Mercure Pontianak City Center 4 stars

Customer review rating 4.3/5 4,629 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Pontianak City Center
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+ 20 Services

Hotel extras

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • MassagePaying
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91
West Kalimantan
78124
pontianak
indonesia

Tel: +62561577888

Fax: (+62)561/768833

Check-in from 14h00

Check out up to 12h00

  • DAMRI : 

  • By plane

    SUPADIO AIRPORT At 10km / 6.21 miles

GPS :-0.055007, 109.348544

Companies

  • AUTOMOTIVE 0.1 km / 0.06 mi
  • GOVERNOR PROVINCIAL OFFCE 1.0 km / 0.62 mi
  • INDONESIAN BANK 1.0 km / 0.62 mi
  • MALAYSIAN CONSULATE 3.0 km / 1.86 mi
  • MEGA MALL COMPLEX 0.1 km / 0.06 mi
  • PLANTATION 2.0 km / 1.24 mi
  • TELECOMMUNICATION 0.1 km / 0.06 mi
Companies

Your meetings and events

With its 9 meeting rooms complete with WIFI access and completed equipped with the latest technology, Mercure Pontianak can cater for between 15 and 600 people. We promises the right solution to meet every need for your perfect event.

Room descriptions and layouts

13 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Syndicated room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from the different types availabe: Superior Room, Deluxe Room, Deluxe Suite Room and Junior Suite Room with City View and pool view.

1 Superior King-Size Bed

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Beds

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 King-Size Bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Twin Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

EBONY RESTAURANT

Type of cuisine: International

A modern and contemporary design with a stunning open kitchen serving a selection of Asian, Western, and authentic Indonesian cuisine where guests can experience a 'live' culinary act.

Lunch

06:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EBONY BAR

Non contractual photo

Relax and Enjoy With your Colleague in Lounge Bar after your full Activities. Be Entertained with Live Performance (Everyday start from 8.30 pm - 12 pm). Serve you Lights Meals, Sweets & Savories including cocktail

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Pontianak City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,629 reviews

tripadvisor

TripAdvisor Rating 4.0/5

793 reviews

Customer review rating 4.3/5

Rahardjo Business - 21/10/2020 Confirmed reviews ALL

hotelnya so very good

Customer review rating 4.3/5

Ricardo Couples - 20/10/2020 Confirmed reviews ALL

Very good

Customer review rating 4.3/5

Yanto Families - 13/10/2020 Confirmed reviews ALL

the service provided by Mr. Rizky was very friendly when I checkin and chackout and also his hotel room was very clean and comfortable.

Dear yanto cahyadi, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Susanti Couples - 13/10/2020 Confirmed reviews ALL

The services provided by Mrs. Tita and Mr. Ngurah are very good, and it is very pleasant to live here, health protocols are always maintained, breakfast is also very good, hopefully next time you can return to stay at the Pontianak Hotel again.

Dear Susanti , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Pratomo Business - 13/10/2020 Confirmed reviews ALL

the best service receptionist, very pleasant to stay here and the health protocol is also always maintained, stay on this show and stay healthy, breakfast is also very good.

Dear pratomo , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Ratih Couples - 13/10/2020 Confirmed reviews ALL

the food is very delicious and the service is very good

Dear ratih , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

well located

Customer review rating 4.3/5

Eber A. N. S. Business - 11/10/2020 Confirmed reviews ALL

mercure pontianak city one of the best hotel in pontianak with a good service and clean room.

Dear Eber Agung, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

Well located

Customer review rating 4.3/5

Nugi Business - 08/10/2020 Confirmed reviews ALL

Good room

Dear anugrah {guest_last_name}, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Diani Solo - 25/09/2020 Confirmed reviews ALL

Definitely will be come back again

Dear Diani , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Cahyadi Solo - 24/09/2020 Confirmed reviews ALL

Great

Dear cahyadi, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Jumairi Solo - 24/09/2020 Confirmed reviews ALL

Enough

Dear jumairi , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Riko Couples - 23/09/2020 Confirmed reviews ALL

Good

Dear riko , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Aspan Friends - 23/09/2020 Confirmed reviews ALL

Definitely satisfy

Dear aspan , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

Best service

Customer review rating 4.3/5

Wisnu Business - 20/09/2020 Confirmed reviews ALL

Will be back soon, breakfast so yummy. Thank u For the services. Especially mba tita, mba adhe. Stay safe !

Dear satrya , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Divison Manager

Goodstay

Customer review rating 4.3/5

Made Business - 19/09/2020 Confirmed reviews ALL

One of Best hotel in this town

Dear himawan, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry fahlevy Room Division Manager

Good Stay

Customer review rating 4.3/5

Aldy Business - 17/09/2020 Confirmed reviews ALL

Perfect Location, good design interior and super cozy room

Dear aldy ramadhan , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

"So happy one night stay at mercure"

Customer review rating 4.3/5

Dessia Families - 17/09/2020 Confirmed reviews ALL

Sangat menyenangkan selama meginap, staff yg ramah2...cepat respon..mercure is the best...

Dear dessy , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

Good stay

Customer review rating 4.3/5

Devis N. Business - 15/09/2020 Confirmed reviews ALL

Good service

Dear devis, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

Wonderful Stay

Customer review rating 4.3/5

Fadli Business - 09/09/2020 Confirmed reviews ALL

So happy and satisfied that Mercure apllied health protocol standard.

Dear fadli , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager
Customer review rating 4.3/5

Arya Business - 20/03/2020 Confirmed reviews ALL

good service, clean in the floor and rooms

Dear Arya Wardana,, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Room Division Manager

Our most recent 20 reviews

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