Mercure Angers Centre Gare Hotel 4 stars

Nice staff, good location, cleanliness and comfort in the room. Nothing to complain

We have reserved a linked room and it is good. Overall the building is a bit old and one plug is broken ..

The experience was overall positive. The staff was kind and available and the room was spacious as we expected. We just found out that there were some basic necessity items missing, which it's a shame since they wouldn't cost much to have them. For example : some jacket / hat hooks on the walls and some more support surfaces where to put your things would be enough.

Only complaint, room too warm. Air con not quite up to the job.

Staff is extremely professional and helpful. Good language skills. Some parts of the hotel may need some refurbishment. But, overall, excellent experience at Mercure Angers.

We had booked and had confirmation of two rooms, one double bedded and one with 2 singles. Both rooms turned out to be doubles and so we had to relocate to another floor which was in the process of being upgraded. Hairdryer did not work and 1 small bottle of water between the two of us was parsimonious in the extreme.

Satisfactory

Really appreciated the car park, good location. I think that the Accor membership that gives one drink should be 2 drinks if you are travelling with your partner, otherwise dont offer any.

Friendly staff, but hotel is under reconstruction, so restaurant was closed, rooms before reconstruction where we were accommodated seem on the edge of lifetime…. Anyway it was clean and for our purpose - just for one night sleeping - suitable.

Stayed here 1 night the 7th August. The hotel was not busy & was having some renovation work on the 1st floor (we wouldn't have know. if we hadn't been told). The reception staff were all first class, excellent, very helpful. They hotel is an ideal base for exploring Angers, the staff gave us a map & told us the best routes, places to visit & when the sites were open (and gave us some proper china cups for tea). The room was nice clean, what we expected. Our only comment was the duvet was a little to heavy / to warm. We should of asked for a lighter one. The breakfast area was really nice & the breakfast was beautifully presented & very nice Note: The underground hotel car park (at rear of hotel) does not have many spaces & has quite a steep ramp to access it( 15E to part for night). You may want to check with the hotel whereelse to part if the hotel is full

Stayed at this hotel recently for a couple of nights. While to room was great, very comfortable and clean, unfortunately it was excessively hot at night with no means of controlling the temperature, and therefore resulting in two relatively sleepless nights. We did try to resolve with staff, but were told that the air conditioning had been turned off, and the heating put on, because other guests had complained of being cold. This may be ok but you should be able to control the temperature in each bedroom. We were told this was not possible because of the system installed in the hotel. Not really good enough. You could not open windows either. We were located at the front of the hotel, and it was very noisy at night, with shouting, singing and generally rowdy behaviour taking place in the street outside. I know this is not the hotel's fault, but again it kept us awake at night. The location of the hotel is great for exploring Angers, and there are really good restaurants near at hand.

Not what should be expected from Mercure. Room stank of cigarette smoke. Unnecessarily large desk, presumably where the staff sit and smoke on their breaks, but neither a safe nor mini-fridge. Tatty bathroom of Ibis era.

Friendly and helpful staff. Nothing was too much trouble. Nice hotel, beds comfy, good location for shopping and seeing the old town. It has everything you would expect from a city hotel. Only let down with parking but only a short distance away. Would definitely use again.

Very nice hotel, extremely comfy beds and the service was great! I would recommend this hotel for anyone visiting this sweet town of Angers. The location is impeccable and the staff were very friendly. Lots to do in the area.

A good comfortable city centre hotel. Enjoyed our visit and the adjoining restaurant was very useful. Easy to access shops. Good breakfast. Up to the excellent Mercure standard. If you are visiting Angers a good place to book.