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Novotel Mumbai Juhu Beach Hotel

Customer review rating 3.6/5 5,032 reviews

ALLSAFE approved hotel

Novotel Mumbai Juhu Beach
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+ 23 Services

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049 mumbai
india

Tel: +912266934444

Fax: (+91)22/66934455

Check-in from 15h00

Check out up to 12h00

  • JUHU BUS STOP, 500M, 5 MINS : 

  • DN NAGAR METRO, 3 KM : 

  • By plane

    CHHATRAPATI SHIVAJI INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 5.5km / 3.42 miles - Shuttle paying

  • By helicopter

    JUHU AERODROME, 10 MINS At 2.5km / 1.55 miles

  • By car

    COLABA, GATEWAY OF INDIA At 28km / 17.4 miles

  • By car

    MARINE DRIVE At 28km / 17.4 miles

  • By car

    WESTERN EXPRESS HIGHWAY At 4.5km / 2.8 miles

  • By train

    VILE PARLE STATION At 2.3km / 1.43 miles

GPS :19.108683, 72.824364

Companies

  • ABB LTD 4.0 km / 2.49 mi
  • ALT BALAJI 4.3 km / 2.67 mi
  • ATE ENTERPRISES 4.3 km / 2.67 mi
  • CINEYUG 0.7 km / 0.43 mi
  • DHARMA PRODUCTIONS 4.3 km / 2.67 mi
  • JOHNSON & JOHNSON 7.0 km / 4.35 mi
  • JP MORGAN CHASE 10.0 km / 6.21 mi
  • SELANDIA CREW 4.3 km / 2.67 mi
  • SONY MUSIC 3.5 km / 2.17 mi
  • SONY PICTURES 10.0 km / 6.21 mi
  • TECNIMONT 10.0 km / 6.21 mi
  • WALLEM SHIPPING 4.3 km / 2.67 mi
  • YASHRAJ FILMS 4.3 km / 2.67 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 203 rooms
    • One room for people with reduced mobility
    • No family room
    • 24 connecting rooms
    • 164 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • CHHATRAPATI SHIVAJI INTL AIRPORT Additional charge
    • BOM Additional charge
  • Parking
    • On site
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • Outdoor Pool
    • Outside
    • On site
  • InBalance Fitness
    • On site
    • Sauna room
Family
  • Services for children
    • Play area

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

Our guest reviews for
Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

5,032 reviews

TripAdvisor Rating 4.0/5

2,844 reviews

Excellent location

Customer review rating 4.5/5

Sahid N. Business - 07/10/2021 Confirmed reviews ALL

Very nice

Dear S S N., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Gorav Arora General Manager. Novotel Mumbai Juhu Beach.
Customer review rating 5.0/5

Arjun K. Families - 25/09/2021 Confirmed reviews ALL

Location is spectacular and the rooms and suites have a breath taking view of the ocean. The service, hospitality and food are to a different level . Had a great satay . Thank you

Dear Arjun K., Namaste from Novotel Mumbai Juhu Beach. We are delighted to read your wonderful review. Our team is elated to know you had a delightful stay and warm dining experience at our hotel. Thank you for your kind words. It is positive feedback from our guests like you that encourages our team to continue to delivery exceptional experiences to all our patrons. We look forward to welcoming you again. Once again, thank you for sharing your experience. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Enjoyed stay, food & service

Customer review rating 5.0/5

Shankar D. P. Families - 01/09/2021 Confirmed reviews ALL

It was nice experience, though all outlets are not functional due to COVID restrictions. Staff is very cooperative and helpful.

Dear Shankar D P., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulfat SHAIKH Asst. Front Office Manager
Customer review rating 0.5/5

M Friends - 31/08/2021 Confirmed reviews ALL

Staff wasted 2 hours while check in

Dear Manali S., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulfat SHAIKH Asst. Front Office Manager

Amazing Experience, Beautiful property, Breathing Beach View , Lavish Rooms & Most importantly excellent service .

