Customer review rating (ALL Rating) 4.6/5 1,145 reviews
Aparthotel Adagio Aix en Provence Centre
3-5 rue des Chartreux
13100 AIX EN PROVENCE
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Access: 20 km / 12.43 mi 20 min drive
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Poor welcome. No Gold advantages. Many duties we didn’t ask for
Customer review rating 1.5/5
Desiree K. Couples - Confirmed reviews ALL
We call the day before of the arrival to confirm the arrival time and ask for the parking and access instructions. When we arrived there, we did as they said, we presented ourselves in the parking door and ring the bell for the reception to let us in with the car loaded, but reception team wouldn’t respect their own instructions. They would pick and hang up the intercom, in all our 3 calls. We had to leave the car unattended in the middle of the tiny street, and go to the reception and ask what was the issue.. they said they didn’t know we were new customers (of course , they would know if they would have answered the calls). After, they asked us to remove the garbage from the room and clean up, or they would charge us. Finally, ZERO advantages for VIP Gold customers (no welcome drink, not anything..). The fidelity program is the reason why we keep selecting accor. So no incentive to come back to accor in this hotel, and it is duly noted for our next trip in aix In summary, a very poor welcome, zero advantages as VIP gold, and many other duties that we didn’t ask for
A great place to stay
TripAdvisor rating 5.0/5
K7614QRsuzanneb Families - TripAdvisor review
A newly renovated property with studios and one bedroom units. Kitchens fullyequipped, large supermarket only a block away. Large outside patio, pets allowed, walking distance (approx .25 mi) from Centre Ville. Always felt safe in area. Staff was great.
Great reception staff
Customer review rating 5.0/5
Ian Business - Confirmed reviews ALL
I have been staying here for business for 5 years. The hotel is well located and the staff are helpful and friendly
Dear Mister H, We thank you for answering our survey regarding your stay at Adagio Aix Centre. It is always a pleasure to welcome you in our aparthotel and we thank you very much for your loyalty. All the team wish you a happy holiday season ! Hope to see you soon again... Sincerely, Marine Adjointe de direction ADAGIO Aix Centre
All of the above
Customer review rating 5.0/5
Austin H. Couples - Confirmed reviews ALL
All of the above. Good area to stay in Aix, the staff is great, and hotel is extremely clean—which is hard to do in an old moist town like Aix. Ask any employee or manager for help and they are kind and accommodating. We would have stayed longer if there were rooms available.
Dear Mister H, We thank you very much for sharing your experience regarding your stay in our aparthotel. I will sahre your comments with all the team and we hope to have the pleasure of welcome you again in Aix en Provence, Sincerely, Marine Adjointe de direction ADAGIO Aix Centre
It was a nice stay with good accessibility to restaurants n town centre. Staff are helpful n polite.
Customer review rating 3.5/5
Elaine Families - Confirmed reviews ALL
Staff are very helpful and made us feel welcome, especially Maltika. She helped us settle in well n gave advice on directions etc.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price