Mercure Maceio Pajucara

Mercure Maceio Pajucara 4 stars

Customer review rating (ALL Rating) 4.5/5 2,030 reviews

See on a map

Hotel extras

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

GPS:-9.668527, -35.714078

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE PAJUÇARA

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Intimate apartments with restrained, modern decor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,030 reviews

TripAdvisor Rating  4.0/5  1,481 reviews

Good location, terrible infrastructure

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Rooms are old, mattress not comfortable and it smells like mould… unfortunately, not the best mercure I’ve stayed.

Prezado Sr. Vitor Renato, boa tarde! Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Maceio Pajucara. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Atenciosamente, Thais Pradella Gerente Geral

Good Stay

Customer review rating 4.0/5

Thiago M. Business - Confirmed reviews ALL

It was good, fast check in and check out, the room was ok, but the furniture and bed could be better placed. The big problem for me is the restaurant option and ultra over priced for The quality offered.. and hot beer.

Dear Thiago M., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara. I I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards Thais Pradella Gerente Geral

Customer review rating 5.0/5

Ricardo N. Business - Confirmed reviews ALL

Always good hotel for all experiences. This time i had work to do and felt myselfie very good! Even use a litthe time in the hotel... the breakfast always wonderfull!

Dear Ricardo N., good afternoon! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

A good Mercure

Customer review rating 5.0/5

Bruno S. Business - Confirmed reviews ALL

Nice hotel, under the standards of Mercure chain. Breakfast well served, with local options and good service. Nice staff, always ready to help and assist. Well located, in front of the beach and easy access to main locations at the city. Good bedroom with a clean and nice bathroom.

Prezado Sr. Bruno S., boa tarde! Agradeço muito pelos comentários sobre sua hospedagem no Mercure Maceio Pajuçara. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure Maceio Pajuçara. Atenciosamente, Thais Pradella Gerente Geral

Well located

Customer review rating 2.5/5

Clarice R. Couples - Confirmed reviews ALL

Too expensive for what you get.

Dear Clarice R., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maycon Gonçalves Deput Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 487 reviews 9/10 Location
  • 616 reviews 7.1/10 Room
  • 1,016 reviews 9.1/10 Service
  • 43 reviews 4.4/10 WiFi
  • 560 reviews 8.1/10 Breakfast
  • 310 reviews 7.8/10 Cleanliness
  • 214 reviews 5.6/10 Comfort
  • 148 reviews 5.3/10 Food

Powered by Trustyou