Hotel - Novotel Kolkata - Hotel & Residences
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Novotel Kolkata - Hotel & Residences Hotel

4.5/5 2,044 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NETAJI BOSE INTL
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Your meetings and events

Novotel Kolkata - Hotel & Residences Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LYON 44 m2 2 m 30 18 20 18 0
CANNES 46 m2 2 m 30 18 20 24 18
LILLE 60 m2 2 m 40 22 24 24 24
MARSEILLE THE BOARDROOM 69 m2 2 m 50 26 30 24 18
THE EIFFEL ROOM 501 m2 6 m 500 96 90 240 240
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 340 rooms
  • 315 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 4,237 reviews

Our guest reviews for
Novotel Kolkata - Hotel & Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,044 reviews
No C. Business - 18/02/2020 Confirmed reviews ALL
« Nice stay. »

It was a wonderful experience staying at Novotel Kolkata. Looking forward to staying again in the future. Regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Its a pleasure to hear from you based on your recent stay with us. Together we orchestrate a personalized experience with attention to even the smallest details. The surroundings and my team reflects the authentic sense of harmony and well-being that delivers lasting memories. Sincerely, Sandeep Johri General Manager

Shekar Business - 18/02/2020 Confirmed reviews ALL
« Disastrous »

Inspite of booking for 2 nights my room was not ready when I landed in the second day morning. I was told that no rooms were available and was also asked to pay for the breakfast (which I was eligible as I had paid for the previous nights stay as well). It took more than an hour to convince the Novotel team and another hour to get my room ready.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Sandeep Johri General Manager

Akash Business - 17/02/2020 Confirmed reviews ALL
« Nice location with all needs availabile in close vicinity »

It was a business visit and hotel had pretty much everything to offer which was needed and nothing that wasn't. Nice hospitable staff. Big clean room and good variety in breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Its a pleasure to hear from you based on your recent stay with us. Together we orchestrate a personalized experience with attention to even the smallest details. The surroundings and my team reflects the authentic sense of harmony and well-being that delivers lasting memories. Sincerely, Sandeep Johri General Manager

Komal S. Families - 17/02/2020 Confirmed reviews ALL
« Amazing Stay »

A big thanks to Team Novotel Kolkata for making our stay amazingly pleasant. Special mention to Martina who looked after us so well and accommodating our requests of birthday cake, birthday decorations at the room. Culinary & Service team made sure for getting us the meal as per our preference, Really appreciate the warm hospitality ! Kolkata is certainly a city of Joy and I'm sure Novotel does add the joy to the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, t is an absolute pleasure to host you and a joyous moment to learn about your experience on global forum. We believe in culminating world-class experience for our valued patrons. We are constantly harping on the importance of luxury delivered with ease. It was indeed a pleasure for the team to be of service to you. Your feedback will be duly shared to motivate the team, and hence we look forward for your patronage soon! Sincerely, Sandeep Johri General Manager

Anand B. Families - 16/02/2020 Confirmed reviews ALL
« Lacking in Misc Services »

I am a Silver member, and always make it a point to book only Accor member hotels wherever i am travelling. In the past few stays including the one in Kolkata, i was hoping for at least a one way complimentary transfer to the airport if not both ways, but have been repeatedly told at every Novotel/Pullman that such services come at over SGD 30 per one way trip which makes me want to book an external service provider (Ola,Uber etc)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we have noted your concern with high regards, also note that the transportation is on additional cost apart from room package is applicable in across India. However we would try to incorporate a special package for the room with Transportation in future, however the same is not available right at this moment with us. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Harish S. Business - 14/02/2020 Confirmed reviews ALL
« Nice Hospitality, »

found it very comfortable and very satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Chandrarajan Business - 14/02/2020 Confirmed reviews ALL
« Excellent stay »

Well maintained hotel. Food menu and taste was awesome. Excellent staff and take care of me very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

