Pullman Dongguan Forum Hotel

Customer review rating 4.3/5 3,866 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Dongguan Forum
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+ 23 Services

Hotel extras

  • High-speed WIFI in all hotel areas and a grand parking space are complimentary.

  • Outdoor swimming pool surrounded by beautiful Qifeng Mountain

  • Adjacent to Qi Feng Park, a place to relax in the greenery and nature.

  • 5-minute walk from the subway station with easy access to commercial district.

  • Splendid garden to host romantic outdoor wedding.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • PorterPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Golf
Catering
  • BreakfastPaying
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dongguan Forum

32 Dongcheng Zhong Road
Dongcheng District, Guangdong
P.R China
523129
dongguan
china

Tel: +8676923368888

Fax: (+86)76923368118

Check-in from 14h00

Check out up to 12h00

  • 32 Dongcheng Zhong Lu :  K4,27,K1,LG1 SaiGe Elect Mark

  • By plane

    SHENZHEN At 56km / 34.8 miles

  • By train

    CHANGPING RAILWAY At 30km / 18.64 miles

  • By train

    DONGGUAN CHANGPING STATION At 20km / 12.43 miles

  • By train

    DONGGUAN SHILONG At 20km / 12.43 miles

  • By train

    SHILONG RAILWAY At 20km / 12.43 miles

GPS :23.022345, 113.770471

Companies

  • ADIDAS 10.0 km / 6.21 mi
  • AKESU NOBEL 10.0 km / 6.21 mi
  • CHINA MOBILE LTDA 1.0 km / 0.62 mi
  • COACH INTL LTDA 2.0 km / 1.24 mi
  • LUXOTTICA GROUP 10.0 km / 6.21 mi
  • MICHILIN 80.0 km / 49.71 mi
  • NIKE 8.0 km / 4.97 mi
  • NOKIA 7.0 km / 4.35 mi
  • ROHM AND HAAS 8.0 km / 4.97 mi
  • SAMSUNG 8.0 km / 4.97 mi
  • TDK 6.0 km / 3.73 mi
Companies

Your meetings and events

Planning a board meeting or product launch? No problem ... this hotel has 15 meeting spaces that can be configured for any type of function of any size.For awards galas and other large-scale events, the Pullman Dongguan Forum is internationally renowned for its conference and banquet facilities.All our meeting rooms are equipped with retractable LCD screens, projectors and high-speed Internet access, and free Wi-Fi is available throughout the hotel.

Room descriptions and layouts

15 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Videoconferencing

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

Superior 1 Queen-size bed

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Beds

  • Max. number of persons: 2
  • Area: From 44 / 474 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 1 Queen Bed Mountain View

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Views: Garden View, Mountain view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 2 Single Beds Mountain View

  • Max. number of persons: 2
  • Views: Garden View, Mountain view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 52 / 560 sq ft
Rooms

Our restaurants and bars

IMPERIAL PRIVATE DINNING

Type of cuisine: Gourmet

Located on the 1st floor of Museum, private and exclusive dining rooms serving Chaozhou cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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GIOVANNI'S ITALIAN RESTAURANT

Type of cuisine: null

Located at the backyard of the hotel, Giovanni's Italian Restaurant offers an extensive variety of traditional dishes and specialties. Our warm and inviting restaurant is perfect for any occasions.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORUM CHINESE RESTAURANT (2F)

Type of cuisine: Chinese

Serving traditional Cantonese cuisine with 25 luxury private rooms.

Lunch

08:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L ESCALE WESTERN RESTAURANT

Type of cuisine: International

All-day dinning featuring Asian and Western cuisine plus indoor and outdoor seating.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORUM CHINESE RESTAURANT (1F)

Type of cuisine: Regional

All-day dinning restaurant offering regional and Asian specialties.

