Customer review rating (ALL Rating) 3.8/5 776 reviews
Mercure Box Hill Burford Bridge Hotel
At the Foot of Box Hill
RH5 6BX DORKING
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Access: 2.9 km / 1.8 mi 3 min drive
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Emlyn Restaurant is open to residents and non-residents alike. Overlooking the gardens, you can experience fine British contemporary cuisine in an exquisite setting. Al fresco dining is available in our beautifully landscaped gardens.
In an inspiring location close to London, 4 miles from the M25 and with local stations served by lines from Victoria, Waterloo and London Bridge, our 4 star hotel is well-placed for business travellers and the perfect venue for meetings. The hotel grounds are perfect for team building and other outdoor activities. WiFi access in all meeting rooms. Wedding and social event packages available to suit individual requirements.
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With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer and iron and ironing board. or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer and iron and ironing board.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Good staff. Good food.
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Very good. Staff were courteous, food good, room clean and comfortable.
We will visit again!
Customer review rating 5.0/5
Froggy Couples - Confirmed reviews ALL
From the welcome in reception to the bedroom, via the restaurant, everything and everyone met our expectations. Thank you!
Very quaint but not so many amenities
Customer review rating 3.5/5
Jesse Business - Confirmed reviews ALL
I stayed here for business so my needs are a bit different than some. For example, the room did not have an outlet near the bed for your phone and therefore alarm to get up. It makes it difficult when you have to get up to check the time or turn off your alarm. The hotel also would not call a cab for you, they provided a number and you made the reservation on your own. I travel globally and this is not typical.
Not comparable to previous stays
Customer review rating 2.5/5
Kelly F. Business - Confirmed reviews ALL
Having stayed at the hotel many times previously, prior to the pandemic I was surprised and disappointed about the stay this time. There was no room service. My room looked like it had been stripped back with large open and empty walls, minimal furniture and felt cold and uninviting. The bedding was quite rough and starchy. I have also spent the last 2 weeks chasing up my email receipt so I can submit my expenses. On a positive note, the staff were friendly and helpful
Customer review rating 5.0/5
Simon H. Couples - Confirmed reviews ALL
EXCELLENT CHECK IN, VERY GOOD ROOM, POWERFUL SHOWER, NICE BALCONY, COOL FRIDGE, STRAIGHT THROUGH TO LOCAL TAXI'S, THE NIGHT DUTY GUY WAS SUPERB WHEN WE RETURNED FROM A FUNCTION, ALL ROUND A FIRST CLASS CUSTOMER EXPERIENCE
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price