Mercure Aberdeen Ardoe House Hotel & Spa 4 stars

Customer review rating 4.4/5 8,125 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Aberdeen Ardoe House Hotel & Spa
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+ 18 Services

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Wedding reception and function rooms for up to 450 people

  • Over 80 exquisite varieties of Scottish Whisky in our bar

  • Leisure facilities, including a  gym, steam room and sauna

  • 30 acres of luxurious Scottish gardens and grounds

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Aberdeen Ardoe House Hotel & Spa

South Deeside Road
Blairs
AB125YP
aberdeen
united kingdom

Tel: +441224860600

Fax: (+44)1224/860644

Check-in from 14h00

Check out up to 12h00

  • ABERDEEN STATION :  ABERDEEN

  • By plane

    ABERDEEN At 11.3km / 7.02 miles

  • By plane

    DUNDEE At 107.8km / 66.99 miles

  • By plane

    INV At 169km / 105.02 miles

  • By plane

    INVERNESS At 169km / 105.02 miles

  • By train

    ABERDEEN STATION At 4.8km / 2.98 miles

GPS :57.106238, -2.175486

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • WIFI access

  • Slide projector

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Classic Double Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Privilege Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Feature Double Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BLAIRS RESTAURANT

Type of cuisine: Brasserie

When it comes to dining, Blairs Restaurant boasts a kitchen that does justice to its grand surroundings. The award winning chefs conjure up one winning dish after another, using fresh, local produce and the finest international ingredients.

Menu (PDF)

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Type of cuisine: Brasserie

The Soapies Lounge offers a warm, open fire to greet you to these relaxed surroundings, with a selection of informal bar meals available.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DRAWING ROOM

Non contractual photo

With the focus on the roaring open fire of the grand fireplace, original features of rich wood panelling, opulent furniture & impressive artwork combine to make this the ultimate indulgence. Enjoy refreshments & home bakes to light lunches & suppers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Non contractual photo

Enjoy a drink or meal in the relaxed surroundings of the Laird's Bar, where you can enjoy a dram from the impressive selection of Malt Whiskies while sitting in front of our crackling winter fire.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,125 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,352 reviews

Trying hard under challenging circumstances

Customer review rating 4.4/5

Bruce P. Families - 26/10/2020 Confirmed reviews ALL

Friendly Staff, rooms & gym immaculate, grounds overgrown and restaurant/bar much more limited than advertised.

Friendly Staff

Customer review rating 4.4/5

Jennifer Solo - 26/10/2020 Confirmed reviews ALL

Had a wonderful night away - very helpful with telephone booking and stayed in a very nice suite. Made use of the leisure facilities also very helpful staff.

Nice hotel and atmosphere. Little dated in places and needs some TLC

Customer review rating 4.4/5

David Couples - 25/10/2020 Confirmed reviews ALL

First of all the stay was nice, good staff and brilliant environment for our night away. Spa was dated and dirty in parts. Window sills haven’t been cleaned in a long time and toilets dirty. In all a good stay away however the hotel itself is lacking in some parts. The attention to details is someone lacking... little things like the sink taps in the main toilet being loose all add up.

4star hotel only able to fulfil 3 star service

Customer review rating 4.4/5

Andrew G. Couples - 24/10/2020 Confirmed reviews ALL

hotel was lovely, staff friendly and professional but not enough staff on duty to supply a 4 star service.

Lovely Spa Break

Customer review rating 4.4/5

Maggie Families - 23/10/2020 Confirmed reviews ALL

We had a lovely spa break which included a spa treatment, a 3 course dinner and a full Scottish breakfast. We added on an afternoon tea and all of the food we were served was delicious. We had a nice, comfortable room and we appreciated the fridge to chill the champagne we brought with us due to the current alcohol ban. The staff were friendly and we had a relaxing spa experience. I would have given 10 out of 10 if we had been given the little things we are usually provided with on breaks such as these, like shampoo and shower gel (1 small sachet provided for 2 people) and a wee biscuit to go with our cup of tea would have been a nice touch. We enjoyed our stay and felt that the spa package was very good value for money.

Amazing Stay, and Good Safety Features in Place

Customer review rating 4.4/5

Sarah Couples - 22/10/2020 Confirmed reviews ALL

We had a wonderful stay at Mercury Ardoe. Very welcoming staff, very big and clean room, and the massages were amazing. We went with the 2 night spa break deal which was very good value for money!

Customer review rating 4.4/5

S C. Friends - 22/10/2020 Confirmed reviews ALL

Staff were very friendly helpful and efficient

Total relaxation

Customer review rating 4.4/5

Kay G. Couples - 22/10/2020 Confirmed reviews ALL

2 nights - beautiful room, lovely grounds for a walk. Swimming pool was sparkling clean and we managed to get in whenever we wanted which was lucky as we arrived just as new number restrictions had come in. I had 2 treatments - algae wrap and scalp massage which were just so relaxing. Afternoon tea was perfect tho had to have the Prosecco outside and the afternoon tea inside due current covid arrangements. Staff seemed to have everything under control.

Relaxing Break

Customer review rating 4.4/5

Karen Couples - 22/10/2020 Confirmed reviews ALL

Had a nice relaxing night away. Managed to go for a swim before dinner. Dinner was very tasty and due to current restrictions we ordered wine to our room. We had big comfy bed, walk in shower and room was a good size. The service from the staff throughout the hotel was excellent. Very good choice for breakfast and again service was great.

Spa Weekend.....with no Spa.

Customer review rating 4.4/5

Unhappy C. Couples - 21/10/2020 Confirmed reviews ALL

Very poor. Went for Spa weekend and hotel forgot to book our Spa treatments. The confirmation email had been sent to them twice and a member of the third party booking firm had spoken to them directly as well. The hotel eventually got my wife a treatment an hour before we left on the Monday. No point in me getting a back massage that time and then jumping in the car for 3 hour drive home. Manager did try to sort but couldnt solve to our satisfaction. Very very disappointed.

Average. Not a 4 star at all.

Customer review rating 4.4/5

Emma Couples - 19/10/2020 Confirmed reviews ALL

This was a voucher from the hotel due to awful new year experience. Never complained this time as I don’t want to come back I’m afraid even for free Previous guest underwear still in cupboard Shower blocked. Plug floating before I even stepped in to the shower Stripped the bedding in the morning and pillows all bobbled. Room very run down. 209

Relaxing stay

Customer review rating 4.4/5

Donna Couples - 19/10/2020 Confirmed reviews ALL

Two night stay which was very relaxing. The hotel had good measures in place for feeling safe and there was plenty of space for those in the hotel. Having the gym and pool open was very good. Food was very good too.

Good stay

Customer review rating 4.4/5

Paul M. Families - 19/10/2020 Confirmed reviews ALL

A weekend with the family. We ate in the hotel quite a bit over the weekend and the food was excellent. I recommend the fish and chips although we didn’t get a bad meal. Great pool and lovely staff. They made our stay comfortable even in our Covid world. Well worth a visit

Very good given current lockdown restrictions

Customer review rating 4.4/5

Brian S. Couples - 19/10/2020 Confirmed reviews ALL

We were very happy with the covid safety set up social distancing and mask wearing rules were followed by most clients. We have been to Ardoe a few times and look forward to returning when hopefully things are back to normal Thanks to all the staff who were excellent.

Enjoyable

Customer review rating 4.4/5

Moira Friends - 19/10/2020 Confirmed reviews ALL

Relaxing stay, with very attentive staff. however with new regulation on alcohol would have liked to have been informed of the hotels arrangement?

Lovely stay

Customer review rating 4.4/5

Kd Friends - 19/10/2020 Confirmed reviews ALL

I won a voucher for dinner, bed and breakfast - using the voucher was very easy, the staff were lovely, the room was spotless and the bathroom was so modern and nice. The bed was very comfortable and the room was complete darkness and very quiet meaning we got a great sleep. The food in the restaurant was also faultless.

Well located very clean

Customer review rating 4.4/5

Jon Business - 19/10/2020 Confirmed reviews ALL

Had a great overnight stay, friendly staff and all Covid precautions in place

Perfect place to get engaged

Customer review rating 4.4/5

Hannah Couples - 18/10/2020 Confirmed reviews ALL

Lovely hotel with great social distancing measures in place, which didn’t take the magic away from my partner’s marriage proposal. Would highly recommend.

Cleanliness a lot to be desired

Customer review rating 4.4/5

Anna R. Couples - 17/10/2020 Confirmed reviews ALL

Location fine if you have a car, if you are expecting a break in a wonderful old house you will be disappointed. Room was at least a 10 minute walk from the reception in a newish extension did ask for a room close but no joy. Cleanliness was a lot to be desired, especially in this day of covid, bathroom sink needed a good bleach around the plug hole. Oh and check your bill carefully when you leave, we were charged twice for the one meal. Overall disappointed and doubt we will be back, which is disappointing because I had high hopes for it. - Breakfast was a farce too, barely cooked poached egg that had to go back and bacon on plate that I'd specifically asked to be NOT put on the plate; breakfast wasn't even busy, maybe 3 other couples so I would hate to see it busy

Okay Stay Considering restrictions

Customer review rating 4.4/5

Jennifer B. Couples - 13/10/2020 Confirmed reviews ALL

Staff Friendly was upgraded to a suite bathroom very basic not a great shower but it did have a bath. Nice sitting room with complimentary drinks in mini bar. Breakfast was awful obviously all pre cooked and had been sitting for a while not fresh Had 3 course dinner Starter was Haggis Fritters overcooked and bad presentation main course was steak and was really nice. Pool and spa in a separate building which was a bit annoying probably not stay again

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