Mercure Stratford upon Avon Shakespeare Hotel 4 stars

Customer review rating 4.2/5 4,904 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Stratford upon Avon Shakespeare Hotel
See on a map
+ 15 Services

Hotel extras

  • An ALLSAFE Clifton environmental certified hotel

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Meeting rooms which can accommodate up to 75 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER
stratford upon avon
united kingdom

Tel: +4401789294997

Fax: (+44)01789415411

Check-in from 14h00

Check out up to 11h00

  • By plane

    BIRMINGHAM At 24.5km / 15.22 miles

  • By plane

    COVENTRY At 33km / 20.51 miles

  • By plane

    OXFORD/KIDLINGTON At 84.5km / 52.51 miles

  • By train

    STRATFORD-UPON-AVON At 1.61km / 1 miles

GPS :52.191051, -1.707574

Companies

  • NFU MUTUAL 4.0 km / 3.0 mi
Companies

Your meetings and events

The hotel has two meeting rooms ranging in size from the four-person boardroom to a capacity of 80 banqueting-style. Ideal for small meetings to private weddings or banqueting events.

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • WIFI access

  • Slide projector

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilège Double or Twin

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Business Desk
  • Iron

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: International

Adjacent to the Hotel Marco's New York Italian is the perfect setting for lunch or dinner; with a large bar and terrace it's ideal for sitting back and relaxing with drinks. Unfortunately currently closed for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE QUIL BAR & LOUNGE

Non contractual photo

Enjoy a traditional afternoon tea, with delicious homemade scones and clotted cream or freshly cut sandwiches and delicious cakes and in the evening it is the ideal location to meet friends for cocktails or choose a glass of wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCO'S BAR

Non contractual photo

Marco's Bar has a contemporary atmosphere and a great selection of cocktails. It is the perfect location for a relaxing drink with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,904 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,353 reviews

Very disappointing

TripAdvisor rating 4.0/5

Lesley M 20/09/2020 TripAdvisor review

Stayed in a suite, carpet was filthy as were all surfaces, cobwebs on all windows. Marco Pierre Whites restaurant was closed and the garden next to the bar was overgrown and filthy. Was served curdled milk at breakfast. Would never stay here again.

Dear Lesley M, Thank your for your review and for contacting our customer services department giving me the opportunity to contact you directly in regard to your stay. Kind regards Jason Mayglothling General Manager

Ideal location for exploring Stratford-upon-Avon

Customer review rating 4.2/5

Anonymous Friends - 19/09/2020 Confirmed reviews ALL

Warm welcome from helpful reception staff. Room clean and beds comfortable. Breakfast disappointing 1 very small sausage 1 rasher bacon 6 small button mushrooms and half a tomato better on 2nd day as I added hash brown and baked beans. Hopefully a temporary Covid precaution but every thing came packaged milk fruit juice butter marmalade sauces etc. Trust this will be reviewed in the future when life becomes "normal"again. Breakfast aside I would use the hotel again.

Good stay.

Customer review rating 4.2/5

Cherie C. Couples - 19/09/2020 Confirmed reviews ALL

Great location. Beautiful old building. Lovely staff both at reception and breakfast. Much more atmosphere than the average Mercure property.

Perfect location, comfortable room.

Customer review rating 4.2/5

Debbie S. Couples - 18/09/2020 Confirmed reviews ALL

A great hotel stay, would definitely stay again for longer. Shame the car park is charging for guests.

Well located and good Covid precautions. Great to have central parking.

Customer review rating 4.2/5

Anonymous Couples - 17/09/2020 Confirmed reviews ALL

We had a good stay. There was one glitch which was that there were dirty towels in the bathroom hung behind the bathroom door. Not great in these coronovirus times. Otherwise we thought the hotel well organised. The breakfast arrangements were exceptionally good. Some residents did not wear face masks - we think that they should have been reminded by staff.

Disappointing privilege room

Customer review rating 4.2/5

Dave Couples - 17/09/2020 Confirmed reviews ALL

Overall service was good, and the building is full of character, and i I recognise the limitations in an old building such as this, but paying extra for a privilege, I dont expect holes in the plaster board walls and water staining on the paint. Additionally there was no sign of the bath robes, slippers and bottled water that should have been in the room. And 3 coffee pods between 2 people ????. Due to our time limitations we didn't recognize the shortfalls till returning to the room later at night, so only mentioned to reception the following morning, but although the car parking charge was waived (which we appreciate) I,m not sure we would stay again.