Customer review rating 5.0/5

Owais M. Families - 24/08/2021 Confirmed reviews ALL

Great & would love to come again .

Dear Ovais M., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Great Service and Excellent Hospitality

TripAdvisor rating 5.0/5

ronakkrughani 24/08/2021 TripAdvisor review

The staff is extremely Polite and courteous. Especially Ulfat at the front office and the GM Gaurav Arora make sure that all the needs are taken care of and go out of their way to make your stay comfortable .. keep it up

Dear ronakkrughani, We are very much appreciating your comments regarding your stay at the Novotel Mumbai Juhu Beach. Myself and teams are thrilled to read your kind words of appreciation. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

well located

Customer review rating 4.5/5

Ajay Y. Business - 23/08/2021 Confirmed reviews ALL

mobile network is good .

Dear Ajay y., Namaste from Novotel Mumbai Juhu Beach. We are delighted to read your wonderful review. Our team is elated to know you had a delightful stay/ warm dining experience at our hotel. Thank you for your kind words. It is positive feedback from our guests like you that encourages our team to continue to delivery exceptional experiences to all our patrons. We look forward to welcoming you again. Once again, thank you for sharing your experience. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

A good and relaxing stay

Customer review rating 4.5/5

Priyanka Families - 13/08/2021 Confirmed reviews ALL

We had stayed for 2 nights as a staycation and were completely satisfied. Hats off the chef and staff at the Square who catered to little one’s needs and preparing small portions for her at times even without us requesting for it. Rooms were clean and well kept and the ocean side view was perfect.

Dear Priyanka M., Thank you very much for choosing to stay with us. It’s a pleasure to read that you were impressed with all aspects of your stay including the hotel ambience, our food and warm hospitality. We have always placed the highest emphasis on the safety and well being of our guests and associates with exacting standards of cleanliness and hygiene. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your appreciation will encourage Nalini, Ritesh, Gurvinder, Satish and team to continue creating such great memories for our guests. The team and I hope that you have many more opportunities to stay with us again, very soon. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Very Good stay

Customer review rating 4.5/5

Prakash D. Couples - 12/08/2021 Confirmed reviews ALL

Very good

Dear Prakash D., We are very much appreciating your comments regarding your stay at the Novotel Mumbai Juhu Beach. Myself and teams are thrilled to read your kind words of appreciation. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Well Located; Courteous Staff

Customer review rating 5.0/5

Bhupesh T. Families - 04/08/2021 Confirmed reviews ALL

Enjoying at the beach side is always pleasant especially the Gadda Da Vida

Dear Bhupesh T., Dear, Namaste from Novotel Mumbai Juhu Beach. We thank you for taking the time to share your positive rating and feedback. We are delighted to hear you enjoyed the view and the overall facilities and services. It is our endeavor to provide exceptional experiences to all our guests and we are glad your stay was as per expectation. We look forward to welcoming you again. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Good stay

Customer review rating 5.0/5

Anannt G. Couples - 30/07/2021 Confirmed reviews ALL

Nice stay nice staff enjoyed memorable experience

Dear Anant g., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Good location

Customer review rating 2.0/5

K. Couples - 29/07/2021 Confirmed reviews ALL

Check-in took more than 2 hours, inspite of checking in online, in advance. Reported to the reception at 2.50 PM and We were given the keys at 4.30 PM. When an umbrella was asked for going to the beach, since it was raining, we were told they don't have.

Dear M K., Thank you for taking time out to share feedback of your experience with us. I am terribly disappointed at what you had to experience. Please accept my apologies on behalf of the team for not being able to deliver our best. I have personally looked into the matter and have addressed the same with the concerned department heads with the seriousness that it deserves. I assure you thorough training will be provided on regular basis to ensure we keep up with our service standards and excellence that we promise to provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Great hospitality and care

Customer review rating 4.5/5

D. R. Families - 29/07/2021 Confirmed reviews ALL

The trip was booked with aim of relaxation. The experience was exactly that, comfort right from room to restaurant food and staff. The staff went beyond normal to ease us and our 2 yr kid, who also got accustomed to the restaurant staff. The location too is great sea side view, continous winds need a mention. The whole thing was hasslefree.

