WIFI/Internet Access- Emlyn's Restaurant features hearty local dishes
- Outdoor heated swimming pool available to guests
- Overlooking the tranquil River Mole and National Trust walks
- Golf lessons available to guests at nearby golf course
- Eight dedicated meeting rooms capable of hosting 220 people
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
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Parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Reduced mobility facilities
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- English
- Spanish
- French
- Portuguese
- Russian
- Swedish
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
- Porter
Hotel location
At the Foot of Box Hill
RH5 6BX
dorking
united kingdom
- LONDON GATWICK At 38.5km / 23.92 miles
- LONDON HEATHROW At 42.6km / 26.47 miles
- LONDON STANSTED At 123.8km / 76.93 miles
- DORKING At 2.9km / 1.8 miles
GPS : 51.254146, -0.321841
Your meetings and events
In an inspiring location close to London, 4 miles from the M25 and with local stations served by lines from Victoria, Waterloo and London Bridge, our 4 star hotel is well-placed for business travellers and the perfect venue for meetings.The hotel grounds are perfect for team building and other outdoor activities. WiFi access in all meeting rooms. Wedding and social event packages available to suit individual requirements.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| SHERIDAN ROOM | 11 m2 | 2 m | 0 | 0 | 4 | 0 | 0 |
| WORDSWORTH ROOM | 11 m2 | 2 m | 0 | 0 | 4 | 0 | 0 |
| AUSTEN ROOM | 28 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| LADY HAMILTON ROOM | 33 m2 | 2 m | 0 | 0 | 16 | 0 | 16 |
| RIVER ROOM | 54 m2 | 2 m | 60 | 16 | 16 | 0 | 50 |
| BURFORD ROOM | 55 m2 | 2 m | 40 | 18 | 30 | 18 | 30 |
| GARDEN ROOM | 88 m2 | 3 m | 70 | 24 | 28 | 32 | 60 |
| TITHE BARN | 284 m2 | 10 m | 200 | 50 | 60 | 80 | 220 |
Our rooms
With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer and iron and ironing board.or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer and iron and ironing board.
Classic Double Room
Rooms include a double bed, free WIFI, air-conditioning, telephone, TV, tea and coffee making facilities, iron and ironing board, trouser press, mini bar and en-suite bathroom with bath.
Classic Twin Room
Rooms include two single beds, broadband, air conditioning, telephone, TV, tea and coffee making facilities, iron and ironing board, trouser press, mini bar and ensuite bathroom with bath.
Superior Double Room
Our Superior rooms offer extra living space and a balcony or patio with beautiful views of our gardens. The rooms include a sofa, complimentary mineral water and toiletries.
Privilege Double Room
Enhanced comfort with a double bed, deluxe toiletries, robe & slippers, complimentary soft drinks, Nespresso machine, Preferred Check-in/Check-out times, enjoy Privilege Perks evening drinks and canapés, 100 bonus Le Club points and a gift
- 57 rooms
- 100% non-smoking hotel
- 3 connecting rooms
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Emlyn Restaurant is open to residents and non-residents alike. Overlooking the gardens, you can experience fine British contemporary cuisine in an exquisite setting. Al fresco dining is available in our beautifully landscaped gardens.
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From morning coffee to light lunches, homemade afternoon teas and evening meals, choose froma wide selection of dishes from our Burford Bar & Lounge Menu. The bar serves a wide range of drinks as well as a selection of cocktails. Open every day.
Our guest reviews for
Mercure Box Hill Burford Bridge Hotel
100% genuine reviews from our guests
Find out more
Dear Ms A., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms E., We very much appreciate your rating on both expedia and our own internal system following your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive ratings. I will share your rating with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comment about the telephone, sadly, the original telephone in the bedroom stopped working and we had to purchase a replacement, which I am pleased to say is now in situ. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your most constructive and helpful comments in regard to our bedrooms and we will certainly be discussing this issue over the course of this year. naturally, we also apologise for the fact that you were disturbed by other guests in the corridors at 3.00am. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms S., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel for the New Year celebrations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your comments about breakfast and if you would care to elaborate on these so that we can evaluate and, where applicable, take corrective action, then please send an email to h6… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms a., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms C., Thank you for taking the time to tell us about your experience at the Mercure Box Hill Burford Bridge Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Andrew J M Oxley General Manager
Dear Mr and Mrs C., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your most constructive and helpful comments contained therein, specifically about the meal on New Year's Eve. This matter will certainly be discussed at our festive de-brief later this week. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your most constructive and helpful comments contained therein, specifically about the bedroom and the coffee. we will certainly look into these as a priority and where possible take immediate corrective action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms W., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your most constructive and helpful comments contained therein, specifically about the meals and the evening buffet. check-out. If you would care to elaborate on this so that I can ensure that this can be discussed at our festive de-brief later this week then please do not hesitate to email on h6… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms D., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr V., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you fro your most constructive comments about the bedroom and we will certainly take these on board for when we sit down and discuss bedroom refurbishments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Ms E., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The above being said, we were naturally very sorry to read that your bathroom bin had not been emptied and please rest assured that the head housekeeper has been spoken with in order to ensure that similar comments are not raised in the future. we were also very sorry to read that you were disturbed by arguing guests outside of your bedroom, which we would also like to assure you is a far from usual occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr Y., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your most constructive and helpful comments contained therein. In regard to the heating we will take action as soon as is humanly possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr and Mrs N., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your most constructive comments contained therein and we will take appropriate action as soon as is humanly possible in order to avoid similar comments being raised in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mrs R., Thank you for taking the time to tell us about your experience at the Mercure Box Hill Burford Bridge Hotel. I am pleased that in the mainpart you enjoyed your Christmas visit, but I am sorry that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew J M Oxley General Manager
Dear Ms Clarke, We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your most constructive and helpful comments contained therein and we will action these as soon as is humanly possible in order to avoid similar comments being raised in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
Dear Mr and Mrs R., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased that you enjoyed the card and the Christmas stocking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew J M Oxley General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate