Customer review rating (ALL Rating)
4.8/5
1,545 reviews
Mercure Pontianak City Center
Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia
GPS:-0.055007, 109.348544
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Art and Culture
Access: 1 km / 0.62 mi 5 min drive
Shuttle
Shuttle on call
Other attractions
Access: 1 km / 0.62 mi 3 min drive
Museums
Access: 1 km / 0.62 mi 3 min drive
Shuttle
Shuttle on call
Other attractions
Access: 1 km / 0.62 mi 5 min drive
Cinema district
Access: 1 km / 0.62 mi 3 min drive
Shuttle
Shuttle on call
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Shopping centre/mall
Access: 1 km / 0.62 mi 3 min drive
Shuttle
Shuttle on call
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Company
Access: 0 m / 0 mi
Company
Access: 0 m / 0 mi 1 min walk
Company
Access: 0 m / 0 mi 1 min walk
Company
Access: 1 km / 0.621 mi 3 min drive
Company
Access: 1 km / 0.621 mi 3 min drive
Company
Access: 2 km / 1 mi 5 min drive
Company
Access: 3 km / 1 mi 5 min drive
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Convention centre
Access: 1 km / 0.621 mi 3 min drive
Convention centre
Access: 3 km / 1 mi 5 min drive
Check-in from - Check out up to
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Non contractual photo
Available 24 hours offers local cuisine and Asian fusions
A modern and contemporary design with a stunning open kitchen serving a selection of Asian, Western, and authentic Indonesian cuisine where guests can experience a 'live' culinary act.
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Relax and Enjoy With your Colleague in Lounge Bar after your full Activities. Be Entertained with Live Performance (Everyday start from 8.30 pm - 12 pm). Serve you Lights Meals, Sweets & Savories including cocktail
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Start the day with a healthy buffet breakfast served at Ebony Restaurant from 6 am. Come and discover a wide selection of Asian, Western, and authentic Indonesian Cuisine.
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Mercure Spa has been designed to provide every guest with a personal sanctuary away from the hectic pace of modern city life. The finest natural products and herbs, our team of professional therapists offers you the ultimate traditional spa experience
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Make you wedding an unforgettable day at Mercure Pontianak. Offer your guests the elegant setting and perfect menu from our executive chef. A qualified planner is available to personalise the event to your requirements.
With its 9 meeting rooms complete with WIFI access and completed equipped with the latest technology, Mercure Pontianak can cater for between 15 and 600 people. We promises the right solution to meet every need for your perfect event.
Room descriptions and layouts
meeting rooms
attendees
|
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
|---|---|---|---|---|---|---|---|
|
324 m² 3488 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
150 participants |
Configuration is not available for this hotel |
250 participants |
300 participants |
|
|
160 m² 1722 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
60 participants |
Configuration is not available for this hotel |
100 participants |
100 participants |
|
|
156 m² 1679 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
50 participants |
Configuration is not available for this hotel |
100 participants |
160 participants |
|
|
112 m² 1206 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
50 participants |
Configuration is not available for this hotel |
75 participants |
70 participants |
|
|
84 m² 904 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
50 participants |
Configuration is not available for this hotel |
75 participants |
70 participants |
|
|
84 m² 904 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
50 participants |
Configuration is not available for this hotel |
75 participants |
70 participants |
|
|
80 m² 861 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
40 participants |
Configuration is not available for this hotel |
40 participants |
50 participants |
|
|
80 m² 861 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
40 participants |
Configuration is not available for this hotel |
40 participants |
50 participants |
|
|
56 m² 603 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
25 participants |
Configuration is not available for this hotel |
40 participants |
40 participants |
|
|
56 m² 603 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
25 participants |
Configuration is not available for this hotel |
40 participants |
40 participants |
|
|
56 m² 603 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
36 participants |
Configuration is not available for this hotel |
36 participants |
Configuration is not available for this hotel |
|
|
35 m² 377 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
18 participants |
Configuration is not available for this hotel |
18 participants |
30 participants |
|
|
10 m² 108 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
10 participants |
8 participants |
Configuration is not available for this hotel |
10 participants |
Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotelChoose from the different types availabe: Superior Room, Deluxe Room, Deluxe Suite Room and Junior Suite Room with City View and pool view. Mercure Pontianak City Center provides water refill stations in each floor. moreover, hotel also substituted in room plastic bottles with refillable water jugs and provided drinking mugs
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ALL Rating
Customer review rating 4.5/5
Clarice I. Business - Confirmed reviews ALL
Dear Clarice I., Thank you for staying and recommend Mercure Pontianak City Center. It is always a pleasure to receive positive feedback and we are glad our hospitality have met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adi Budiarto Duty Manager
good meal good view
TripAdvisor rating 5.0/5
strangervisit Couples - TripAdvisor review
Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager
great service
Customer review rating 5.0/5
Jesseline Business - Confirmed reviews ALL
Dear Mrs.Calista Jesseline, We are very appreciated for your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, please accept my sincere apologize for the issue you had that shower head did not work properly. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely, Adi Budiarto Duty Manager
Good stay , good breakfast, good hospitality
Customer review rating 4.5/5
Slamet T. Business - Confirmed reviews ALL
Dear Mr. Slamet T., Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adi Budiarto Duty Manager
Nice stay
TripAdvisor rating 4.0/5
Samuelpas Business - TripAdvisor review
Kepada Bapak Samuelyang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan Bapak di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak telah memberitahukan pengalaman Bapak, dan kami berharap kunjungan Bapak berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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