ibis Merida

ibis Merida 3 stars

Customer review rating (ALL Rating) 4.4/5 568 reviews

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Hotel extras

  • Located very close to the Convention Center, next to the American consulate

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Merida

Calle 58 A 495, Colonia Centro
97000 MERIDA
Mexico

GPS:20.988889, -89.617973

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

IBIS KITCHEN PASTA & GRILL

Open

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  568 reviews

TripAdvisor Rating  4.0/5  683 reviews

Just a joke of a hotel

Customer review rating 0.5/5

Mega D. P. M. Business - Confirmed reviews ALL

Smallest rooms at highest prices. A terrible value. No water on the second day and absolutely nothing to be proud of. Well done, after this pkace I am even considering to forget about my platinum status.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Claudia Cruz General Manager

Good stay, staff, value for money

Customer review rating 4.5/5

Claudia Business - Confirmed reviews ALL

Very well kept and organized, helpful staff, good position and pricing. It was a return, and I would definitely suggest it.

Dear Claudia T., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Cruz General Manager

1 Star at 4 Star Price

TripAdvisor rating 1.0/5

DRLuxury Business - TripAdvisor review

Ridiculous for the price. I just needed some extra nights for Accor Status Retention and there wasn’t any Novotel or above in the city center. Far too expensive. How can a practically 1 star hotel without breakfast, without a fridge, without 1 international channel cost 80$? Half of the bathroom is broken and cracked, other half moldy.Not even a towel for your hands and the room 3x4 meters. [9 x12 foot] It was clean,okay but that’s about it. Take the Hampton Inn at the same price and get even towels and a breakfast. Preposterous. Remember the De Funès movie L’Aile ou la cuisse? Well, this would be a Tricatel Hotel. Total Rip off ! Never again.

Perfect stayed

Customer review rating 5.0/5

Karen Solo - Confirmed reviews ALL

I was allowed to use my points. Location was perfect and attentions were awesome.

Dear GAYOSSO CRUZ K., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Cruz General Manager

Good location.

Customer review rating 5.0/5

Ivan B. Couples - Confirmed reviews ALL

Everting is good, clean, location, food, services.

Dear Ivan B., We very much appreciate your comments regarding your stay at the ibis Merida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Cruz General Manager

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Other web-users rate our hotel

  • 444 reviews 9.5/10 Location
  • 643 reviews 4.1/10 Room
  • 552 reviews 7.1/10 Service
  • 24 reviews 7.4/10 WiFi
  • 419 reviews 3.3/10 Comfort
  • 269 reviews 5.4/10 Cleanliness
  • 185 reviews 7/10 Breakfast
  • 18 reviews 0.5/10 Pool

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