Mercure Amiens Cathedrale Hotel

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Mercure Amiens Cathedrale Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,548 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • In the heart of the downtown area, all the tourist sites are within walking distance

  • 109 yards (100 m) from the world's largest Gothic cathedral.

  • Terrace and garden in the city center, perfectfor relaxation, breakfast and dinner.

  • Family rooms and suites with crib available.

  • Ideal as a starting point for visiting the World War I memorial sites.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Amiens Cathedrale Hotel

21 23 rue Flatters
80000 AMIENS
France

  • AMETIS:  2 ET 9 RUE FLATTERS

  • By plane

    ROISSY CDG At 110km / 68.36 miles

  • By train

    AMIENS At 0.5km / 0.31 miles

GPS:49.895899, 2.299715

Companies

  • AIRBUS 25 km / 15.54 mi
  • ATX EMMERSON 5 km / 3.11 mi
  • GOODYEAR 5 km / 3.11 mi
  • NESTLE 18 km / 11.19 mi
  • PROCTER AND GAMBLE 5 km / 3.11 mi
  • VALEO 5 km / 3.11 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'Echanson

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

Our accommodation(s)

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

Our guest reviews

Our guest reviews for
Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,548 reviews

TripAdvisor Rating  4.0/5  1,523 reviews

Certificate of excellence 2022

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Comfortable room. Hate the carpets and multi coloured furniture. Door key didn’t work one night of stay - we had arrived back after a very tiring day so annoying to go back to reception to get replacement key. Breakfast very good first morning but lots of things depleted second morning.

Dear NEROLI L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

GREAT LOCATION

Customer review rating 5.0/5

Kim P. Couples - Confirmed reviews ALL

VERY HELPFUL AND FRIENDLY STAFF.

Dear KIM p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Excellent Room

Customer review rating 5.0/5

Steve B. Couples - Confirmed reviews ALL

Very impressed by this large and pleasant room. Towels only average quality otherwise an excellent experience.

Dear STEPHEN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Central Location, good service

Customer review rating 4.5/5

Peter J. Couples - Confirmed reviews ALL

Very pleasant stay, good service and very centrally located for all of the local attractions

Dear PETER J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Well located

Customer review rating 5.0/5

Peter G. Business - Confirmed reviews ALL

Stay twice a year for the Amiens Brocante ,fantastic hotel,great staff ,very friendly ,

Dear PETER G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. We were very happy to welcome you again after theses years without the rederie. See you again in October! Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Very comfortable hotel

Customer review rating 5.0/5

Gillian Business - Confirmed reviews ALL

Easy pleasant check-in and a comfortable well prepared room

Dear GILLIAN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Well located - Nice Roms

Customer review rating 3.5/5

Helle Business - Confirmed reviews ALL

We like the hotel and have used it for 10 years - twice a Year .. the location is brilliant for our purpose (grande rederie) The rooms are fine but beginning to look worn The reception area is a mess and looks like a youth hostel

Dear Mrs V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale, and we thank you for your loyalty. We are disapointed because our rooms had just been all renovated with new colors and materials. The wifi usually is good, don't hesitate to ask for help at the reception . Thank you again for sharing your experience, and we are waiting to welcome you once more this year. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Not at the level expected for the price

Customer review rating 2.5/5

Catherine B. Business - Confirmed reviews ALL

No tube in the bathroom, no gym . No cream or conditioner . Shower with limestone

Chère Madame B., Je vous remercie d'avoir pris le temps de répondre à cette enquête. Je regrette que les produits et les équipements de la salle de bain n'aient pas été à la hauteur de vos espérances. Nous mettons à disposition dans les chambres standard un gel douche cheveux&corps ainsi un savon liquide pour les mains de marque Nuxe. Dans nos chambres de catégories supérieures, vous pourrez également trouver de l'après shampoing et une lotion corporelle. Malgré nos contrôles quotidiens, je regrette la présence de calcaire. Je vais dès à présent re-sensibiliser nos équipes sur ce point. Esperant regagner votre confiance lors de votre prochain séjour à Amiens, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

les bons comptes font les bons amis

Customer review rating 3.5/5

Dom Solo - Confirmed reviews ALL

It has been a very nice experience to use my Business Plus card for the first time at the Mercure Cathedrale ans enjoy staying at a Mercure Hotel at a more reasonable price... The hotel is very nice and comfortable...I enjoyed the wifi, the TV channels, the dining and the breakfast and also the facilities to work online and get administrative support when copying or printing documents. The staff were very friendly and I thank them all. Still, as confidence does not wave control, I was suprised to get a double payment for a dinner while I was eating by myself. But this has been corrected I was told..I am still for the reimbursement to be made on my credit card...

Dear Mr L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I can confirm that you have been refund immediatly for the second diner charged by mistake, and I am really sorry about that point. Thank you again for sharing your experience, and we hope your next visit will be perfect at that time. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

well located in Amiens

Customer review rating 4.5/5

John F. Families - Confirmed reviews ALL

Excellent service throughout our stay

Dear Mr F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. And we share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Well located

Customer review rating 4.0/5

Norman C. Solo - Confirmed reviews ALL

No complaints at all. Hotel in a great place.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Excellent reception

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The young lady who booked us in at reception was very pleasant and helpful. The bedroom very warm and cosy, and large bed comfortable. Breakfast good, but scrambled egg a bit rubbery. Location excellent. No complaints.

