Francis Hotel Bath - MGallery 4 stars

Very smartly presented hotel, high level of cleanliness in room and throughout with friendly staff and in a superb, easy-to-access location. Breakfast was excellent quality with attentive waiting staff.

The hotel is lovely ideally located very comfortable and the staff exceptional would definitely stay agsin

Nothing was too much trouble and dealt with a smile and a desire to help.

From our Welcome by Leeroy, we knew we were in the best Hotel for our holiday in Bath. The ambiance was special and Leeroy and Beverley were exceptional as Front of House staff

Short stay to celebrate our 10th anniversary. Mentioned it in passing when I booked and the staff made us feel extra special with an upgrade in room. Lovely decor throughout the hotel yet a homely feel.

Very friendly place with comfortable clean rooms and good food. I wish the bar was bigger. We held a meeti G there and there was no accommodation to check out one hour later for the participants.

We thoroughly enjoyed our stay. Second time, and would definitely come again - our upgraded room was lush

Staff were excellent in difficult circumstances (Covid-19). Parked our car, no charge. Upgraded is because of a slow draining wash basin. Friendly throughout. Location was terrific.

I wanted to taste the grace and charm of Bath ,and this delightful hotel did not disappoint.One only has to step outside to be in the heart of this wonderful Georgian city .

Really lovely hotel, friendly staff. Bed terribly uncomfortable - zip mattress where the zip could be felt very easily and was intrusive Very noisy above room - could hear every movement, even someone peeing in the toilet! Severe mould on roller blind in the bathroom which actually made the room smell damp. Room 225 Although Receptionist was lovely she was not particularly helpful with information about the marathon and when we could get out the car park. She said she knew no details of the marathon, not interested in it! It would have been nice if she could have offered to look up the information on google or find out if we could get access to the roads by car. I googled it in the end and found out the exit from the hotel could be exited at any time!

Ideal location, delightful attentive staff who went above and beyond, delicious breakfast, great decor, comfortable in every way.

Had a lovely stay in the deluxe room. Staff were attentive and we had a lovely time

First class experience again. Our third visit.

I chose Francis Hotel as it is part of the ALL Group - a very reliable Hotel chain. The location is 5 minutes walk from the heart of Bath. I was given an upgrade to a beautifully decorated and comfortable room as a Gold Accor member. Staff were courteous and helpful. I did not have breakfast which I felt would be overpriced for my yogurt and coffee. Parking was convenient and I shall certainly return soon.

Central location in a nice area is great. Yasmin, Matthew and Paul went the extra mile to ensure our stay was memorable. We were upgraded to a feature room with a super king bed, very comfortable and spacious. The food in the restaurant was excellent so we ate there twice. The only negatives are the hard towels and the lack of secondary glazing makes the front rooms quite noisy in the early morning. Will definitely be back if we visit Bath again.