Ibis Oran les Falaises

Ibis Oran les Falaises 3 stars

Customer review rating (ALL Rating) 3.9/5 389 reviews

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Hotel extras

  • Airport 15 mins away (by car)

  • Located in the heart of the city of Oran

  • Sea view

  • Free WiFi access throughout the hotel

  • Bar with outdoor terrace

ALLSAFE approved hotel

Hotel location

Ibis Oran les Falaises

Avenue De Canastel, Route Des Falaises
31000 ORAN
Algeria

GPS:35.71447, -0.61473

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RESTAURANT SUD & CIE

The taste and colour of the south of Provence

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  389 reviews

TripAdvisor Rating  3.0/5  437 reviews

durty room and bath

Customer review rating 0.5/5

Farid N. Couples - Confirmed reviews ALL

the bath is leaking water and smell bad

Good hotel

Customer review rating 4.0/5

Abdelaziz Couples - Confirmed reviews ALL

Good hotel

Dear Abdelaziz B., We very much appreciate your comments regarding your stay at the ibis Oran les Falaises. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Service

TripAdvisor rating 5.0/5

Qasimsonam92 Business - TripAdvisor review

It was very good to stay in Ibis for 3 nights. All staff were very supportive specially Djamila was so kind & very helpful. Shahra was also so kind at restaurant who was taking care very well dinting my stay. I would like to come again soon. Shahra speaks English very well so it was very easy to prepare anything for me.

Dear guest, First of all, thank you for taking time to share your feedback with us following your stay. Your comment and rating are very encouraging, we will share them with our team, many thanks! We sincerely hope to welcome you and serve you again very soon at ibis Oran Les Falaises. Best regards

Terrible

TripAdvisor rating 1.0/5

Austin F Friends getaway - TripAdvisor review

I had used my credit card to book two rooms for two nights, about one week before my stay. I had received my order confirmation, booking reference and paid for the rooms hotel before arrival. Upon arrival to the hotel, they claimed my reservation was non existent. I then called my credit card company who confirmed the booked was made and accepted. The hotel continued to state I had no room booking and was requesting for me to pay a second time and they would grant me a room. The workers were not helpful at all in trying to fix the issue, and ultimately I left and took my business down the street to a different hotel. As someone who values customer service I will never be returning to any Ibis location.

Dear Austin, First, thank you for taking time to share your feedback with us following your stay. We apology that our services didn't meet your expectations, however, we have noted your observations! Regarding the payment issue we advice you to contact us directly to solve it if still insolved. We sincerely hope to welcome you and serve again at ibis Oran les Falaises. Best regards

Not worry it

Customer review rating 0.5/5

Hakim H. Couples - Confirmed reviews ALL

No safe in the room. No fridge. The best part is the room service lol they came to clean the room at 10 am they took the towels instead of putting a new ones it took them 6 hours to give me back the towels. The reason is that they wash the towels. I wanted to take a shower but i couldn't. I've been in many hotels but I've never seen this before.

Dear Hakim h., Thank you for taking the time to tell us about your experience at the ibis Oran les Falaises. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 84 reviews 9.1/10 Location
  • 238 reviews 3.9/10 Room
  • 423 reviews 8.8/10 Service
  • 8 reviews 5.5/10 WiFi
  • 119 reviews 4.9/10 Cleanliness
  • 89 reviews 6.8/10 Breakfast
  • 8 reviews 10/10 Beach

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