Novotel Abu Dhabi Gate Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,145 reviews

ALLSAFE approved hotel

Information message

Novotel Abu Dhabi Gate
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+ 24 Services

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street
Rabdan Area
PO Box
92156 abu dhabi
united arab emirates

Fax: (+971)25089990

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI INTL AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    AUH At 20km / 12.43 miles

GPS:24.39591, 54.51804

Exhibition and convention centre

  • ADNEC 11.0 km / 6.84 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting Novotel Abu Dhabi Gate offers you flexible and intimate conference rooms to facilitate productive and memorable meetings and events. All meeting rooms with natural daylight to cater for meeting up to 100 people. Free WIFI and technical support.Novotel Abu Dhabi Gate is ideally suited to cater any event whether it is a board meeting, conference, training seminar, family celebration, drinks reception or a pool-side barbecue.

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof

  • Meeting room

  • Audio and video equipment

  • Video camera

  • Office

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

We are a 4-star hotel featuring 224 modern superior rooms, suites and 1 bedroom apartments with kitchen that are designed to satisfy the needs of leisure travelers and business guests alike with various sleeping options like single, twin and sofa bed

Our guest reviews for
Novotel Abu Dhabi Gate

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,145 reviews

TripAdvisor Rating 4.5/5

1,261 reviews

Customer review rating 3.5/5

Ahmed Friends - 12/01/2022 Confirmed reviews ALL

Very good stuff in house keeping and friendly also in reception but double bed rooms has small beds and small tv .

Service could be better

Customer review rating 2.0/5

Y Business - 01/01/2022 Confirmed reviews ALL

I’m a gold member, and asked reception for the welcome amenities several times and was ignored

Nice place

Customer review rating 5.0/5

Joepilariza Friends - 01/01/2022 Confirmed reviews ALL

Peaceful and relaxing

Dear Joe P., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Not so friendly

Customer review rating 2.5/5

Venu Business - 30/12/2021 Confirmed reviews ALL

Not had 4 star experience. Problems not attended. No leadership team attending customer

well located

Customer review rating 5.0/5

Orli O. A. K. Friends - 26/12/2021 Confirmed reviews ALL

good service good atmospire

Dear Orlano V., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

GOOD STAY

Customer review rating 4.5/5

Mohamed H. Business - 25/12/2021 Confirmed reviews ALL

ONE OF THE GOOD IN ABUDHABI

Dear Mohamed H. M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Great stay at the Novotel Abu Dhabi Gate

Customer review rating 5.0/5

J S. Couples - 23/12/2021 Confirmed reviews ALL

My girlfriend and I spent one night at the Novotel Abu Dhabi Gate hotel and we were extremely satisfied with our stay. The hotel staff was very pleasant and accommodating to our needs and the room was very spacious and included many amenities. We will definitely consider staying again during our next visit to Abu Dhabi.

Dear Youssef S., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Reception and valet team has not shown good guesture.

Customer review rating 3.0/5

Ravindran P. Business - 23/12/2021 Confirmed reviews ALL

During my visit I had 2 bad experience a. After I checkin I called the reception to check how i can get my stuff from my car which is parked in basement , without giving due importance he just replied you come done and check with not satisfactorily reply. b. Next day morning , I requested valet parking to get the car the guy standing was so rude in replying in hindi where as I was requesting him in english.

Dear Ravindran P., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your concerns and have escalated it to the concerned department for improvement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

Issues with room but rectified.

Customer review rating 4.0/5

Wd Friends - 22/12/2021 Confirmed reviews ALL

We arrived and needed a twin room, none were available and the double room we had been allocated was a smoking room. We spoke to reception and received a discounted upgrade to an apartment, which was very reasonable of them. Staff are excellent throughout the hotel.

Dear William Kenneth D., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager
Customer review rating 5.0/5

Martin S. Couples - 22/12/2021 Confirmed reviews ALL

Very happy with our stay, helpful staff and very clean.

Dear Martin S., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Staff very friendly clean rooms with parking

Customer review rating 5.0/5

Joe P. Friends - 20/12/2021 Confirmed reviews ALL

I have nothing but good to say very nice hotel would stay again

Dear Joe p., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Bad Service

Customer review rating 1.5/5

Anonymous Families - 19/12/2021 Confirmed reviews ALL

Valet service is a mess, room cleaning is disappointing.

Dear Fernando Luiz G., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As for your comment about your challenges on the room cleaning, we wish you would have informed us of the situation at the time it occurred or during your stay as we would have been able to rectify the problem at that time and made your stay more comfortable. We have checked your records and we have followed the green program whilst making up your room. Nevertheless, we are sorry for any inconvenience and we will definitely do our best to enhance the guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

I enjoyed my stay.

Customer review rating 4.5/5

A Solo - 14/12/2021 Confirmed reviews ALL

Good service, clean and simple rooms.

Dear Esma A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Great!!

Customer review rating 4.5/5

Jason Business - 12/12/2021 Confirmed reviews ALL

Great service and nice place! Thank you!

Dear Jason B., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Lovely stay!

Customer review rating 5.0/5

Adam Business - 09/12/2021 Confirmed reviews ALL

Nice staff, good facilities, the breakfast was a lil over priced. The rest of the menu was good… odd that room service was cheaper than restaurant service but that was ok as it was a business trip. Loved the pool sauna and steam room at night. Wished the gym was 24 hours as I work odd hours. Many thanks

Dear Adam Kilvert, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Well located

Customer review rating 5.0/5

No N. T. M. T. N. T. Y. Business - 07/12/2021 Confirmed reviews ALL

Amazing as usual Well located Clean Restaurants are delightful and breakfast staff are so friendly Thank y.

Dear Maria T., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank y. again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Comfortable stay

TripAdvisor rating 5.0/5

Sultan A 07/12/2021 TripAdvisor review

Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek.Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure very welcoming staff Special thanks to Mr.Tayel

Dear Sultan A, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Good stay

TripAdvisor rating 4.0/5

dennishessel 03/10/2021 TripAdvisor review

It was one of the best one day stay. The room was amazing with a view to the creek and the city. The staff at the reception during checkin assisted with everything and also upgraded the room and was courteous.

Dear Dennishessel, Thank you for taking the time to share your feedback following your recent visit to Novotel Abu Dhabi Gate Hotel. It gives us great pleasure to read your wonderful comments pertaining to the outstanding service provided by our amazing team. We certainly look forward to welcoming you back for another pleasant experience. Sincerely, Laurent Noury Cluster General Manager

My experience was amazing overall and the location is perfect for working guests and travelers.

Customer review rating 5.0/5

Mohammed A. Solo - 01/10/2021 Confirmed reviews ALL

My experience was amazing overall. The amenities were above my expectations and the staff was professional, kind, courteous, friendly and extremely helpful. The room was spacious and very comfortable. I would certainly recommend the hotel to friends and look forward to my next visit at the Novotel Hotel.

Dear Alistair M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Awesome Experience…

TripAdvisor rating 5.0/5

Johnsnkc 16/09/2021 TripAdvisor review

Rooms are well maintained. Cooling issues on the top floor rooms . You have to find solution for this issue. House keeping staffs are well trained . Awesome customer service . we had good experience … thanks 🙏🏼

Dear Johnsnkc, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We are far beyond grateful knowing that your experience with us was awesome! We have noted your concern and please rest assured that we are taking the appropriate measures to address the problem and to improve the guest experience. It was a pleasure to being of service to you and we hope that you will come back to see us again in the future. Sincerely, Laurent Noury Cluster General Manager

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