Hotel - Mercure Brandon Hall Hotel & Spa Warwickshire
Mercure Hotel Mercure Hotel

Mercure Brandon Hall Hotel & Spa Warwickshire

4.0/5 1,534 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

JAGUAR FACTORY10.3 km / 6.4 mi ROLLS ROYCE6.76 km / 4.2 mi
PEUGEOT FACTORY9.33 km / 5.8 mi WARWICK UNIVERSITY15.77 km / 9.8 mi

Exhibition centre

BIRMINGHAM NEC45.54 km / 28.3 mi

Your meetings and events

14 meeting rooms to choose from ranging in size: to cater for smaller meetings for up to 30, to rooms with a maximum capacity of 280. Complimentary stationery, LCD projectors, screen and flip charts.Situated in grounds that are ideal for team building days, summer events and weddings. The purpose-built conference centre brings the best 21st century business facilities to a 17th century setting.To help you create a unique event tailored to your needs and budget, a dedicated Conference and Banqueting team will be on hand. Then, on the day of your event, a dedicated Meeting Host will be available at all times to ensure your day runs smoothly.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JOHNSON 23 m2 2 m 10 10 10 10 0
WOLSTON 3 24 m2 2 m 24 10 10 12 10
WARWICK 27 m2 3 m 20 10 10 12 10
WOLSTON 1 37 m2 2 m 30 12 14 12 20
WOLSTON 2 38 m2 2 m 30 12 14 12 20
JONES 40 m2 2 m 20 10 14 10 0
PARKE 40 m2 2 m 40 16 17 16 0
BEECH 43 m2 3 m 40 16 16 16 14
HUNT 49 m2 3 m 25 12 14 12 10
ALLKINS 53 m2 2 m 40 20 26 30 0
BRANDON 1 54 m2 4 m 60 26 26 26 24
BRANDON 2 76 m2 3 m 100 30 36 40 60
WOLSTON SUITE 88 m2 2 m 80 28 30 35 50
BRANDON SUITE 130 m2 0 m 100 30 36 40 90
WOODLANDS 1 140 m2 3 m 120 40 50 55 90
WOODLANDS 2 140 m2 3 m 120 40 50 55 90
WOODLANDS 279 m2 3 m 280 90 112 120 220
    • Flipchart
    • Indoor and Outdoor facilities
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Slide projector
    • Video equipment
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With 120 bedrooms, the hotel offers a range of accommodation options including executive rooms, suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.

  • 120 rooms
  • 120 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 20 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.1/5 ALL Rating 5,008 reviews

Our guest reviews for
Mercure Brandon Hall Hotel & Spa Warwickshire

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,534 reviews
K Business - 02/12/2019 Confirmed reviews ALL
« In the main everything was good with my stay at the hotel. »

Overall a good experience with the hotel. The breakfast choices are good. The lunchtime food was really good this time. Good selection of hot and cold food which was tasty. Hotel room was big and clean and quiet. Staff are friendly and attentive. The only downside this year was the evening good. I had butternut squas soup which was bland and tasteless. I had turkey for main which was so hard is was difficult to cut and when you could get into it, it was mainly stuffing in the inside hardly any meat. The roast potatoes were hard and there as a tiny bit of gravy we had to ask for more. My Christmas pudding was hot, piping hot but served with cold custard. But other than that everything else at the hotel was good.

Anonymous Business - 02/12/2019 Confirmed reviews ALL
« Fantastic place to stay but worried about fire procedures »

I really enjoyed staying at the Mercure Brandon in Rugby. The facilities are excellent and the whole venue is well appointed and very clean. You have also made a big effort with the Christmas lights/decorations. However the fire alarm was activated around 6.30am. I vacated my room but nobody else evacuated and no staff around to explain that it was a false alarm. I was therefore locked out of my room with nobody to assist. Fortunately I had my mobile and rang reception but was left waiting quite a while before I could get back into my room.

