Hotel - Grand Mercure Beijing Central
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Beijing Central

4.0/5 1,168 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PEKIN AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Indoor tennis court
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

Alcatel0.5 km / 0.31 mi China Huadian Corporation0.1 km / 0.06 mi First Data0.3 km / 0.19 mi PICC1 km / 0.62 mi
Bank of China0.3 km / 0.19 mi China Minsheng Bank0.3 km / 0.19 mi Huawei Tech0.3 km / 0.19 mi State Grid Corporation of China0.5 km / 0.31 mi

Exhibition centre

China World Centre8 km / 4.97 mi

Your meetings and events

Our 330 sq.m. Ballroom and two multi-function rooms are all well-equipped with state-of-the-art technology. Full-range of meetings & events services to ensure your business meeting or events with a great success in Beijing.

Grand Mercure Beijing Central Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SILKROOM II 43 m2 2 m 24 10 21 18 20
SILKROOM I 45 m2 2 m 24 10 22 18 10
JADE ROOM 52 m2 2 m 30 12 26 24 15
SILKROOM I & II 88 m2 2 m 50 30 43 36 10
BALLROOM I 110 m2 5 m 80 30 51 50 4
BALLROOM II 228 m2 5 m 120 30 113 100 40
BALLROOM I & II 330 m2 5 m 200 30 164 150 40
    • Flipchart
    • Syndicated room
    • Podium
    • Lectern
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from the different categories available such as the Superior Room and Deluxe Room with city view, or Executive Room to benefit from a wide range of additional services.

  • 297 rooms
  • 100% non-smoking hotel
  • 70 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 ALL Rating 3,191 reviews

Our guest reviews for
Grand Mercure Beijing Central

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,168 reviews
Travellor O. T. W. Solo - 22/01/2020 Confirmed reviews ALL
« Generally very good service all round... »

Front desk had English speakers, and room service and cleaning all good... Only negative was there was occasionally a bit of noise and floor coverings due to refurbishment for the 7 days I was there in early/mid-Jan - plus the pool and one of the restaurants was also closed during this period, which I was not made aware of in advance. As it was, they upgraded my room, and didn't really have time to use the pool anyway (although it would have been nice - and I can imagine this could be disappointing for some)... Other than that, a well above average stay...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan W., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

S. S. Business - 14/01/2020 Confirmed reviews ALL
« Decent hotel close to Tiananmen Dong »

Good: *) Very helpful staff, though English was a challenge with them. *) Clean, neat rooms with a a very comfortable bed, sheets & pillows. *) Quick check-in, good wifi. What could have been better: *) Fresh & hot Vegetarian food options in breakfast were hardly any. Vegans like me are always left to fend with bakery stuff / fruits. *) The place used for breakfast was a make shift one - pretty congested & seating was on round table with multiple people across

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. S., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S. C. Families - 30/12/2019 Confirmed reviews ALL
« Comfortable stay »

It was the comfortable stay with Grand Mercure with clean facilities and food service. Only 1 area to improve - on Accor the bed size mentioned is king size without measurement but actually grand mercure does not have actual king size bed But finally they shifted us to another 2 double bed upgrade. Thanks for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. S., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S. C. Families - 21/12/2019 Confirmed reviews ALL
« Nice service by a reasonable price. »

We arrived late evening and the check-in procedure was smooth. Hotel room was good and compliment from a hotel was pretty tasty. We asked for a baby cot in our room and it was already there. Promoted breakfast was nice.

Business - 16/12/2019 TripAdvisor review
« Nice hotel with good location »

Service mind and helpful staff Room is clean, bed is sooo good Surrounded by local restaurants which the tatse is good Near shopping mall (walking distance) and Beijing South Railway station (4-5km) S

Our hotel has responded to the review
Our hotel has responded to the review

Dear BackPacker291274, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gordon Couples - 13/12/2019 Confirmed reviews ALL
« Everything met our expectations »

MY wife was sick when we arrived and you allowed us to check in early.

Harry P. Business - 12/12/2019 Confirmed reviews ALL
« Feeling welcomed »

An exceptional welcome back from reception to departure although my schedule did not allow me to stay in Grand Mercure central for the last 6 months. When you meet Dennis only one time you understand that the all crew got his warm hosting personality coming down under. I have been staying here for now close to 3 years and do feel like home with a special touch. Unfortunately, I do not speak Chinese and the all staff make sure that I am well attended; from seamless check in to the bar having a coffee with guest who feel good about the service. As I spent some time at the lounge at level 10, there it is a special moment; I have been delighted to acknowledge how much the lounge Mgr can remember what I usually eat for my breakfast, she is just exceptional of attention. Another place I usually do not miss even if I come to Beijing for 1 night is the gym which is well managed by the same lady and man very courteous, the place is spotless. My special moment during the stay was meeting George from the front desk who come up to the lounge at the request of the lounge Mgr (I am sorry I forgot her name), I acknowledged another level of service, maybe influence by a perfect English but definitely a 5 stars level of service, knowledgeable and efficient. In no time, booking for the entrance tickets to forbidden city during my next trip in Beijing for leisure with my family was done and where about. My experience with Grand Mercure central is great and do hope to find the same level in other brands of the Accor group. Harry P.

