Mercure Resort Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens 4.5 stars
Customer review rating (ALL Rating)
4.1/5
1,802 reviews
ALLSAFE approved hotel
Description
Hotel location
Mercure Resort Hunter Valley Gardens
Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia
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By plane
NEWCASTLE At 63km / 39.15 miles
GPS:-32.772691, 151.300447
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
ELEMENTS BAR & DINING
The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.
ELEMENTS BAR
Elements bar is fully licensed with a local wine list featuring varied selections to cater for your individual tastes.
Breakfast
Currently serving an a-la-carte menu, with your choice of hot and soft drinks. From mid-June 2021, the hotel will start serving a buffet breakfast again.
Pool Non contractual photo
Fitness center Non contractual photo
Locomotion Health club located onsite is a perfect way to keep fit amoungst the vines!
Spa Non contractual photo
Heavenly Hunter spa located oniste can provide that relaxing finish (or start!) to your hard day of wine tasting!
Weddings
For a luxourious celebration or an intimate affair, the Mercure Resort Hunter Valley Gardens offers a truly stunning wedding destination located right in the heart of Hunter Valley Wine Country!
Your meetings and events
The Semillon Centre features technology, comfort and flexible spaces. Keep as a ballroom for up to 300 guests or separate into 4 break-out spaces. Large foyer and adjoining terrace for out of conference catering. The Conservatory is a unique conference room boasting natural light, a large open fireplace and a view of the stunning water feature and manicured gardens. Perfect for an executive conference of up to 30 delegates. The Chardonnay Room has abundance of natural light and opens out onto a garden terrace area. It also features high ceilings and a large drop down screen. The room is ideal for mid size conferences.
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
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46 m² 495 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
18 participants |
18 participants |
21 participants |
30 participants |
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48 m² 517 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
18 participants |
18 participants |
21 participants |
30 participants |
|
51 m² 549 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
21 participants |
18 participants |
24 participants |
30 participants |
|
107 m² 1152 sq ft |
2 m 7 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
107 m² 1152 sq ft |
2 m 7 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
110 m² 1184 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
30 participants |
40 participants |
60 participants |
70 participants |
|
114 m² 1227 sq ft |
2 m 7 ft |
Configuration is not available for this hotel |
33 participants |
40 participants |
60 participants |
80 participants |
|
255 m² 2745 sq ft |
4 m 12 ft |
Configuration is not available for this hotel |
54 participants |
140 participants |
160 participants |
170 participants |
|
264 m² 2842 sq ft |
2 m 7 ft |
Configuration is not available for this hotel |
31 participants |
115 participants |
134 participants |
150 participants |
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Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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Our accommodation(s)
72 beautifully appointed room styles consist of Studio rooms with king or spacious twin bedding, Superior rooms with sunken tubs under clear atriums, Deluxe rooms with relaxing spa baths and our Suites with separate living areas, king beds and spa bath
Studio 1 King Bed
Accessible room
- Max. number of persons: 2
- Area: From 28 m² / 301 sq ft
- Views: Patio, Garden View Note
- Coffee/tea making facilities
Our guest reviews
Our guest reviews for
Mercure Resort Hunter Valley Gardens
100% genuine reviews from our guests
Find out moreCustomer review rating 4.0/5
Anonymous Friends - Confirmed reviews ALL
Good stay, no hot water on the last day
Customer review rating 2.5/5
Jack R. Couples - Confirmed reviews ALL
Youre pillows were mouldy ..need better cleaners.
Customer review rating 0.5/5
Kiarnie Friends - Confirmed reviews ALL
In total we booked 4 rooms at the Mecure 3 for Thursday 12-14 and 1 for Friday 13-14. This booking was for myself and my bridal party to stay the night before and then the night of our wedding. When checking in on Thursday the people next to us at the front desk were complaining of mouldy curtains this wasnt exactly a great start and I could tell the receptionist was trying to distract me from hearing their conversation. When we got to our rooms first thing we checked was the curtains we didnt have mouldy curtains thankfully a few questionable stains and a random large claw hairclip had been left behind attached to the curtain (although guests of our wedding who also stayed in other rooms here did have mouldy curtains) the rooms were certainly smaller than expected and very poorly lit with only 1 down light and dull bedside lamps in each room and 2 other downlights that didn't work in the twin rooms, the king room was marginally better with an extra wall light. The glassware in all of our rooms were filthy not dusty but actually dirty with lip marks still present this was disgusting and completely unacceptable. okay maybe if this was just in one room it could be chalked up to an oversight but EVERY ROOM WE HAD BOOKED the glasses were dirty. There were large dusty cobwebs in the corners of the rooms that just shows no care or pride is taken in the cleaning of the rooms. Of the 4 rooms the first had 2 complimentary bottle's of water in the fridge and milk the second only had milk and the third had nothing at all. I didn't even bother to look at the 4th. The showerheads were rusted and looked like they needed a serious clean and lacked any sort of decent water pressure and the toilet ran all night long. The screen doors were filthy and covered in dead bugs. I get it you are near the gardens so that means more bugs - I read your little note in the room but it just feels like there is then zero care about trying to maintain the rooms to any sort of standard. Id expect this from a dodgy cabin in the middle of nowhere... I was embarrassed to have my wedding party stay here and to have suggested this hotel to my guests and them waste their money on rooms like this too because they all had similar feedback and experiences. If I could have I would have cancelled the booking and stayed elsewhere this definitely had to be the worst component of my wedding.
Customer review rating 3.5/5
Phillip H. Friends - Confirmed reviews ALL
Overall happy with our stay unhappy that we booked & paid for 2 superior king rooms & were separated from our friends. We were in room 504 while they were in 102 which did not look like our room at all so wonder if the room they were in was the same price and we may be due a refund of the difference. Also after we booked in our friends asked if they could move rooms to be closer to us and were told no as it was full yet we never saw a car or person in any of the rooms across from us.
Customer review rating 4.5/5
Alison L. Friends - Confirmed reviews ALL
We had a very pleasant stay. The room was very comfortable, with plenty of room, a nice terrace and a large bathroom. We had dinner in the restaurant on our first evening and it was very good, although a small menu. The staff were lovely, and Sarah was great, very helpful and friendly.
Dear Alison, We very much appreciate your comments regarding your stay at the Mercure Resort Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Pettit General Manager Mercure Resort Hunter Valley Gardens
Our most recent 20 reviews
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