Novotel Amsterdam Schiphol Airport

Information message

Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,145 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

Telephone +31 20 721 9180

Fax +31 23 747 0399

Contact email

  • CONNEXXION:  300/310 HOOFDDORP

  • By plane

    SCHIPHOL AIRPORT At 6.5km / 4.04 miles

  • By plane

    SCHIPHOL AMSTERDAM At 6.5km / 4.04 miles

  • By train

    HOOFDDORP At 0.2km / 0.12 miles

  • By train

    HOOFDDORP STATION At 0km / 0 miles

  • By train

    HOOFDDORP STATION At 0.35km / 0.22 miles

GPS:52.291615, 4.701503

Companies

  • ABBOTT BV 1 km / 0.62 mi
  • ALCATEL LUCENT 1.1 km / 0.68 mi
  • ARCADIS 1.2 km / 0.75 mi
  • ASICS EUROPE 0.35 km / 0.22 mi
  • BLUE WATER ENERGY 0.75 km / 0.47 mi
  • CBRE 0 km / 0 mi
  • CROCS EUROPE 1.1 km / 0.68 mi
  • FLUOR 0.8 km / 0.5 mi
  • LOREAL NEDERLAND 0.35 km / 0.22 mi
  • MCCAIN FOODS 1.2 km / 0.75 mi
  • OMRON EUROPE BV 0.8 km / 0.5 mi
  • PLANTRONICS 0.35 km / 0.22 mi
  • SANOMA 0.5 km / 0.31 mi
  • SONION NEDERLAND 0.4 km / 0.25 mi
  • TNT EXPRESS 0.29 km / 0.18 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

GOURMET BAR RESTAURANT

The GOURMET BAR restaurant is at the inspiring and vibrant heart of the hotel and offers an informal, friendly eating and drinking experience where people can enjoy trendy drinks and eat fresh, healthy and inspiring dishes from our open kitchen.

Your meetings and events

All of our meeting rooms are pillarfree and feature plenty of daylight. High quality Illy coffee is available across our meeting floor and free high speed WIFI comes as a standard. Meeting @ Novotel brings no surprises, just good quality for a fair price. The hotel features 17 meeting rooms and 1300 m² of meeting space. All rooms feature daylight, a build in beamer & screen and free WIFI. Whether it is a coaching session for 2 or a 3-day congress for 360, we have what it takes to make your event a success.

Room descriptions and layouts

22 

meeting rooms

From 1 to 360 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The hotel offers rooms in 4 categories - Standard, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available. Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

Our guest reviews

Our guest reviews for
Novotel Amsterdam Schiphol Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,145 reviews

TripAdvisor Rating  4.5/5  1,372 reviews

Certificate of excellence 2022

Good stay

Customer review rating 3.5/5

Heike Business - Confirmed reviews ALL

Overall the stay was pleasant except for the evening of May 19th in the bar. The bartender was rude and arrogant. Rolled his eyes when we wanted to sit down at a table and said: that's why he asked us if he could help us. Yes, at first we just wanted to look and decided to take a seat. He condescended to say that it was communication. I will definitely not go to the bar again on my next visit.

Dear Heike E., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. I am sorry to read your experience at the bar. Please be assured that this will be discussed internally. Hopefully you enjoyed the rest of your stay with us Thank you again for sharing your experience! Best regards, Eefke Administration

Well located

Customer review rating 3.5/5

Isabel Business - Confirmed reviews ALL

The less positive comment concerns the breakfast, since there is no space reserved for diet food. Breakfast is typically English, so it's not healthy. I also would like to highlight the fact that there is no transfer, so I had to hire a taxi from the airport to the hotel which cost 20 €, otherwise, I would have to go by train and it would take a long time to reach the destination.

Dear Isabel P., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I am glad to hear that the location has been convenient for you. Please let me explain why we do not have a shuttle: We try to be as sustainable as possible, and as we are located next to the train station, which makes our hotel easy to reach. Every 10 minutes there is a train from schiphol to hoofddorp, which will take you 4 minutes. Furthermore, a shuttle is usually split between a number of hotels, with the cost added into the room rate. Thank you again for sharing your experience, and we hope we may welcome you soon again. Best regards, Eefke Administration

Great staff, great stay!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Short stay but very enjoyable.

