Francis Hotel Bath - MGallery 4 stars

Customer review rating 4.5/5 9,424 reviews

ALLSAFE approved hotel

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Francis Hotel Bath - MGallery
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH bath
united kingdom

Tel: +440125473351

Fax: (+44)1225/319715

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :  BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Companies

  • BATH UNIVERSITY 3.0 km / 1.0 mi
  • BBC AUDIO BOOKS 2.0 km / 1.24 mi
  • BMT 2.0 km / 1.24 mi
  • CRAMER 2.0 km / 1.24 mi
  • FUTURE PUBLISHING 0.5 km / 0.31 mi
  • HELPHIRE 1.5 km / 0.93 mi
  • MOD 3 SITES 2.0 km / 1.24 mi
Companies

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Feature Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Classic Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

Boho Marché

Type of cuisine: Mediterranean

Celebrating the culinary cultures along the hippy trail. Travel back in time to Morocco. Rock stars, filmmakers, fashion designers and writers followed the hippy trail to Marrakech in the 60's and 70's. It's wildly Bohemian, playfully creative and quirky.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE & BAR

Non contractual photo

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,424 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,108 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located. Great stay. Friendly staff. Excellent service.

Customer review rating 5.0/5

Sharon W. Families - 04/01/2021 Confirmed reviews ALL

This is our fourth time staying at The Francis. We love it. The rooms are always comfortable and the staff friendly and helpful with excellent service. It’s a very well located hotel right in the centre of Bath.

Dear Sharon w., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Lovely style of hotel with car park in central Bath

Customer review rating 5.0/5

Jim Couples - 04/01/2021 Confirmed reviews ALL

The staff were helpful, polite friendly and most of all professional. There are a few that need to be recognised, as they are always ready to do what they can, and go the extra mile to make your stay the best it can be. Beverley is a warm friendly person, Katherine, Chris, Veronica, Ola, Jacob, Alison, and Yasmine all attentive and professional So, the stay, great room, clean, tidy, comfortable, huge comfortable bed, big TV. What I really liked was the fact that housekeeping actually knocked the door to ask if we would like our room made up after the first night. Breakfast is great… almost too much Check in and out was quick, seamless and streamlined

Dear James M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Great location.Stylish public rooms, in particular Boho Marche

Customer review rating 4.5/5

Ian Couples - 03/01/2021 Confirmed reviews ALL

A very welcome Christmas break.

Dear Ian M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager
Customer review rating 4.5/5

Jackie V. Couples - 30/12/2020 Confirmed reviews ALL

Lovely room and breakfast and excellent service.

Dear Steven V., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Lovely stay

Customer review rating 4.5/5

Tania Business - 28/12/2020 Confirmed reviews ALL

Great hotel , good location. A beautiful experience. The hotel in itself is exquisitely decorated and has all available amenities. Rooms are spaces and clean. Staff are super friendly. Nothing is to much.

Dear Tania M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely, central hotel

Customer review rating 4.5/5

Sara Couples - 28/12/2020 Confirmed reviews ALL

Very good, as always

Dear Sara P., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Fantastic location; great staff

Customer review rating 5.0/5

Michael C. O. Couples - 27/12/2020 Confirmed reviews ALL

A wonderful experience; the location is perfect and the staff are very polite and professional.

Dear Michael Clifford O., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Good stay

Customer review rating 3.0/5

Francesca Families - 27/12/2020 Confirmed reviews ALL

Breakfast was good and service was good. The room was essentially on the ground floor facing the car park and the back of a block of flats. Essentially no view.

Dear Francesca L., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Great location and good Covid 19 set up

Customer review rating 4.5/5

Katrina Couples - 26/12/2020 Confirmed reviews ALL

Very welcoming staff who clearly explained the Covid lines in place, showing one way system, entry, exit and masks must be worn etc. Nice to see. Hotel warm and inviting. Breakfast was ok but would have preferred white bread instead of sourdough and hubby likes his eggs Benedictine but again not an option.

Dear Katrina M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great location, friendly staff & lovely room

Customer review rating 4.0/5

Ray A. Friends - 26/12/2020 Confirmed reviews ALL

Only a one night stay but very comfortable. The room was lovely & the breakfast was lovely with a great service.

Dear Ray A., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Brilliant position

Customer review rating 5.0/5

Peter L. Couples - 26/12/2020 Confirmed reviews ALL

This is our 4 visit before Xmas and it was as good as ever but obviously quieter.

Dear Peter l., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Pleasant Interlude

Customer review rating 4.5/5

Jw Couples - 26/12/2020 Confirmed reviews ALL

One night break. Hotel well located and well run. Pleasant room. Nice Bar

Dear Judith W., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Fabulous stay

Customer review rating 5.0/5

Beverley H. Couples - 25/12/2020 Confirmed reviews ALL

We chose this hotel originally because of the location but now, 5 years on, it is still the only hotel in Bath we book. It has everything we need and the ambience and cheerful and efficient attitude of the staff are more than we could ask for.

Dear Robert H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Another lovely stay in Bath

Customer review rating 4.5/5

Chris H. Couples - 24/12/2020 Confirmed reviews ALL

We often stay at the Francis and it is consistently a great home from home in Bath. Super staff, currently working under extremely challenging circumstances, deliver a first class welcome and stay every time.

Dear Christine H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

A great escape that gave back a sense of well being, comfortable, safe and enjoyable.

Customer review rating 5.0/5

Chrissie D. Solo - 24/12/2020 Confirmed reviews ALL

As above. The staff were all friendly and helpful. The breakfast with fresh fruit etc was delicious and healthy and the high tea was to die for. The room was exemplary having been offered an upgrade with no extra charge! The hotel was very well situated in Bath, so close to amenities and railway.

Dear Chrissie D., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Friendly staff on reception, good food in new restaurant

Customer review rating 4.5/5

Kevin O. Business - 23/12/2020 Confirmed reviews ALL

Work-related visit, so arrived a bit tired, but the chap on reception (Leroy) ? was brisk and welcoming. Waiting staff were chatting to guests who wanted advice etc. The menu is short, but the duck was just right, and a side of spinach was unctuous, with a touch of garlic too.

Dear Kevin O., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely staff

Customer review rating 3.5/5

Peter L. Couples - 23/12/2020 Confirmed reviews ALL

Lovely stay for a long weekend before Christmas. Warm welcome and a nice comfortable bed. Cut down how much linen you're washing at once. Our bedding had a few hairs that weren't ours in it. Delicious restaurant, great portions!

Dear Pete L., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Mark Quinn Guest Relations Manager

Perfect stay.

Customer review rating 5.0/5

Isabella P. Couples - 22/12/2020 Confirmed reviews ALL

Everything was perfect: all the staff, the room and breakfast.

Dear Isabella P., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely stay

Customer review rating 4.5/5

John C. Couples - 22/12/2020 Confirmed reviews ALL

Nice room, good decor, friendly and helpful staff. Great location and tasty breakfast!

Dear John C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Nice Staff

Customer review rating 4.5/5

Mr C. Couples - 22/12/2020 Confirmed reviews ALL

Nice hotel in Bath, very well located in the centre. Very nice breakfast, and despite some drunken guests kicking off in the night a good experience with very nice staff.

Dear Craig C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

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