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Novotel Porto Alegre Airport Hotel 4 stars

Customer review rating 4.4/5 12,576 reviews

Novotel Porto Alegre Airport
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+ 20 Services

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Hotel with semi-Olympic heated pool in Porto Alegre

  • The hotel has a Concierge service

  • Gluten- and lactose-free breakfast options

  • Free airport shuttle. Book at reception.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Porto Alegre Airport

Avenida Severo Dullius 2055
90200310 porto alegre
brazil

Tel: +555133027600

Fax: (+55)51/33027601

Check-in from 12h00

Check out up to 12h00

  • T5 :  T5 AIRPORT

  • By plane

    SALGADO FILHO At 0.2km / 0.12 miles - Shuttle paying

  • By plane

    SALGADO FILHO II At 0.1km / 0.06 miles - Shuttle paying

  • By car

    FREEWAY At 1km / 0.62 miles

  • By train

    TRENSURB At 1km / 0.62 miles

GPS :-29.988335, -51.179928

Companies

  • AEROMOT 1.0 km / 0.62 mi
  • AGCO 10.0 km / 6.21 mi
  • BAYER 7.0 km / 4.35 mi
  • COCA COLA 6.0 km / 3.73 mi
  • DELL 18.0 km / 11.19 mi
  • DHL 1.0 km / 0.62 mi
  • GERDAU 2.0 km / 1.24 mi
  • MEDABIL 0.5 km / 0.31 mi
  • MERCEDES BENZ 4.0 km / 2.49 mi
  • PETROBRAS 4.0 km / 2.49 mi
  • PIRELE 8.0 km / 4.97 mi
  • SOUZA CRUZ 3.0 km / 1.86 mi
  • THYSSEN 15.0 km / 9.32 mi
  • VALE 7.0 km / 4.35 mi
  • VIPAL 0.5 km / 0.31 mi

Hotel services

Gourmetbar by Novotel

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 166 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Portuguese
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Shuttle
    • SALGADO FILHO Additional charge
    • POA Additional charge
  • Safepark Additional charge
    • On site
    • No parking space
    • Private
Well-being
  • Piscina Coberta
    • Covered
    • On site
  • Fitness Centre
    • On site
Family
  • Services for children
    • Video game area

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Video camera

  • Videoconferencing

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Business Desk

Our guest reviews for
Novotel Porto Alegre Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

12,576 reviews

TripAdvisor Rating 4.0/5

1,682 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great pool

Customer review rating 4.5/5

Joseph L. P. Business - 08/10/2021 Confirmed reviews ALL

This is the only hotel near the airport that has a pool and an exercise room

Dear Joseph Edward Le P., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Good Stay

Customer review rating 5.0/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

Good atmosphere and great people at the reception desk.

Sr Eduardo Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Carina Custodio Coordenadora de Hospedagem

WELL located

Customer review rating 5.0/5

Miguel H. V. Business - 24/09/2021 Confirmed reviews ALL

Excellent front man power.

Sr Miguel Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Carina Custodio Coordenadora de Hospedagem

Very good location to POA Airport

Customer review rating 4.5/5

Klaus Couples - 23/09/2021 Confirmed reviews ALL

The hotel is directly located at POA Airport, 5 minutes walk or via hotel shuttle (free towards the hotel from the airport, return BRL 7), very quiet, no noise from the airport or street, very nice clean rooms, gym and indoor swimming pool. The breakfast had an excellent full selection, friend and supportive staff.

Dear Barbara F., We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovana Filippini General manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 10/09/2021 Confirmed reviews ALL

Good restaurant, good apartment, excellent staff. Gym could be better equipped, despite running equipment, which are excellent.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Giovana Filippini General manager

Good and satisfying stay

Customer review rating 5.0/5

Vinicius Couples - 08/09/2021 Confirmed reviews ALL

Clean bedroom, good bed, good looking room. Enjoyed having the breakfast outside as well as the food options.

Dear Vinicius, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Giovana Filippini general manager

Well located, rapid access

Customer review rating 4.0/5

Alessandra M. Business - 30/08/2021 Confirmed reviews ALL

The saty was good, I thought the hotel looked a bit overlooked in some aspects. The breakfast was very good and the staff was great!

sauna not available and no information displayed about it on booking process

Customer review rating 2.0/5

Tulio C. T. A. S. Business - 12/08/2021 Confirmed reviews ALL

good stay. unfortunatelly the sauna was not available. this should be displayed while booking the room in the app

Comfortable short stay

Customer review rating 3.5/5

Mohammad S. M. Families - 15/07/2021 Confirmed reviews ALL

Need to upgrade towels in the bathbroom. Which doesnt match with the expected level of services from Novotel .

Dear Mohammad, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Giovana Filippini General manager

Hot water problem

Customer review rating 3.5/5

Alberto Business - 12/07/2021 Confirmed reviews ALL

The water wasn't heating enough to get a comfortable shower. Unfortunately the situation was fixed only around 9:00 AM. All the other points were considered excelent.

Dear Alberto, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Giovana Filippini General manager

Very well located.

Customer review rating 5.0/5

Danielle Solo - 11/07/2021 Confirmed reviews ALL

Perfect stay with good facilities like the transfer from airport and a good restaurant.