Dear Vitorio S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Eefke Administration

Friendly staff, good facilities

Customer review rating 4.5/5

David H. Business - Confirmed reviews ALL

Nice clean room, well appointed and within a very short stroll to transport options. Staff were very friendly and welcoming.

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I am happy to hear that our team welcomed you well! The concerning points will be taken in consideration and discussed internally. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Eefke Administration

Ok

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I am an Accor member and I did not get a complimentary beverage. All my colleagues did. Otherwise ok

Dear Grant Jonathan S., Thank you for your time to share your experience with us. I am sorry to hear that the membership slipped through. This time, the booking has been made with your full name, and previous years it has been booked without "Jonathan". I made sure the profiles are merged now, so the membership will be seen by my colleagues. I am sorry for the inconvenience, however I am sure my colleagues from the front office would be happy to help you with this issue while being in the hotel. Thank you for staying with us again after two and a half years ! Hopefully we may welcome you son again. Best regards, Eefke Administration

Good stay

Customer review rating 4.5/5

Shyamal R. Families - Confirmed reviews ALL

Clean and cosy room. excellent breakfast. convenient location.

Dear Shyamal R., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we can welcome you again in the future. Lets plant some trees together! Best regards, Eefke Administration

Brilliant as always!

Customer review rating 5.0/5

F E. Business - Confirmed reviews ALL

Every time I use this hotel the service is first class. The staff are attentive, friendly and all adopt a can-do attitude! They are extremely helpful with anything and polite too.

Dear Mr. E., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am happy to hear that you had a good stay with us as usual! The compliments will be shared to the manager on duty! Thank you again for sharing your experience, and hopefully we may welcome you soon again! Best regards, Eefke Administration

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Short distance from the airport

Dear simo l., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. I am happy to hear that the location has been convenient for you. I've placed in your profile that you prefer a room far from the elevator. This will be taken in consideration for your next stay with us. The fact that the water was floating has been passed to our technical department. Thank you again for sharing your concerns, and we hope we may welcome you again in the future. Best regards, Eefke Administration

Well located near the train station and good link to Airport. Good stay.

Customer review rating 4.0/5

Devang Couples - Confirmed reviews ALL

Me and my wife had a great stay at Novotel Amsterdam airport. We enjoyed our stay and room was comfy. My wife and I have enjoyed breakfast first two days of our stay but little disappointed on our check out day since breakfast was not ready until 7.00 am and we’ve to leave at 7.00 am to catch our flight back to London. We found out that breakfast was delayed on 16th May due to power failure in the kitchen area. We were not able to eat our breakfast on that morning so bit disappointed. We really hope this can be improved for our next stay at Novotel. Thank you.

Dear Devang Hasmukhbhai S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I am happy to hear that you enjoyed our breakfast. My apologies for the fact that it has not been communicated to you that the breakfast has been delayed due to power shortage. Furthermore I am happy that the rest of your stay has been comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Eefke Administration

A bit disappointing

Customer review rating 3.0/5

Diane Solo - Confirmed reviews ALL

I thought Schiphol meant that the hotel would be right next to the airport. But I had to take a regular train and then lug my suitcase down stairs (elevator wasn't working), and on 5 mn to the hotel. It should be clearly stated that the hotel is quite far away. The safe was broken (a nice staff member repaired it. It really was broken) and in the morning at 6 am: the coffee machine wouldn't work. The room was comfortable although I don't now why I was provided a wheelchair accessible room. Wifi worked well.