Keith T. Couples - 01/12/2019 Confirmed reviews ALL
« Long weekend »

Check-in was formal and swift; we had booked for three nights, the key card only showed one night. When I queried the date I was told that the booking is correct the key card does not matter. Our feature room was large, overlooked the garden, was clean, and accommodated two sofas, a large bed and a bathroom off a dressing area. We ate in the restaurant, the service was very efficient, no long waits between courses, and the food was served hot and was good quality. The restaurant was well decorated and clean but is basically a large room, with plain walls and non carpeted floors, so sound resonates around and we found it very noisy. I was embarrassed at the end of the meal, when I asked for the restaurant bill to be charged to my room. I was told that management had made a decision not to allow any guests to charge extras to their room, but must pay each item separately. I pointed out as an Accor Gold Card holder, I would be penalised for items paid and not shown on my account. It was at this point I realised why the dates on key card did not matter, although the card states it must be shown on all occasions when charging items to your room. The buffet style breakfast was okay, but the baked beans had a skin on the top, it would only take a second for a member of staff to stir it and the scrambled eggs to make them look more appetising. That said one, morning as the hotel was particularly empty the hot food was cooked to order, it was like eating a completely different meal and so much more tasty. In summary the hotel is in well kept grounds, is clean and service is fine, Although we did not use the bar, the seating area and the public lounge area was limited for a four star hotel.

Lou Couples - 01/12/2019 Confirmed reviews ALL
« Great stay »

We loved our stay at the hotel. Everything was perfect.

Couples - 01/12/2019 TripAdvisor review
« Long weekend »

The approach to the hotel is up a sweeping drive with numerous Christmas lights in the grounds. The large car park was busy as it was a Saturday, but space was available at the rear. Check-in was formal and swift; we had booked for three nights, the key card only showed one night. When I queried the date I was told that the booking is correct the key card does not matter. Our feature room was large, overlooked the garden, was clean, and accommodated two sofas, a large bed and a bathroom off a dressing area. We ate in the restaurant, the service was very efficient, no long waits between courses, and the food was served hot and was good quality. The restaurant was well decorated and clean but is basically a large room, with plain walls and non carpeted floors, so sound resonates around and we found it very noisy. I was embarrassed at the end of the meal, when I asked for the restaurant bill to be charged to my room. I was told that management had made a decision not allow any guests to charge extras to their room, but must pay each item separately. I pointed out as an Accor Gold Card holder, I would be penalised for items paid and not shown on my account. It was at this point I realised why the dates on key card did not matter, although the card states it must be shown on all occasions when charging items to your room. One further annoyance with the key card, on return to the hotel each day, our key cards did not operate the room lock, each time needing a trip to reception to the have the card re programmed. We had breakfast in the mornings, all buffet style and help yourself, a reasonable selection of items cereals, fruits, yogurts and hot dishes from a Bain Marie. Unless there is a large turnover the hot food does tend to dry out and with skin on top of the baked beans. It would only take a second for a member of staff to stir it and the scrambled eggs to make them look more appetising. That said one, morning as the hotel was particularly empty the hot food was cooked to order, it was like eating a completely different meal and so much more tasty. The hotel has a pool and Spa which we did not use and therefore unable to comment on, other than to say as it is outside the main building and can be seen from the car park it always looked busy. In summary the hotel is in well kept grounds, is clean and service is fine, Although we did not use the bar, the seating area and the public lounge area was limited for a four star hotel.

Bryn Couples - 29/11/2019 Confirmed reviews ALL
« Lovely 3 day stay »

Must admit, I was a bit on-the-fence about how our stay would go because some of the reviews were a bit 'iffy'. But I have to say my wife and I loved our stay. The service was good, the room was lovely and the food was amazing - really good food! We were attending a 3 day event nearby and used our "Buy a Gift" vouchers for our 3 nights, which included breakfast and a 3 course dinner every day. Admittedly, we had a couple of teething problems on arrival. Our room had obviously been unoccupied for a while and was quite cold. only 1 radioator was on and it was on low. the other radiator wasnt working, so went to reception and they immediately provided a large electric radiator for us to use. Although once the room was warm, we didn't need to use it anymore. That was the only issue we had. Some may want to complain about the squeaky wooden floors, but it's an old building, so what do you expect? The food was just brilliant. really high quality food worthy of a high end restaurant. We had full use of the Spa and gym facilities too which had a alrge pool, sauna, steam and large gym with all the equipment you could need, Loved it

