Mercure Centro Port Macquarie

Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 695 reviews

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Description

ALLSAFE approved hotel

Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

  • By plane

    PORT MACQUARIE APT At 6km / 3.73 miles - Shuttle paying

GPS:-31.431179, 152.909576

Companies

  • ALL MAJOR BANKS 0.1 km / 0.06 mi
  • COUNTRY ENERGY 0.5 km / 0.31 mi
  • UNI OF NEWCASTLE CAMPUS 3 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT SYNERGY

Brand new licensed restaurant and bar with modern decor, extended hours.

Your meetings and events

Conveniently located in the heart of the CBD and close to beaches the Mercure Centro Hotel offers 3 spacious & contemporary function rooms, an exceptional event management service & state of the art conference technology. Guests are able to make the most of the hotel"s superb facilities such as our year round heated pool, our expansive rooftop recreation area and the security of our undercover parking. All conferences & meetings held at the Mercure Centro Hotel are carbon neutral.

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

All rooms boast a stylish & modern fit out. Choose from a Standard Room with queen bed, Superior Queen Room with sofa, Privilege King Room with a wide range of additional benefits or a beautiful Spa Room with king size bed, spa bath & panoramic views

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  695 reviews

TripAdvisor Rating  4.0/5  1,132 reviews

Certificate of excellence 2022

Well located, big room

Customer review rating 4.0/5

Rhonda C. Couples - Confirmed reviews ALL

Our stay with your hotel was great, more staff was required especially at breakfast time. We have stayed at this particular hotel many times and this time we stayed for three nights, but we have yet to experience the rooms over looking the water. The other only criticism is that our room was only half cleaned during our stay, with the staff forgetting to make the bed and vacuum.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. We haven taken on board your comments regarding our staffing levels for breakfast and I have raised the issue with our Restaurant manager. Thanks also for the comment about Colin - I'll make sure he gets it! Sincerely, Tahshi and the Mercure Centro Team

Central

Customer review rating 3.0/5

Eric Couples - Confirmed reviews ALL

We have stayed elsewhere in the past while visiting friends in Port Macquarie. While we have use Mercure many times elsewhere, we will not return there. Double Bed size is unacceptable. Noisy location with delivery trucks in the morning. I booked first night by phone direct with the hotel, then extended an additional day upon arrival and paid up front. Upon check out l discovered the 2nd night was at a higher rate and then told I had an outstanding balance of $24 on top of the increased rate. I refused to pay and requested to see a manager. The so called outstanding balance was then reversed when I was told the hotel expects guests to be respectful of trainee's mistakes?! Ie. pay up. We then left feeling flat and as though we had done wrong. ☹️ntral

A good stay at a well located hotel in the heart of Port Macquarie

Customer review rating 5.0/5

Lorraine S. Couples - Confirmed reviews ALL

We stayed only one night at the Mercure Central. Check in staff were helpful and courteous as was the checkout staff member. The room was clean and tidy. We did not eat at the hotel for the evening meal as we were meeting our grandson, but breakfast was most enjoyable. I could recommend this hotel for anyone staying in Port Macquarie.

Dear Lorraine, We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tahshi and the Mercure Centro Team

Central location convenient incidental shopping for short stay

Customer review rating 4.0/5

Visitor 5. Couples - Confirmed reviews ALL

Comfortable for overnight stay

Perfect spot re: location and quiet rooms

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

All our needs were attended to with friendly and helpful staff.

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