Adelaide Rockford Hotel 4 stars

Customer review rating 4.3/5 2,312 reviews

ALLSAFE approved hotel

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Adelaide Rockford
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+ 17 Services

Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

  • Happy Hour every evening

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Massage Paying
  • Tennis Paying
  • Bicycles rental (nearby) Paying
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Adelaide Rockford

164
Hindley St
5000 adelaide
australia

Tel: +61882118255

Fax: (+61)8/82311179

Check-in from 14h00

Check out up to 10h00

  • By plane

    ADELAIDE INTL APT At 7km / 4 miles

  • By train

    ADELAIDE At 0.8km / 0.5 miles

GPS :-34.923305, 138.593414

Companies

  • BHP BILITON 0.5 km / 0.31 mi
  • COCA COLA 1.5 km / 0.93 mi
  • EDS 0.2 km / 0.12 mi
  • LION NATHAN 1.7 km / 1.06 mi
  • SANTOS 0.7 km / 0.43 mi
  • TELSTRA 0.7 km / 0.43 mi
  • WEST MINING CORP 2.0 km / 1.24 mi

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • TV with VCR

  • Meeting room

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

LOUNGE BAR

A modern lounge during the day, the setting lends itself to informal meetings over a hot cup of coffee or cool refreshing drink. At night the area transforms into a spacious lounge bar where you can relax and unwind.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Adelaide Rockford

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,312 reviews

TripAdvisor Rating 4.0/5

1,128 reviews

Customer review rating 4.5/5

Gregg Couples - 07/09/2021 Confirmed reviews ALL

Excellent I will never stay at a different location All ways willing too help in any way possible Excellent staff Rooms all ways spot on Just love it

Dear Gregg, We very much appreciate your comments regarding your stay at the Adelaide Rockford. We love you staying with us too! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did note a low score for wifi. Are you able to elaborate on what might not have worked for you so I can investigate and ensure we have a system in place that works for you? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery General Manager

Pleasant and comfortable accommodation

Customer review rating 3.5/5

Nigel Couples - 05/09/2021 Confirmed reviews ALL

We stayed in the King deluxe suite room 223 which was spacious and nicely furnished. Comfortable bedding with all amenities required. We had dinner at the restaurant in hotel and was very pleased with the meals and service. I'd suggest to have a TV channel list in the room as foxtel channels aren't listen on TV. On-site parking was a let down as we had to park in carpark across the road and walk in rain to hotel with baggage.

Dear Nigel, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback especially with the room and service for the restaurant. I take on board your comments regarding the TV channel guide especially with Foxtel. We are about to trial a new hotel system that will include all that information and so much more choice. Hopefully we can bring that to fruition soon. Noted also the issue of parking. Unfortunately it is limited however I do encourage that hopefully the next time you wish to book with us that you reserve a space at that time so we can ensure a better access within the hotel. Thank you again for sharing your experience. I do hope you would like to book with us again so we can show you improvements upon the stay you have just had. Sincerely, Peter Emery General Manager

Great stay

Customer review rating 4.5/5

Darren S. Couples - 04/09/2021 Confirmed reviews ALL

Great stay

Dear Darren, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Well located

Customer review rating 5.0/5

Lisa M. Couples - 03/09/2021 Confirmed reviews ALL

Friendly. Easy access beautiful venue

Dear Lisa, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Was fine but we were first allocated a room which already had guests in it!

Customer review rating 3.0/5

Diana K. Couples - 03/09/2021 Confirmed reviews ALL

Couldn't access our room as it was already being used by other guests. We're then taken to another room after tinhimg reception.

Dear Diana K., Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Peter Emery, General Manager

Lovely room

Customer review rating 4.5/5

Lea M. C. Couples - 03/09/2021 Confirmed reviews ALL

Very pleasant

Dear Scott, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Nice, clean and modern, always great service.

Customer review rating 4.5/5

Nat A. Families - 30/08/2021 Confirmed reviews ALL

Great location to the city with modern rooms and great service.

Dear Nathaniel, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General manager

Disappointed

Customer review rating 2.0/5

Carrissa Couples - 28/08/2021 Confirmed reviews ALL

I booked through the great state vouchers and it had said that parking was included which it wasn't it also said that we were in a king suite but when we had checked in we were put in a queen room with no space we had to go back to the desk and show the email finally got the right room but was charged an extra 99$ overall will not be back again. We were there to celebrate our 18 year anniversary and were left very disappointed

Dear Carrissa, Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Emery, General manager

Good stay

Customer review rating 5.0/5

Anonymous Solo - 27/08/2021 Confirmed reviews ALL

Great

Dear Larisa, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager
Customer review rating 4.5/5

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

Had a great stay ... rooms fresh, stylish and a awesome shower. Minor fault in sliding bathroom door which jams fingers easily. Great staff. (wheel chair ramp after hours needs to be ensured accessible as this entrance was locked and resulted in minor inconvenience.

