Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,152 reviews

Hotel extras

  • An Accor ALLSAFE certified hotel

  • Central location with nearby transport links

  • 17th Century building with original features

  • Keepers Kitchen & Bar restaurant with drinks and dishes influenced by locally sourced honey

  • Gateway to the Cotswolds and Blenheim Palace

ALLSAFE approved hotel

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast

Eastgate Brasserie

Non contractual photo

Eat, Drink & unwind morning, noon & night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,152 reviews

TripAdvisor Rating  4.0/5  1,674 reviews

Great location and nice rooms

TripAdvisor rating 5.0/5

asaifu388250 Couples - TripAdvisor review

Great location, lovely room, good service. Very clean. Car park small but staff helped us to get a space when we arrived late afternoon. St Clements car park is 5-10 min walk from hotel. Overall very good experience. Quite expensive for one night but location seems worth it.

Dear Asaifu388250 Thank you for your 5 star review on TripAdvisor. It is with great pleasure to read that your found the location Great, good service and the Hotel very clean. I will share your comments with the team. We hope to see you again in the near future. Kind Regards. Bradlee Pillay

Great location well looked after.

Customer review rating 5.0/5

Annabel Families - Confirmed reviews ALL

A wonderful location in Oxford right on the High Street. Having car parking out the back was a great bonus. Rooms were comfortable and dinner in the restaurant was amazing!

Dear Annabel H., We very much appreciate your comments regarding your stay at the Mercure Oxford Eastgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deanne Durie Reception Manager

Lovely hotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff very obliging and helpful - our room though was extremely cold, even after one of your team gave us a portable heater - TV didn't work either

Dear Corinne S., We very much appreciate your comments regarding your stay at the Mercure Oxford Eastgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely apologize that your room felt cold and that the TV didn't work. We have shared your comments with the relevant department in order to make improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deanne Durie Reception Manager

Excellent Location

Customer review rating 5.0/5

Domenica Couples - Confirmed reviews ALL

It was our visit to this hotel ,we chose it because of its location . We were not disappointed,the staff were very friendly and theroom and facilities were wonderful . Breakfast was so enjoyable and the staff couldn't do enough for us . We look forward to another visit

Dear Richard K., We very much appreciate your comments regarding your stay at the Mercure Oxford Eastgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deanne durie Reception Manager

Another excellent stay!

Customer review rating 5.0/5

Steve L. Families - Confirmed reviews ALL

Friendly and helpful staff, great rooms and perfect location.

Dear Steve L., We very much appreciate your comments regarding your stay at the Mercure Oxford Eastgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We so enjoy having you and your family stay with us. Sincerely, Deanne Durie Reception Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 929 reviews 8.4/10 Location
  • 1,235 reviews 6.2/10 Room
  • 1,071 reviews 8.1/10 Service
  • 21 reviews 2.7/10 WiFi
  • 486 reviews 6.5/10 Breakfast
  • 372 reviews 4.8/10 Cleanliness
  • 209 reviews 5.3/10 Value

Powered by Trustyou