Mercure Hotel Khamis Mushayt 5 stars

Customer review rating 3.1/5 160 reviews

Mercure Hotel Khamis Mushayt
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+ 20 Services

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Indoor swimming pool

  • International cuisine

  • Fitness centre

Services in the hotel and nearby

Check-in from 12h00

Check out up to 15h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • ABHA AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Khamis Mushayt

Khamis Mushayt
PO BOX 892
 khamis mushayt
saudi arabia

Tel: +966172233466

Fax: (+966)7/2220268

Check-in from 12h00

Check out up to 15h00

  • By plane

    ABHA AIRPORT At 15km / 9 miles - Shuttle free

GPS :18.304464, 42.716727

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

ALWALEEMA

Type of cuisine: International

RIHANA CAFE

Type of cuisine: Cafe

Our guest reviews for
Mercure Hotel Khamis Mushayt

100% genuine reviews from our guests

Find out more

ALL Rating 3.1/5

160 reviews

TripAdvisor Rating 3.0/5

105 reviews

Horrible experience

Customer review rating 1.0/5

Sandeep S. Business - 12/07/2021 Confirmed reviews ALL

Starting of my stay was very nice as duty manager arranged early check-in and breakfast for me. Horrible experience started as soon I entered in the room (1) Carpet was very old with burning sport and coming out of the floor (2) Chair cloth was coming out (3) No small towels provided (4) No proper lunch / dinner menu was available (5) No taxi drop to airport was available (6) Room condition was pathetic

Bad hotel furniture. The worest Mercure hotel that I never seen

Customer review rating 0.5/5

Anonymous Business - 19/06/2021 Confirmed reviews ALL

It was bad experience and because of that I won't stay in Mercure hotel in any location

A good s.

Customer review rating 5.0/5

A G. S. Business - 18/06/2021 Confirmed reviews ALL

I appreciate each member and employer in this facility, Each one doesn't save any effort to make the s. comfortable specially the restaurant in the breakfast. I'm looking forward to visiting the hotel after the renovation process, it seems a promising one, I can't wait

Old furniture old rooms

Customer review rating 1.5/5

Anonymous Business - 12/06/2021 Confirmed reviews ALL

Receptionist advised me that three is expected noise ; although that he assigned me a room on 3rd floor to be under noise directly!!!!

Nice

Customer review rating 4.5/5

Hasan A. Business - 06/03/2021 Confirmed reviews ALL

The stuff soo friendly and high level of experience.

Very old facility

Customer review rating 2.5/5

Marawan R. Business - 06/02/2021 Confirmed reviews ALL

The hotel is very old, every thing smells old with bad way. Towels very old with holes in it. Price vs hotel cappilitts is very expensive

Back to my favorite hotel in Aseer

Customer review rating 5.0/5

Yamen H. Business - 06/02/2021 Confirmed reviews ALL

More than one year, since the beginning of Covid-19 crisis, I missed Abha and South region in general I missed Mercure, my favorite hotel since 2004 I noticed the precautions taken to ensure guests protection (Sanistised & sealed towels, inside room breakfast) Also I noticed some renovated facilities (bathrooms, electric plugs, and new coffee machine in 5th floor lounge) Special thanks to two front office employees The one on Wednesday 3rd Feb night shift & morning and afternoon shift

One of the worst hotels

Customer review rating 1.5/5

Kashan Business - 26/01/2021 Confirmed reviews ALL

Staff is friendly and cooperative. Breakfast selection is okay. However, property is one of the worst in terms of room an hotel quality. Gym is to a next level of worst, it's shame to be called gym. Since the hotel is part of Accor group, you should remove the name because it doesn't meet the standard.

Good stay

Customer review rating 3.5/5

Fahad Families - 14/01/2021 Confirmed reviews ALL

The hotel is quite old, need renovation. Receptionists are friendly and welcoming. The suite and the rooms are small. Sofabed is bad and has staining .

Quite old hotel, average service

TripAdvisor rating 3.0/5

fab1234200 12/01/2021 TripAdvisor review

Old hotel . Need renovation. Check in was smooth as well as check out. Receptionists are welcoming and smiling. Suite is small and the air conditioning is not good . Overall experience was not so good. The alternative options are limited in the city.

Customer review rating 3.0/5

Shady S. Business - 27/12/2020 Confirmed reviews ALL

I have issue that Mercure Khamis, most of night I spent, no points added, I have ten days in 2020 not added and I talked to the responsible person many times, and nothing done, iam disappointed

Cleanliness and rooms conditions are terrible

TripAdvisor rating 1.0/5

diyaa400 26/12/2020 TripAdvisor review

The cleanliness and rooms conditions of this hotel are very terrible even I highlighted this issue to the duty manager but he wont help, he show us other rooms with the same bad quality and my booking was for 2 nights and I canceled the other night and left

good stay

Customer review rating 3.5/5

Abdelmonem J. Business - 10/12/2020 Confirmed reviews ALL

The hotel is good, gentle staff, but the furniture is too ancient

Good location

Customer review rating 3.5/5

S. Solo - 13/11/2020 Confirmed reviews ALL

Good location. Hotel seems old Check in was good with efficient check in team

Uncomfortable

Customer review rating 3.0/5

Rene R. Business - 07/11/2020 Confirmed reviews ALL

The door to the rooms was too tight you had to push hard to in and out. Not enough three-pronged outlets. No restaurants open. Hotel is too old in general.

As experience

Customer review rating 0.5/5

Mohamed H. H. Business - 22/10/2020 Confirmed reviews ALL

The room was not good ventilated, I am not smoker and I smelled smoking all over the time There were no sport channels on tv Room is very poor in quality

Good location and great staff but the building and furnishings were horrible. Not even a 1 star hotel in building quality.

Customer review rating 1.5/5

Nabil A. Couples - 27/09/2020 Confirmed reviews ALL

We thanked God that we only had to stay 7 hours in n the disgusting hotel room because we had to leave at 6 am for an early flight to Riyadh. The staff did their best to help us feel comfortable but the place was clearly a dump.

Customer review rating 0.5/5

Hazem N. Business - 15/09/2020 Confirmed reviews ALL

1- insects within the room 2- furniture is in really bad shape and condition 3- Very rude way of the reception guy named Saleh Altaib as having friend visitor despite no mention of that it’s prohibited and behaving room visits and as if he had caught a thief or something

Very old hotel

TripAdvisor rating 2.0/5

abo k 01/07/2020 TripAdvisor review

I did request a suite upgrade ahead of time if possible . I got a negative answer by email. When I walked in I requested again to be upgraded per my tier level. Unfortunately the duty mgr was not professional at all. He kept saying that no suite available, but when I showed him my app with suites available.I finally got the suite two hours later. To be honest I was not recognized as an elite member at that property. When I got into the room I found a left over of a pizza in a box inside the safe box. Picture was taken but never discussed with them. After all, it was a really bad experience and I think auditing that hotel is a must and it is about the right time for a renovation. Not to mention that the pillows were not comfortable at all.

Deteriorating standards

TripAdvisor rating 3.0/5

anandshukla4 Business - 09/02/2020 TripAdvisor review

I have been staying at Mercure Khamis Mushayat quite often. It used to be the best hotel in the city. Probably, it is so even today. However, I have seen it deteriorating. They used to have an Executive lounge for the Platinum members. This time, I saw the place totally deserted with no attendant or refreshments. Even morning breakfast standards were also scaled down with limited spread. Wi-Fi was almost non-working with its slowest speed. Gym had a treadmill and a cycle but no weights. Overall, it was a frustrating experience this time.

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