Mercure Maceio Pajucara

Mercure Maceio Pajucara 4 stars

Customer review rating (ALL Rating) 4.5/5 1,843 reviews

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Description

Hotel extras

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

  • By plane

    ZUMBI DOS PALMARES At 25km / 15.54 miles

GPS:-9.668527, -35.714078

Companies

  • AMBEV 7 km / 4.35 mi
  • BRASKEN 6 km / 3.73 mi
  • ELETROBRAS 12 km / 7.46 mi
  • NESTLE 18 km / 11.19 mi
  • PETROBRAS 3 km / 1.86 mi
  • SOCÔCO 8 km / 4.97 mi
  • UNILEVER 19 km / 11.81 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

RESTAURANTE PAJUÇARA

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Intimate apartments with restrained, modern decor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,843 reviews

TripAdvisor Rating  4.0/5  1,469 reviews

Customer review rating 5.0/5

Ricardo N. Business - Confirmed reviews ALL

Always good hotel for all experiences. This time i had work to do and felt myselfie very good! Even use a litthe time in the hotel... the breakfast always wonderfull!

Dear Ricardo N., good afternoon! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

A good Mercure

Customer review rating 5.0/5

Bruno S. Business - Confirmed reviews ALL

Nice hotel, under the standards of Mercure chain. Breakfast well served, with local options and good service. Nice staff, always ready to help and assist. Well located, in front of the beach and easy access to main locations at the city. Good bedroom with a clean and nice bathroom.

Prezado Sr. Bruno S., boa tarde! Agradeço muito pelos comentários sobre sua hospedagem no Mercure Maceio Pajuçara. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure Maceio Pajuçara. Atenciosamente, Thais Pradella Gerente Geral

Well located

Customer review rating 2.5/5

Clarice R. Couples - Confirmed reviews ALL

Too expensive for what you get.

Dear Clarice R., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maycon Gonçalves Deput Manager

Well located but not a Mercure level hotel

Customer review rating 2.0/5

Marici M. P. Business - Confirmed reviews ALL

Small and outdated room, recepetion in renovation (not informed), pool area tooooo small. My room was located in the first floor - paid the fare but my view was obstructed. Thin paper walls, problems with noise from pipes in the bathroom. Just check TripAdvisor feedbacks.

Dear Marici Marchini P., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Good staffing, but facility needs improvements

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Guest treatment well done by staffing. Sink in batroom was leaking. Hotel going through renovation during high season.... really does not make sense to me!

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