Mercure Resort Hunter Valley Gardens 4.5 stars

Customer review rating 4.3/5 5,475 reviews

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Mercure Resort Hunter Valley Gardens
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+ 12 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby) Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre Paying
  • Well-being
  • Babysitting on request (nearby) Paying
  • Golf
  • Tennis
  • Other sports activities
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Conventions hotel

Hotel location

Mercure Resort Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 pokolbin
australia

Tel: +61249982000

Fax: (+61)2/49987710

Check-in from 14h00

Check out up to 10h00

  • By plane

    NEWCASTLE At 63km / 39.15 miles

GPS :-32.772691, 151.300447

Your meetings and events

The Semillon Centre features technology, comfort and flexible spaces. Keep as a ballroom for up to 300 guests or separate into 4 break-out spaces. Large foyer and adjoining terrace for out of conference catering.The Conservatory is a unique conference room boasting natural light, a large open fireplace and a view of the stunning water feature and manicured gardens. Perfect for an executive conference of up to 30 delegates.The Chardonnay Room has abundance of natural light and opens out onto a garden terrace area. It also features high ceilings and a large drop down screen. The room is ideal for mid size conferences.

Room descriptions and layouts

9 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

72 beautifully appointed room styles consist of Studio rooms with king or spacious twin bedding, Superior rooms with sunken tubs under clear atriums, Deluxe rooms with relaxing spa baths and our Suites with separate living areas, king beds and spa bath

Studio 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: Patio, Garden View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Studio 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: Pool side *
  • Most of the accommodation: Terrace *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe 1 King Bed and Spa

  • Max. number of persons: 2
  • Area: From 36 m² / 388 sq ft
  • Views: Patio, Garden View *
  • Most of the accommodation: Terrace *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

ELEMENTS BAR & DINING

Type of cuisine: French

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

ELEMENTS BAR

Elements bar is fully licensed with a local wine list featuring varied selections to cater for your individual tastes.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Resort Hunter Valley Gardens

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,475 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,180 reviews

Great stay. Good fire

Customer review rating 5.0/5

Mvk Friends - 15/06/2021 Confirmed reviews ALL

A catch up with friends.

Friendly staff good setup

Customer review rating 5.0/5

Bathurst F. Families - 15/06/2021 Confirmed reviews ALL

Rooms set up as requested. Staff friendly. Good location

Great location

Customer review rating 5.0/5

Julie Friends - 15/06/2021 Confirmed reviews ALL

loved the room, spacious and well appointed. TV channels and fuzziness of channels need updating.

Customer review rating 1.0/5

Kellie Couples - 15/06/2021 Confirmed reviews ALL

Was very disappointed in the room and no hot water or internet

Well located, terrible accommodation and not clean

Customer review rating 2.0/5

Maddie Couples - 15/06/2021 Confirmed reviews ALL

Check in was fine, however the room is incredibly tired and outdated and room was not clean. Disgusting bathroom.

Well located. Good size rooms.

Customer review rating 4.0/5

Gayle. Couples - 15/06/2021 Confirmed reviews ALL

4 night stay. Easy access to wineries and gardens. Friendly helpful staff

Great Location

Customer review rating 3.0/5

Julie Friends - 15/06/2021 Confirmed reviews ALL

We were booked for two nights at The Mercure, Hunter Valley Gardens. On the first evening around 11.45pm and after returning from a wedding, we were unable to gain access to our room with our 'key card. It was freezing cold and we were extremely lucky that an employee was still on-site. This employee re-programmed our room key card three times over a period of around 30 minutes and each time our door would not open. I advised her that I believed that I felt that the actual door locking mechanism was faulty and she eventually took a device to our room whereby she checked the door lock. She then came to the conclusion that the batteries in the door lock were faulty so they were replaced and we were eventually able to gain access to our room after a period of around 40 - 45 minutes. The following day, after returning from breakfast, we were once again unable to gain access to our room and subsequently required further assistance to enter our room.

