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ibis Styles Macon Centre Hotel 3 stars

Customer review rating 4.2/5 2,226 reviews

ibis Styles Macon Centre
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+ 16 Services

Hotel extras

  • You'll want a bite to eat! Breakfast and meal trays served in your room!

  • Family room with optional baby crib

  • 2 TESLA terminals available (reservation required)

  • In the heart of the city, you can get everywhere on foot

  • Close to the vineyards of the Mâconnais and Beaujolais areas

Hotel location

ibis Styles Macon Centre

91 rue Victor Hugo
71000 macon
france

Tel: +33385391711

Fax: (+33)3/85380275

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON ST EXUPERY At 90km / 55.93 miles

  • By train

    GARE TGV M LOCHE At 6km / 3 miles

GPS :46.303623, 4.82718

Hotel services

BAR Non contractual photo

A relaxing break or an enjoyable working experience throughout the day

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
Catering services
  • No Restaurant
  • One Bar
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 56 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 56 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • French
    • English
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-in
    • Express check-out
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • GAMBETTA Additional charge
    • On site
  • VICTOR HUGO Additional charge
    • Near the property
Well-being
  • PISCINE
    • Outside
Family
  • Equipements for children
    • Stroller available
    • Bottle Warmer

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Macon Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,226 reviews

TripAdvisor Rating 3.5/5

665 reviews

Disappointing

Customer review rating 2.0/5

Anthony C. Couples - 25/08/2021 Confirmed reviews ALL

Well located in the centre of Macon, but we like to sleep with the windows open. Not a chance with loud motor bikes and car stereos! Of course not the hotel's fault; so we closed the windows and fired up the a/c. After an hour we were woken again by what sounded like rainfall in the room! The a/c unit was pumping out water which was dripping 3m onto the carpet. Hotel was tired and despite the new bathroom, there were leaks causing the wallpaper to blister and look generally shabby. We met the director the next day - a charming gentleman, who said that the leaks were recent and he was waiting for an insurance quote. We usually stay at the Ibis Styles in Beaune - and hour away, and a world away in quality. Back there next time.

Good stay but not cocooning room

Customer review rating 2.0/5

Florian C. Business - 15/08/2021 Confirmed reviews ALL

Good located but I get the handicapped room and I’m not , I understand you have to respect the norme but for me it is not confortable

Nice location for transit, great pool

Customer review rating 4.0/5

Van D. S. Families - 27/07/2021 Confirmed reviews ALL

Nice location for transit Sofa bed for kids very poor quality mattress. great pool Wifi speed very poor Great breakfast Easy parking Friendly staff

Good stay apart from one incident which I thought I reported already.

Customer review rating 3.5/5

Jack S. Friends - 03/07/2021 Confirmed reviews ALL

This incident was when last Saturday the receptionist refused to let me watch the EURO football in the salon. This despite the fact that we had watched rugby the previous day and that there was no one else there. I think this person needs some additional training in dealing with customers . Her attitude and manner as well as the completely illogical position she adopted I believe require further work so that she can become more client oriented as are all the other receptionists I met on this trip.

Dishonest staff

TripAdvisor rating 1.0/5

Lars A 20/04/2021 TripAdvisor review

Hotel is actually OK but..service is all in the details. When we checked in, we were promised free drinks related to Gold card at Accor. When we later came back and asked if we could have two beers we got charged for these items. When we objected to the bill, the receptionist called the colleague claiming that she never offered free drinks. Management was not available and did not answer when the receptionist tried to get in contact. Later that day, we were charged full cost without any more info. This was just a cost of EUR 9 out of a total cost of EUR 121 - not much but we do not like the attitude. Hence, NEVER MORE THIS HOTEL! We were two guest hearing the same thing and hotel management obviously think we are lying and truth comes from the hotel staff. Obviously a misunderstanding but poorly managed.

Navré de lire que votre expérience n'ait pas été satisfaisante concernant la gestion de ce malentendu. Pour mémo ; La règle d’attribution de la boisson de bienvenue selon ACCOR est celle-ci : Il s’agit d’une boisson** pour un séjour et uniquement pour le porteur de la carte de fidélité*.Même si le membre effectue plusieurs réservations dont les nuitées se suivent cela reste un seul séjour, donc une seule boisson! **sans alcool (eau minérale ou soft) comme cela a été communiqué à tous les porteurs de carte courant mars *En France, seules les marques Sofitel, Fairmont et Raffles proposent une boisson pour tous les clients partageant la chambre du membre Cette règle est appliquée chez nous. D’où l’incohérence de vous accorder 2 boissons pour une seule chambre. C’est donc bien là le début du malentendu. Ce qui vous a été expliqué lors de votre départ. Ensuite la validation de votre facture a été faite sur mon accord. Ce que vous a expliqué la réceptionniste le matin. Soit votre demande était acceptée, soit la facture était validée en l’état. Nous comprenons votre étonnement ; mais si chaque hôtel respectait la consigne, ainsi aucune déconvenue ne serait à déplorer. Nous sommes très soucieux d'offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. Merci à vous d’avoir exprimé ce retour. Benoit DUPIN - Directeur

Concerns about safety measures ( sent a complaint already through the Accor system but have not received any response yet

Customer review rating 1.5/5

Anne Families - 19/02/2021 Confirmed reviews ALL

See my related detailed complaint sent on Feb14th

Dear ANNE V., Nous avons répondu en direct par mail le 5 mars. Un geste commercial à titre de dédommagement a été effectué. Sincerely, Benoit DUPIN Directeur

Well located charming property in Mâcon

Customer review rating 4.0/5

Asian T. Families - 29/12/2020 Confirmed reviews ALL

We received a very kind and helpful welcome at the Ibis Styles during this difficult period of Covid restrictions. We received clear information on what we could do for dinners and breakfast. Staff members were extremely welcoming and supportive. The hotel was clean and welcoming. Parking on premises (at a fee) is an added extra.

Dear ARIANE B., Nous avons pris plaisir à lire votre commentaire car nous sommes désireux de vous apporter satisfaction. Au plaisir de vous retrouver. Sincerely, Benoit DUPIN Directeur

Nice staff

Customer review rating 3.0/5

Sarah Families - 25/12/2020 Confirmed reviews ALL

Hotel is OK and staff is nice. But in our family room the sofa bed was everything but comfortable. Mattress is ridiculously thin and does not permit a restful night. Not for an adult at least. I slept with our young daughter in this sofa bed and clearly I didn't sleep. My husband had the other bed and was comfy. Also a bin in the bedroom would be appreciated. Overall was OK.

Dear SARAH D., Navré de lire que votre expérience n'a pas été satisfaisante pour vous. Le sofa n’est effectivement préconisé que pour les enfants. Aucune de nos chambres ne prévoit d’ailleurs un hébergement supérieur à 2 adultes = le lit double. Pour votre boisson d’accueil ; nous sommes présents 24h/24, nous aurions pu solutionner ce manquement sur place. Nous sommes à votre écoute et souhaitons avoir le plaisir de vous retrouver. Cordialement Sincerely, Benoit DUPIN Directeur

Good breakfast and comfortable bed

Customer review rating 3.5/5

Simon F. Couples - 01/09/2020 Confirmed reviews ALL

Pleasant

En espérant sincèrement vous accueillir de nouveau, nous vous prions d'agréer nos respectueuses salutations. Cordialement - Benoit DUPIN – DIRECTEUR

Great room, good pool

Customer review rating 4.0/5

Ronnie J. Families - 22/08/2020 Confirmed reviews ALL

Family room was excellent for 2 adults and 2 kids. Lovely pool and nice hotel

Dear RUSSELL J., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit DUPIN Directeur

Stop over

Customer review rating 3.0/5

Helen Families - 27/07/2020 Confirmed reviews ALL

I think it was over priced for what you get. The rooms are basic. There was a lot of chipped cups at breakfast.

Great location

Customer review rating 4.0/5

Claire Families - 17/02/2020 Confirmed reviews ALL

Nice hotel, great location very close to shops, restaurants etc. Very friendly reception staff. Great underground car park. Nice big room (family suite). Great shower. Kids sofa bed was extremely annoying very squeaky!! Breakfast average.

