Mercure Box Hill Burford Bridge Hotel

Mercure Box Hill Burford Bridge Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 670 recensioni

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I plus dell'hotel

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

Hotel approvato ALLSAFE

Posizione dell'hotel

Mercure Box Hill Burford Bridge Hotel

At the Foot of Box Hill
RH5 6BX DORKING
Regno Unito

Coordinate GPS:51.254146, -0.321841

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

EMLYN RESTAURANT

Il ristorante Emlyn è aperto ai residenti e ai non residenti. Affacciato sui giardini, offre un'ottima cucina britannica contemporanea in un ambiente raffinato. È possibile pranzare all'aperto nei nostri splendidi giardini panoramici.

Le tue riunioni ed eventi

L'hotel dispone di 8 sale riunioni di dimensioni diverse, con capienza da 2 a 300 persone. Pacchetti aziendali individuali, cancelleria gratuita, proiettore LCD, schermo e lavagna a fogli mobili. I terreni dell'hotel sono perfetti per attività di gruppo e all'aperto. Accesso WiFi in tutte le sale riunioni. Disponibili pacchetti per matrimoni ed eventi sociali adatti a ogni esigenza.

Descrizioni e configurazioni delle sale

sale riunioni

Da 1 a 70 

partecipanti

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Le nostre sistemazioni

Con un look rinnovato, tutte le nostre 57 camere hanno bagno privato e offrono comodità e comfort moderno. Troverai aria condizionata, TV a schermo piatto, WIFI gratuito, kit per tè e caffè, asciugacapelli, ferro e asse da stiro e pressa per pantaloni.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  670 recensioni

Giudizio TripAdvisor  3.5/5  965 recensioni

No service

Punteggio Tripadvisor 2.0/5

F7165GIphilipd In coppia - Recensione certificata TripAdvisor

We popped in for lunch and discovered that there wasn’t even a waiter to bring us a drink. Everyone had to go back and fore to the bar to make an order. What is it about the management of this hotel? It has a great location and huge potential but always seems to be running at half-cock.

Really enjoyable stay

Punteggio Tripadvisor 5.0/5

liamwD2675CW Affari - Recensione certificata TripAdvisor

Stayed on company business, I was pleasantly surprised by the hotel reception and bar area had a nice feel to it and was greeted by a really pleasant and friendly receptionist nicole who couldn't have done more for me and other guests , The rooms were good and comfortable a little bit dated but very adequate for what I needed. The staff in the breakfast area were superb and very attentative and polite and work very hard. All in all a great experience and I would stay there again.

Two venues in one!

Punteggio Tripadvisor 3.0/5

scs1956 In famiglia - Recensione certificata TripAdvisor

Attended here 24/9 for a family wedding. After some initial planning issues due to multiple staff changes the wedding event ran very smoothly. The planner, Charlotte and the M/C, Chris were excellent and could not have done more to keep the whole event on track. The wedding took place in the Tithe Barn which transformed from official venue to dining room to dance floor seamlessly. The transition was helped by the perfect weather which meant guests could linger in the spacious gardens whilst the staff did their thing. Food was well prepared and even the minor issue of incorrect dishes to specific individuals was quickly rectified. Waiting staff were very extremely pleasant and affable whilst also being efficient. Buffet style breakfast the following morning with a good selection of hot or cold foods to select from. Lower levels of this building have benefitted from being totally refurbished following some severe flooding and this gives the hotel a really sleek and modern initial appearance. However, once you climb the stairs to the bedrooms all that changes. Whilst there was nothing specific that meant I had to complain the upper levels are really tired. The décor is dated and although clean could really do with updating. The windows are single glazed, timber framed so must ship heat to the outside world by the bucket load. The hot water in the sink took an eternity to heat and even then was only mildly warm. We, and other guests in our party, had multiple failures of the room key cards which meant having to trek all the way back down to reception to get the issue sorted. Yes, these are very first world issues but this is not a cheap hotel, it's run by a major international group and should be better. My advice, by all means book for a meeting, party, wedding or similar function but don't book over night rooms. It really was like visiting two separate venues on the one site.

Appalling - Anniversary ruined

Punteggio Tripadvisor 1.0/5

tobyw725 In coppia - Recensione certificata TripAdvisor

We had this stay planned for our first anniversary as we got married here in 2021. Sadly it was absolutely spoilt by the quality of the surroundings and service. It is the worst 'hotel' I've stayed in for a long time. Well stayed... we didn't stay, we checked out before 9pm after being ignored by staff in the restaurant for close to 45 mins even after we told them we were ready to order. No one seemed to know their role with 2 guys walking around with water jugs to place on a table when the occasion may arise. On top of the room was run down, dated and dirty. For the "Bridal Suite" we didn't think mouldy discoloured grout is acceptable and feel for the couple that has that room as part of their album, it's beyond naff. It seemed most staff couldn't tell you their ass from their elbow. The worse service we have experienced in ages. McDonald's staff are more organised.

Bellisimo cottage

Punteggio Tripadvisor 4.0/5

eminatu Affari - Recensione certificata TripAdvisor

Sono stata qui per due notti e ho trovato la struttura splendida: giardino ben curato, piscina esterna riscaldata, colazione abbondante e varia, camere eleganti e spaziose. I punti dolenti: il personale non è dei più cordiali; nonstante il prezzo alto non si vergognano a chiedere 9 sterline al giorno per connetersi Wi-Fi; il bar propone un menu molto scarso per chi vuole mangiare qualcosa rapidamente e i tempi di attesa ti fanno rimpiangere di non essere andato al ristorante.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 237 recensioni 8.3/10 Posizione
  • 636 recensioni 5.5/10 Camera
  • 709 recensioni 7.2/10 Servizio
  • 5 recensioni 8.3/10 Internet
  • 367 recensioni 5.5/10 Cibo
  • 268 recensioni 3.8/10 Pulizia
  • 245 recensioni 5.9/10 Colazione
  • 182 recensioni 8.9/10 Piscina

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