Novotel Chennai OMR 5 stars

Customer review rating (ALL Rating) 4.2/5 1,034 reviews

Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Pets are allowed

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Have a great dining experience in our all day restaurant with buffet and A la carte options. Our live cooking stations offering a wide variety of appetizing dishes both regional and international will surely mesmerize you.

Your meetings and events

Host an experience , not an event! We have 1400 sq.ft of meeting & wedding space that includes landscaped garden , poolside lawns , pillarless ballroom , mini halls , banquet halls with state of the art facilities that meet all your needs under one roof.

Room descriptions and layouts

10 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay. Premier room offers additional features & facilities such as Enhanced bathroom amenities, Airport pick up, Unlimited High Speed Internet & 20% Discount on hotel services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,034 reviews

TripAdvisor Rating  5.0/5  622 reviews

Good stay

Customer review rating 3.5/5

Sanjeev N. Business - Confirmed reviews ALL

Professionally run

Dear Sanjeev N., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, your feedback has been duly noted by us regarding the transportation, and rest assured it will be taken up with the concerned department and addressed suitably. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rayan Aranha General Manager

Good

Customer review rating 3.5/5

Pavan Families - Confirmed reviews ALL

Ok

Dear K P., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rayan Aranha General Manager

TERRIBLE EXPERIENCE

TripAdvisor rating 1.0/5

darpanc2015 Business - TripAdvisor review

Worst experience at Novotel Chennai OMR. My check In date was 18.01.2023. Still staying in their room no. 1101. Came for a business trip. There was a big mouse in my room in the early hours on 20.01.2023. It has even damaged my clothes as well as few consumable items. Couldn't sleep at night because of noise by mouse and even got late because of this incidence. Photograph attached herewith for your ready reference. Even tried calling the front office to speak with the General Manager, still waiting for a call back. Darpan Chaudhary Mob. 9654444041

Very nice!

TripAdvisor rating 5.0/5

Paradise327987 Couples - TripAdvisor review

We stayed in this nice hotel for 2 nights our way to a more southern area in India. The hotel was clean and neat and the breakfast buffet had a good selection for any appetite. The bed was very comfortable and we slept well. The only thing I would recommend is a hand towel along with the bath towels. Otherwise, it was excellent :)

The staff to be trained with customer service

Customer review rating 0.5/5

Senthil Families - Confirmed reviews ALL

Everything bad experience , poor checkin process ,room smelt like a smoke. Unfriendly environment.

Dear Meenakshi N., Thank you for taking the time to tell us about your experience at the Novotel Chennai OMR. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Rayan Aranha General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 230 reviews 8.8/10 Location
  • 827 reviews 7.8/10 Room
  • 2,157 reviews 8.5/10 Service
  • 16 reviews 7.7/10 WiFi
  • 1,228 reviews 8.6/10 Food
  • 489 reviews 9.7/10 Vibe
  • 421 reviews 7.6/10 Cleanliness
  • 295 reviews 8.4/10 Breakfast

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