Mercure Hanoi la Gare 4 stars

Name: Mercure Hanoi la Gare | Hotel in Hanoi | all.accor.com - Meetings
Address: 94 Ly Thuong Kiet Street, Hoan Kiem District, HANOI, 100000, Vietnam
Telephone: +842439447766
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 328 reviews

94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Mercure Hanoi la Gare

Hotel for travellers looking for local and authentic experiences

"The General Manager of Mercure Hanoi La Gare, would like to welcome you."" Ms. Thuy NGUYEN, Hotel General Manager"

Thuy NGUYEN, Hotel Manager

At the Mercure Hanoi La Gare, you can enjoy all that Hanoi has to offer from the comfort of our 4-star hotel. Conveniently located a 10 minute walk away from the Old Quarter, the hotel is in close proximity to a lot of major historical sites in Hanoi - 5 minutes to a shopping centre and ICE Exhibition Centre, 10 minute walk to the Temple of Literature, 15 minutes to Hoan Kiem Lake, and more. We're also located 200 metres from the Hanoi Railway Station.

Located 200 metres away from the Hanoi Railway station, Mercure Hanoi La Gare offers great convenience and access for your trips to Sapa and Ninh by trains. A number of interesting museums are within short walking distance, including "Whether you're looking to stay in or immerse yourself in the culture of Hanoi, there's plenty to keep you busy. With an outdoor tennis court, bicycle rentals, golf facilities, and nearby boat excursions, there's something for everyone "

Ho Chi Minh Mausoleum, Hanoi Old Quarter, the Temple of Literature , Hoan Kiem Lake, Ngoc Son Temple . Just waiting to be discovered. Follow the guide, the hotel staffs are happy to help you plan your visit of Hanoi.

Hotel extras

A fine French and Vietnamese brasserie restaurant
"Business centre & copy/printing service available "
Free Wi-Fi & 24-hour room service
Located 20 minutes from railway station
"A range of 4-star quality facilities "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Convention centre

Access: 0 m / 0 mi 5 min walk / 3 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our accommodation(s)

Room

Standard 1 Queen-size Bed

2 persons
20 m² / 215 sq ft

Bedding 1 x Queen size beds and 1 x Queen size beds

Room

Standard 2 Single-size beds or 1 Queen-size bed

2 persons
20 m² / 215 sq ft

Bedding 2 x Twin beds and 1 x King size beds

Room

Superior room Queen-size bed

3 persons
27 m² / 290 sq ft

Bedding 1 x Queen size beds and 2 x Twin beds

Room

Deluxe 1 Queen-size bed and 1 sofa bed

3 persons
35 m² / 376 sq ft

Bedding 1 x Queen size beds and 1 x Single sofa beds

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 328 reviews

TripAdvisor Rating 4.0/5 1,360 reviews

Great hospitality throughout the hotel that makes an awesome stay

tjlovetotravel Solo travel - 1/25/2023 TripAdvisor review

One of those very very rare hotel whereby though not 5 star property, it just makes you sad to leave after my 5 nights stay. Top notch when it comes to hospitality and front desk to restaurant n housekeeping personnel were all eager to make you feel at home n more. I was assigned a corner room which was slightly bigger. I book for superior room rather than standard. Location wise is not very near to all the main attracts but for someone who love to walk for hours, it was acceptable. Train street is about 6-8 mins walk from hotel and a beautiful experience when the train passes thru the cafe. The only issue in the hotel are noises in the morning when housekeeper start their daily cleaning or if above guest are busy walking around in their room. Water pressure is low but all the staff made up to these failings that I discovered during my stay. Better to book Grab to get to hotel as taxi cost was VND 120000 more as compare to taxi hailed from airport

Make sure they clean

Tema K 1/23/2023 TripAdvisor review

Great location, and friendly staff. Bathrooms had mold, tried to switch rooms, but equally as bad. Breakfast fantastic. Make sure rooms are clean, but otherwise good place to stay. They try very hard to please

Good work on managing the customer satisfaction, Ms Thuy

EnjOy224 Couples - 1/23/2023 TripAdvisor review

I booked this hotel on my Accor Live app, and what a pleasant surprise. The front desk and Conceirge did wonderful…and best of all, the GM MsThuy did a good job of managing all her staff. I’m definitely going back again, on my next trip to HAN on March 2023! Good location, friendly staff, nice breakfast ambience. Only -ve…if you’re looking for a gym, it’s just one under-utilized small room. And the views from the rooms aren’t fantastic (but what do you go to Hanoi for?)

Fire alarm drill with no notice

Matthew T. Couples - 1/22/2023 Confirmed reviews ALL

Had a fire alarm drill at mid day Wednesday. No notice was given beforehand, and the announcements did not say it was a drill. Was forced to get out of bed and walk down 6 flights of stairs with very bad food poisoning only to find out it was a drill. Your receptionist can sheepishly tell me that it was a drill.

Well located with great service

Wito Couples - 1/21/2023 Confirmed reviews ALL

Mercure Hanoi La Gare is well located near the Old Quarters, within short enjoyable walk towards major tourist attractions. Special thanks to Ms Hua that make our stay memorable. Her kind assistance to call our tour agent to Ha Long Bay and make sure the pick up arrangement was done properly Mercure Hanoi La Gare will be our choice for the next Hanoi trip.

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