Francis Hotel Bath - MGallery 4 stars

Hotel was lovely and the staff very friendly and helpful, especially Paige who recommend and booked an evening meal for us in a nearby restaurant. The only issue we had was a delay in getting a drink at breakfast once seated, then only half was brought and we had to request again. Other than that the food was excellent...worth the wait.

Comfortable room, though small. Always love a bath in Bath- missed it in our room. Liked the old fashioned phone and funny Regency sudan chair picture of staff trying to wheedle their master up a curved stairway!

What a fantastic hotel, in a great location, near all the attractions, shops, restaurants, pubs. You always felt very welcomed and safe, the staff have done an exceptional job in these very difficult times, explaining the new rules clearly to everyone. I hope to be back in the near future and Bath certainly has a lot to offer. Thank you so much, fab stay.

A lovely hotel in the centre of Bath , we moved rooms as my partner prefers a bath , that was no problem to them . Continental breakfast which was included which was good , the only criticism is the coffee is awful ! A lovely stay

Friendly staff, we were always welcomed

Well cared for, comfortable room, welcoming staff, good breakfast, nice bar, what more could we want?

Very nice stay, we had one issue which was dealt with promptly and professionally. Hotel is in excellent location for exploring Bath. Breakfast was good, didn’t eat in the restaurant so can’t comment. Would recommend to friends thinking of visiting Bath.

The young consiouer was amazing, nothing was too much trouble. He even provided us with a fire as our room was really cold and he showed us how to use the heating/air conditioning unit, thank you . Other front of house staff were brilliant too and very polite, well done all. I will certainly recommend this hotel to my friends and family. Good luck all Sandra and Aiden (Room 104).

We spent an excellent 2 nights at the Francis Hotel. The staff were friendly, helpful & professional & we felt completely safe staying there in light of these current times. I thoroughly recommend the Francis Hotel & would choose to stay at this hotel again for a city break.

Came to stay with my mum for her 80th Birthday. She and I had a great time and our needs were well catered for at the hotel. The staff were friendly and helpful and nothing was too much trouble. We thoroughly enjoyed our stay. It would have helped to have had the postcode for the carpark before arriving in Bath, as the one way road system is confusing if you are not familiar with it and I ended up having to pull over at the side of the road and dash in to the hotel to ask, while leaving my elderly mum in the car.

We booked a one night stay with an upgrade to a feature room. We had stayed with you for our honeymoon 29 years ago. Everything was perfect, lovely room a bottle of wine, parking and superb service. The location of the hotel is perfect.

It was just a one night stop over on the way to Cornwall. The only thing we didn't like was having to pay for car parking separately. It would be better if it could be included in our room price.

An excellent, comfortable hotel in a perfect location. The hotel was clean with stunning decor and excellent value. All the staff were helpful and professional in these difficult times, our safety was at the top of their priority. Our room was spacious, sufficiently equipped with settee and chairs, fridge, tea and coffee, toiletries and hairdryer; and spotless.

Very good staff. Facilities good though the shower was a bit cramped and both heads came on. Location excellent for both shops and visiting friends. Breakfast fine.

As usual, the staff at the hotel were extremely helpful and attentive to the guests. Excellent processes to deal with Covid regulations with well thought out signage and availability of anti- bacterial dispensers. The superior room was a pleasure to spend time in and cannot fault the excellent breakfast provided. Looking forward to our next visit.