Repeat guest, must be good

Customer review rating 4.2/5

Anonymous Couples - 16/09/2020 Confirmed reviews ALL

Extremely well organised

well located

Customer review rating 4.2/5

Martin Couples - 16/09/2020 Confirmed reviews ALL

one night stay re-arranged from lockdown period 2 night stay. So was pleased this could be re-arranged as booked with no alterations to time/date. Overall stay was enjoyable in good room.

Well Located

Customer review rating 4.2/5

B.b. Couples - 16/09/2020 Confirmed reviews ALL

Maria on reception was particularly helpful and friendly. Drinks were expensive as was the car parking. Pity the restaurant was closed for dinner but breakfast was good and quickly efficient. Room a bit small - will upgrade next time.

Good location, could do with some cosmetic improvements

Customer review rating 4.2/5

Natalie Couples - 16/09/2020 Confirmed reviews ALL

Nice hotel in a good location. Staff were helpful and online check in and out were easy and straight forward. The thing that let the hotel down was the badly peeling paint in the bathroom and the gaping plaster holes around light switches. Some small areas of improvement that would give a better overall impression for a 4 star hotel.

good stay

Customer review rating 4.2/5

Anonymous Couples - 14/09/2020 Confirmed reviews ALL

all good comfortable bed good shower etc

Old fashioned hotel

Customer review rating 4.2/5

Netty Couples - 14/09/2020 Confirmed reviews ALL

On arrival the receptionist was very good and helpful, but that where it stopped. We had asked for cereal before breakfast, we haven’t got any no alternatives was offered, so I don’t call that Bed and Breakfast. We had to ask for more coffee and toast were not offered it. Room was ok, tea and coffee tray, the atmosphere in bar was none existents. This was a Christmas present voucher so I was disappointed, and only after we parked did I realise it was £15 for the night.

Location is the main factor.

Customer review rating 4.2/5

Lyn B. Solo - 14/09/2020 Confirmed reviews ALL

Right in the middle of most of the Shakespeare properties and the theatre and riverside. Everything was clean as usual although following the lockdown months it did feel a bit "unused". Comfortable rooms and very close to good restaurants. I have stayed in this hotel a number of times and would not hesitate to do so again.

Good stay!

Customer review rating 4.2/5

Sue Couples - 13/09/2020 Confirmed reviews ALL

Room very pleasant with a good view and close to lift -- important when nearly 70 years old!! Hotel lounge areas exremely nice and comfortable. Hotel very well located and close to all of Stratford upon Avons many attractions.

Great location

Customer review rating 4.2/5

Sarah B. Couples - 13/09/2020 Confirmed reviews ALL

From check-in to breakfast the staff were friendly and helpful,location is superb for everything Stratford-upon-Avon as to offer. Room was well presented and clean and breakfast was plentiful with great service,I’d happily stay here again if visiting Stratford-upon-Avon. We parked In Rother st NCP which cost us £8 overnight with a Mercure discount card and is approx a 5 minute walk to hotel.

Well located nice comfy bed clean room

Customer review rating 4.2/5

David M. Couples - 13/09/2020 Confirmed reviews ALL

The location was ideal especially as I use a wheechair Plenty of restaurants near by Room was clean and bed comfortable The floor boards creak but so what it adds to the atmosphere

Good location

Customer review rating 4.2/5

Stephen H. Couples - 13/09/2020 Confirmed reviews ALL

Staff were very accommodating and the rooms were a little basic. Bar and restaurant were over expensive.

Helpful staff

Customer review rating 4.2/5

Michael Couples - 12/09/2020 Confirmed reviews ALL

Staff helpful Well organised breakfast

Lovely hotel,good breakfast, unfortunately our room needed decorating

Customer review rating 4.2/5

Sue Couples - 08/09/2020 Confirmed reviews ALL

Good stay, lovely breakfast, was not told we wouldn't be in the main hotel, we were out the back which was ok, but room was a lively size, but needed decorating, bath had two chips in it, mould around shower screen, blind was so mouldy, under mirror by sink needed filling about a 1/4of an inch gap.

Well located

Customer review rating 4.2/5

T L. Couples - 07/09/2020 Confirmed reviews ALL

Breakfast was excellent and good to pre order. Carpark charge was extortionate, stayed 2 nights and had to pay £30! Very disappointed that 2nd day/night room was not cleaned or supplies replenished. After phone call someone did come up with required items.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby