ibis Styles Metz Centre Station Hotel 3 stars

it was very good. I need you to check the refund policy. I had 2 nights booked , the 14 and 15 of Sept. at check in, I only needed to stay one night, so cancelled the night of the 15th. Andre, at Metz Gare said he cancelled that booking, and then rebooked a single night, the 14th sep for me. I am still waiting for a refund of 132.22 Euro which was booked through Booking.com..........Andre then charged me a separate billing for the night of 14th sep....please check this out and advise. I then stayed the night of the 15th Sept at Ibis , Charles De Gaulle airport before my flight back to Vancouver on the 16th Sept. Thanks, Lyle W. 6551 Magnolia Drive Richmond BC Canada V7E6M7 possibly the booking should be returned to Booking.com and I would then have a credit with them.

Great stay in Metz.

Building needs upgrading. Staircase beautiful and worth keeping. Staff at reception very helpful. Beds comfortable.

Very comfortable,staff are nice and very impressed.Good and will recommend to friends.

The hotel is comfortable, the staff is the best. Very clean, good A/C, Wi-Fi, location. What was not satisfactory was the breakfast - only one drinks machine that takes between 40- 45 seconds to deliver a cup causing a line; the first say the room was understaffed; the quality of the food could be better ( I can compare with other Ibis Styles hotels, Nimes, for example. ) During check-out, the receptionist didn´t have change - I was paying in cash. It bothered me because if you have a business, you have to be prepared for that. I had to leave the hotel full of coins because there were no bills.

I was only there for one night but would highly recommend. Nice old building in great location relative to train station and landmarks. Helpful staff. Good breakfast.

A great hotel located in a very practical location: walking distance to all attractions in the core city, but also seconds away from the public transit hub and the train station. There is a grocery store around the block as well as excellent restaurants in a quieter setting than other places in town. The hotel itself is also very nice and comfortable. Nice room size. very comfortable beds, as always with Ibis style.

This hotel has the best staff . Clean and wide room, the bed is perfect.

The location of the hotel was very convenient and love how some of the original structure was preserved. The rooms were well designed and comfortable. Breakfast was ok but we were hoping for higher quality options.

Good, location, quiet rooms, large bathroom, confortable beds. Breakfast room did not have enough , personnel, cups, spoons, but otherwise well stocked

This hotel is only about 4 minutes away from the station when pulling luggage, About 10 minutes to the town center without luggage. Perfect location with restaurants / cafes and hire car 2 minutes walk, with a small mini supermarket only a block away. The hotel was very clean and staff extremely helpful, I stayed in room 412 which was small but the bed was comfortable, pity no cnn or English channels on tv. Great stay, thanks.

Excellent.

V comfortable bed but could hear next door shower and doors banging as people went into their rooms. Small fridge and tea/coffee making facilities would be useful Perfect location to go into town 10 min walk to centre Good breakfast (but not if you want a cooked breakfast) Friendly staff Will be my 1st choice when I have to stay in Metz again

We stayed in Ibis styles hotels before, for example in Nimes, and we liked the modern fresh decorations, however this hotel was not what we expected. It has a more Classic decorations and feel which we did not like so much and we were surprised by it. It all felt a bit stuff. And old. The room and bathroom were extremely small, smaller than other Ibis styles hotels. The breakfast was okay but there were no scrambled eggs and bacon, only boiled cold eggs and the buffet was not filled up quickly. Used tabled were not cleaned quickly. The parking arrangement was good but the receptionist in the morning could not tell me where to Exchange the voucher. Since we were parked on a different Floor as the Office we needed to search for the Office.

Positives: -All staff at the reception and the cleaning ladies were extremely friendly and polite. -Breakfast staff was ok. -The hotel was in a very convenient location, everything was clean. Negatives: -On two of the three mornings, breakfast was badly well-managed. First morning: capacity of space = quite crowded, the items needs to be spread out a bit more so there is less of a huddle of people all trying to get to the same things, amount of cutlery & cups insufficient. Third morning: the coffee-machine had broken down, toaster did not work, coffee from the large pot was not refilled fast enough because all people took that one since the machine was broken, cereal dispenser was empty. That was at 7:30 in the morning on a Sunday. I am glad I had finished before peak- time on what is probably the busiest day of the week. -The hot-water boiler for the tea&coffee making facilities in the common room is, mildly-put, a desaster because it is way to slow - having to wait almost 10 minutes to get water to 90 degrees is not acceptable. -The WiFi connection was bad. Kept losing connection. Usually took more than 10 attempts to log into the WiFi. Not acceptable.