Rfw Friends - 11/12/2019 Confirmed reviews ALL
« All as expected »

I am staying in the Grand Mercure Beijing Central since years. The staff is very friendly, rooms are big and clean (which is most important).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan W., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Sun Assistant Front Office Manager

Nicolò Business - 07/12/2019 Confirmed reviews ALL
« Good experience »

The experience at the hotel was pretty good: great location and service, the personnel was very kind and polite. The structure is old and I had a problem with smoke in the corridor of the 8th floor: it seemed like there was fire, but we found out that it came from a creepy door in the middle of the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muciaccia N., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

Christina S. Business - 30/11/2019 Confirmed reviews ALL
« Taxi drivers get lost - no address posted! »

Accommodations were fine - however, I don't think I got credit on my Accor rewards program: #30…30CJ

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina S., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have already credited the points for you, please check your account to double confirm. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

H. W. Friends - 17/11/2019 Confirmed reviews ALL
« As welcoming as always »

From the front desk check-in throughout the weekend stay and the express check-out, there is nothing more to say than satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wahjudi H., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

Anonymous Friends - 13/11/2019 Confirmed reviews ALL
« Good hotel »

Very clean room and helpful staff in reception

Anonymous Solo - 11/11/2019 Confirmed reviews ALL
« good room, ok location, poor temperature »

room is good. location near subway, but still a little long for walk therre does not have heat air conditioner, while it also did not got central heating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuanjie L., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Regarding the heating, I am sorry to say that because the heating start date is from 15th Nov in Beijing, hotel air condition did not supply heating right now. But we prepared heater in our service center. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

Wesley Solo - 11/11/2019 Confirmed reviews ALL
« Not Impressed with the Service and Facilities »

Satisfied: 1. The receptionists are nice and welcoming. 2. The location is great Dissatisfied: 1. The facilities are outdated considering the price 2. I could not connect to the WIFI as the verification system never sent the SMS to my phone. I tried my Chinese number and UK number without success. I called the front desk twice and waited for 1.5 hours, they said they would send someone but nobody came. Eventually I gave up and did not have WIFI during my entire stay for 2 nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Changhuan Z., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

Susan Friends - 08/11/2019 Confirmed reviews ALL
« Excellent accommodations and location great for walking to nearby eateries and friendly staff »

Excellent and would definitely recommend. Staff very friendly and helpful. Breakfast delightful with lots of variety in the buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan Yee B., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Sun Assistant Front Office Manager

Greg T. Couples - 07/11/2019 Confirmed reviews ALL
« Good accommodation, good location »

We were in a Suite on level 10, which was very comfortable. Service was generally very good apart from a meal we had at the Cantonese restaurant on level 3. Wrong meal, and tardy service, and questions about our credit account which would have been better for staff to resolve internally, then talk to us rather than try and hold us up

Daniel Business - 07/11/2019 Confirmed reviews ALL
« Great Hotel near Forbidden City with subway access »

All in all a nice stay with clean room and good breakfast. Unfortunately my room was next to the elevator, which was quite noticable (especially if you need to go to bed early), but not too loud.

Maybelle Friends - 05/11/2019 Confirmed reviews ALL
« Great stay but can improved »

Hotel staffs were lovely and front desk noticed guests' needs fast. The room was very spacious and bed was comfortable. Service is top-notch but there were a couple of front desk staffs who do not really speak English. Once I had to help translate what the guest was enquiring.

Adrian Couples - 02/11/2019 Confirmed reviews ALL
« Very pleasing »

Relaxed, staff were very considerate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward Adrian T., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Sun Assistant Front Office Manager

Audrey Families - 30/10/2019 Confirmed reviews ALL
« Overall Stay »

We booked through Singapore Airlines Holidays and chosen Grand Mercure Central Beijing at Xidan. Near the intern city train station and shopping Malls along the area. But we have indicated 2A 1K and bought 3 breakfast tickets for our hotel stay. But the replenish of toiletries sets can improve further. We requested changed of bathing towels 2 pcs, the housekeeping only replaced us back 1 pcs of bathing towel. The tub does not come with shower curtain to keep the water inside the tub and the floor gets wet easily w/o that curtain blocking. We ordered fried rice through room service and the cutlery sets don’t come w spoon. Noted their local culture don’t provide spoon unless requested but Grand Mercure is a international hotel should have standard SOP.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muihong S., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Sun Assistant Front Office Manager

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