Catherine L. Business - 28/11/2019 Confirmed reviews ALL
« Miss »

Wonderful! Staff extremely helpful and went out of their way to make sure we were as satisfied as possible. Would definitely stay here again

Mr J. Friends - 28/11/2019 Confirmed reviews ALL
« A nice place to relax. »

It was fine. Food and breakfast was excellent. Log fire very wellcome in the bar.

Michael S. Business - 28/11/2019 Confirmed reviews ALL

Very pleasant stay - lovely hotel

Anonymous Business - 28/11/2019 Confirmed reviews ALL

- General ambience is good - Bathroom was clean and room was tidy - However the walls/ doors were not sound proof. You could hear people talking outside even when the door is bolted - No coffee/ tea in the room. Most of the hotels have this service complimentary and should not require to be bought from the restaurant

Fiona L. Families - 27/11/2019 Confirmed reviews ALL
« Excellent »

Great refurbished room and dog made very welcome

Nic Friends - 27/11/2019 Confirmed reviews ALL
« Lovely weekend with friends »

We had booked a triple room, with dinner and breakfast. It was excellent value for money. The food was great and the environment attractive and comfortable. The hotel had been decorated for Christmas and looked lovely. Perfect for a weekend catching up with friends.

John B. Couples - 27/11/2019 Confirmed reviews ALL
« Lovely stay. Lovely staff. Lovely food. »

Welcomed from the start. Comfortable room warm and cosy. Food was delicious and service excellent. Breakfast was a delight with plenty of choice. Didn't use the spa on this occasion but hope to in the future.

Cd Couples - 26/11/2019 Confirmed reviews ALL
« Ok but not a great nights sleep! »

Food and service were good Thought you could up sell a bit more at dinner - we could have lingered but not encouraged to! Wasn’t clear what I’d paid extra for - the room seemed standard to me?? Was also a terrible noise all night long - we turned off the heat as that was very noisy but there was a dreadful noise all night from outside - possibly generator or something? I didn’t sleep at all and was freezing to boot! Wasn’t great!

Sean D. Business - 26/11/2019 Confirmed reviews ALL
« Good hotel, poor customer relations »

Overall positive experience, facilities and staff at the hotel are all very good. but some improvements to customer relations processes are needed. Issues: - Changes being made to my booking (change from double to twin room) without contacting me in advance. My booking for this was made a month in advance so other guests have clearly been prioritised over me despite my room choice being confirmed in writing. As a platinum member I would not expect this to happen - Some rooms do not have adequate heating or control over temperature - I've sent five emails (to date) to ask for my hotel booking to be added to my Accor account so I can manage these online. So far this has not been done.

Ma'at Couples - 26/11/2019 Confirmed reviews ALL
« Beautiful experience »

Excellent service...5 star suroundings 5 stars staff...4 star food.....spar was lovely..only down fall no hot tub

Katie Couples - 26/11/2019 Confirmed reviews ALL
« Wouldn’t stay again. »

As soon as you walked in the door there were people standing in the way of the door as there was a party going on. Bar staff was extremely rude and rolled there eyes as we were debating of what to buy for a drink. Loads of flys in our room which by the way no windows were open. bed was so uncomfortable to sleep in. Shower door did not close fully due to mould and the silicon was falling off. Snacks were nice along with cans of pop and the receptionist was kind.

Georgia Couples - 25/11/2019 Confirmed reviews ALL
« excellent »

all good, very happy with it

Mike M. Friends - 25/11/2019 Confirmed reviews ALL
« Mr »

v comfortable and pleasant

Sari Friends - 25/11/2019 Confirmed reviews ALL
« room was spacious and very beautiful, nice surroundings »

The atmosphere was high class, room very nice, very comfortable bed

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