Hotel Mercure Box Hill Burford Bridge

Hotel Mercure Box Hill Burford Bridge 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 714 comentários

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Extras do hotel

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

Hotel aprovado por ALLSAFE

Localização do hotel

Hotel Mercure Box Hill Burford Bridge

At the Foot of Box Hill
RH5 6BX DORKING
Reino Unido

GPS:51.254146, -0.321841

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

EMLYN RESTAURANT

O Emlyn Restaurant está aberto a hóspedes e a não hóspedes. Com vista para os jardins, poderá desfrutar de excelente cozinha britânica moderna num cenário requintado. Pode também jantar ao ar livre nos nossos belos jardins.

As nossas reuniões e eventos

O hotel tem 8 salas de reuniões disponíveis, de diferentes tamanhos, com uma máx. capacidade até 300 delegados. Pacotes para delegados, oferta do material de escritório, projector LCD, tela e quadro. O recinto do hotel é perfeito para a formação de equipas e outras actividades ao ar livre. Acesso WiFi em todas as salas de reuniões. Pacotes de casamentos e eventos sociais disponíveis para requisitos individuais.

Descrições e configurações das salas

salas de reuniões

De 1 a 70 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

As nossas opções de alojamento

Com um novo e fresco visual, todos os 57 quartos possuem casa de banho e oferecem utilidade e conforto moderno. Dispõem também de A/C, TV de ecrã plano, WIFI grátis, utensílios de café/chá, secador de cabelo, ferro e tábua de engomar e prensa para calças.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  714 comentários

Classificação do TripAdvisor  3.5/5  974 comentários

Perfect!

Nota Tripadvisor 5.0/5

Victoria B Couples - Avaliação com certificação TripAdvisor

We really enjoyed our “secret escape” night here, tremendous value including a really delicious dinner and breakfast. Our room was very nice; quiet and peaceful, very clean, with a lovely balcony, comfy bed and a bath too. Products smelled lovely. The hotel is lovely. We loved all the cosy seating areas, lots of interesting art work every where, also an attractive bar and restaurant. The restaurant staff were very attentive and friendly, well all the staff were nice. Parking was included. We did a lovely circular walk from the hotel to the Stepping Stones and up to Box Hill, there are new steps and paths which made it much easier than our last visit! We will definitely come back again and I’d recommend it to anyone. I think the couple of previous negative reviews must have got mixed up with somewhere else because it was lovely and warm and cosy.

Damp Room

Nota Tripadvisor 1.0/5

L9164EAalanm Couples - Avaliação com certificação TripAdvisor

Worst hotel i have ever stayed in, damp, cold, no heating, no hot water, avoid like the plague or if you stay you may get the plague. The carpet in the corridor to the room was soaking wet, the smell of damp was so strong, should not have been open.

Awful

Nota Tripadvisor 1.0/5

N3484QSbrendam Couples - Avaliação com certificação TripAdvisor

Stayed here for our wedding anniversary, wish we hadn’t,, although it’s a lovely location,and expensive hotel,,DONT be fooled by the luxury setting. Our room was cold all night, despite three trips down to reception to ask for the heater to be switched on , on our third trip down we were offered an extra duvet . The breakfast was awful, it was just Luke warm,and the hash browns we’re actually cold,,even the dish they were in was cold,,No attempt to keep them warm. The hot water for the tea had been standing, so it wasn’t boiling water for the tea, We did contact the hotel to complain, but they wasn’t interested. Will NOT be visiting this hotel again.

Pleasant stay with no issues

Nota Tripadvisor 5.0/5

MattandTeresaH Negócios - Avaliação com certificação TripAdvisor

I stopped one night due to business. Reception were pleasant and booked me in quickly and easily. My room looked a little tired but was clean and with a comfortable bed. I ate at the restaurant and again the waiter was friendly and helpful. The food was great and served in a timely manner. Check out in the morning was quick and easy. Overall it was a nice to stop somewhere with zero hassle.

Management don’t seem to care.

Nota Tripadvisor 1.0/5

rlorena234 Famílias - Avaliação com certificação TripAdvisor

If you are thinking about booking your wedding here. Don’t. We had the contract in our hands ready to sign but a poor customer service, lack of communication and no care shown stopped us doing so. We have now found our perfect wedding venue and the service already has been second to none. We came to Burford newly engaged, and excited about planning our wedding for next year. Burford is particularly special to us due to the location on Box Hill. It has not been a seamless process and the excitement soon disappeared when I had to constantly chase for updates, called but no one answered the phone, or the mailbox was full, so I was unable to leave a message. This was partly due to annual leave which (I understand everyone needs to take annual leave) but there was not a second point of contact on hand to help in their absence. From our first meeting it has taken 2 months to receive a contract. We had changes we wanted to make to our package, but this was not met with the anything you need to make your day special treatment. The room rates shot up because of an event happening the weekend of our wedding. But on our first visit we were told the room prices would remain as they were that day. They did not. They had also put aside 15 rooms for our wedding party as standard and the other 42 rooms were booked out for this other event happening. It turns out we needed 25 rooms for our guests. So we would have needed our travelling guests to stay in a separate hotel. We questioned why our guests would be charged an extra £35 per room but our wedding coordinator could not answer this and it took over a week for us to receive an answer as to why the rates were higher than we had initially discussed. I would expect my wedding coordinator to know this information. The icing on the cake was me emailing the general manager to make him aware of why we had cancelled our wedding with Burford who was on annual leave until the 13th October and today is the 18th October and I have not received an acknowledgment of my email. I also emailed the my wedding coordinator contact who has been dealing with us from the start Charlotte Hill, and instead of Charlotte picking up the phone or responding herself she forwarded my email on the new wedding coordinator who then responded with a lovely generic email. Thanks for the stress Burford and the extra £54 we had to pay the registrar to change our location, as we had already booked them to perform our wedding at Burford. If this is how you treat your potential clients I can’t imagine what the treatment is like once you have taken money. What a lucky escape we had.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 240 comentários 8.4/10 Localização
  • 660 comentários 5.4/10 Quarto
  • 726 comentários 7.4/10 Serviço
  • 389 comentários 5.7/10 Comida
  • 281 comentários 6/10 Comodidades
  • 271 comentários 3.6/10 Limpeza
  • 258 comentários 5.5/10 Pequeno-almoço
  • 250 comentários 5.8/10 Conforto

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