Dear ELSPETH B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Great short break

Customer review rating 4.0/5

Doctorroger Couples - Confirmed reviews ALL

The hotel is located VERY conveniently for the main sights, municipal carpark and restaurants, ideal for a 4-night tourist visit. The buffet breakfast was good but unchanging. We had no need for a lunch! An evening meal in the restaurant was excellent. The rooms and open areas were clean and appropriate COVID-19 restrictions were observed. The girls at the front desk were very friendly, efficient and helpful. Thank you Joanna

Dear ROGER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially for Johanna :-). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Amiens at last

Customer review rating 4.0/5

David A. Couples - Confirmed reviews ALL

We first booked in 2020 but Covid stepped in. The hotel is well placed near the Cathedral. Our room was fine and breakfast good. Found reception staff a little cold. Not much eye contact and friendly greetings

Room with a view

Customer review rating 4.5/5

Michele C. Families - Confirmed reviews ALL

I stayed with my family in a suite with large terrace and view of the cathedral at the front corner of the hotel. The suite was spacious with a lot of light (the sofa was converted in a bed for my daughter but you still have plenty of seating space with two easy chairs + table with two more chairs). Plenty of space in three wardrobes, complementary drinks. Separate toilet and bathroom which is always convenient. Large, comfortable bed. Lots of (bay) windows (with decent curtains to block the light when sleeping). The view of the full façade of the cathedral (from almost every window) was really special as it was hearing the sound of the bells. Dinner and breakfast were very good. There is no parking but a secured cheap public parking is 5 minutes away. Staff was very friendly - I also gave them a call beforehand to ask some information which they provided in a truthful and helpful way. Apart from the magnificent cathedral, it is also close to the shopping streets and museum of Picardie to the right and the characteristic Saint-Leu district to the left with a wonderful traditional puppet theatre. Next time I would ask for the suite on the third floor because the terrace is bathed by the sun longer. On the minus side, the standard Mercure decor and furniture that I find a bit functional. Also, the bathroom had both a large shower and bathtub but only one sink and very little space - at the next renovation I would just put bathtub or shower but two sinks and more space.

Dear MICHELE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Very nice stay

Customer review rating 5.0/5

Luc U. Couples - Confirmed reviews ALL

Warm welcome, nice room

Dear LUC U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BOURGOIS directeur d'exploitation Hôtel Mercure Amiens Cathédrale 4* 21/23 rue Flatters 80000 Amiens

Well located hotel

TripAdvisor rating 4.0/5

sylvie0173 TripAdvisor review

Well located hotel, in 5 minutes you reach the cathedral and the shopping street. The breakfast was extensif, the room was large, the bathroom was quite small with separate toilet. The service was good and friendly.

Dear Sylvie, Thanks a lot for your comment about your stay at Mercure Amiens cathedral. We hope you had good time to visit Amiens, and we are waiting to welcome you again soon. Best regards,

Excellent

TripAdvisor rating 5.0/5

mattX4118YK Solo travel - TripAdvisor review

Always a pleasure to stay here. Staff are friendly, welcoming and helpful. Restaurant is very good and the hotel is superbly located. A brilliant place to stay for Australians visiting the Somme battlefields.

Dear Guest, We thank you for your post following your stay at Mercure Amiens Cathedral. Above all, we thank you for your loyalty, and to welcome Australians people is always a pleasure. And the team do his maximum to give our guests, good information about the Somme Battlefields. We hope to welcome you again. With our best regards,

Not much sleep

TripAdvisor rating 3.0/5

W8769DYjohnc Couples - TripAdvisor review

The room was far to hot and it made it almost impossible to sleep. The 'air conditioning' belched hot air whatever the setting. The window did open but onto a noisy road/nightclub where drunk people were standing in the street and shouting until 4am for TWO NIGHTS RUNNING. Also, having the lavatory in a different room to the sink is wierd - means one has to traverse the room and two doors before washing hands. The restaurant had a very limited menu of 2 or 3 mains and was quite expensive.

Dear Guest We thank you to take time to post your comment. We are sorry that the heating didn’t work well , did you ask the réception, we will have proposed you another room for the second night, on the back side over the garden. Our restaurant offers 6 main courses : fish or meat as well as entrées and desserts with local recipes. We hope to have the opportunity to welcome you again and to fully satisfy you. Very best regards

comfort and expertise

TripAdvisor rating 5.0/5

travellerL3214JP Couples - TripAdvisor review

The room and services were excellent, but what really stood out for us was the front desk staff. We were having difficulty redeeming Accor points for our stay but the front desk went out of their way to sort everything out to our satisfaction with good humour and efficiency. Thank you !

Dear Guest, Thank you for your stay at Mercure Amiens Cathedral and your loyalty to Accor hôtels. Your nice comment is receive with pleasure from all the team. We wish to welcome you again. Very soon. Very best regards

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