ibis Styles Nantes Centre Place Royale Hotel 3 stars

Very expensive compared to the excellent Mercure at Nantes station. Desperately limited facilties. Poor breakfast. My recommendation would be to stay at station as the properties are better. Needs a refurb ACCOR and a price evaluation as 142 euros B&B for a poor breakfast was not good value-for-money.

Reasonable hotel in need of modernisation. The hotel is adequate for a short stay the rooms are small and the carpets are old and could do with a good clean

There was no air condition, eventhough the website say that there is and when I complained, the service and attitude were terrible

Very good location, adequate hotel

Generally of standard expected at an Ibis but a few things to note. First, the hotel wasn't full yet we were placed in the room adjoining the lift well which made a good deal of noise, particularly when the doors were opening and closing on our floor and adjacent floors. Second, the pillows in our room (201) are in desperate need of replacement. They are lumpy and uncomfortable. I noted this with the front desk on check out and the response was professional and friendly so I only say it again here just in case it hasn't be rectified. Finally, the breakfast didn't have as many options as are normally provided at your Ibis hotels, the range of fresh fruit was particularly limited and passed its best.

The room was clean and comfortable and the staff were helpful and friendly. BUT the hotel and rooms were very dated, there was no bar and only very limited seating. The first day breakfast was a shambles with no clean tables no crockery, cutlery and hardly any food. The second day was only rescued by other staff coming in to clean up. This is not Ibis standard.

The room was clean and comfortable and the staff were friendly and helpful. BUT. The decor was very dated, there was no bar and only a small seated area more Ibis Budget than Styles. The first morning breakfast was a shambles, all the tables covered with dirty crockery. There no clean plates, crockery or mugs and hardly any food. Items did start to trickle in. The second morning was similar but rescued by 2 staff members who came to clear up. .

Our room was old, the AC did not work well, the bathroom neeeded a renovation, and the carpets in the hall were noticeably stained. We booked a reservation with a promotion for a Nantes city pass that should have included 2 adults and one children. We ended having to pay 18 euros for the child's card as there was a lack of coordination between the hotel and the tourist office that issues the cards and they could not resolve the problem. Nice breakfast and helpful staff. Great location!

The hotel location is perfect. BUT having stayed at several Ibis style hotels I can say that this one does not live up to that standard, a boring décor and nor the usual “Styles”. The breakfast room was undermanned, all the cups etc. was with notches. At check out the receptionist was not able to speak English.

Hotel is in a great location but is in great need of updating. Decor is shabby and dirty in places. Stains on carpets etc. Staff very friendly and helpful, breakfast was nice enough though not much selection. Wouldn’t stay here again, would choose mercure Nantes centre place royals instead as that’s where we stayed the night before! Much much better experience for not much more cost.

our stay was right as we expected

I made a mistake when making my reservation, and when I requested the support of ACCOR to correct my mistake their response was that they were sorry but there was nothing they could do. I find this kind of response totally non-customer focused.

It was 30 degrees in Nantes ,the room air conditioning was not working,perhaps to save energy.The reception,corridors and breakfast areas,the air con. was working. The breakfast was limited,not the usual high quality Ibis standard. There was no bar.

Not a great place - very tired décor. I stay at Accor group hotels often, and this is definitely the worst so far. The lack of A/C was very uncomfortable and also meant having to leave the window open which was noisy until dawn. I will return to Nantes - a lovely city. I will not be staying in this hotel again!

The hotel has a great location. Unfortunately, a noisy construction is going on just in the neighborhood. If you are unlucky, your window will open to the construction. Further, you may end up in very tiny room for a couple. We spent 6 nights there, we did not deserve a better room. Tow times the cleaning woman took away the used towels (we did not ask for that) and forgot to leave there clean ones. The breakfast is simple, there is not much variation but you can prepare your own orange juice freshly and this is nice. Staff is also nice, some speaks better English, some does not speak so well. Generally they do not care much.