ibis Chihuahua

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ibis Chihuahua 3 stars

Customer review rating (ALL Rating) 4.4/5 99 reviews

ALLSAFE approved hotel

ibis Chihuahua
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Description

This hotel is PLANET 21 Platinum

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Chihuahua

Av. Benito Juarez Garcia 3115, Col Centro
31000 Chihuahua
Mexico

Fax: +52 614 201 5101

  • CENTRAL CAMIONERA:  1

  • By plane

    CHIHUAHUA (CUU) At 0.1km / 0.06 miles

  • By plane

    GEN FIERRO V At 13km / 8.08 miles

  • By train

    CHEPE At 3km / 1.86 miles

GPS:28.646876, -106.06935

Companies

  • PARQUE CHIHUAHUA 2 km / 1.24 mi
  • PARQUE IND GENESIS 5 km / 3.11 mi
  • PARQUE IND SAUCITO 3 km / 1.86 mi
  • PARQUE IND SUPRA 11 km / 6.84 mi
  • PARQUE LAS AMERICAS 2 km / 1.24 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN LOUNGE

At the ibis Kitchen Lounge, you can relax, have a drink or grab a bite to eat. Enjoy a selection of beverages, beers and light snacks available 24 hours a day, 7 days a week. It's the perfect place to work or relax at any time of the day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 18 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel
  • Videoconferencing

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our guest reviews for
ibis Chihuahua

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  99 reviews

TripAdvisor Rating  4.0/5  305 reviews

Customer review rating 3.5/5

Bernardo Business - Confirmed reviews ALL

Ridiculously small beds

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Miguel Ordoñez M. Gerente General

Great !

Customer review rating 4.5/5

Francisco L. P. Solo - Confirmed reviews ALL

I only needed a blanket

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Miguel Ordoñez M. Gerente General

EXCELENTE

Customer review rating 4.5/5

Manuel Business - Confirmed reviews ALL

EXCELENTE AETENCION

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Miguel Ordoñez M. Gerente General

Great stay

Customer review rating 5.0/5

Angie G. Couples - Confirmed reviews ALL

Housekeeping and front desk were very friendly, will definitely stay there again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Miguel Ordoñez M. Gerente General

stay was not good in your facilitie

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I dont like by lack of water for drink in the room, very small space, and the fan in bathroom not work, breakfast its good

Estimado Aaron L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Chihuahua. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ordoñez M. Gerente General

Bad really bad

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

You guys charge my for items that I not requested still waiting for my refund and a email informing what happened with my refund. You restroom at the lobby dirty I can't used at the moment we arrived and what the receptionist told me the person h Who clean is out already. I need my refund asap.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I need your Name , please. Sincerely, Miguel Ordoñez M. Gerente General

Good stay

Customer review rating 4.5/5

Valentina Business - Confirmed reviews ALL

I travel for work and am always pleased with the experience

Dear Valentina H., We very much appreciate your comments regarding your stay at the ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Ordoñez M. Gerente General

Good stay

Customer review rating 4.5/5

Eduardo Business - Confirmed reviews ALL

Ibis Chihuahua Hotel is very close to downtown and me clients

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Miguel Ordoñez M. Gerente General

Estancia agradable

Customer review rating 5.0/5

Enrique G. Couples - Confirmed reviews ALL

Excelente

Dear Enrique G., We very much appreciate your comments regarding your stay at the ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Ordoñez M. Gerente General

Estancia confortable

Customer review rating 5.0/5

J. Business - Confirmed reviews ALL

Excelente servicio

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Miguel Ordoñez M. Gerente General

Goodyear. But not so much

TripAdvisor rating 4.0/5

Mobile10976432915 Solo travel - TripAdvisor review

Nice place, conviniently located downtown with accesibility and relatively close to the airport. Room WAS ok but nothing Out of the ordinary. TV only has few chanels and the food in the hotel was a bit dry and pretty regular. A little bit more expensive then others in the city. Won't be staying there another time if I don't have to

Very nice stay!

TripAdvisor rating 5.0/5

JanetK1190 Solo travel - TripAdvisor review

My stay was perfect. The staff was friendly, accommodating and professional. My room was on the small side, but it was very well designed, and comfortable. It reminded me of European hotels. It was my first time in this chain and I will definitely look for their hotels as I travel in Mexico.

Dear Mrs Janet, We very much appreciate your comments regarding your stay at the ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Ordoñez M. Gerente General

Everything you need! Good, modern clean room, economical, everything works and Dog Friendly!

TripAdvisor rating 4.0/5

daddyogrande Solo travel - TripAdvisor review

One would think dog friendly would be a given in a city called Chihuahua, but it's very difficult. There are others but this is the least expensive and he most modern one I've found. This was my third stay and the staff is always very friendly and the rooms are always nice. 200 peso charge for the dog (US$10), but even with that it's still the best price in town. Conveniently located next to an Oxxo and a bank in the same parking lot. The breakfast is fine, but there are better restaurants in Chihuahua for dinner. I have noticed that the room heat seems to have a limit on how high it will warm the room and on one visit it was extremely cold. If it wasn't for that, I would give it 5 stars instead of 4.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Miguel Ordoñez M. Gerente General

Good quality great price

TripAdvisor rating 4.0/5

davePPB Business - TripAdvisor review

This hotel was everything you would expect from a European hotel.....I thought it was more than adequate for the fantastic price....rooms are small as they are in every European hotel but clean and comfotable

Nice

TripAdvisor rating 4.0/5

didierurayel Friends getaway - TripAdvisor review

Everything was good but the bathroom, is imposible to get soap from those containers, had to get out and buy me soap, besides that I had to contact my bank since the hirl at the lobby charged my card twice!!

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