A K. J. Solo - 14/02/2020 Confirmed reviews ALL

Nice room nice service nice hotel staff , bath tubs is missing but overall very good for stay please provide complementary atleast one side airport transfer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we have noted your concern with high regards, also note that the transportation is on additional cost apart from room package is applicable in across India. However we would try to incorporate a special package for the room with Transportation in future, however the same is not available right at this moment with us. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Raghunath P. S. Business - 13/02/2020 Confirmed reviews ALL
« Well located »

Well maintained and Nice curtsy. Room space could be enlarge if middle partition wall not required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General manager

Anonymous Solo - 13/02/2020 Confirmed reviews ALL
« Great ambience, nice location »

Check-in took so much time that the first impression about this hotel was bad ! Moreover, nobody helped me to take to the room, and the room key was faulty for which I had to come back to the front desk for help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Sandeep Johri General Manager

Sandeep S. Business - 13/02/2020 Confirmed reviews ALL
« well located »

extremely good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

12/02/2020 TripAdvisor review
« A fantastic stay in a great property with amazing hospitality »

Has a fabulous two night stay at the Novotel Kolkata recently. Even by the very high Accor standards, the service levels, the personalized attention from the team and the overall hospitality levels were superb. The food was also fantastic, especially the Mishti Doi, which is the best we have ever tasted - despite being Calcuttans. My wife was not feeling well and the team went out of their way to take care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GoPlaces58713941221 Thank you for your valuable review. We are happy to see that you had a great experience staying at Novotel Kolkata. We are happy that our team has provided the best solution and you had a great stay. We shall be looking forward for your next visit. Warm regards Sandeep Johri General Manager

Raktim S. Friends - 11/02/2020 Confirmed reviews ALL
« Excellent »

Over all Excellent and good communication skills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Rajesh P. Families - 11/02/2020 Confirmed reviews ALL
« Well Located . New Property . Modern Hotel »

Extremely Good Location in NewTown. Great Neat and Clean Property .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

Rashi Couples - 10/02/2020 Confirmed reviews ALL
« Well served and extremely friendly staffs. »

I was staying for my honeymoon and I would like to state that the staffs were extremely helpful and were courteous towards us. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for reviewing us followed by your recent stay with us.Your kind words of appreciation for the team is highly inspirational. We are delighted to learn that your expectations were at par to the top notch hospitality offered at the hotel.It was indeed a pleasure to have you with us and we look forward to welcoming you back soon. Sincerely, Sandeep Johri General Manager

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Delay in check in and check out No advantage of being silver Service in breakfast dinner also not great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Sandeep Johri General Manager

Capt N. G. Business - 08/02/2020 Confirmed reviews ALL
« Good stay »

Comfortable stay, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for reviewing us followed by your recent stay with us.Your kind words of appreciation for the team is highly inspirational. We are delighted to learn that your expectations were at par to the top notch hospitality offered at the hotel.It was indeed a pleasure to have you with us and we look forward to welcoming you back soon. Sincerely, Sandeep Johri General Manager

Vijay S. Business - 07/02/2020 Confirmed reviews ALL
« Below expectations as per Novotel standards »

It was surprising that there was no bathtub in any category except 1 bedroom. Room service needs to be improved it took more than 45 mins for water etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Sandeep Johri General Manager

Akash Solo - 06/02/2020 Confirmed reviews ALL
« Good stay »

Bakery and gym were awesome. Carpets could be cleaner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandeep Johri General Manager

T. Business - 06/02/2020 Confirmed reviews ALL
« I usually stay at Novotel Kolkata, one month on two »

As usual, I always find very good care during my stay at Novotel Kolkata. All people are very kind to me and give me excellent and professional service. Particularly this time, for my birthday, a got a special gift, cake and special decoration of my studio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for reviewing us followed by your recent stay with us.Your kind words of appreciation for the team is highly inspirational. We are delighted to learn that your expectations were at par to the top notch hospitality offered at the hotel.It was indeed a pleasure to have you with us and we look forward to welcoming you back soon. Sincerely, Sandeep Johri General Manager

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