ibis Abu Dhabi Gate

ibis Abu Dhabi Gate 3 stars

Customer review rating (ALL Rating) 4.2/5 265 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgian beer café©

  • Free WIFI

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

Telephone +971 2 509 0999

Fax +971 2 509 0990

Contact email

  • By plane

    ABU DHABI AIRPORT At 15km / 9 miles - Shuttle paying

GPS:24.396112, 54.51755

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis Abu Dhabi Gate

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  265 reviews

TripAdvisor Rating  4.5/5  1,071 reviews

Certificate of excellence 2022

Ibis gate Abu Dhabi mussafah

Customer review rating 5.0/5

Chander S. Couples - Confirmed reviews ALL

I m okay with everything,but additional charges seems to be higher,I believe next of my stay ,It will not be there.Thanks

Dear Chander C., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is very important to us and thus, our front office team member have contacted you to better understand your experience about certain additional charges as mentioned. Kindly be noted that we do not have any additional charges for any single booking that we accommodate. All the terms and conditions are visible to our all.accor.com site, all the taxes, service charges, VAT are also visible upon confirming the booking. We hope that this information will be of useful to you on your future visits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Great value for money

Customer review rating 4.0/5

Moegamad V. D. Families - Confirmed reviews ALL

Decent hotel at an affordable price. Lovely swimming pool and great breakfast. The breakfast is always the highlight of our stay.

Dear Moegamad V., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Bad

Customer review rating 0.5/5

Ammar A. Couples - Confirmed reviews ALL

it was bad, room is small and not clean, bathroom is very small and toilet seat location is not even possible to sit on, i had to go out of the room to use go to bathroom.

Dear Ammar A., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. We regret to note that your experience fell below your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Being a 3-star hotel or economy-scale hotel, we have limited services but we provide full value for money spent. The built and size of the rooms, including the room design, furniture and appliances, conform to the International brand standards of Ibis, being a budget-friendly hotel brand. The size and images of the room are also available on Booking.com site to ensure that potential bookers would know the room size and design well in advance. Alternatively, if you wish to book for a bigger room, we suggest you our higher category which is a one bedroom apartment that is more spacious, with fully-equipped kitchen, dining and living room area, for your consideration on your next visit. I hope this information will be useful for any future visit and we regret to note that the ibis' brand concepts did not live up to your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

Nice location

Customer review rating 4.5/5

Maha W. A. Families - Confirmed reviews ALL

I liked it but i have few things I didn’t like. I had twin room, one of the beds under the AC and my mom felt hot but the other bed i felt freezing. The second thing we didn’t like is; you had a shampoo, conditioner & shower gel all in one product but there is no hand wash?. Thank you.

Dear Maha A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, it is our deep regret to hear that you had few challenges during your stay. We wish you would have informed us of the situation at the time it occurred or during your stay as we would have been able to rectify the problem at that time and made your stay more comfortable. We are saddened that your challenges were only brought up to our attention post your stay. Please be informed that all the amenities we provide in the room conforms to the international brand standards of ibis, being an economy-scale hotel brand. 3in1 shower gel provided in our rooms can be used as a soap as well. All other essential & basic toiletries can be purchased in form of a Travel Kit form reception at a very nominal fee. I hope this information will be useful for any future visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Good stay and supportive staff

Customer review rating 4.5/5

Rajendra S. Business - Confirmed reviews ALL

It was a good stay

Dear Rajendra S., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Well located.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Room was cozy and comfortable. Front office staff were professional. Only issue was barcode sticker which was not available in room for ordering food.

Dear Vishal T., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be informed that all our rooms, including the one you've stayed in, dispose F&B menu QR code sticker. We wish you would have informed us that you were unable to notice it at the time it occurred or during your stay as we would have been able to assist you at that time and made your stay more comfortable. We are saddened that this challenge were only brought up to our attention post your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

It's good

Customer review rating 4.0/5

Kamran N. Couples - Confirmed reviews ALL

Tv it was not working room slippers not was available otherwise is good

Dear Kamran N., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, it is our regret to hear that you had few challenges during your stay. We wish you would have informed us of the situation at the time it occurred or during your stay as we would have been able to rectify the problem at that time and made your stay more comfortable. We are saddened that your challenges were only brought up to our attention post your stay. Please be informed that all the amenities we provide in the room conforms to the international brand standards if ibis. Other essential toiletries including slippers can be purchased in form of a Travel Kit form reception at a very nominal fee. I hope this information will be useful for any future visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Well stay and perfect price

Customer review rating 5.0/5

Naji A. Solo - Confirmed reviews ALL

Thank you sure for every second I spent in ibis hotel really I enjoyed staying there as well super thankful to Mr.Mohammed Saleh was so helpful

Dear Naji A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Very good stay

Customer review rating 4.5/5

Pascual D. P. Solo - Confirmed reviews ALL

The services are very good.

