Mercure Aberdeen Ardoe House Hotel & Spa 4 stars

Customer review rating 4.4/5 8,021 reviews

Mercure Aberdeen Ardoe House Hotel & Spa
See on a map
+ 18 Services

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Wedding reception and function rooms for up to 450 people

  • Over 80 exquisite varieties of Scottish Whisky in our bar

  • Leisure facilities, including a  gym, steam room and sauna

  • 30 acres of luxurious Scottish gardens and grounds

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Mercure Aberdeen Ardoe House Hotel & Spa

South Deeside Road
Blairs
AB125YP
aberdeen
united kingdom

Tel: +441224860600

Fax: (+44)1224/860644

Contact email

Check-in from 14h00

Check out up to 12h00

  • ABERDEEN STATION :  ABERDEEN

  • By plane

    ABERDEEN At 11.3km / 7.02 miles

  • By plane

    DUNDEE At 107.8km / 66.99 miles

  • By plane

    INV At 169km / 105.02 miles

  • By plane

    INVERNESS At 169km / 105.02 miles

  • By train

    ABERDEEN STATION At 4.8km / 2.98 miles

GPS :57.106238, -2.175486

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • WIFI access

  • Slide projector

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Classic Double Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Privilege Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Feature Double Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BLAIRS RESTAURANT

Type of cuisine: Brasserie

When it comes to dining, Blairs Restaurant boasts a kitchen that does justice to its grand surroundings. The award winning chefs conjure up one winning dish after another, using fresh, local produce and the finest international ingredients.

Menu (PDF)

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Type of cuisine: Brasserie

The Soapies Lounge offers a warm, open fire to greet you to these relaxed surroundings, with a selection of informal bar meals available.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DRAWING ROOM

Non contractual photo

With the focus on the roaring open fire of the grand fireplace, original features of rich wood panelling, opulent furniture & impressive artwork combine to make this the ultimate indulgence. Enjoy refreshments & home bakes to light lunches & suppers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Non contractual photo

Enjoy a drink or meal in the relaxed surroundings of the Laird's Bar, where you can enjoy a dram from the impressive selection of Malt Whiskies while sitting in front of our crackling winter fire.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,021 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,330 reviews

Great for Aberdeen.

Customer review rating 4.4/5

Ss Couples - 25/03/2020 Confirmed reviews ALL

Nice hotel. Good staff, Excellent food. We were a bit concerned about hygiene and distancing arrangements or the lack of them as we were there at the start of the outbreak. Nice pool (that you can actually swim in), and gym.

not a 4 star hotel

Customer review rating 4.4/5

Anonymous Friends - 24/03/2020 Confirmed reviews ALL

Quite disappointed with our experience. There was no hot water in our room for our shower. The service at the bar was appalling with the bartender completely ignoring us and serving customers who had arrived at the bar earlier. Additionally during dinner, continuously brought the wrong beer that was ordered and found a hair in my dessert. Would not come back. Shame it was a lovely setting and a beautiful hotel.

The most wonderful stay

Customer review rating 4.4/5

Emma C. M. Friends - 24/03/2020 Confirmed reviews ALL

We arrived as closures were beginning. The hotel was quiet with guests, but you wouldn't know from the service we received. Pleasant and helpful staff at every turn. Gorgeous facilities that we were still able to make use of. Lovely brasserie and delicious meals there and in the dining room. Thank you so much to everyone for a really special stay for my mother and I. You helped make a near perfect holiday.

wrong time to go

Customer review rating 4.4/5

John Couples - 24/03/2020 Confirmed reviews ALL

it was the wrong time to go with the virus so cant really judge our stay

First tie staying in Ardoe House after third recent trip to Aberdeen. Glad I found it.

Customer review rating 4.4/5

Anonymous Solo - 23/03/2020 Confirmed reviews ALL

Lovely hotel and room. Very good food and service for dinner and good breakfast. The receptionist (from Spain) very good ambassador for the hotel on check-out. I though slightly lax in relation to coronavirus, and I was being personally careful. But I am from a different country with a more advanced response.

Needs work

Customer review rating 4.4/5

M D. Couples - 23/03/2020 Confirmed reviews ALL

Beautiful location, room was clean and comfortable. We had a nice time at the spa, the staff there were very welcoming and pleasant. However the bar staff didn’t seem very well trained, they struggled with the most basic of cocktails and seemed disinterested. The food was sub-par, very little on on offer as far as healthy or veggie options. All in all, a mixed bag.

Lovely rooms, made very welcome

Customer review rating 4.4/5

Karen C. Families - 22/03/2020 Confirmed reviews ALL

Could not fault anything. Was a lovely relaxing experience. Staff friendly and helpful. Really enjoyed our evening dinner. Will definitely be returning at some point.