Dear Diane C., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are called a Schiphol Airport hotel since we are located in the area of schiphol. We do not have a shuttle for the following reasons. We try to be as sustainable as possible, and as we are located next to the train station, which makes our hotel easy to reach. Every 10 minutes there is a train from schiphol to hoofddorp, which will take you 4 minutes. I am sorry that you experienced your travel to our hotel like this. Furthermore i am happy that our colleagues helped you well during your stay. Regarding the room, a disabled room ahs been booked via hotelbeds. If this has been booked accidentally, our front office colleagues are happy to look for possibilities to change rooms in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Eefke Administration

Well located but not really value for money

Customer review rating 3.5/5

Jan E. Business - Confirmed reviews ALL

Plus: The hotel is well located close to Hoofddorp station and the office I was visiting. The hotel is nice and clean. The staff was nice and gave me a good impression. Minus: The cost for the room was high (265 Euro + tax). Breakfast was not included. I paid separately for that and it was ok but not more for what I was paying (20 Euro). At check-in I arrived a couple of hours earlier than normal check-in time and as I had a few minutes I asked if the room was ready and I could check in to leave my luggage. The answer was that the room was ready but that I would be charged an early check-in fee per hour. This is my first experience in any hotel of this. Maybe this is a new thing that will be coming but I was surprised and bit disappointed but ha not problem to wait until I could check in without additional fees.

Dear Jan E., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to hear that the checkin did not go as expected. It is understandable that you were surprised. We indeed ask for a early checkin fee whenever guests would like to check in earlier, however this depends on several aspects. Please be assured that this matter will be discussed internally to communicate this better to our guests. Thank you again for sharing your experience, and we hope we may welcome you soon again. Best regards, Eefke Administration

Great overall experience

Customer review rating 5.0/5

Lee Couples - Confirmed reviews ALL

From the hotel staff to the quality of the room to the bar in the lobby, we had a wonderful experience. And it was affordable too! Thank you!

Dear Lee M., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am happy to hear that your stay met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Eefke Administration

Lovely business stay

Customer review rating 5.0/5

Dp Business - Confirmed reviews ALL

Always a pleasure tot return to Novotel Schiphol

Dear Daniel B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. We do not provide our guests with a bottle of water in the room. We have the finest tap water in Europe, so we try to give as less plastic bottles as possible. If you rather not drink from the tap, at the front office we have a water point where bottles can be refilled. If our guests do not have a bottle, We sell reusable water bottles at the front office. Thank you again for the beautiful review and sharing your experience. We hope your next visit will be as pleasant as the previous one. Best regards, Eefke Duty manager

Comfortable and welcoming

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

I stayed for 3 nights and 3 days. Rooms were clean and so comfortable and modern. I used room service for my meals. The service was prompt and food was okay. The people at the reception desk were outstanding and always very helpful. Overall, it was an exceptional stay.

Dear Marilyn N., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to hear that you had a wonderful stay with us ! Thank you again for sharing your experience, and we hope we may welcome you soon again. Best regards, Eefke Duty Manager

Great staff good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent service, great breakfast.

Dear Adil D., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Furthermore, it is wonderful to hear that you started the day off well with our breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Eefke Duty Manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Staff somewhat unefficient and not really friendly

Dear Volker B., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you would like to tell us more about the inconveniences, please let us know. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Eefke Administration

Wonderful experience

Customer review rating 4.5/5

Swati Families - Confirmed reviews ALL

The stay was amazing. Good location, very friendly staff, spacious rooms. If food had more vegetarian options it would have been really nice

Dear Swati J., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Eefke Duty Manager

Very comfortable hotel

TripAdvisor rating 4.0/5

gmordojovich2019 Families - TripAdvisor review

Very modern with an excellent restaurant. Good breakfast. Clean. Excellent fitness area. Missing a pool thou. Little bit far from Amsterdam but near of many beautiful places like Keukenhof, Harlem, The Hague. Quiet neighborhood. Kind reception personnel.

Short stop between 2 flights

TripAdvisor rating 4.0/5

Fredkoz Business - TripAdvisor review

I was there for a short stop between my flight landing at 22h30 and the next one taking off at 08h00. Efficient stay with expected services. Room was well equiped, bar was nice, I did not have the chance to test the breakfast...

Good stay at he Airport neighborhood

TripAdvisor rating 4.0/5

odzehl Business - TripAdvisor review

The hotel has improved the service. Breakfast is now balanced and good. The parking garage, parking is easier to realize with an upgrade. But still only a Credit Kate is taken (Mastercard), no Amex, no Visa from Ing Diba. At the time the hotel wars byssi with a lot of migrants.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby