Hotel - Mercure Stratford upon Avon Shakespeare Hotel
Mercure Hotel Mercure Hotel

Mercure Stratford upon Avon Shakespeare Hotel

4.0/5 2,264 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

NFU MUTUAL4 km / 3 mi

Exhibition centre

NEC35.4 km / 22 mi

Your meetings and events

The hotel has two meeting rooms ranging in size from the four-person boardroom to a capacity of 80 banqueting-style. Ideal for small meetings to private weddings or banqueting events.

Mercure Stratford upon Avon Shakespeare Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CABINET 26 m2 2 m 25 14 16 0 24
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • WIFI access
    • Slide projector
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

  • 78 rooms
  • 100% non-smoking hotel
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Telephone
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 4,704 reviews

Our guest reviews for
Mercure Stratford upon Avon Shakespeare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,264 reviews
Couples - 12/12/2019 TripAdvisor review
« Week end xmas break. »

Location of this hotel is in a perfect position to explore STRATFORD-UPON-AVON, Very good service from all staff right down to the car park attendant, Please make sure you book a table in restaurant as it can get busy

Mr S. P. Couples - 04/12/2019 Confirmed reviews ALL
« Poor service »

Very disappointed with the dining experience (email has been sent)

Tiger Families - 04/12/2019 Confirmed reviews ALL
« Great stay very attentive staff »

Great stay, staff very good, restaurant food lacked imagination and vegetables, otherwise really good experience.

Bernie Couples - 03/12/2019 Confirmed reviews ALL
« Tired rooms »

Very basic bar ,rooms need updating

John O. Couples - 03/12/2019 Confirmed reviews ALL
« Nice hotel, very good staff, poor room maintenance »

The lights in the shower did not work, the fan in the bathroom was very noisy and the bathroom was very cold. Everything else was excellent, so I hope you put the bathroom failings right!

Jeff Business - 02/12/2019 Confirmed reviews ALL
« over priced nonesense »

No hot water. Small car park Expensive hotel

Jf Couples - 02/12/2019 Confirmed reviews ALL
« One night stay for theatre »

Friendly check in, nice building. Bathroom a bit cold and out of date. Friendly staff and a nice brrakfast.

Hannah Business - 02/12/2019 Confirmed reviews ALL
« Lovely stay full with a great atmosphere. »

Friendly check in. Lovely atmosphere to the whole hotel, especially with the fires and the Christmas decorations. I love the old building and the creaky floors as it made it a whole new experience. The room was very clean and well kept. Bathroom was good except the shower was very hard to keep the water at a warm temperature without it burning you or going freezing cold. I would have preferred if there was a plug socket by the bed, not on the other side of the room however the bed was very comfortable and i had a wonderful nights sleep. The breakfast was yummy. Perhaps a few more cold options would be nice but apart from that it was superb. Very enjoyable stay, nice staff, nice rooms, atmosphere and well located.

Janet W. Solo - 02/12/2019 Confirmed reviews ALL
« Exceptional service and very good value »

The Reception Staff this year were exceptional being friendly and helpful. Breakfasts always good (not the usual tired, over warmed for ages displays). Hotel is very convenient for the theatre and shopping. The car Park essential. Bed very comfortable though bedroom itself could be upgraded a little . Lovely real wood blazing fires brilliant on a freezing eveening.

Rithie Couples - 01/12/2019 Confirmed reviews ALL
« Mr »

Lovely room and attentive and helpful staff. Staffing in bar not always adequate meaning a wait till drinks could be purchased.

Jose E. Couples - 28/11/2019 Confirmed reviews ALL
« Great hotel - cosy and nice staff! »

I really enjoyed the hotel, it was full of centuries-old charm and everything was as we would have wanted. We dined in Marco's restaurant twice but on both occasions it was a poor experience. The food isn't expensive - it's New York style brasserie (Burgers, Nachos, pizzas etc) but almost everything we had was poor. Fries and onion rings were ok - pizza dough not fully cooked. Very disappointed. On the upside the breakfast was very good indeed! I'd stay here again, no qualms.

Kevin Couples - 28/11/2019 Confirmed reviews ALL
« Great location, good overall »

Disappointed room not ready on arrival, even though we had advised arrival time. Left waiting near reception with dirty dishes from someone else's afternoon tea (who had already left) Eventually allocated another room - but nobody told restaurant this - as we found out later. Room 112, large and pleasant, but very cold and very limited plug sockets available. Staff were OK, but nobody gave us a friendly or noteworthy service.

Anonymous Couples - 27/11/2019 Confirmed reviews ALL
« Comfortable, friendly and very pleasant »

Excellent service, very efficient, and responsive to requests. A delightful stay.

A V. H. G. Friends - 27/11/2019 Confirmed reviews ALL
« Perfect visit for a weekend »

A wonderful stay at this beautiful hotel steeped in history with genuinely friendly staff who will ensure that their guests receive the best attention to comfort and relaxation. Definitely the no.1 place to stay in Stratford upon Avon.

Anonymous Couples - 27/11/2019 Confirmed reviews ALL
« Didn't quite match expectations »

Some of the details were not up to the standards I would expect when paying the price I did.

G. Couples - 24/11/2019 Confirmed reviews ALL
« Excellent stay again. »

Great welcome at reception. Lovely warm and roomy bedroom followed by good service at the bar and a good nights sleep. Looking forward to returning in the future.

Neil G. Couples - 23/11/2019 Confirmed reviews ALL
« Most relaxing and enjoyable experience. »

The staff were friendly and attentive from the first moment we arrived until leaving. Nothing seemed to much trouble. The room and Quill bar, where we spent many happy hours, were clean and had everything we needed at hand. Would, and have, recommend a stay to friends and family. Cant wait for our next opportunity to visit.

Clive A. J. R. Couples - 23/11/2019 Confirmed reviews ALL
« As always we had a most enjoyable stay. »

The room was very comfortable, the log fire in the lounge was very relaxing and enabled us to relax read and unwind. We come to Stratford primarily for the theatre, but we do enjoy some shopping. It was a lovely surprise to see Margit working in the restaurant (we know her from the Falcon) It was also good to meet the new manager Jason

Mg G. Couples - 22/11/2019 Confirmed reviews ALL
« Convenient location, greta atmosphere »

The car park is handy. the location is very good. The breakfast was good. Overall very good except the appearance of the bedroom, it needs redecorating but it was clean. The bathroom was the main issue when after flushing the toilet and then using the wash hand basin, excrement and water appeared in the bath. This happened 3 times in the morning and was reported to reception who then informed maintenance. Hopefully now sorted.

R Couples - 21/11/2019 Confirmed reviews ALL
« Comfortable and peaceful. Exactly what I came for »

All positive. Nothing to complain about.

Our most recent 20 reviews
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