Dear R. D., Thank you very much for choosing to stay with us. It’s a pleasure to read that you were impressed with all aspects of your stay including the hotel ambience, our food and warm hospitality. We have always placed the highest emphasis on the safety and well being of our guests and associates with exacting standards of cleanliness and hygiene. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your appreciation will encourage each team member to continue creating such great memories for our guests. The team and I hope that you have many more opportunities to stay with us again, very soon. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Pleasant and peaceful stay

Customer review rating 4.5/5

Chandrahas A. Families - 27/07/2021 Confirmed reviews ALL

I have visited this place for one night stay with family . The food served was the best in quality and test. The was net and clean. The service standards are very high. Will surely visit this place again

Dear Chandrahas R A., Thank you for taking time out to share feedback of your experience with us. We are glad to note that you have enjoyed your stay and it is positive feedback and kind words from valuable guests such as yourself which encourages us to deliver our best and elevate your stay experience. We have stringent hygiene measures in place for our guests and the team. Thank you for highlighting and appreciating our safety and hygiene protocols. We look forward to welcoming you back soon. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Pathetic

Customer review rating 0.5/5

Abhiruchi J. Families - 27/07/2021 Confirmed reviews ALL

The service of Novotel juhu is degrading day by day. I am member of Accor, yet forget about privilege, a normal attention was not received. The rooms ( Royal suites plus 2 more) were received hour late than check in time, again at gadda da vida where we opted to use our coupon of complementary drinks as we usually do, they this time created issue saying a child below age of 18 will not be allowed to even sit at their area as its a bar, happening of such things was too bad in front of our guests. Then we opted to sit at Square restaurant were we were told that complementary drinks does not apply to whiskey, this change in rule was not informed to me earlier, again insulting in front of guests. I made another booking for my extra guests, i was initially denied to have complementary drinks coupon saying that does not apply for booking where i am not staying. All this changes in rules should be communicated with members,or if it doesn’t exist, the new staff should be so informed. The checkin process was damn slow, the receptionist were rude. Those old staff who knew us as members were kind enough to make our stay at-least worth, otherwise we would had opted to leave the place then and there. Breakfast was limited, which can be understood as covid is still there, but partiality at live counters (DOSA) and then Tea as well- i had asked for dosa and they told they will get it on my table, but they left without serving my order, when i told them they said counter is closed but very next movement the counter was opened for payed breakfast services. TEA was ordered by me which I received after serving at 4 tables who ordered after me. Pathetic service, waste of stay.

Dear Abhiruchi J., Thank you for taking out time to share your experience with us. We are disappointed to learn about the experience you encountered during your stay. It is unfortunate that we left you with such an impression about us. I'm keen on having someone from my team to speak with you. Hence, I would request you to share a convenient time on +9… / 91…18 or h6… / h6… I hope you will not allow them to forever mar your impression of our hotel. Looking forward to hearing from you. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

An Average hotel for stay not 4 star standard anymore

TripAdvisor rating 3.0/5

Prachet T 17/03/2021 TripAdvisor review

If you wanna see the Juhu beach view only then this is the hotel to go for or to stay in for, other than that there is nothing great left about this hotel Rooms average Bed Mattress below average Cleanliness is good Food is good Hospitality is good Reception alertness and waiting time and easy check in is worst (Had a very bad experience for check in even after checking in from the mobile app still my check in took like 30mins and they gave me a discount saying room charges have dropped down so I was like refunded back and next day while check out they said it was a mistake from their side and they would want the same amount back for the room) --thanks to Mr Amas and Mr Nitish They are giving the latest check in i.e 3pm not before that other hotels give 12pm or 2pm maximum And a lot of voice of doors banging on the 7th floor they are not at all sound proof you can hear loud open and shut of doors in your room that's the worst part

