Francis Hotel Bath - MGallery 4 stars

Customer review rating 4.5/5 8,820 reviews
Francis Hotel Bath - MGallery
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+ 15 Services

Hotel extras

  • Raymond Blanc's Brasserie Blanc restaurant located onsite

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH
bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :  BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Your meetings and events

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General equipment

  • Flipchart

  • Overhead projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Feature Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

BRASSERIE BLANC

Type of cuisine: Brasserie

Meet our neighbour, Monsieur Blanc A short stroll through the hotel takes guests into celebrated chef Raymond Blanc's Brasserie Blanc, where the food served is reminiscent of high quality, informal French cooking. Reservations are highly recommended.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE & BAR

Photo non contractuelle / Strictly non binding

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,820 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,973 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing location

Customer review rating 4.5/5

Kate Couples - 29/03/2020 Confirmed reviews ALL

Another lovely stay at The Francis! Amazing location, spacious and comfortable room, delicious breakfast.

Dear Kate Q., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Good service in trying times

Customer review rating 4.5/5

Nigel E. Couples - 26/03/2020 Confirmed reviews ALL

Stayed for only one night due to enforced closure during covid19 lockdown. Our room was very comfortable as usual. As all restaurants were closed under the governments ruling the hotel ran a room service only programme. The food was lovely and the staff as friendly and efficient as ever under very trying circumstances. Hope it will not be too long until we can return to The Francis.

Dear Nigel E., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Bath - great location - friendly staff - good food

Customer review rating 4.5/5

Anne C. Couples - 24/03/2020 Confirmed reviews ALL

We were there to visit our daughter in Bath and we were returning guests having stayed before. We appreciated efficient pre arrival information via email, friendly fast check in, personal touches, comfortable room and really good breakfast. Communal areas also very relaxing for sitting and having a drink day or evening. Efficient check out and baggage storage until we were ready to leave. Thank you

Dear Anne C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Well located

Customer review rating 4.5/5

Anonymous Families - 22/03/2020 Confirmed reviews ALL

Everyone was pleasant, attentive and helpful throughout our stay.

Dear Sam C., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent stay and location

Customer review rating 4.5/5

Bernie Families - 21/03/2020 Confirmed reviews ALL

Very comfortable, spacious room. Stunningly furnished throughout hotel. Staff extremely helpful in all areas, and calm given the changing problems due to Coronavirus. Would certainly stay again. Fantastic friendly team. Thank you everyone

Dear Bernadette S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Beautiful hotel in a great location

Customer review rating 4.5/5

Gavin Friends - 21/03/2020 Confirmed reviews ALL

Very smartly presented hotel, high level of cleanliness in room and throughout with friendly staff and in a superb, easy-to-access location. Breakfast was excellent quality with attentive waiting staff.

Dear Gavin N M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Brilliant stay

Customer review rating 4.5/5

Malcolm P. Couples - 20/03/2020 Confirmed reviews ALL

The hotel is lovely ideally located very comfortable and the staff exceptional would definitely stay agsin

Dear Malcolm P., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Delightful staff

Customer review rating 4.5/5

Lyn H. Families - 20/03/2020 Confirmed reviews ALL

Nothing was too much trouble and dealt with a smile and a desire to help.

Dear Lyn H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Enjoyable Hotel to Stay in Bath

Customer review rating 4.5/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

From our Welcome by Leeroy, we knew we were in the best Hotel for our holiday in Bath. The ambiance was special and Leeroy and Beverley were exceptional as Front of House staff

Dear Anita M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Superb location and super staff.

Customer review rating 4.5/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Short stay to celebrate our 10th anniversary. Mentioned it in passing when I booked and the staff made us feel extra special with an upgrade in room. Lovely decor throughout the hotel yet a homely feel.

Dear Susan S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Charming place

Customer review rating 4.5/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Very friendly place with comfortable clean rooms and good food. I wish the bar was bigger. We held a meeti G there and there was no accommodation to check out one hour later for the participants.

Dear Latanya Mapp F., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Had lovely time of family reunion- enjoyed restaurant and bar areas, very pleasant indeed

Customer review rating 4.5/5

Mrs J. N. Families - 20/03/2020 Confirmed reviews ALL

We thoroughly enjoyed our stay. Second time, and would definitely come again - our upgraded room was lush

Dear Jenny N., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent staff

Customer review rating 4.5/5

Emm Couples - 19/03/2020 Confirmed reviews ALL

Staff were excellent in difficult circumstances (Covid-19). Parked our car, no charge. Upgraded is because of a slow draining wash basin. Friendly throughout. Location was terrific.

Dear Malcolm E., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Bath Personified

Customer review rating 4.5/5

Dr.jeffrey D. C. G. Business - 18/03/2020 Confirmed reviews ALL

I wanted to taste the grace and charm of Bath ,and this delightful hotel did not disappoint.One only has to step outside to be in the heart of this wonderful Georgian city .

Dear Jeffrey G., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Well located, great staff

Customer review rating 4.5/5

Tania F. Families - 18/03/2020 Confirmed reviews ALL

Really lovely hotel, friendly staff. Bed terribly uncomfortable - zip mattress where the zip could be felt very easily and was intrusive Very noisy above room - could hear every movement, even someone peeing in the toilet! Severe mould on roller blind in the bathroom which actually made the room smell damp. Room 225 Although Receptionist was lovely she was not particularly helpful with information about the marathon and when we could get out the car park. She said she knew no details of the marathon, not interested in it! It would have been nice if she could have offered to look up the information on google or find out if we could get access to the roads by car. I googled it in the end and found out the exit from the hotel could be exited at any time!

Dear Harry H., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Olivier Croso

Perfect

Customer review rating 4.5/5

Amanda Couples - 17/03/2020 Confirmed reviews ALL

Ideal location, delightful attentive staff who went above and beyond, delicious breakfast, great decor, comfortable in every way.

Dear Amanda M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Beautiful

Customer review rating 4.5/5

Fran Couples - 16/03/2020 Confirmed reviews ALL

Had a lovely stay in the deluxe room. Staff were attentive and we had a lovely time

Dear Fran R., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Excellent stay

Customer review rating 4.5/5

Clas W. Families - 16/03/2020 Confirmed reviews ALL

First class experience again. Our third visit.

Dear Clarence W., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great value stay in the centre of Bath

Customer review rating 4.5/5

Dr M. M. Friends - 16/03/2020 Confirmed reviews ALL

I chose Francis Hotel as it is part of the ALL Group - a very reliable Hotel chain. The location is 5 minutes walk from the heart of Bath. I was given an upgrade to a beautifully decorated and comfortable room as a Gold Accor member. Staff were courteous and helpful. I did not have breakfast which I felt would be overpriced for my yogurt and coffee. Parking was convenient and I shall certainly return soon.

Dear Mark M., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Quirky hotel with fantastic staff!

Customer review rating 4.5/5

Brigitte Couples - 16/03/2020 Confirmed reviews ALL

Central location in a nice area is great. Yasmin, Matthew and Paul went the extra mile to ensure our stay was memorable. We were upgraded to a feature room with a super king bed, very comfortable and spacious. The food in the restaurant was excellent so we ate there twice. The only negatives are the hard towels and the lack of secondary glazing makes the front rooms quite noisy in the early morning. Will definitely be back if we visit Bath again.

Dear Brigitte L., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager
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