5 start staff will stop at this hotel again

I am very impressed by the services provided in IBIS Budget Pollard during my stay there. Very clean room with sparkling bedsheets and pillow cases. Friendly courteous and staff . Well located I will come back to stay there during my visit to Manchester again

Comfortable bed, helpful staff.

Room was ok, beds comfortable, bathroom a little worn but essentially clean, shower was given 5 out of 10 by my 11 year old daughter. My main complaint would be at 5am what sounded like the central heating for the entire hotel came on and roared for an hour, it then continued to turn on and off until I got out of bed a 8.30am.... so much for a late check out. Also the billing is a little confusing was invoiced for room and breakfast to my email, and I'd paid separate for breakfast at the hotel. The location of hotel is close to cheap parking and metro station for cheap travel to city centre.

I can understand not providing beverages, but NO KETTLE!!

The shower head was broken. The mattress was too thin and worn out. We got woken up at 10am every day by staff knocking on the door.

Great location with parking up the road, rooms are very basic- bed, shower and loo- no tea/coffee making facilities. Shower is in the room- not ideal for a twin room sharing with someone who you don’t plan to show your naked body too. Bed linen and towels clean, however the room/floor was very dusty with hair/dust balls- needs a good hoover

We have stayed here for 5 nights, the hotel is well located, receptionists are super helpful and friendly. Was surprised that the shower is actually next to the bed with no privacy whatsoever, hanging space very minimal for a 2 or 3 persons, no luggage space, and no hand towels were provided. We had to keep asking receptionists for the hand towels as dirty ones were taken by housekeeper and never replaced. That was the most annoying and upsetting mishap in our stay. Once there was no ham for breakfast! Didnt expect it from a popular chain of hotels. Its quite a pity to have had this experience as location and front door staff are exceptional.

Once you get used to the Urban area it's actually quite interesting and a breath of fresh air from the city centre, an easy walk to the Northern quarter, Ancoats Square and Islington marina. The hotel is budget but new so not bad at all.

I paid over 200 pound for 1 nights stay. The room wasn’t worth that. The shower door kept opening. Paint peeled off the wall. A dead bug by the sink. I just felt it was very basic and overpriced.

Great location Very welcoming and helpful staff on front desk Clean, if basic room for the price

Comfortable room & staff were great

I arrived running late for a football match and the guy at reception saw this and took my case to my room so I could get to the game - what a top person. A relaxed atmosphere. Definitely stay again especially at such value for money.

The hotel is located in the good location. Near the tram station where you can park your car there (payable). There is 2 hours free parking on site. If you are staying as family please take not the shower door is not giving privacy. Very thick privacy. Minus: Sticky floor so you need to wear footwear all the time. Smelly towel. Plus: The aircon and free Internet is a plus. A lot of idiot guest cannot read the sign that only one family in the lift!!! This is not hotel fault, but those idiot guest. My suggestion for the hotel to put more hanger to hang coat, due to minimal furniture in the room.

Stay for two weeks for work holidays hotel is in very good location near to every thing wifi is very good staff are helpful specially maria on the reception. Only small issue was the main entrance door was tricky to Open will be staying again.