa

Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,902 reviews

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Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Beauty rooms offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Bar
  • Meeting rooms

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Your meetings and events

Our purpose-built state-of-the art conference centre hosts six air conditioned meeting rooms, and the hotel has a further eight conference and banqueting suites. Rooms have natural daylight and cater for all kinds of business events up to 400 guests. The hotel grounds are perfect for team building or other outdoor activities. All meeting rooms have WiFi access, and wedding packages are available to suit individual requirements.

Room descriptions and layouts

15 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,902 reviews

TripAdvisor Rating  3.5/5  334 reviews

Well located! Amazing Stay

Customer review rating 4.5/5

Jay Couples - Confirmed reviews ALL

The hotel was beautiful and the motorway so close to the hotel! Made it very easy to go places. The bedroom was spacious and really nice! Would definitely recommend

Dear Jayed, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Thomson Deputy General Manager

Good return stay

Customer review rating 4.0/5

Julie R. Business - Confirmed reviews ALL

Nice food and good service

Dear Julie , We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Thomson Deputy General Manager

Relaxed stay

Customer review rating 4.0/5

Jo Couples - Confirmed reviews ALL

Lovely hotel and the staff were very helpful and friendly. An enjoyable stay.

Dear Joanne, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Thomson Deputy General Manager

Wasn’t overly happy with the stay

Customer review rating 2.5/5

Charlotte H. Couples - Confirmed reviews ALL

Firstly, the room was Moldy and cracks in the walls there wasn’t any cold water , we have the heater on but the room wasn’t heating up , we noticed the door had a big gap in the bottom possibly where the heat was going through also a draft comming from the windows , there was not enough pillows and the bed was really hard - we both were not happy

Dear Charlotte, Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Thomson Deputy General Manager

Excellent Support from Duty Manager

Customer review rating 3.5/5

Accrington L. Families - Confirmed reviews ALL

Very busy weekend at the hotel. We had an issue with the room which was rapidly and effectively resolved by the Duty Manager, thank you.

Dear Anthony, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Thomson Deputy General Manager

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Other web-users rate our hotel

  • 318 reviews 8.6/10 Location
  • 1,733 reviews 6.8/10 Room
  • 1,578 reviews 7.6/10 Service
  • 25 reviews 4.5/10 WiFi
  • 623 reviews 6.1/10 Cleanliness
  • 565 reviews 7.4/10 Breakfast
  • 485 reviews 6/10 Wellness Area

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