Mercure Hotel Khamis Mushayt 5 stars

Customer review rating 3.1/5 164 reviews

Mercure Hotel Khamis Mushayt
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+ 20 Services

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Indoor swimming pool

  • International cuisine

  • Fitness centre

Hotel location

Mercure Hotel Khamis Mushayt

Khamis Mushayt
PO BOX 892
 khamis mushayt
saudi arabia

Tel: +966172233466

Fax: (+966)7/2220268

Check-in from 12h00

Check out up to 15h00

  • By plane

    ABHA AIRPORT At 15km / 9 miles - Shuttle free

GPS :18.304464, 42.716727

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Room service
    • Cold snacks
    • Hot meals
  • 3 Meeting rooms
  • Business Center
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 161 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 34 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-in
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • AHB Additional charge
  • Services for children
    • Childrens TV Channels

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 30 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Hotel Khamis Mushayt

100% genuine reviews from our guests

Find out more

ALL Rating 3.1/5

164 reviews

TripAdvisor Rating 3.0/5

106 reviews

Comparing to other accure hotels this was the worst

Customer review rating 1.5/5

Abdallah B. Business - 09/10/2021 Confirmed reviews ALL

Un happy and big disappointment Everything was below expectations

Customer review rating 2.5/5

Shady S. Business - 01/10/2021 Confirmed reviews ALL

No TV work No refrigerator work No AC work

Poor service

TripAdvisor rating 2.0/5

shady4484 Business - 01/10/2021 TripAdvisor review

I think Mercure Khamis hotel didn't deserve money paid for it, as it has very poor service, I recieved the room with refrigerator did not work, TV didn't work, quality of tissues in Bathroom are poor, so I only accommodate in this hotel because related to All Accor plus points I must ask many times to be added to my account

Customer review rating 0.5/5

Anonymous Business - 29/09/2021 Confirmed reviews ALL

AC was not working and didn’t receive any emails about the maintenance in the hotel and difficult to sleep plus the bad odor in the room

Horrible experience

Customer review rating 1.0/5

Sandeep S. Business - 12/07/2021 Confirmed reviews ALL

Starting of my stay was very nice as duty manager arranged early check-in and breakfast for me. Horrible experience started as soon I entered in the room (1) Carpet was very old with burning sport and coming out of the floor (2) Chair cloth was coming out (3) No small towels provided (4) No proper lunch / dinner menu was available (5) No taxi drop to airport was available (6) Room condition was pathetic

Bad hotel furniture. The worest Mercure hotel that I never seen

Customer review rating 0.5/5

Anonymous Business - 19/06/2021 Confirmed reviews ALL

It was bad experience and because of that I won't stay in Mercure hotel in any location

A good s.

Customer review rating 5.0/5

A G. S. Business - 18/06/2021 Confirmed reviews ALL

I appreciate each member and employer in this facility, Each one doesn't save any effort to make the s. comfortable specially the restaurant in the breakfast. I'm looking forward to visiting the hotel after the renovation process, it seems a promising one, I can't wait

Old furniture old rooms

Customer review rating 1.5/5

Anonymous Business - 12/06/2021 Confirmed reviews ALL

Receptionist advised me that three is expected noise ; although that he assigned me a room on 3rd floor to be under noise directly!!!!


Customer review rating 4.5/5

Hasan A. Business - 06/03/2021 Confirmed reviews ALL

The stuff soo friendly and high level of experience.

Very old facility

Customer review rating 2.5/5

Marawan R. Business - 06/02/2021 Confirmed reviews ALL

The hotel is very old, every thing smells old with bad way. Towels very old with holes in it. Price vs hotel cappilitts is very expensive

Back to my favorite hotel in Aseer

Customer review rating 5.0/5

Yamen H. Business - 06/02/2021 Confirmed reviews ALL

More than one year, since the beginning of Covid-19 crisis, I missed Abha and South region in general I missed Mercure, my favorite hotel since 2004 I noticed the precautions taken to ensure guests protection (Sanistised & sealed towels, inside room breakfast) Also I noticed some renovated facilities (bathrooms, electric plugs, and new coffee machine in 5th floor lounge) Special thanks to two front office employees The one on Wednesday 3rd Feb night shift & morning and afternoon shift

One of the worst hotels

Customer review rating 1.5/5

Kashan Business - 26/01/2021 Confirmed reviews ALL

Staff is friendly and cooperative. Breakfast selection is okay. However, property is one of the worst in terms of room an hotel quality. Gym is to a next level of worst, it's shame to be called gym. Since the hotel is part of Accor group, you should remove the name because it doesn't meet the standard.

Good stay

Customer review rating 3.5/5

Fahad Families - 14/01/2021 Confirmed reviews ALL

The hotel is quite old, need renovation. Receptionists are friendly and welcoming. The suite and the rooms are small. Sofabed is bad and has staining .

Quite old hotel, average service

TripAdvisor rating 3.0/5

fab1234200 12/01/2021 TripAdvisor review

Old hotel . Need renovation. Check in was smooth as well as check out. Receptionists are welcoming and smiling. Suite is small and the air conditioning is not good . Overall experience was not so good. The alternative options are limited in the city.

Customer review rating 3.0/5

Shady S. Business - 27/12/2020 Confirmed reviews ALL

I have issue that Mercure Khamis, most of night I spent, no points added, I have ten days in 2020 not added and I talked to the responsible person many times, and nothing done, iam disappointed

Cleanliness and rooms conditions are terrible

TripAdvisor rating 1.0/5

diyaa400 26/12/2020 TripAdvisor review

The cleanliness and rooms conditions of this hotel are very terrible even I highlighted this issue to the duty manager but he wont help, he show us other rooms with the same bad quality and my booking was for 2 nights and I canceled the other night and left

good stay

Customer review rating 3.5/5

Abdelmonem J. Business - 10/12/2020 Confirmed reviews ALL

The hotel is good, gentle staff, but the furniture is too ancient

Good location

Customer review rating 3.5/5

S. Solo - 13/11/2020 Confirmed reviews ALL

Good location. Hotel seems old Check in was good with efficient check in team


Customer review rating 3.0/5

Rene R. Business - 07/11/2020 Confirmed reviews ALL

The door to the rooms was too tight you had to push hard to in and out. Not enough three-pronged outlets. No restaurants open. Hotel is too old in general.

As experience

Customer review rating 0.5/5

Mohamed H. H. Business - 22/10/2020 Confirmed reviews ALL

The room was not good ventilated, I am not smoker and I smelled smoking all over the time There were no sport channels on tv Room is very poor in quality

Our most recent 20 reviews

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