Dear Danielle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Giovana Filippini gerente geral

Good stay

Customer review rating 3.5/5

Anonymous Families - 03/07/2021 Confirmed reviews ALL

Everything was good. We were a little disappointed because nobody notified us about the pool not beeing working. And the frigobar made noise all night. The shower was great and the bed was very comfortable. Breakfast was very good. Staff extremely helpful and nice.

Dear Emmanuel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Giovana Filippini General manager

Disappointing to say the least

TripAdvisor rating 1.0/5

cafeweb Solo travel - 06/10/2020 TripAdvisor review

I booked a one night stay at the Novotel Porto Alegre airport hotel in a superior double room. Due to a change in my circumstances, I had to cancel my booking. In return, I got a voucher from Accor to make a new booking at the hotel. I then contacted the hotel to book a new date and got confirmation that everything was fine for the new booking date. They even mentioned that the booking was already fully paid. A few days later, I sent an email to the hotel and got the same confirmation. Upon checking in at the hotel, I was asked for my address and phone number. Well, I am Accor Gold member and all my details should have already be in the system. I found this very odd. Also, I was not offered the welcome drink that I usually get for being an Accor Gold member. I was given a room with twin beds when I had booked a double room. I did not ask to change rooms as I would leave very early in the morning. During the night, someone tried to break into my room. I woke up to someone saying "oh, there is someone in this room already". I'm not sure if the person actually managed to get into my room as I was half asleep. Anyways, it took me another half an hour to fall asleep again and I had a super early flight. On checking out, I was told that I was checked in under someone else's name (the other guest had the same first name but different surname). How that happened, I don't know, as I provided my ID card upon checking in. The receptionist asked if I had paid for my stay and I said I was given a voucher to pay for that stay. I forwarded the voucher to the email address provided by the receptionist and left the hotel to catch my flight. A few hours later I got a few emails asking for payment. I think I sent the voucher I got from Accor a few times to the hotel staff. The next day, I finally got confirmation that everything was fine and my stay was paid for. All in all, given that this is a Novotel and that I am an Accor Gold member ( I usually stay at Accor hotels during my business and leisure travels), I feel that the whole experience was a disaster. I will probably reconsider switching to a different hotel brand / loyalty program for my travels next time.

Good option in POA surroundings

TripAdvisor rating 4.0/5

Paulo A Business - 09/06/2019 TripAdvisor review

Good installation, nice staff, excellent breakfast (special note to the Pao do Chefe) and clean room. The transfer to POA is great, fast and cozy. Only disappointment was the cod fish served at dinner, I was expecting salty dried cod fish and the meal as made of a fresh cod fish, not as tasty...

Clean and quite

TripAdvisor rating 5.0/5

Klaus P Family - 29/05/2019 TripAdvisor review

This was my third time at this hotel and most likely not the last one. The room is clean, spacious, and despite being located close to an airport and busy streets, it is very quiet. The food selection for the breakfast is very good, for adults and kids.

Thank you for sharing your experience with us. You always welcome here, our pleasure! You words inspire us, it's a real reward. Our maid staff are very attentive and dedicadet, clean rooms is our highest priority. The hotel was built soundproof which guarantees a very quiet place and a great sleep. We're a little suspicious to tell you, but we're fans of our breakfast. We hope to see you soon, Giovana Filippini general manager

Welcome

TripAdvisor rating 5.0/5

LuisSalgueiro Family - 18/10/2018 TripAdvisor review

The hotel is very beautiful. The reception, restaurant, swimming pool and room was looking new and very clean.Also the employees were very attentive and helped me with all my requests.I did an online check in and requested a baby crib and when I arrived it was there on the room.The food of the restaurant was taste and the breakfast is delicius.

Dear Luis, We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, but terrible services

TripAdvisor rating 2.0/5

Daniel H Family - 16/11/2017 TripAdvisor review

Despite the good location, and past excelent services at Novotel Aeroporto Porto Alegre, at this time the services were terrible. The sink at appartment was clogged (wich was fixed at next day), there was a water leak from the bathroom to the bedroom, which accumulated after each shower (not solved). The mini fridge was not working, leaving all the drinks at room temperature - this issue was not fixed, even after replacing the mini fridge... After all, it was a good location for my purposes, and a short stay. But I´ll better evaluate if I´ll repeat another stay at this hotel.

clean, comfortable and convenient

TripAdvisor rating 4.0/5

Robert-Nashville Business - 07/11/2017 TripAdvisor review

Great for early morning flights, right next to the airport. Clean and comfortable. Good quality sleep and nice pre-breakfast coffee, juice and snack for departures before breakfast is served at 6AM. I will be back here

Great Place by the Airport

TripAdvisor rating 4.0/5

jessemella Business - 08/09/2017 TripAdvisor review

Great hotel bu the airport, good structure. Well equiped fitness center as well pool and sauna. The restaurant has some options anda the room service is very quick. Room was clean, cozy and with some amenities. They also have a transfer to the airport by demand, which is very convenient.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very good hotel 5 min from airoport

TripAdvisor rating 4.0/5

Anca D Business - 11/04/2017 TripAdvisor review

Nice hotel with efficient staff and good food in the lobby restaurant. Great experience with the shuttle, just call the hotel once you have your luggage and they come in 5 minutes to pick you up. There is a very nice pool and sauna, but we did not use it. Recommended for overnight stay; do not open windows because of pollution. Not sure if there is transportation downtown.

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