Lunch

08:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAKURA JAPANESE RESTAURANT

Type of cuisine: Japanese

Sakura Japanese Restaurant provides traditional Japanese dishes, with many seats at hall equipped with Teppanyaki and 2 VIP rooms.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CARMEN'S BAR

Non contractual photo

Located on the lower level of the Front Building, a typical English pub offering specialty cocktails, finger food and all kinds of games.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MELODY LOUNGE

Non contractual photo

Located on the 1st floor of the hotel, it provides a relaxing environment with live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Dongguan Forum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,866 reviews

tripadvisor

TripAdvisor Rating 4.5/5

570 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Stay

Customer review rating 4.3/5

Umesh M. Solo - 07/12/2020 Confirmed reviews ALL

After a long lock-down, good to be back, Harrison at Check in was super nice and super efficient, Thank you for all the pleasant memories, looking forward to a return stay hopefully soon.

very nice stay

Customer review rating 4.3/5

James Business - 07/12/2020 Confirmed reviews ALL

Was nice to see friendly/familiar faces after not being able to travel for about a year.

Ability to accept change

Customer review rating 4.3/5

Michael Business - 24/11/2020 Confirmed reviews ALL

I booked the room via trip.com. I mistakenly put in the wrong night. After I realized it I tried to make a change. Trip.com informed me that the hotel accepted the change. Even though the booking was nonrefundable. I appreciate the hotel accepting the change so I didn’t lose 100 dollar.

Well located, nice scenery, good restaurants, and professsionl staff

Customer review rating 4.3/5

Elliot M. C. 陈. Solo - 12/11/2020 Confirmed reviews ALL

I reserved an executive room at the Pullman Forum Dongguan, while I was checking in I noticed there were not many guests and requested an upgrade from Leo who was working at the front desk. He asked me to wait a few minutes while he checked the occupations at the hotel and a few minutes later he said no problem, he can upgrade me to a better room. I then went to the Chinese restaurant for a dim sum lunch which was okay, not the best be was good. We then had dinner at the Japanese restaurant at the hotel because it was close by but found out that the prices at the Japanese restaurant's prices were a bit on the high side for similar restaurants not in the hotel compound. Anyway, we had a nice meal there. The next morning I had a light breakfast at the downstairs buffet restaurant but found that the items like bacon and eggs were already cooked and dry. Eggs should be cooked to order and the Juice bar could have had more juice in the containers which would make it look more generous. I had some congee but it did not have all the condiments, like pork strips, Pei Dan, pickled preserved radish, etc. Overall, I was not hungry that early in the morning and did not expect breakfast to overwhelm me. I just want to point out that Leo was very professional while he was on duty, he was not only working at the front desk but also at the front door to help guest go where they needed to go. He would call taxis upon your request and recommend where to go if you are only visiting Dongguan. Hope the next time I come to Dongguan Pullman, Leo will still be there and the hotel is near the bar street and the park next door. I enjoyed my stay at the Pullman just like I did in HK and Hangzhou. I did not reserve my rooms with the Accor hotels in Hangzhou but I now know to reserve with the hotel directly if they can put in free cancellation options because things always change with the flights and a guest's schedule. Totally will stay with Pullman wherever I go from now on if they have an Accor hotel in that city.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We attached importance to your feedback about food and welcome drink. Your feedback is very clear, it is easier for us to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nola Lu Guest Experience Manager

Great service (Professional) and very clean hotel to stay in.

TripAdvisor rating 4.5/5

Michael_hk1 08/11/2020 TripAdvisor review

I had a very good experience with Pullman Forum Hotel in Dongguan. Leo at the front desk was very professional and helpful. I asked for an upgrade and since the hotel was not really full and Leo gave me the upgrade since I am a member of the Accor Hotels Group and I really appreciated that, it made my stay very enjoyable. I also ate in most of the restaurants at the hotel, Japanese, Chinese and the buffet breakfast every morning was pretty good. I would stay at this hotel again definitely when I am in Dongguan again and hope Leo will still be there.

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that your feedback would be a great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

nice friends

Customer review rating 4.3/5

Dr. E. W. Families - 25/10/2020 Confirmed reviews ALL

i would say if you come regularly your staff recognizes you. only in the sauna and swimming place the staff has a problem to speak English

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nola Lu

Good stay

Customer review rating 4.3/5

Shark Business - 02/09/2020 Confirmed reviews ALL

the breakfast is not very good,

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nola Lu

Good stay

Customer review rating 4.3/5

F. Y. Business - 24/08/2020 Confirmed reviews ALL

Quite well

Dear Mr. F., Warm Greeting! We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nola Lu Guest Experience Manager

Clean and happy

Customer review rating 4.3/5

Elias W. Solo - 18/08/2020 Confirmed reviews ALL

I like the room that’s people not had smoke before inside

Dear Elias w., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

memorable experience

Customer review rating 4.3/5

Zenit S. Business - 07/08/2020 Confirmed reviews ALL

The Hotel is well located in heart of the city and had good comfortable stay with good hygiene and peaceful place for good relaxation after work.The management and staff are very helpful and courteous towards clients. it was a good memorable stay and looking forward to stay again.

