Novotel Taipei Taoyuan International Airport Hotel 5 stars

booked a room 1 x night for 2 adults and 1 x child. While the performance of the staffs was good and without comments. The products itself is a bit limited. The advantage is only because it is close to the airport. NEgative : we had 1 bed only 1 x bottle of shanpoo, 1 x bottle of shower gel for 3 people 2 x towels for 3 peoples 2 x Bottle of water for 3 peoples 1 x Toothbrush for 3 bottles the list goes on. while the room are refurbished, the soft product is simply stingy.

I have stayed at this location one night per month since July and have always been pleased with the rooms, the service and certainly the location. However, my December 2019 stay was a disappointment. For some reason, the room I was given this trip had a tub with a spray nozzle, but no way to make it a shower. I did not notice until the morning, so it was too late to ask for another room. I suggest that you specifically request a room with shower, if that is as important to you as it is me. James

I stayed at the Novotel Taipei Taoyuan International Hotel during October and November 2019, in and out for total of six nights, and have nothing but praise for the stay. Beginning with the enthusiastically warm welcome through my departure, I was thoroughly pleased with the clean and comfortable property, as well as the appropriately appointed amenities. Great location to the airport as well as a “ next door “ access to the metro system connecting to the airport and the city. However, the most notable memories are of the staff, especially the Premium Lounge staff. They were always eager to assist me and made me feel as if I was visiting family each time I entered! Having travelled such a distance to Taipei and often entering the lounge following long days around the city, daily visits to the lounge were refreshing and rejuvenating. I highly recommend this Hotel for anyone travelling to Taipei. PS. If I may, I would like to sand a BIG THANK YOU to the whole Premium Lounge Team: Lucy, Winni, Krystal, Rebecca, Ailen, Angel and Ling for making me feel special and making my stay UNFORGETTABLE.

I was impressed with the fruit &dessert for the warm welcome for accor member. Great for stay overnight near the airport. Free shuttle from the airport is wonderful. Service and Fitness is superb. Breakfast is ok , not too good or too bad.

The airport hotel is the best hotel for the money for Taipei International Airport, easy to access, good food, good accommodations, friendly staff and overall a great place to stay for a quick in and out of Taipei Airport

We were pleasantly surprised by the Novotel Taipei Taoyuan Intl. Airport. It is one of the nicest airport hotels I've ever stayed in. The room was comfortable and the gym/pool area was outstanding. Make sure to ask about the shuttle from the terminal. When I emailed the hotel, they told me to take a cab, but I later found out there was shuttle. Annoying but not a big deal.

Novotel Taipei Taoyuan Hotel is very nice hotel with very good service. Shuttle bus from airport to hotel or the other way around is very convenient. I was arriving early in the morning at 6:05 am flight and just in time to catch the first shuttle from Terminal 2 (shuttle start at 06:20 from T2) and I get to hotel around 06:35 and I was very tired after long haul flight from USA and expect to be able to rest in hotel. Once I get to hotel, not so long, I get my room key already by around 06:50 and I can rest. While waiting for my room key I was asked to rest on their Executive Lounge, although it was temporary lounge as the lounge was under construction, it was very convenient. All this treatment, I feel how my Accor Platinum member is so valuable and being honoured by Novotel Taipei Taoyuan Hotel. Thank you very much for the hospitality during my stay and I really appreciate it. By the way, in the hotel, there is very good Chinese Restaurant that I had my dinner. Very good food. Highly recommended hotel in Taoyuan.

Great hotel,very clean and modern. Very friendly staff. Nice lounge. Rooms facing the airport have nice view of the planes taking off.Hotel is right next to metro station. But it takes just over 30 min to get to the city. The free transfer to and from hotel to the airport nice thing to have. Will for sure stay here again

It is a basic hotel with a few amenities. The lighting fixtures were very spent and not working correctly which was annoying all the wires would not hold it in place. The bathroom was WEIRD there is no way to lock the bathroom when you are in it so if there are small children staying with you - bather beware. The shower also has a glass wall which was glazed but opened to ---- the bedroom so kind of I wonder about the privacy of this place . My sister was adamant that you could see stuff it just felt that in terms of privacy this just was not that good of an arrangement Not everybody is from Sweden and Norway you know.... Staff is courteous, we got good room service. The food from the restaurant was very expensive so we got 2 orders of soup and they were both delicious even though still expensive. I would probably be back but--- it is not like I would be so extremely looking forward to it....

Good location if you travel from Taipei International Airport. 10 mins to TPA terminal via shuttle bus, 50 mins to Taipei city center. Nice clean rooms. Very good breakfast. Friendly profesional staff.

It was not the first time I stayed in this hotel. When I finished my check-in, the duty manager, Mr Liang came to meet me. I was surprised about that. We chatted for a short period of time and I mentioned that the following day would be my birthday according to the Lunar calendar. After I unloaded my stuff in my room, I went to the executive lounge to get some snacks. While I was eating, the staff gave me a moon cake for celebrating Mid-Autumn Festival. A few minutes later, the staff brought a birthday cake to me! What a big surprise! The next morning, I had my breakfast as usual at the lounge. The staff brought me chocolate mousse cake to me to celebrate my birthday! I couldn't believe it. Also, all the staff members at the executive lounge were so friendly and helpful. Thank you Mr Liang and the staff at the executive lounge. I was over the moon during my stay. I will definitely stay in this hotel when I visit Taipei next time.

Locatiom, staff and lounge all good. Bed comfort a bit too hard, light in bathroom way too dark. Shuttle bus from and to Airport good. View from the lounge on the airfield is fantastic. Restaurant (BUFFET) was ok.

A clean, comfortable room. Good wifi. Great breakfast buffet. All at a fir price. Convenient shuttle to the airport. Great pillows, great shower. Mattress was comfortable with nice linens. Well equipped workout room had the equipment I like to use.

Due to early flight next day, I choose Taoyuan Airport Hotel. Although I have no special requirement, I get surprise about their services. The restaurant food quality and services are the best, they are appreciated to introduce the food receipts as well because I order the special dish. The front desk service is excellent as well, welcome smile, understand what I need, morning call, Taxi Transfer, everything well preparation, nothing miss. Thanks Novotel

A great but sadly short stay. Booked it only due to the location but would stay there again and almost certainly will next trip up in 3 months. Not too sure about all the emails coming in afterwards though. I hope the hotel is not tarnished by needy corporate excessiveness.