Novotel Suva Lami Bay Hotel 4 stars

Customer review rating 4.1/5 2,778 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Suva Lami Bay
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+ 24 Services

Hotel extras

  • Located directly on the waterfront of Lami Bay

  • Waterfront pool, fitness centre, Day Spa

  • Local/global dining on the bayside terrace

  • Free shuttle bus from hotel to city centre Monday - Friday

  • 8 flexible spaces for meetings and events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Jogging track
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Suva Lami Bay

Queens Road
Lami Bay

suva
fiji

Tel: +6793362450

Fax: (+679)3362455

Check-in from 14h00

Check out up to 11h00

  • By plane

    NADI INTL AIRPORT At 190km / 118 miles

  • By plane

    SUVA At 25km / 15.54 miles

GPS :-18.10785, 178.396334

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

meeting rooms

From 1 to 800 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 double bed and 1 single bed, Garden side

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 double bed and 1 single bed

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room with 1 Queen size bed, Ocean view

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 2 Queen-size beds, Ocean view

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

HUSK RESTAURANT

Type of cuisine: International

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TONIQUE GIN LOUNGE

Non contractual photo

Specializing in gins from around the world, Tonique Gin Lounge & Bar boasts a casual, contemporary waterfront atmosphere ideal for any occasion. From cocktails to coffee, Tonqiue is the place to meet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suva Lami Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,778 reviews

tripadvisor

TripAdvisor Rating 3.5/5

755 reviews

A little clarity would have gone a long way!

TripAdvisor rating 3.5/5

Erik H 23/06/2020 TripAdvisor review

We stopped overnight in Suva on the way to Levuka, and had booked another couple of nights on return from Levuka to laze around and to do some shopping in Suva before returning to Nadi. The first night we used our Accorplus free night, the other two nights were booked by calling the hotel and making the booking directly. So we were staggered when we arrived to find that the restaurant and bars were not operating. No one mentioned that to us at all. Lami Bay is 15 minutes out of Suva so our decision to eat in and relax was effectively shot to pieces. While we were in Levuka, we decided we were not prepared to stay the extra two nights under these circumstances so on our return, we cancelled. Apart from the irritation that no one told us that we would not be able to eat or have a drink at the hotel, I don't understand why the restaurant/bar was closed anyway. The Novetel in Nadi is operating with a restaurant open, as are many hotels on the western side: ShangriLa, Marriott Momi Bay, Radisson ... Other hotels in Suva have their restaurants open. Why not Lami Bay? Please note that the service rating below is based on the restaurant being closed. The staff we dealt with were lovely.

Good stay

Customer review rating 4.1/5

Maika T. Families - 06/04/2020 Confirmed reviews ALL

We enjoyed our 2 nights stay. Were greeted with friendly and smiling staffs. Really enjoyed staying at the room allocated for my family and the kids really loved their pools sessions.

Dear Maika T., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Well catered for under difficult times

Customer review rating 4.1/5

Sheryl Business - 30/03/2020 Confirmed reviews ALL

Welcoming staff who were happy to assist all requests. Comfortable rooms and good air conditioning. Excellent views of the habour from balcony.

Amazing stay!!

Customer review rating 4.1/5

Kiri Friends - 25/03/2020 Confirmed reviews ALL

I had an amazing stay at the Novotel, the staff were kind, attentive and were always helpful!! The view from the restaurant was also quite beautiful and the gym was well equipped. I would absolutely recommend that anyone stay here!!

Peaceful in a time of an evolving Pandemic

Customer review rating 4.1/5

Charmaine F. Business - 25/03/2020 Confirmed reviews ALL

Firstly thank you for a wonderful stay . The rooms are immaculate , the food fantastic and the always helpful and happy staff an absolute pleasure . Especially as it was at the start of the now worldwide pandemic situation the environment allowed our team to go to work at CWM to put pacemakers in for the week rested and well nourished with a lovely enironment to come back to in the evening . Hopefully the road in to town will ease up once the new bridge is in , the only minor barrier to its situation . See you next time , kind regards , char

Excellent services

Customer review rating 4.1/5

Leidi Solo - 20/03/2020 Confirmed reviews ALL

Amidst the Covid19 situation, i was ordered by the New Zealand government to come home which means cutting my stay at Novotel hotel short. They were very considerate of the situation and gave me a refund of the remaining days that i fully paid in advance. I would definitely recommend this hotel to anyone traveling to Fiji because of their excellent services. I would love to stay there again next time! -Leidi R. New Zealand

Great suits my needs

Customer review rating 4.1/5

Eric S. Business - 16/03/2020 Confirmed reviews ALL

Works well for me and people are great

Bula Eric, Thank you for writing back to us and its always a pleasure having you stay us. We hope to see you back in the future. Warm Regards Roberta Hazelman Front Office Manager

Reasonable short stay option

Customer review rating 4.1/5

Yashmin Z. Families - 11/03/2020 Confirmed reviews ALL

Our stay was pleasant and staff were friendly as usual ensuring room was kept clean with amenities provided. What we found a bit disappointing was on the catering side. The breakfast offering was overpriced especially when considering lack of fresh local produce and variety of pastries. The banana's were soft and no pawpaws. I don't mind paying $28 or $36 but require the variety of food to be offered match the cost.