Great Night Away

Customer review rating 4.4/5

Charlotte A. Couples - 21/03/2020 Confirmed reviews ALL

Lovely room, quick and easy check in with very friendly staff. Bar lacked in a litre atmosphere and the walk outside to the gym wasn’t ideal in the rain but great apart from that!

very good location and good stay

Customer review rating 4.4/5

Mr S. Couples - 21/03/2020 Confirmed reviews ALL

Staff were very helpful and pleasant.

Love this hotel hotel is beautiful

Customer review rating 4.4/5

Lorraine Couples - 21/03/2020 Confirmed reviews ALL

Beautiful hotel in lovely surroundings Staff friendly band welcoming Food amazing

Very Nice place!!

Customer review rating 4.4/5

Gry Friends - 20/03/2020 Confirmed reviews ALL

Very Nice place, the only thing, I did not like, was the SPA facilities, jacuzzi. The jacuzzi Was cold and with to Weak bubbles.

Lovely aspect and grounds

Customer review rating 4.4/5

Kt Couples - 20/03/2020 Confirmed reviews ALL

Great room and fab food , spa needs urgent upgrading , staff could follow through with the initial attentiveness.

Excellent hotel with beautiful grounds

Customer review rating 4.4/5

Pauline G. Couples - 20/03/2020 Confirmed reviews ALL

We got an itison voucher for Xmas, the room was excellent and we really enjoyed our stay

Good hotel with good staff

Customer review rating 4.4/5

Arnold Couples - 19/03/2020 Confirmed reviews ALL

I have sent a letter of praise

Unnecessary problems

Customer review rating 4.4/5

Audrey T. Friends - 19/03/2020 Confirmed reviews ALL

Visited Ardoe House, Aberdeen with another couple last Friday 13th. We got vouchers as a gift for Christmas from our family which was a lovely gift. Few stupid things happened which we thought unnecessary if staff had been better trained!! Friends had no towels or toiletries in their room. After 2 calls to housekeeping got the towels but only got soap when lady went to reception. No shampoo or bodywash. At dinner had a bottle of white wine. No ice bucket was brought though other tables had. One friend had to ask for his starter and the other 3 of us waited, as is regarded as polite, until hW got served. Went to bar afterwards and asked for liqueurs over ice. Told that they didn't think the hotel had any - really!!! A four star hotel!! Someone went to look but after 10 minutes we gave up waiting. About 5 minutes later some ice was found. Staff were very nice but for a 4 star hotel reckon that more training should be given. No bucket or ice to hand. Our family were disappointed as these stupid things should not be happening and they had paid for the vouchers hoping we would have a stressfree night away from home. My daughters and friends stayed at the hotel about a year ago and they had a worse experience. It was for a special birthday and the balloons weren't on the table as instructed and they had to ask for the bottles of prosecco which my husband and I had ordered for the party which should also have been on the table for them. Thankfully we had told one of our daughters that this is what we had done. would probably have paid £70 for prosecco which they wouldn't have got otherwise Must have been bad as they got a refund. Obviously nothing has improved since their stay. In light of our experience don't think any of us would make a return visit or recommend to others. We expected better from Mercure.

Beautiful Hotel, lovely staff

Customer review rating 4.4/5

Heather M. Couples - 19/03/2020 Confirmed reviews ALL

We stayed for one night only DBB deal, our room was very comfortable and clean. The food was exceptional and the staff are very efficient.

Relaxing break

Customer review rating 4.4/5

Maggie Couples - 18/03/2020 Confirmed reviews ALL

Receptionist friendly. Room clean and very quiet. Dinner was excellent, staff helpful and friendly. Overall very pleased and will definitely recommend and return.

Great Wedding venue.

Customer review rating 4.4/5

Anonymous Families - 18/03/2020 Confirmed reviews ALL

Attending family wedding, which all passed without any adverse incidents of note. Only issue was lack of bar staff during the evening.

Food and staff were amazing

Customer review rating 4.4/5

X Couples - 17/03/2020 Confirmed reviews ALL

The function room was cold which was uncomfortable, so was our room. The staff were all amazing and the food was too. The bar prices were crazy, not even upmarket brands!!

Not great stay

Customer review rating 4.4/5

Fiona M. Couples - 17/03/2020 Confirmed reviews ALL

When we arrived at 1.30ish room not ready as wedding party there and reception was busy, We were told to come back after 2 for room, we left and came back 6ish, the receptionist told us our lugguage was in our room, got to room and we had someone else's luggage ! I phoned reception and they sent someone up to collect it, I asked where is my luggage ?? I was told dont know, I asked what do I do now? was told dont know ! so I went down to reception and was told they are trying to locate it, luckily half hour later it was found with the wedding party luggage! Our room was also a privelage room meant to have robes and slippers but none in room so we didnt use SPA facilities. The positive the room was lovely and the food was great really fresh and tasty. I would expect lost luggage at a 2/3 star hotel not an expensive 5 star hotel.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby