Mercure Bords de Loire Saumur Hotel 4 stars

Customer review rating 4.5/5 3,033 reviews

Mercure Bords de Loire Saumur Hotel
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+ 20 Services

Hotel extras

  • Located on an island and close to vineyards

  • Panoramic terrace

  • Opposite the Château de Saumur, the old town and historic monuments

  • On the banks of the Loire

  • 5 minutes from the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Golf course 9 holes (Nearby)Paying
  • Indoor tennis court (Nearby)Paying
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bords de Loire Saumur Hotel

1 Rue du vieux Pont
49400
saumur
france

Tel: +33241672242

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT DE TOURS At 65km / 40.39 miles

  • By train

    GARE DE SAUMUR At 1km / 0.62 miles

GPS :47.26182, -0.071706

Your meetings and events

With three meeting rooms accommodating up to 70 people, the Mercure Saumur is the ideal place for your seminars and cocktail parties.Our hotel is equipped with the latest technology (projector, audio facilities, free Wi-Fi access) so you can work in this stunning setting, overlooking the most beautiful monuments in Saumur. Relax and let us provide the services you need.

meeting room

From 1 to 25 

attendees

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General equipment

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from the different room categories available: a Classic Room or Superior Room with a view over the old town and the magnificent Loire, and a range of exceptional services.

Classic non-smoking room with a double bed. Elegant and at a keen price.

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic non-smoking room with queen size bed. Comfort for a suitable price.

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic non-smoking queen size bed room overlooking the river.

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with king-size bed and river view.

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room on the Loire side with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege room w/ balcony facing Loire

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Historic side view, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

TERRASSE SUR LOIRE

Non contractual photo

Unique in Saumur and the surrounding region, our panoramic terrace offers exceptional views of the old city and Saumur's most beautiful landmarks. The majestic Loire is at your feet. Enjoy the soothing calmness and natural beauty.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Bords de Loire Saumur Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,033 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,075 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent location and beautiful views

Customer review rating 4.5/5

Ann Couples - 04/09/2020 Confirmed reviews ALL

A lovely relaxing brief stay. We were very impressed with Saumur old town with a lovely lively atmosphere at night.

Dear ANN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant.

Customer review rating 4.5/5

Peter H. Couples - 02/09/2020 Confirmed reviews ALL

Saumur, is a wonderful city, but staying at the hotel makes it a perfect place to stay. Thank you.

Dear PETER H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Outstanding stay

Customer review rating 4.5/5

Roger W. B. Couples - 01/09/2020 Confirmed reviews ALL

This is not my first time at the Saumur Mercure; however, each time it is an enchantment to wake up and look at the castle and the banks of the Loire River. Despite the Covid pandemic, the service remains second to none and the breakfast is always great. The weather was also ideal!

Dear ROGER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

poor service

Customer review rating 4.5/5

B. Families - 31/08/2020 Confirmed reviews ALL

no possibility to sit on an extremely well located terrasse alongside the Loire facing the Saumur chateau although there are many tables and chairs available ; no restaurant ; little service ; expensive breakfast

Dear JEAN PAUL B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Beautiful view

Customer review rating 4.5/5

Anonymous Solo - 28/08/2020 Confirmed reviews ALL

Well located. The view from the restaurant is stunning. It's unfortunate that the restaurant is only open for breakfast. Especially that there are very few restaurant within a walking distance. Otherwise, the sanitary protocol imposed by Accor is politically correct, but totally useless and a real assle. I look forward to getting back to normal

Dear MARTIN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location

Customer review rating 4.5/5

K H. Couples - 25/08/2020 Confirmed reviews ALL

Clean, comfortable and with a great view towards the Chateau

Dear KEVIN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good quality

Customer review rating 4.5/5

Bernard A. Couples - 23/08/2020 Confirmed reviews ALL

The hotel is good and peaceful normally. For the past two years the experience in August has been spoiled by drunken noisy behaviour of people in the town and passing the hotel. This is mainly youngsters who gather in an intimidating manner revving up their motor mopeds. The police, on occasions when they have been called, are disinterested. The Mayor or his team need to assert some authority over the police to prevent these bad antics from completely destroying this beautiful historical city, which we have visited via your hotel, for many years.

Dear BERNARD A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent location.

Customer review rating 4.5/5

Mel Friends - 21/08/2020 Confirmed reviews ALL

A nice hotel in an excellent location overlooking Saumur Chateau so a short walk into town and parking available. Check in quite formal but this maybe due to face shields etc.

Dear STEVEN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing

Customer review rating 4.5/5

Sue A. M. Couples - 17/08/2020 Confirmed reviews ALL

Very disappointed with the attitude of the staff. Absolutely no attempt at customer service. Even more disappointed when I got home to find that Mercure have taken two payments for our bill - I’m now left trying to sort this out with my bank. All this for a three night break that I had looked forward to for so many months whilst I’ve undergone chemotherapy and radiotherapy. In advance we had made the hotel aware of my compromised immune system and nothing was done to reassure me that our room was ultra clean. Topped with the fact that the restaurant was also closed, which was where we had planned to eat, left us very upset. We will not use this hotel or brand again Shockingly disappointed

Dear SUE W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well positioned excellent hotel

Customer review rating 4.5/5

Anthony L. Couples - 12/08/2020 Confirmed reviews ALL

Fantastic experience during COVID-19. Great service from friendly staff. We were only there for one night but wished we were staying longer! Thank you

Dear A L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stay

Customer review rating 4.5/5

Anonymous Couples - 04/08/2020 Confirmed reviews ALL

Have stayed her twice before but this time we’re disappointed with very small room. Otherwise staff pleasant and good location

Dear JENNIFER L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another great stay

Customer review rating 4.5/5

Jerome N. Couples - 31/07/2020 Confirmed reviews ALL

We visit Saumur as often as possible and always stay at this hotel. The location is stunning with magnificent views across the Loire to the town and chateau. The staff provided an efficient and friendly service despite the difficulties of Covid 19 restrictions. We will return.

Dear JEROME N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location and a place where we felt safe during our stay (given the Covid situation).

Customer review rating 4.5/5

Anonymous Couples - 29/07/2020 Confirmed reviews ALL

Excellent location, clean and comfortable room, and an excellent breakfast. All staff were diligent in Covid-19 safety precautions which was reassuring. Staff were friendly and helpful throughout.

Dear ALAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location. I stay in the same river facing room regularly as I travel between Cornwall and Haute Savoie

Customer review rating 4.5/5

John E. Couples - 28/07/2020 Confirmed reviews ALL

The booking was helpful with the person who took my booking knowing which room I wanted. He explained the safety precautions to combat covid which I found reassuring since my previous stay in march. The stay was fine, I was able to park in the dedicated underground garage. The hotel was delightful. There was one understandable cleaning error which was dealt with efficiently and immediately by the concierge. The evening in Saumur was excellent the bed was luxurious, the shower and bathroom of a very high standard. All in all a very pleasant stay and I shall be booking again.

Dear JOHN E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Hendrik V. O. Solo - 27/07/2020 Confirmed reviews ALL

Good hotel, particularly the location and the room space and esthetics.

Dear G V O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Anonymous Couples - 05/07/2020 Confirmed reviews ALL

Ras

Dear ALAIN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Helpful and friendly staff

TripAdvisor rating 4.0/5

876lesleyw 19/02/2020 TripAdvisor review

A very nice room with a great view over the Loire and the Chateau, coupled with excellent staff made our stay a very relaxing and enjoyable experience. Will definitely be making a return visit during the summer months.

Well located and well kept hotel

Customer review rating 4.5/5

Ray Couples - 30/01/2020 Confirmed reviews ALL

Very helpful staff, especially at reception.

Dear RAY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing and good breakfast

Customer review rating 4.5/5

Peter Couples - 30/12/2019 Confirmed reviews ALL

Had a good nights sleep - great view over the river - newly refurbished hotel

Dear PETER D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.5/5

Wendy Couples - 03/11/2019 Confirmed reviews ALL

Lovely view of the chateau. Pleasant staff.

Dear WENDY P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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