Hotel - Mercure Stratford upon Avon Shakespeare Hotel
Mercure Hotel Mercure Hotel

Mercure Stratford upon Avon Shakespeare Hotel

4.0/5 2,295 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

NFU MUTUAL4 km / 3 mi

Exhibition centre

NEC35.4 km / 22 mi

Your meetings and events

The hotel has two meeting rooms ranging in size from the four-person boardroom to a capacity of 80 banqueting-style. Ideal for small meetings to private weddings or banqueting events.

Mercure Stratford upon Avon Shakespeare Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CABINET 26 m2 2 m 25 14 16 0 24
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • WIFI access
    • Slide projector
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

  • 78 rooms
  • 100% non-smoking hotel
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Telephone
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 4,823 reviews

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,295 reviews
Anonymous Couples - 20/02/2020 Confirmed reviews ALL
« Excellent location »

This hotel looks fabulous from the outside, and is very well located, with all the sights very close. Our room was a great size. It was my partners birthday and we had a few bottles of champagne which we couldn't keep cool, as the fridge was not working. We did mention this, but nothing got fixed. I do feel the staff on the reception desk are quite cold and not very helpful. Also, as they all seem to be foreigners this can actually cause some confusing conversations.

Keith W. Couples - 19/02/2020 Confirmed reviews ALL
« Perfect location for a theatre based stay »

Welcoming, warm hotel with comfortable rooms located 5 minutes walk from the Royal Shakespeare Theatre. Good variety of restaurants in the same street as the hotel.

Jane E. Couples - 19/02/2020 Confirmed reviews ALL
« Lovely old building »

We enjoyed our stay and had a lovely meal in the Marco Pierre White restaurant. We loved the old buildings and the bedrooms which had a lot more character than most modern hotels. Car parking was a bit chaotic but we appreciated having a secure parking so close to the town centre.

H. Couples - 19/02/2020 Confirmed reviews ALL
« Great weekend »

Relaxing weekend stay, perfect location, lovely staff .

G. Couples - 19/02/2020 Confirmed reviews ALL
« Great stay »

We stay with you several times a year and are always pleased with the experience.

B H. Couples - 18/02/2020 Confirmed reviews ALL
« Disappointing stay. »

We have stayed at the hotel a number of occasions and have always been more than happy with the quality and value for money. Although we appreciated that it was a particularly busy time, we felt the quality of the room for the price was not satisfactory. The shower leaked over the bathroom floor, the controls were faulty and the extractor fan was faulty and very noisy.

Graham B. Couples - 18/02/2020 Confirmed reviews ALL
« Excellent hotel and great staff »

The Shakespeare is our favourite hotel in Stratford and we stay frequently all through the year. The experience we have is always fantastic. The hotel is well positioned in the town and has an authentic character. The restaurant and bars are really comfortable and good value and the quality of the breakfast is high. Above all, it is the staff that guarantee a perfect stay. Always attentive, friendly and helpful. Nothing seems to be too much trouble. Just what you need when staying away. We'll be back soon!

18/02/2020 TripAdvisor review
« Shakespeare Hotel Stratford upon Avon »

The staff friendly, helpful & willing to resolve any problem that may arise with your stay. Place warm & welcoming, very period with old oak beams. Rooms serviced every day, log fire in the lounge area, ideal for visiting Stratford central location, lots of restaurants in close proximity if you don't wish to eat in. Car park a little tight when busey.

Malcolm Couples - 17/02/2020 Confirmed reviews ALL
« Quirky, unique, great staff. »

We don't live far away. Just wanted to get away for the night (Valentines) and central in Stratford with a car park. The attendant is pretty skilfull at getting a quart into a pint pot! The ambience isas it is. A really old wooden building with wonky floors and wonky walls and little corners tucked away here and there. Loved it. The staff were from all over Europe and very attentive. Nothing was too much trouble and it just flowed with ease. It was a busy night but never had to wait or felt pushed in any way.

Stephen L. Couples - 17/02/2020 Confirmed reviews ALL
« Very well located hotel so served us well »

Comfortable hotel, well placed in Stratford but staff abrupt and in one case rude.

Shirley A. Couples - 15/02/2020 Confirmed reviews ALL
« Stay was ok »

All was ok until the bar manager sacked someone while ws were sat there the girl before that had no personality whatsoever ever Didn't even acknowledge us he had been sacked and still acknowledge us when we left what do you people want thort you were in to make money take someone on to care .

Phil C. Business - 15/02/2020 Confirmed reviews ALL
« Great location »

Ideally situated hotel, plenty of restaurants and bars close by. Always have to pay for parking at Mecure hotels which is a bit disappointing however good stay overall.

Richard G. Couples - 14/02/2020 Confirmed reviews ALL
« Delightfully relaxing »

Friendly welcoming staff, professionally run. Excellent service, superb foods and splendid rooms...good jb all round.

Anonymous Families - 14/02/2020 Confirmed reviews ALL
« Well located »

Adequate room, very poor breakfast and coffee and room coffee tray poor. Shower curtain was badly stained.

A. Couples - 12/02/2020 Confirmed reviews ALL
« Old, tired room with a strong odour »

The staff member I dealt with was Maria. She is a wonderful person and very kind. When we got to the room she called to see if the room was ok, knowing that it really was not ok. I take partial responsibility for not speaking up and saying, actually, I would like a much better room. I do wish that that Maria had stepped up and just moved us regardless and not left it to me. That would be real customer service to do that. I felt a bit cheated out of an experience, though again, I was partly to blame. I have learned from this and talked with Maria afterwards. She did feel really bad and told me she could have moved us to a much nicer room. Because of how things transpired I would not stay at this hotel again or recommend to anyone. I didn't like how I felt after this experience. Room 118 needs to be gutted and re-done. The shower needs updating and the room needs some colour! Oh and also Maria couldn't find our booking. I booked on the Accor site and for some reason it didn't sync with the hotel's database. I even checked in on-line beforehand. All the best and thanks for reading this. I'm trying to stay as positive as possible but also want to be honest! Sincerely, A.

John E. B. Friends - 12/02/2020 Confirmed reviews ALL
« The Aston University 1960s COBRAS Reunion - our 14th successive year and as usual , grest service and VFM »

As stated this was our 14th year of the Aston University Rugby Team (1960s) Reunion at The Shakespeare and we were well satisfied this time

Peter Couples - 12/02/2020 Confirmed reviews ALL
« Central for everything »

It is an excellent location but would not really survive away from the centre. We have stayed before so we knew what to expect, such as charges for parking, very creaky floors and other plumbing noises. Our usual hotel choice was not available so we stayed here for the fabulous location. The staff are superb and could not have been more professional, helpful and friendly.

Lulu Families - 10/02/2020 Confirmed reviews ALL

Excellent customer service Cosy well equipped room

Paul R. Couples - 09/02/2020 Confirmed reviews ALL
« good stay »

had a very relaxing stay, only criticism was being asked to leave the room by 12pm after paying the extra for late departure, that was disappointing, also they really are too strict on breakfast times especially on a sunday morning

Gg Business - 09/02/2020 Confirmed reviews ALL
« Excellent location, very convenient to get around area »

Best as always for business travel... Right in the center of all the locations I am visiting around Birmingham. You can never get bored about food, within 200 metres radius there is 10+ excellent restaurants from all cousines.

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