WIFI/Internet Access- Just a short walk from Lake Lugano and Monte San Salvatore
- Hot deals for families
- Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.
- Fully-equipped meeting rooms
- Complimentary high-speed internet (WiFi)
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
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Parking
- Private indoor parking (Paying)
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Pets allowed
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Portuguese
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
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Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Hotel location
Viale San Salvatore 11
6900
paradiso
switzerland
- Migros - Geretta : 2 + 1, Migros - Geretta
- LUGANO AGNO At 6km / 3.73 miles
- MILANO MALPENSA At 76km / 47.22 miles
- GIRO AL LAGO At 0.2km / 0.12 miles
- LUGANO At 2km / 1.24 miles
GPS : 45.991389, 8.945278
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| PARIS | 54 m2 | 2 m | 40 | 26 | 20 | 30 | 30 |
| MILANO | 56 m2 | 2 m | 40 | 20 | 16 | 24 | 30 |
| LUGANO | 66 m2 | 2 m | 40 | 26 | 20 | 30 | 30 |
| PARIS+MILANO+LUGANO | 176 m2 | 2 m | 120 | 80 | 60 | 80 | 80 |
Our rooms
Superior Room (non-smoking) with double bed and sofa bed
Spacious room with double bed, shower or bathtub, air conditioning, work area, TV, broadband and WIFI Internet access, hair dryer, safe, and tea and coffee making facilities.
Executive Room (non-smoking) with double bed and sofa bed
Spacious room with double bed and VIP treatment. Minibar, Nespresso machine, WIFI, slippers and bathrobe included. Connecting rooms and check-out until 4pm are available on request.
Suite with 1 king-size bed and sofa bed
The Suites, with a 79 x 83 in (200 x 210 cm) king-size bed, bathtub and shower, comprise a large room with lounge, armchairs and desk. They feature a TV, minibar, coffee machine, WIFI, air conditioning and safe.
- 96 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- Extra bed in room for child
- Baby bed
Our restaurants and bars
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The GOURMETBAR by Novotel is an informal setting where you can eat simple, tasty, healthy and balanced cooking and enjoy a drink in a friendly atmosphere. BOCO allows you to eat food prepared by three-star chefs at a moderate price.
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Whether you want a quick coffee and croissant, a pre-lunch or dinner aperitif, appetizers or just a refreshing cocktail, the Gourmetbar by Novotel is open daily from 6:30am to midnight.
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During the summer months, our open-air "Poolbar" offers regional snacks and wines, ice creams and refreshing drinks.
Certificate of excellence 2019
Dear Mr. S., thank you for taking the time to tell us about your experience at the Novotel Lugano Paradiso, Unfortunately I was out of Lugano a couple of days, reason why and couldn’t answer you earlier. I the mean time we analyses with our Head of departments the issues during your stay and like to present you our most sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of SFR 182.10 which will be issued to your account as soon as possible nevertheless we need your Iban and account number. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Christian Schreiner General Manager
Dear Mr. A., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Schreiner Direttore
Dear Mr. D., Thank you so much for the nice review of our hotel that I will share with our Breakfast in charged. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Schreiner Direttore
Gentile Signora B., thank you for the nice review of our hotel. We are glad that you fully enjoyed your stay with us and we hope to welcome you again very soon. Kind regards Christian Schreiner General Manager
Dear Mr. I., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Christian Schreiner General Manager
Dear Family XI L., We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Schreiner General Manager
Dear Mr. G., first of all we are glad to read that you enjoyed the welcome in our hotel, the aperitif for your Meeting and our rooms. For sure you will have the choice to get a larger room for future meetings in order to feel more comfortable as so as your audience, please apologies the inconvenience. We hope to get a second chance in welcoming you also for your next meeting in Lugano. ou can contact us thatfor any time, we will find with our seminar responsible Ms. Giulia Lima an à-la-carte offer for you. Thank you for your booking at Novotel Paradiso and we hope to have the great pleasure in welcoming you back soon. Kind regards Christian Schreiner General Manager
Dear Mr. H., Thank you for the nice review of our hotel it is a pleasur for us to count you as one of our special guests. I am realy glad that you enjoyed the stay in our hotel. I hope to welcome you soon again, you can contact me directly for any kind of reservation. Thank you again for your booking at Novotel Lugano Paradiso A presto! Christian Schreiner General Manager
Dear Mr. S., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. A presto & Have a nice Day! Christian Schreiner General Manager
Gentile Ospite, Grazie per la recensione del nostro hotel. Siamo molto lieti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Christian Schreiner Direttore
Dear Andra C., Grand Merci, for booking our Hotel and the time you take to share with us impressions about your stay. Please apologies the fact that the soap was not replaced as normaly it should, reason for us to train this issue in order to strive for best. Thank you again and we hope to welcome you back soon at Paradiso and to Novotel. Sunny regards & A presto! Christian S.
Gentile Signore K., thank you for taking the time to tell us about your experience at the Novotel Lugano Paradiso. As the Hotel is located in the City center of Paradiso, it is not tolerated by the Police to Park a car in front of our Hotels as it is a Pedestrian zone, with exception of the two paying places that you find roadside. The Novotel car parking give you the possibility to enter first in the parking catch a caddy for the luggage’s and then come easily by elevator to the reception in order to procide to your check-in. Please apologies that the day of your check out, the Saturday 28-09-18 seems that the right elevator going to the Parking have had an incident, nevertheless from our technical department we have no notice of troubles of this elevator during your stay, so that we suppose that the elevator was busy with other guest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Christian Schreiner General Manager
Dear Mrs. J., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager
Dear Mr. B. Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager
Dear Mrs. L., Thank you for the great review of our hotel We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager
Dear Mr a., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LAVINIA BETTAREL Reception
Dear Mr Abhi, thank you very much for taking time to post your thoughts. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We are also sorry that your experience during breakfast did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that it could have been surely a misunderstanding with our employees, since we strictly believe that every guest counts and we make no difference among cultures. We appreciate you sharing your concerns, and it is our hope to serve you in the near future. Sincerely, Alberto Pisacani Front Office Shiftleader
Dear Golden g., we very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always a pleasure to receive positive feedback. To us, it is very important that a wheelchair guest receives the same kind of treatment of all the other guests. That is why all our rooms are equipped with the same furniture and materials. Thank you again for sharing your experience, and we hope your next visit in Novotel Lugano will be as pleasant as the previous one. Sincerely, Alberto Pisacani Front Office Shiftleader
Dear Mr. A., thank you for the nice review of our hotel!. We are glad that you enjoyed your stay and hope to welcome you again very soon. Best regards Christian Schreiner General manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate