Novotel Kolkata - Hotel & Residences Hotel 5 stars

Customer review rating 4.2/5 4,302 reviews
Novotel Kolkata - Hotel & Residences
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Hotel extras

  • Beautiful rooms and pet friendly serviced apartments with all modern facilities

  • Free WiFi access throughout the hotel

  • Indian, Italian and Continental cuisine with 24 x 7 Bar

  • Nearby shopping mall, Conventional center with one of the largest eco-friendly park.

  • Business centre and executive lounge

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • NETAJI BOSE INTLPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Tennis
  • Boat excursions (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

As per local government directives, Restaurants & Bar, Spa, Salon, Gym & Swimming pool is closed till 14th April 2020.

Hotel location

Novotel Kolkata - Hotel & Residences

CF 11 Action Area 1C
New Town Rajarhat
700156
kolkata
india

Tel: +913340323333

Fax: (+91)33/40323334

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NETAJI BOSE INTL At 11km / 7 miles - Shuttle paying

  • By train

    HOWRAH STATION At 17km / 10 miles

GPS :22.579605, 88.461421

Your meetings and events

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room King Size Bed with WIFI.

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room Twin Size Bed with WIFI.

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Premier Room King Size Bed, Premier Lounge Access, 15% OFF on Food & Soft Drinks.

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Premier Room Twin Beds, Premier Lounge Access, 15% OFF on Food & Soft Drinks.

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Suite, Premier Lounge Access, Airport transfers, laundry, 15 Pct OFF on Food & Soft Beverage.

  • Max. number of persons: 3
  • Area: From 53m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Studio Apartment with Kitchenette, Premium WiFi, 15% OFF on Food & Soft Beverage.

  • Max. number of persons: 3
  • Area: From 44m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

1 Bedroom Apartment with Kitchen, Premium WiFi, 15% off on Food & Soft Beverage.

  • Max. number of persons: 3
  • Area: From 53m²
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Presidential Suite

  • Max. number of persons: 3
  • Area: From 232m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

THE SQUARE

Type of cuisine: International

24h a day, enjoy a great experience. You are served freshly prepared meals, with a large choice of Asian and international specialities, a la minute cooking. Stylish designs bring European and Asian influences.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STUDIO - THE PAN-ASIAN GALERIE

Type of cuisine: Gourmet

Pan Asian Speciality restaurant serving tapas and delicacies from far East and South East Asia

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICE - THE BAKESHOP

Type of cuisine: French

A bistro-style delicatessen featuring a wide array of breads, cakes, pastries, tarts, chocolates, macaroons served with hot and cold beverages convenient for take-away or a quick sit down bite.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASCADES

Photo non contractuelle / Strictly non binding

The pool bar is set in an oasis of tranquility amidst lush green landscaping that is best enjoyed with custom-made cocktails and well-chosen menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SANTE

Photo non contractuelle / Strictly non binding

With a choice of signature beverages & sumptuous bites to go along with, the 24 HRS Lounge Bar next to the Lobby is an offering for relaxation for guests looking for a quick break or guests who wish to distress & enjoy in the ambience of a five star hotel

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Kolkata - Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,302 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,045 reviews

Good stay

Customer review rating 4.2/5

Shaswat V. Families - 27/03/2020 Confirmed reviews ALL

Have been staying regularly at this hotel for the efficacy in service and location

Bad

Customer review rating 4.2/5

Anonymous Solo - 22/03/2020 Confirmed reviews ALL

Bad

Aprt from food it's an Amazing stay.

Customer review rating 4.2/5

J B. Couples - 20/03/2020 Confirmed reviews ALL

Everything was supreme but the food quality and taste needs to be improved a lot.

Awesome Experience

Customer review rating 4.2/5

Mritunjoy Families - 18/03/2020 Confirmed reviews ALL

We have thoroughly enjoy our stay. We have good memory of our stay

Dear Sir, It was our pleasure to host you and to learn about the fantastic regarding your stay at the Novotel Kolkata - Hotel & Residences. Your feedback will be duly shared with each member of the team, which will surely motivate them to deliver better. My team and I look forward to welcoming you back soon again. Sincerely, Sandeep Johri General Manager

Very comfortable stay

Customer review rating 4.2/5

David Families - 18/03/2020 Confirmed reviews ALL

Very efficient checkin and out, beautifully comfortable room and topped off by a lovely breakfast.

Dear Sir, Thank you for choosing our hotel, and for taking the time to write a review! My team and I are so glad to hear that you enjoyed your accommodation, as well as our multi-cuisine restaurant. Our hotel aims to provide a truly seamless experience, and we are thrilled that we were able to exceed your expectations. We look forward to hosting you again for another fantastic stay soon! Sincerely, Sandeep Johri General Manager

Good location, very neat

Customer review rating 4.2/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Sincere and helpful staff

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. We are glad to learn that you are satisfied with our efforts to strive to render top-notch services to all our guests. Hence, your token of appreciation will be duly shared with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manger Novotel Kolkata Hotel and Residences

Well located with malls nearby, exceptional staff

Customer review rating 4.2/5

Prashant M. Business - 14/03/2020 Confirmed reviews ALL

The best thing about novotel is it location which in just next to mall, so i can go for a walk whenever i want, also the stafff are very polite and professional.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. Your wonderful feedback is indeed very gratifying and will be shared with the entire team. Your kind compliments of our courteous team and services has just brightened our day. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager Novotel Kolkata Hotel and Residences

Good stay

Customer review rating 4.2/5

A. R. S. Solo - 13/03/2020 Confirmed reviews ALL

For getting allotment of room I have to wait for more than 30minutes.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Kolkata - Hotel & Residences with Ms. Martina Nameth- Assistant Front Office Manager. It is gratifying to read that you has a good stay, however its is also concerning to know that you had to wait for your room. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Sandeep Johri General Manager Novotel Kolkata Hotel and residences

Good Stay

Customer review rating 4.2/5

Sunil Business - 11/03/2020 Confirmed reviews ALL

Ambience and Hospitality is Good... Novotel needs to look at the taste of the Food they provide to Guests

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. We are truly charmed to realize that you had a wonderful experience and the warmth extended by the team made you feel comfortable. Our expressions of thankfulness have been imparted to the team which will motivate them to endeavor better execution with personalized care always. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager Novotel Kolkata Hotel and Residences

Good Stay

Customer review rating 4.2/5

Shaik A. Business - 11/03/2020 Confirmed reviews ALL

Had comfortable time at Hotel

Dear Sir, Thank you for taking time to share your valuable feedback regarding your stay at the Novotel Kolkata - Hotel & Residences. We are delighted to read that you had an enjoyable time and that you were pleased by the overall facilities extended by the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager Novotel Kolkata Hotel and Residences

Ok stay

Customer review rating 4.2/5

Milind K. Business - 11/03/2020 Confirmed reviews ALL

Stay was ok but when i went for refund of amount ( which was charged as authorization and was supposed to reversed, it is still not done. This is the first time have observed this. Regards, Milind

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Sandeep Johri General Manager

Comfortable place

Customer review rating 4.2/5

Arnab Business - 10/03/2020 Confirmed reviews ALL

It was a nice experience. Very cordial staff.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It gratifies us to know that you appreciated the hospitality showcased by our team. As we strive to create an extra mile with our hospitality standards, we believe in teamwork to deliver the best services to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager Novotel Kolkata Hotel and Residences

Well located room,good stay,nice staff

Customer review rating 4.2/5

Anonymous Solo - 10/03/2020 Confirmed reviews ALL

Happy stay... enjoy alot.....nice room.... beautiful view from window side.thank you novotel.

Dear Sir, Thank you for your kind words and taking out time to post such an elevated feedback for the Novotel Kolkata Hotel and Residences team. Our Novotel service standards is one of our primary assets and our dedicated team is proud to ensure your comfort in every aspect. The entire team is gratified to have you here. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence. My team joins me in thanking you once again for your kind feedback, and we will look forward to welcoming you back. Sincerely, Sandeep Johri General Manager

Great hospitality

Customer review rating 4.2/5

Sourabh Business - 10/03/2020 Confirmed reviews ALL

Awesome location Great check in experience Do not mis the morning breakfast Good people who take care at every step

Dear Sir, Thank you for your kind words and taking out time to post such an elevated feedback for the Novotel Kolkata Hotel and Residences team. Our Novotel service standards is one of our primary assets and our dedicated team is proud to ensure your comfort in every aspect. The entire team is gratified to have you here. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence. My team joins me in thanking you once again for your kind feedback, and we will look forward to welcoming you back. Sincerely, Sandeep Johri General Manager

Poor Management

Customer review rating 4.2/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

Only Concerned About Money , No services

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Sandeep Johri General Manager

An Excellent Stay

Customer review rating 4.2/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

My wife and I had a very good stay. Shubhojit, the travel desk manager and Abhinandan at the reception were excellent ! Breakfast spread was good and service too. Food quality was very good. Please add a full size mirror in the studio apartment. Improve seating and snacks at the lounge on the 5th floor

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Great room

Customer review rating 4.2/5

Nm Business - 09/03/2020 Confirmed reviews ALL

The room--i was upgraded to a suite--was excellent. My only comment would be that the exterior of the hotel doesn't look as impressive--it looks a little too grey and forbidding, not very inviting. Also, the lobby could do with some sprucing up. Service was great and I appreciated the location of having the mall close by.

Dear Sir, Thank you for your kind words and taking out time to post such an elevated feedback for the Novotel Kolkata Hotel and Residences team. Our Novotel service standards is one of our primary assets and our dedicated team is proud to ensure your comfort in every aspect. The entire team is gratified to have you here. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence. My team joins me in thanking you once again for your kind feedback, and we will look forward to welcoming you back. Warm Regards, Sandeep Johri General Manager

Good stay

Customer review rating 4.2/5

Surajit S. Friends - 08/03/2020 Confirmed reviews ALL

Excellent Hospitality

Dear Sir, Thank you for your kind words and taking out time to post such an elevated feedback for the Novotel Kolkata Hotel and Residences team. Our Novotel service standards is one of our primary assets and our dedicated team is proud to ensure your comfort in every aspect. The entire team is gratified to have you here. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence. My team joins me in thanking you once again for your kind feedback, and we will look forward to welcoming you back. Warm Regards, Sandeep Johri General Manager

Nice hotel

Customer review rating 4.2/5

Bf Business - 07/03/2020 Confirmed reviews ALL

Staff very helpful and polite. Lobby, bar and restaurant very smart and pleasant spaces. Room large but a little tired. Sadly the windows are not very sound proof and the every night there was wedding or building works for a wedding out on the roof terrace and noise in room was very disruptive.

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Sandeep Johri General Manager
Customer review rating 4.2/5

R. M. Business - 07/03/2020 Confirmed reviews ALL

Business with self cooking option was my aim except for breakfast. it was well done. I think the phone connectivity at the bed room without wireless is a difficulty to reach to pick phone or use for calling . Phone attending at housekeeping and room service took time.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager
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