Bula Yashmin, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Good Stay

Customer review rating 4.1/5

Violet S. V. Business - 10/03/2020 Confirmed reviews ALL

The customer service was excellent and the overall services were excellent as well.

Bula Maca, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Staff was Amazing but I got Bedbugs!

Customer review rating 4.1/5

Max W. Business - 09/03/2020 Confirmed reviews ALL

The staff was absolutely amazing so I feel bad to complain however I’ve been needing to call you guys as it’s now been confirmed my bites were caused by Bed Bugs. I left your Hotel and they appeared a few days after as BedBug bites take some time to appear. My back and legs were covered in bites and I’m only now getting rid of them. I have never got Bedbugs in my life but it caused major issues for me as they can travel on a person clothes and suitcase as I’m coming home to a 1 year old. Can the manager please reach out to me about compensation on this matter ? Before I escalate this issue.

Bula Max, Thanks for alerting me to the issue mentioned in your review. While being really pleased to see that you liked our staff and the hotel, it was obviously very disappointing to hear that you received bites while in Fiji. I unreservedly apologise if the bites occurred while you were staying with us. I will make sure that the room you stayed in is fumigated. However, I should point out that the room has been occupied quite a few nights since you left 13 days ago. We have not had any other reports of insect bites from subsequent guests staying in that room or indeed any other room in the hotel. As discussed, as a gesture of goodwill I would like to offer you 2 free nights accommodation during your next visit to Suva. Please email directly to our Front Office Manager; Roberta Hazelman. Her email address is: fo… Once again, thanks for taking my call and we will most certainly do our best to ensure that your next stay is a pleasant one. Sincerely Tim Tim Dearsley General Manager

Great stay

Customer review rating 4.1/5

Susan V. Solo - 09/03/2020 Confirmed reviews ALL

Very friendly and helpful staff and great service

Bula Susan, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Beautiful view and super clean

Customer review rating 4.1/5

Jyoti Business - 08/03/2020 Confirmed reviews ALL

I had a very pleasant stay. The view was perfect...seeing the blue waters and fish first thing in the morning and watching stars from the balcony was the highlight of my stay.

Bula Jyotishna, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Loved the place. Quite and has a brilliant sunset which is very pleasant from the deck.

Customer review rating 4.1/5

Prakash S. Couples - 08/03/2020 Confirmed reviews ALL

Loved the staff, management and overall feel.

Dear Prakash M., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Welcoming staff much appreciated

Customer review rating 4.1/5

Richard O. O. Friends - 06/03/2020 Confirmed reviews ALL

Accommodation was great but we did have a leaky shower that came into the bed room

Bula Dianne, Thank you for posting your review, and we are pleased that you enjoyed your recent visit. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding the shower problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Good location, warm welcome, good staff.

Customer review rating 4.1/5

Victor Business - 05/03/2020 Confirmed reviews ALL

Visit was short, spent 2 nights. Satisfied with the customer service, however, the food was too expensive.

Bula omobolaji, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Quite, ideally located

Customer review rating 4.1/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

The hotel provides all the necessary needs at a high level for the purposes of accommodation

Bula Maui, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

well located

Customer review rating 4.1/5

Namraata S. Business - 05/03/2020 Confirmed reviews ALL

Sanitation well maintained enough spacing in terms of bedroom no noise pollution privacy maintained overall good stay

Bula Namraata, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also really useful to hear about those areas where we can make improvements. I will share your comments with our team to show them just where we do need to improve. Thank you again for sharing your experience and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager

Well located

Customer review rating 4.1/5

Anonymous Families - 04/03/2020 Confirmed reviews ALL

We enjoyed our stay eventhough it was for 1 night only. The front office staff were very helpful with our booking as were "walk in" clients. My boys enjoyed the pool and the breakfast the next day. We forgot our personal items in the room, thank you Mili for keeping it until the day of collection. Looking forward to coming back there again.

Dear Sala, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

Enjoyable stay

Customer review rating 4.1/5

Mili Families - 03/03/2020 Confirmed reviews ALL

A one night experience was enjoyable by the whole family. The scenery and hospitality was wonderful. The room was well fitted for our family size including the two queen size beds. Thank you.

Dear Mili, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

IDYLLIC SPOT

Customer review rating 4.1/5

Tara S. Business - 03/03/2020 Confirmed reviews ALL

Novotel Lami is set right on the water; the islands in the Bay are picture-perfect; and the garden surrounds feel green and lush. But the stand-out feature is the staff - everyone I encountered was warm, thoughtful, and ready to break into a gigantic smile.

Dear Tara, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front Office Manager

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