Mercure Bristol Holland House

Mercure Bristol Holland House 4 stars

Customer review rating (ALL Rating) 4.0/5 1,159 reviews

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Hotel extras

  • Central location with excellent transport links and on site car parking

  • Well equipped and versatile meeting and event space.

  • Adaptable meeting and event spaces. Great for training, conference and exhibitions.

  • Short walk from Bristol Temple Meads train station.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

ALLSAFE approved hotel

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ BRISTOL
United Kingdom

Telephone +44 117 968 9900

Fax +44 117 968 9866

  • FIRST BUS:  Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS:51.447341, -2.591025

Exhibition centre

  • EMPIRE & COMMONWEALTH 0 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

URBAN BAR & KITCHEN

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Your meetings and events

For meetings and events the hotel can accommodate 2-220 delegates. Eleven of our event suites are situated on our dedicated events floor with city views and all suites benefit from natural daylight, air conditioning and Wi-Fi connectivity. With large breakout areas, a dedicated conference café and private bar - our events floor has a great feeling of space and flooded with natural daylight. The Phoenix suite is located on the ground floor and boasts an additional benefit of access to our internal courtyard garden -perfect for hosting lunches and dinners.

Room descriptions and layouts

12 

meeting rooms

From 1 to 220 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,159 reviews

TripAdvisor Rating  3.5/5  3,434 reviews

Rooms need updating and cleaning

TripAdvisor rating 2.0/5

T4Nina4 TripAdvisor review

My hubby and I stayed at the Mercure for 2 nights and I was looking forward to going home from the moment we entered the foyer. Staff were abrupt and the majority gave the impression that they didn’t want to be there. The first room we were shown had stains on the carpet and hairs on the pillow. In fairness, once I showed the photos to the receptionist we were moved to another room. On the one evening we had dinner, both the service and food were poor and staff didn’t care that it wasn’t eaten. I then had to go in search of someone tending the bar in order to pay the bill as the waiting staff were too busy hosting a private party. I would not recommend this hotel nor stay there again.

Good breakfast

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

One night stay in a family room for a family occasion. Room was compact and a bit stuffy. Air con did not seem to work. Breakfast was good.

Dear Samanatha M., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Kind Regards, Chris Falcus General Manager

Easy walk to waterside area, friendly staff and very clean hotel. Lots of parking.g

Customer review rating 4.5/5

Peter Friends - Confirmed reviews ALL

We stayed for a 4 day deal.usimg.Secret Escapes and got a good deal. It was easy to explore Brisrol from there and always nice place to return to. Excellent breakfast too.

Dear Peter M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Chris Falcus General Manager

Two rooms. One good, one not so good.

Customer review rating 2.5/5

Ks Families - Confirmed reviews ALL

We booked 2 rooms through Secret Escapes. One was good, the other less so. Both rooms were very clean and on first appearances looked lovely. However the air conditioning in the twin room was broken and with windows that don't open, the room was stifling in the summer heat. The receptionist was lovely and found a fan, but it really didn't make much difference (and she didn't seem surprised that the air con was broken). On the whole the hotel is becoming quite dated. There were holes in the bathroom ceiling from missing lights and the furniture was stained and ripped in both rooms. Looking at the positives it has a good central location, it was clean, the staff were accommodating and breakfast was great. I am however glad we didn't pay full price.

Dear Muir S., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Kind Regards, Chris Falcus General Manager

Perfect stay

Customer review rating 5.0/5

Alin Families - Confirmed reviews ALL

A very nice experience in this hotel...Congratulations to all the staff (Reception, HK and Restaurant) for the good job they're doing.Keep it up, guys!!!

Dear Alin-Florin C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Chris Falcus General Manager

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Other web-users rate our hotel

  • 982 reviews 8.3/10 Location
  • 1,990 reviews 6.2/10 Room
  • 1,363 reviews 7.4/10 Service
  • 28 reviews 8.5/10 WiFi
  • 874 reviews 3.7/10 Cleanliness
  • 680 reviews 7.8/10 Breakfast
  • 426 reviews 4.9/10 Value
  • 423 reviews 4.7/10 Amenities

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