Good location but outdated accommodation

Customer review rating 2.5/5

Anonymous Families - 15/06/2021 Confirmed reviews ALL

Accommodation was outdated with certain facilities below expectations. For example, TV could not pick up free to air channels and foxtel channels were not displayed clearly. We had to ask for firewood for the fireplace as there was none in the room. We had 5 people staying in the room but only 1 plate in the kitchenette, 2 robes, 2 slippers. Not value for money.

Great location, friendly staff

Customer review rating 4.5/5

Bernie Couples - 14/06/2021 Confirmed reviews ALL

Very enjoyable

Very comfortable with relaxed vibe. Beautiful location.

Customer review rating 4.5/5

Gai Couples - 14/06/2021 Confirmed reviews ALL

We enjoyed two nights with delicious breakfasts. Room was clean and comfortable. We played a game of tennis and hired a bike which was most enjoyable. The library with cosy fire was great for a pre dinner drink

Well located,friendly people

Customer review rating 4.0/5

John D. Friends - 14/06/2021 Confirmed reviews ALL

All good a couple of small things,parts of curtains of track,shower door jamming but good value for money

Very good

Customer review rating 4.0/5

Brian S. Friends - 14/06/2021 Confirmed reviews ALL

Very satisfied with our short stay

Welcoming staff, perfect location for gardens, great food

Customer review rating 5.0/5

Margaret Friends - 13/06/2021 Confirmed reviews ALL

We had a small function at Mercure Hunter Valley Resort and it was very well done with delicious food and even everyone's name on each menu at their seat. The staff couldn't have been nicer and it is our go-to place to stay in the Hunter Valley.

Easy to get to within distance to most activities

Customer review rating 4.5/5

Mark Couples - 13/06/2021 Confirmed reviews ALL

Overall very clean and tidy with great facilities

Very Average

Customer review rating 2.5/5

L. Couples - 12/06/2021 Confirmed reviews ALL

The room was very small, tired looking, cupboards did not close properly, wine glasses had lipstick stains on them, bathroom wall where sink meets up was very water damaged & swollen. Bathroom was extremely small & pokey. Our meals were also very average & overpriced. Very disappointed considering this was a pre-Covid Xmas present from our children.

Great location

Customer review rating 3.5/5

Anonymous Couples - 12/06/2021 Confirmed reviews ALL

Loved the location but felt the accommodation / facility looks tired and in need of some refurbishment.

Cosy stay

Customer review rating 4.0/5

Shannon Couples - 12/06/2021 Confirmed reviews ALL

We really enjoyed our stay - whilst the rooms could use a facelift it was clean and very cosy. The only suggestion I would give is for the breakfast staff to be a bit more attentive. They weren’t unfriendly but defiantly needed a bit more energy. Many mornings we were seated for breakfast with menus but had to sit there for long time before we could remind them that our order had still not been taken. Also have the continental breakfast station refreshed. By the time I got there at 9am there was no more milk or pastries Please note that we did have dinner at elements too and the staff on duty that night were fantastic and had the energy I wish for the breakfast staff

Elements Bar & Grill unworthy of dining at

Customer review rating 2.0/5

Fi Couples - 12/06/2021 Confirmed reviews ALL

3 course dinner at Elements Hunter Valley was sub standard and disappointing.

Good location

Customer review rating 3.5/5

Martin H. Friends - 11/06/2021 Confirmed reviews ALL

We had a relatively good experience. Check in was disappointing. Although we arrived 20 minutes early, we were asked to wait while the availability of our room was ascertained. We were forgotten. In our room, there was a light out in our bathroom. I reported this. When we checked out, it was still out.

Well located, 3min drive to the Garden

Customer review rating 5.0/5

Angela S. Families - 11/06/2021 Confirmed reviews ALL

Parking right at the door and the room were warm upon entering specially in cold winter late at night when we arrive.

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