Dear Pascual Del P. B., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Good

Customer review rating 5.0/5

Haider A. S. Families - Confirmed reviews ALL

Nice reception service

Dear Haider Ali s., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Professional services offered by lovely staff

Customer review rating 5.0/5

Ashraf O. Business - Confirmed reviews ALL

I just want to suggest a few things to my lovely ibis hotel to enhance the guest experience

Dear Ashraf O., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Nice room

Customer review rating 5.0/5

Sul Couples - Confirmed reviews ALL

It was nice day

Dear Sultan A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Terrible Stay, Unfriendly Staff

Customer review rating 0.5/5

Samira Business - Confirmed reviews ALL

For our exhibition, the team and I stayed for three nights in Ibis Abu Dhabi gate. We shared the same opinion that our stay was terrible and the staff attitude was rude. However, it doesn't matter that the hotel is a 3-star hotel, as I had stayed before in a 3-star hotel and had a very pleasant stay! 1- The room furniture is very old and cracked, the walls are thin, and you can hear all the noises. 2- There were no slippers, no bathrobe. And, if you ask for anything, they say it is chargeable. 3- I wanted a packet of green tea or any herbal tea, but they wouldn't send it and kept saying it is chargeable, although I have mentioned that I wanted to exchange it with the black tea that is there as complimentary. 4- Uncomfortable bed, poor pillows. If the staff were more friendly and easy-going, you would just un-notice somethings, but the small details matter.

Dear Berley R., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

Comfortable stay

Customer review rating 4.0/5

Ganesh Business - Confirmed reviews ALL

Staff was extraordinary whether it was reception, house keeping or kitchen. 10/10 for staff’s behaviour and their hospitality towards the guests. Stay was nice and pleasant. Food was extraordinary as well. Will choose again whenever we get a chance.

Dear Ganeshbhai D., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Estancia agradable

Customer review rating 5.0/5

Juan J. Families - Confirmed reviews ALL

Perfecta

Estimado Juan Jose M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Abu Dhabi Gate. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Laurent Noury Cluster General Manager

Good stay, calm

Customer review rating 4.5/5

Hajaruddin S. Business - Confirmed reviews ALL

Everything quite good, Hospitality and staff behaviour is good Gym, pool and business center most helpful, Only thing is near by no big malls to spend or shop

Dear Hajaruddin s., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room wise is quiet good, room service guys behavior r good, the reception, the pool,the horizon line restaurant all guys behavior r good. I was very happy to stay more than 40 days in this hotel. Only missing is no malls near by to shop And you could keep ATM machine inside the hotel.

Dear Hemanta S., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Long Stay

Customer review rating 4.0/5

Devan Business - Confirmed reviews ALL

Living in the hotel for two and half months was overall a good experience.

Dear Devan W., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Excellent

TripAdvisor rating 5.0/5

sulvana2022 TripAdvisor review

Everything was perfect. The big plus goes for cleanliness of every area, room service and the food in the restaurant. All of the employees are extremely polite and helpful, whatever you might need or ask for -they will make sure you get it.

Dear sulvana2022, We sincerely thank you for taking the time to share your positive review of the ibis Abu Dhabi Gate Hotel! We are far beyond grateful that we made such a positive impression on you. Many thanks for your gracious compliments and rest assured that we will share your feedback with the team without fail. We hope that you will come back and visit us again soon. Sincerely, Laurent Noury Cluster General Manager

Fantastic

TripAdvisor rating 5.0/5

khalidb904 Business - TripAdvisor review

I had a splendid stay at Ibis Abu Dhabi Gate hotel. I want to specially thank Ms. Sia and Mr. Jerun who made my stay special, as a frequent client and an accor member Jarun came to know from me that I recently was blessed with a baby girl and a suprise was waiting for me, the team nicely decorated the room i stayed in with colorful baloons and a lovely cake was waiting for me in the room as well celebrating the baby girl! I was overjoyed and impressed by the attention to details. Bravo!

Dear khalidb904, It’s truly rewarding to read your amazing feedback following your stay at the ibis Abu Dhabi Gate Hotel and that you were impressed with the warm hospitality and service provided by our team. Team will be happy to know that their outstanding service was being recognized online. Rest assured that your positive remarks will be conveyed to them for their exemplary service, to Siya and Jerune especially. It was a pleasure to being of service to you and we really hope to get another opportunity to host your stay in the future. We very much looking forward to your next visit! Kind regards, Laurent Noury Cluster General Manager

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