Dear Mr. Zenit Chetankumar S., Warm greeting from Pullman Dongguan Forum. We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nola Lu Guest Experience Manager
Customer review rating 4.3/5

Rubén U. Business - 28/07/2020 Confirmed reviews ALL

Hidden gem in Dongguan

Dear Mr. U. Clavero, We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay and also well located

Customer review rating 4.3/5

Josephine C. L. Solo - 28/07/2020 Confirmed reviews ALL

very nice outdoor swimming pool and gym.

Dear Ms. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean place

Customer review rating 4.3/5

Elias Solo - 08/07/2020 Confirmed reviews ALL

In the room 505 not soo much Water bottles - only 2 small bottles! I think the hotel should offer more water. Breakfast I had miss cheese

Dear Mr.W., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Our management team discussed about water, I am glad to tell you that we decide to upgrade the water capacity from 330 ml/bottle to 560 ml/bottle. Additionally if you think 2 bottles of water is not enough, please call service center, we can offer more one to you. We make sure cheese must be enough offered to guests in future. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you could give us the opportunity to better serve you in the near future. Have a nice day! Sincerely, Pullman Dongguan Forum Hotel Manager

Good as always

Customer review rating 4.3/5

Janero Business - 22/01/2020 Confirmed reviews ALL

Stayed for a night and missed the breakfast...

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

Friendly staff and pleasant surroundings

Customer review rating 4.3/5

Rayl Business - 20/01/2020 Confirmed reviews ALL

No issues here at all - the staff were all fabulous and the breakfast catered well for all tastes - would definatley stay here again

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

VERY NICE EXPERIENCE OF STAYING AT PULLMAN

Customer review rating 4.3/5

Ajay C. Business - 20/01/2020 Confirmed reviews ALL

The hotel ambiance, the location, the food quality, the staff behavior......everything was good.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

Nice Hotel, Starting to get outdated, more english speaking workers needed

TripAdvisor rating 4.5/5

B8938AHhugom Business - 20/01/2020 TripAdvisor review

Overall no real complaints, trusted hotel, helpful when needed. I've been to this hotel 3 times and now i'm starting to feel like this place needs to be remodeled and made to look more modern. Service is nice but i sometimes have a hard time communicating as there can be a lack of english speaking workers and also my lack of mandarin. Main Bar area is large which is great for big groups, you feel really comfortable and i've always had someone approach me within 2 minutes. Overall nice hotel, breakfast is great! and the foot message is awesome, I believe I only paid $15 USD for 1 hour in a private room, it was great!

Dear Massimo Zilio, Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry about the English communication, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to enhance staff‘s English skills and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Quiet, Rest & Relax

Customer review rating 4.3/5

Andrew Business - 19/01/2020 Confirmed reviews ALL

Good location for a retreat...

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again in near future. Sincerely, Vivi He Guest Experience Manager

Outstanding

Customer review rating 4.3/5

William M. Business - 14/01/2020 Confirmed reviews ALL

The staff did a great job and I look forward to my next trip to China.

Dear William Dennis M., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Dongguan Pullman stay

TripAdvisor rating 4.5/5

whatifandif Business - 14/01/2020 TripAdvisor review

I always enjoy the surroundings of Dongguan Pullman with easy access to restaurants and bars. The only issue is that they do have thin walls so having a quite neighbor around is important. Staffs at reception are always welcoming.

Dear Guest, Thank you for taking time to tell us your experience at Pullman Dongguan Forum. It is appreciated to hear your satisfaction with the surroundings and the service. I will share your positive feedback with our team and I convince that each one of them will be inspired. At Pullman, we strive to provide superior service to every guest. Therefore, your comment is very important to us. Thank you again and look forward to your next visit. Sincerely, Hotel Manager

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