Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 986 reviews

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior or Privilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

Single Bed

Single room with 1 single bed

  • One person
  • 13 / 139 sq ft
  • Bedding 1 x Single beds
  • Views: Courtyard View
  • Accessible room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  986 reviews

TripAdvisor Rating  4.5/5  606 reviews

Totally great hotel

Customer review rating 4.5/5

Jonathan B. Business - Confirmed reviews ALL

Lovely room great breakfast Even plates were hot Staff superb

worst stay in all my years that I am visiting your hotel

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

1 Room quality poor, chair (for example) shows wear and tear from decades of use. 2 Restaurant closed the first two days, this should have been communicated when booking. At my request the receptionist did not even think to pick up the phone to verify if a certain restaurant was open (Monday evening), just recommended me to 'have a look.' 3 When returning from dinner on the first evening I needed some water. In first instance I was advised to 'do some shopping.' Then, after producing two small bottles of water the receptionist insisted for me to go up to my room (4th floor) to get my credit card, which for some reason, was not linked to my room. Seriously? 4 at checkout I was informed that I cannot get a receipt since I seemed to have booked with a (French) third party (of which I never heard of). After verification, seemingly there exist mirror websites mimicking your (and other) hotels website for bookings. Admittedly, that's not your fault, but as business traveler I would have appreciated some assistance with the receipt. All in all a very disappointing stay.

Customer review rating 4.5/5

Chai Business - Confirmed reviews ALL

It would be nice to have a small electric kettle in the room.

Two nights in Ostrava

Customer review rating 4.5/5

Paul Couples - Confirmed reviews ALL

Everything good except bar & restaurant closed.

Good Stay

Customer review rating 5.0/5

Y. C. Business - Confirmed reviews ALL

very nice, Kind people.

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Other web-users rate our hotel

  • 231 reviews 8.7/10 Location
  • 306 reviews 8.3/10 Room
  • 321 reviews 9.3/10 Service
  • 245 reviews 9.6/10 Breakfast
  • 145 reviews 7.5/10 Comfort
  • 139 reviews 8.5/10 Cleanliness
  • 134 reviews 8.6/10 Food

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