Dear Justine, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Lovely stay friendly staff

Customer review rating 4.0/5

Steve M. Couples - 26/08/2021 Confirmed reviews ALL

Overnight stay state government short stay vouchers . Thankyou to the state government and the hotel for the promotion. We really enjoyed the stay. It is a shame to see things so quiet in relation to Covid restrictions as we loved our stay and would be happy to stay again

Dear Steve, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Fantastic

Customer review rating 4.5/5

Diane O. Couples - 22/08/2021 Confirmed reviews ALL

Great location the best hotel we've stayed in. Great room size, comfy bed lovely bathroom and in a great location. Couldn't ask for more.

Dear Diane, We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery, General Manager

Well located

Customer review rating 4.5/5

Ian A. Couples - 21/08/2021 Confirmed reviews ALL

Very good

Dear Mr and Mrs A., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Peter Emery General Manager

A trip with famiy and friends

TripAdvisor rating 4.0/5

35amali 07/04/2021 TripAdvisor review

The rooms in this hotel is very spacious and clean. We enjoyed our stay. The only problem in staying in this hotel is that there is no parking unless you book the limited parking available in the hotel which is in my opinion costly.

NICE HOTEL

TripAdvisor rating 4.0/5

Jennifer R 17/03/2021 TripAdvisor review

A lovely hotel which was very central to the CBD. Spacious rooms and reasonably quite considering the location in the "party" district. Check in was efficient and we were allowed into our room early and breakfast had a good variety. Staff were very helpful

Nice but lacking

TripAdvisor rating 3.0/5

orien2006 07/03/2021 TripAdvisor review

Although this hotel stay was pleasant and quiet, it was lacking in a number of areas 1. Recognition of status as a Diamond member was almost non existent. I was given an upgraded room but it was not really what I would consider an upgrade given the room location 2. Breakfast was just poor. You could order a plate of hot food e.g bacon, scrambled eggs (not choice of type), a sausage and a hash brown with a slice of toast. There was no other choice for hot food and if you wanted a Barista coffee you paid extra along with other items. Not really up to normal Novotel standards

Refreshed accommodation and great service

TripAdvisor rating 5.0/5

bjn888 Business - 22/02/2021 TripAdvisor review

I have stayed at the Rockford many times over the years. I recently had to stay for some self quarantine for travel for business. Their renovation has been completed so the ambiance and facilities have been improved. Their great service and attitude remains the reason that I keep coming back.

Nice Hotel, great service

TripAdvisor rating 4.0/5

Sean D Business - 06/02/2021 TripAdvisor review

The hotel has been recently refurbished and is adequate for the needs of a business traveller. It it is relatively small hotel but very clean and friendly staff. Located next to the university and near a lot of restaurants and cafes.

Good Location but poor service.

TripAdvisor rating 3.0/5

richardsU7600EO Business - 25/01/2021 TripAdvisor review

Location was great. However parking was limited. I was told I needed to book but there was no option to book on Accor.com. Limited restaurant options and no room service which staying for 8 nights was frustrating. The room keys are hyper sensitive and if placed near your phone lose they memory and need to be reprogrammed. The breakfast offer was pretty average and the coffee was undrinkable. It was disappointing that the hotel didn't recognise my Accor loyalty when others who were non Accor members got room upgrades and I didn't? It felt like the hotel wasn't an Accor hotel and has a confused identity

Spacious rooms

TripAdvisor rating 4.0/5

kwan3452 31/12/2020 TripAdvisor review

First hotel stay since Covid. As expected, hand sanitizers at lobby and lift doors. Lifts limited to a maximum of 2 and as there was only one lift, may be a long wait if the hotel is full. Room was spacious. However I found the shower facilities limited as only a fixed shower head was installed. Prefer shower heads that can be held and directed when needed. A fixed shower is very restrictive. Great service from staff in restaurant. Due to Covid, instead of self serve, staff took your order and brought it to you. Very helpful in meeting our requests for fried eggs instead of the scrambled eggs on order. Limited number of parking spaces. Suggest pre-booking a spot if you are driving.

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