Dear Prachet, Thank you for taking time out to share feedback of your experience with us. I am terribly disappointed at what you had to experience. Please accept my apologies on behalf of the team for not being able to deliver our best. I have personally looked into the matter and have addressed the same with the concerned department heads with the seriousness that it deserves. I assure you thorough trainings will be provided on regular basis to ensure we keep up with our service standards and excellence that we promise to provide. I sincerely hope you will give us another opportunity to serve you to ensure a pleasant experience. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Very disappointing service

TripAdvisor rating 2.0/5

adityas_1979 03/03/2021 TripAdvisor review

Faced many issues when we visited this time. 1. Expected amenities to be shut due to covid, but were told that ALL restaurants would be open. Eventually, turned out that this was not the case. 2. Bedsheets in the room were not clean. Had to get them changed after arrival. 3. Guests were not allowed to visit after mid-night due to "security reasons". Have never seen such a restriction by any other 5 star property. On being questioned, i was shown some fine print on the check-in form that i had signed. Overall quite disappointing.

Dear Aditya, We are saddened to learn about your stay experience. We assure you that your feedback was taken in the manner it is intended and has been addressed with the team for their attention. We relationship with our guests is of paramount importance to us and We thank you for giving us an opportunity to host you back and we glad your stay is comfortable and team have looked after well. Stay Safe and Best Regards, Gorav Arora General Manager, Novotel Mumbai Juhu Beach

Promised much, but fell short of expectations

TripAdvisor rating 3.0/5

girishdeshpande 19/11/2020 TripAdvisor review

The hotel is classified as a 5 star hotel but it is really more in the 4 star category in terms of ambience, room interiors and even aspects of service. We had a challenge getting a table for dinner, the shower was not working properly and valet was not available. The location is good, the Gadda de Veda restaurant is worth a visit in evening. Rest is alright.

Dear Girish, Thank you for taking your time out to share your review in detail regarding your recent experience. We are glad that your liked the Beach side experience which is so refreshing and like you rightly mentioned, the bar Gadda da Vida is worth spending time. We have also made a note on the points to improve at the interiors and the service. You comments are being actioned with all the importance it deserves. we can assure you we would take your feedback with the utmost importance it deserves so that we can win back the trust of our dear guests. We do hope that you’ll give us another opportunity to welcome you back for a flawless experience. Stay Safe and Best Regards, Gorav Arora General Manager

Leisure Better Experienced

TripAdvisor rating 5.0/5

rdighe2020 Business - 04/10/2020 TripAdvisor review

Even in Pandemic , there was best stay experienced with social distancing and implementation of digital services. The location was near beach and had excellent view from the room . Food tasted fantastic. Front desk and security did their excellent job. Hope to visit soon again. I prefer to share the experience with my family and friends . As always there is always room for more developments and amendments

Dear rdighe2020 Thank you for your review. Your words of motivation are truly encouraging to the team. We are glad you liked the view from the room which is truly amazing. The Chefs were heartened to hear that you loved the food and many thanks for your appreciation. We cant wait to see you back. Stay Safe and Best Regards, Gorav Arora General Manager

My stay at novatel Juhu in COVID with family

TripAdvisor rating 5.0/5

surekamahesh 23/09/2020 TripAdvisor review

I already visited last year but this time it was slight different due to coved. I stay in Mumbai only and for a change I shifted to hotel. We were 7 person with my mother of 80 years. At start only, the reception people was very cooperative and assured us that they are taking all precautions to make us safe. The room was very clean and well maintained, The chef at restaurent gone out of the way to treat us with additional dishes . Food was excellent. We had good fun , went to Juhu and in morning, the staff at restaurent tried to serve whatever possible. One think the hotel staff, cleaness were very good.

Dear surekamahesh Thank you very much for this fantastic review. We are happy and delighted reading your review and most importantly everyone is safe. Thanks to all team members for ensuring that you and your family were happy. I have shared your note to all my colleagues in the different sections of the hotel. Stay Safe and I look forward to welcome you back! Regards Gorav Arora General Manager

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