Dear HELEN W., We very much appreciate your comments regarding your stay at the ibis Styles Mâcon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. So we will check the sofa bed! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit DUPIN Directeur

Hotel Ibis Styles Macon

TripAdvisor rating 3.0/5

IuliiaM5 Family - 12/08/2019 TripAdvisor review

The hotel is a little bit old. The cleanliness may be improved. For the breakfast travellers could expect typical french breakfast: bread, croissants, yogurts, jams,f salad, one sort of cheese and two sorts of sausages, but no eggs and vegetables :( It is not comfortable for travelers like vegetarian and vegans.

Waiting to offer our best quality of service for your stay; consequently, your opinion is very precious. Hope to see you again ! Benoit DUPIN – Director

Perfect stay

TripAdvisor rating 4.0/5

marlenevliem Family - 02/08/2018 TripAdvisor review

Very nice and good hotel in the centre of Maçon. We stayed in a family room which was very spacious and clean. Also the pool was very nice after a long ride! The receptionist was really friendly and gives us tips for dinner in Maçon. And breakfast was also very good and plenty of choice!

very comfortable - perfect stopover en route to the Alps

TripAdvisor rating 4.0/5

StephBeesly Family - 12/04/2017 TripAdvisor review

we arrived in Macon at 5pm having left home in the UK at 430am. Check-in was smooth and simple and we were into our rooms within minutes. Right in the centre of town, with lots of restaurants to choose from nearby. A great night's sleep, good breakfast, quick efficient check out, and then onwards to the Alps feeling refreshed. Ideal stopover.

A short but lovely stay

TripAdvisor rating 4.0/5

MessysTravels Family - 07/07/2016 TripAdvisor review

This was our first time staying at an Ibis Styles and wasn't quite sure what to expect but it delivered on all fronts. Staff were very friendly, had everything ready for us for a quick check in and similarly made check out a fast procedure. I had emailed prior to arrival some questions including information regarding parking. It was answered promptly and a parking space was reserved for us without us asking them to which was very much appreciated. We stayed in a family room (2 adults and 2 small humans) and it was everything as expected with a few additional extra touches such as complimentary water and some lollies/candy. We only stayed the one night as we were passing through but we found the town of Mâcon to be very pleasant and pretty. We took advantage of the included breakfast at Ibis Styles and it was a little average. I'm not sure if they were having an off day but the variety was quite limited, items weren't being replenished (or at least fast enough) and some items we were told they had run out and would not be replenished. Despite these issues we managed to find sufficient options to feed ourselves!!

Excellent and convenient

TripAdvisor rating 5.0/5

cjhrish Friends getaway - 29/05/2015 TripAdvisor review

Near the bus and railway station this hotel is still quite close to the centre of the town. The rooms were larger than usual for Ibis and very clean and comfortable. A good buffet breakfast was available and the staff were all helpful and welcoming. Quiet at night and a good neighbourhood

Ibis Styles, Macon

TripAdvisor rating 4.0/5

Chris W Couples - 09/06/2014 TripAdvisor review

Close to station so follow the signs for that; easier to spot than the Ibis Styles (and less confusing when Ibis Sud is also signed!). Some parking available, more close by, and a very helpful and friendly set of staff. Lovely garden and pool, nice atmosphere and some good places to eat within an easy walk; great after a day sightseeing or visiting vineyards.

Very average hotel

TripAdvisor rating 3.0/5

Derek T Couples - 09/04/2014 TripAdvisor review

Small hotel no food at all after breakfast. Limited but good breakfast. Rooms are very hot but leave the window open and be woken by the trains. Staff not always fully trained. the young lady working the evening shift had trouble finding any wine. There was no house red and was initially offered the most expensive wine on the list. eventually managed to find something reasonable.

A different type of IBIS, but fine

TripAdvisor rating 5.0/5

Lordwanswell Couples - 18/09/2013 TripAdvisor review

We used this hotel as a stopover on our way from Paris to Provence. It is in old building, which is probably part of the Styles brand. Service was excellent, very friendly and helpful receptionist. The rooms were fine, our overlooked a busy road but was quiet. The location is great for the railway station, only 100 yards away, but a bit of a walk to the riverside (Saone), which is where the best restaurants are (the hotel doesn't have one). There is secure parking but it is limited. There is also a pool and small garden and we noted some toys in the hotel for children.

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