Hotel - ibis Kayseri
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Kayseri Hotel

4.0/5 359 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

KAYSERI WORLD TRADE CENTER2 km / 1.24 mi

Exhibition centre

KADIR HAS3 km / 1 mi KADIR HAS CONFERENCE CENTER2.2 km / 1.37 mi

Our rooms

  • 160 rooms
  • 60 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
    • Air conditioning
    • Emergency exit map
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,695 reviews

Our guest reviews for
ibis Kayseri

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 359 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 06/01/2020 Confirmed reviews ALL
« Great stay »

Good location, lovely people, good rooms!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Ali S. Families - 28/12/2019 Confirmed reviews ALL
« Lost my daughters ring at the hotel room »

I contacted hotel help line several times no one responded and also I wrote to Accor help line but no response, I am surprised this kind of treatment from a chain like Accor. Although the team at restaurant was very helpful even if they don’t speak English. Housekeeping team did a great job, and receptions too, specially the lady on reception duty was always willing to support

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali s., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Faruk K Business - 09/12/2019 TripAdvisor review
« Good service for a good price »

I stayed at IBIS for business. It is very close to the airport, as well as the city center. It is always very clean and the check-in check out is no hassle. Open buffet breakfast has choices and if there is any little problem, the staff is there to fix it right away. I wanted the eggs to be cooked a little more, and the next thing I know they bring me my well done eggs. You really get a good service here. I will be staying here again.

Anonymous Business - 02/12/2019 Confirmed reviews ALL
« Almost home »

I stay with Kayseri Ibis every week and the check in check out is very fast, the room is always clean and the breakfast has lots of choices with fresh goodies. Just be careful not to eat to much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Tuncer T. Couples - 23/10/2019 Confirmed reviews ALL
« Nice and clean hotel »

Hotel is clean and all stuff in room meet my needs. Hotel is simple but ok for accommodation. Prices should be arrange according to Turkish economic situation. We stayed in your hotel more than 10 times but didn't take any discount. Maybe you can give stay 10 times get 1 night free? Hotels.com is doing this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nuh Tuncer t., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to kindly inform you that we will call you today about our loyalty program '' Le Club accorhotels'' advantages . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Samer A. Families - 06/09/2019 Confirmed reviews ALL
« V.Good »

Cleanliness and service was v.good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samer A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Filiz A. Friends - 02/08/2019 Confirmed reviews ALL
« Many thanks especially to the staff at Ibis Kayseri »

The whole building including the garden area was prefectly clean, the staff were very gentle and helpful; especially the receptionist RUKIYE. I have stayed at many hotels all around Europe, met many hotel staff, but this visit of ours with our guests was unforgettable. Many thanks to the hr for choosing such professional staff. Looking forward to our next stay in Kayseri Ibis Hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filiz A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Günnur U. Families - 16/07/2019 Confirmed reviews ALL
« Nice place to stay »

Staff were helpful and kind. The room was clear and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gunnur U., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90(3… - M.+90(5… F. +90(3…

Morris C. Business - 06/07/2019 Confirmed reviews ALL

Cleaniness and overall comfort of the facility is an ibis standard. Staff in Kayseri are always professional and cheerful. I simply love to stay in ibis Kayseri.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moris C., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Birol B. Families - 11/06/2019 Confirmed reviews ALL
« Excellent Stay at Ibis Kayseri »

My wife and I had a great stay at Ibis Kayseri. The staff was extremely kind, helpful and understanding. I should especially mention Mehmet, who was at the reception when we checked in. Above all though the breakfast was outstanding. My wife and I have stayed in many hotels across Turkey and can tell you that your breakfast was the best we had so far. Thank you for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Birol B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Family - 08/06/2019 TripAdvisor review
« Good quality hotel with friendly staff »

This was a budget hotel with perfect price performance ratio. Staff was friendly and helpful. Room was clean and satisfactory in terms of basic needs. Location of the hotel is very good. Free parking is great. I will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management

Family - 07/06/2019 TripAdvisor review
« Room and payment »

I paid the hotel via your website. Although it was turkish lira, tha bank charged me 21 TL more. I dont know the reason and there was no solution from the hotel about it. I wanted to cancel the payment and wanted to pay at the hotel but they said it was impossible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. Please share your reservation details via e mail ( h6904-gm@accor.com ) .We will check all details and inform you soon . We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management

J. Friends - 31/05/2019 Confirmed reviews ALL
« Great short stay! »

We were welcomed by Mr. Emre, who was so nice and professional even it was 3 am already. The room was the typical ibis room and it was worth the money. We had the breakfast buffet which was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donato J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Ozgen M. Families - 28/05/2019 Confirmed reviews ALL
« I am not satisfied with behaviours of stafs in reception »

When I wanted to make payment for all rooms. The staff in reception told me you supposed to pay yesterday. It was not polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ozgen M., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedback.We will call you for a detailed information about issue . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Cn… Couples - 22/04/2019 Confirmed reviews ALL
« enough »

The place of hotel is nice. Pillow and quilt was very soft . Warmth of rooms good.The closet was very high ı am short and couldn't reach floor in bathroom.It is sometimes problem while there is no one to help you by reaching your room many people doesn't know how to use the elevator so there can be long waiting times .breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Canan T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Geert Business - 19/04/2019 Confirmed reviews ALL
« We had an efficient, correctly priced stay. »

Personnel at the reception was friendly and efficient. The lady looking after the breakfast room was less friendly when I asked for coffee. It would have been nice to have something in the minibar. Nice room, small but ok bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geert Jozef T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Víctor Couples - 16/04/2019 Confirmed reviews ALL
« Great short stay »

Very nice welcome, specially Mehmet looks like a real heartist. Also team leader with the phone room check. Great breakfast compared with any other 7 hotels I visited in Turkey, wide variety with local dishes appreciated. Congratulations for the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor R., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Mouhamad Business - 12/04/2019 Confirmed reviews ALL
« Excelent »

You guys are amazing..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mouhamad J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Derrick Friends - 10/04/2019 Confirmed reviews ALL
« Satisfying »

Amazing. Great breakfast. Great staff. Clean room. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derrick H., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Emel I. G. Y. Families - 03/04/2019 Confirmed reviews ALL
« Ayşegül hanım' ın jesti »

Ms. Ayşegül surprise me with a slice of birthday cake decorated very nicky by the help of the lady working in kitchen at dinner on March 30, saturday night. I was very happy. Thanks a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emel Isil Y., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

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