ibis One Central Hotel 3 stars

TripAdvisor rating 4.0/5 1,205 reviews
ibis One Central
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+ 22 Services

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Companies and event centres nearby

Companies

AL TAMIMI1.0 km / 0.62 mi
AVAYA0.5 km / 0.31 mi
BMW0.5 km / 0.31 mi
BURBERRY0.5 km / 0.31 mi
CASS BUS. SCHOOL1.0 km / 0.62 mi
CONS. GEN. OF JAPAN0.5 km / 0.31 mi
CONSTELLATION HOLD0.5 km / 0.31 mi
CONSTRUCTION SPEC0.5 km / 0.31 mi
GENERAL MOTORS0.5 km / 0.31 mi
LONDON BUS. SCHOOL1.0 km / 0.62 mi
LONDON OFFSHORE0.5 km / 0.31 mi
LUFTHANSA0.5 km / 0.31 mi
RASMALA1.0 km / 0.62 mi
RICHEMONT0.5 km / 0.31 mi
SCHLUMBERGER0.1 km / 0.06 mi

Exhibition and convention centre

DWTC0.0 km / 0.0 mi

Your meetings and events

Accommodating up to 200 guests in different settings, the ibis One Central offers 5 flexible & modern function rooms, each with a welcome reception and natural daylight.All meeting rooms are located on the 1st floor and feature state-of-the-art studio visual equipment along with natural daylight and innovative food & beverage options.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Accessible room

Standard room- Queen size bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Accessible room

Standard room - Two single beds

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Photo non contractuelle / Strictly non binding

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.0/5

1,205 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

MY EXPERIENCY

TripAdvisor rating 4.0/5

724export Business - 23/02/2020 TripAdvisor review

Very nice attention of the personal, they are kind and helpful. Lovely local "CUBANO LITO" to enjoy of food drink and nice ambient.Very well location of Dubai Mall, financial center, old town. Tren station at 2 minuts wolking.

Dear 724export, Thank you for sharing your experience with us on Tripadvisor. It is heartwarming to know that your overall experience of stay was to your satisfaction and we greatly appreciate your positive feedback regarding your bar experience, as well as the great hospitality of the team. I have shared your review with our team, as this will serve as an inspiration to them to continue delivering exceptional services to all our guests. We appreciate your feedback and we look forward to welcoming you back again soon. Kind Regards, Frederic Gitzner Cluster General Manager

One of the best IBIS

TripAdvisor rating 4.0/5

thomasbX4899NK Business - 26/01/2020 TripAdvisor review

The IBIS One Central is one of the Top Hotel inwards the IBIS Group. It acts like a 4 star hotel based on its comfort and staff. This is my standard hotel to choose for Dubai! One of the closest locations to the exhibition center. The small shop is providing all things you may need and the persons who run it are super friendly.

Dear thomasbX4899NK, Thank you for taking the time to share your experience with us. We are grateful that you took the time to share us your positive review of ibis One Central and we are truly pleased that we were able to meet your expectations. We are delighted to hear that you had an amazing stay as positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent place to stay during exhibition

TripAdvisor rating 4.0/5

andreastschanz2018 Business - 24/01/2020 TripAdvisor review

A short stay for 2 nights, but remarkable conditions. Good and clean rooms, quiet area, excellent breakfast with wide range of food offered, excellent wok food during day and nighttime, friendly and helpful staff at reception.

Dear andreastschanz2018, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We value that you took the time to leave us a review on TripAdvisor. Hearing your feedback is important to us as it helps us find ways to always improve our guest service. We are pleased to hear that you are satisfied with your room and breakfast experience, the great hospitality of our staff and that you found the location of the hotel to an advantage. We are delighted that we were able to make your stay memorable. We wish you the best of safe travels always and hope to see you again soon at ibis One Central. Sincerely yours, Frederic Gitzner Cluster General Manager

Stay at Ibis One Central

TripAdvisor rating 4.0/5

Ogbola O Business - 20/01/2020 TripAdvisor review

This is a very lovely and clean hotel. The rooms are a bit small but well arranged and clean. The front desk personnel are friendly and are willing to help. There's a small store downstairs that makes it easy to get some things like personal hygiene and toiletries. The breakfast was good and the chef was fantastic. It is a 3-star hotel and it wasn't short of that.

Dear Ogbola O, Thank you for sharing us your review on Tripadvisor. We are delighted to learn that you had an overall great experience at the hotel and that your expectations were met during your stay. We always endeavor in providing the best experience to our guests and we find satisfaction that we were able to offer you a quality stay. We look forward to welcome you in your next visit and we wish you the best of safe travels always. Sincerely Yours, Frederic Gitzner Cluster General Manager

Great Hotel

TripAdvisor rating 4.0/5

rha_1008 Couples - 02/01/2020 TripAdvisor review

The hotel is conveniently located near the airport. It is near the train station so it is very easy to navigate Dubai via the metro. The room is spaced right and the breakfast is ok. Most of all the staff were hospitable and responsive to the needs of its guests.

Dear rha_1008, We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to leave us your positive feedback. We are very pleased to learn that you were satisfied with your experience during your stay. We value our guest’s reviews and rest assured that your feedback has been well acknowledged and shared with our team to enhance our guest experience. We hope that you will give us the opportunity to welcome you back in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

Best Ibis -Great

TripAdvisor rating 4.0/5

pjbraun Couples - 23/12/2019 TripAdvisor review

Second sty at Ibis One in Dubai, and it is the best Ibis that we have stayed in. Rooms clean, staff pleasant, breakfast good. Shuttle service to the Malls a great additional service. Will stay there again next time.

Dear pjbraun, Thank you for taking the time to leave us a review following your stay and for choosing ibis One Central as your hotel of stay during your recent visit. We are pleased to learn that you had a satisfied experience at the hotel and that we were able to make you feel unique. Please know that exceptional service to our guest is something we endeavour and we are grateful that we were able to meet your expectations. We look forward to have the opportunity to welcome you once again on your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Excellent budget stay

TripAdvisor rating 4.0/5

qsharif Couples - 22/12/2019 TripAdvisor review

The hotel service is outstanding You get a lot more than you pay for. The valet service is great and convenient. Rooms are clean. Hotel is brand new. Location is great! The best part was the staff. Special thanks to Mr. Majid for making our stay more special.

Dear qsharif, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good hotel with very bad staff

TripAdvisor rating 4.0/5

adelgamal127 Business - 16/12/2019 TripAdvisor review

Hotel in general is good. But unfortunately the staff make my stay horrible after i lost some luggage and they didn’t care about my complaint and they became angry after I remind them with my problem .

Dear adelgamal127, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with our team to enhance our guest experience. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Frederic Gitzner Cluster General Manager

Just very average @ibis one Dubai

TripAdvisor rating 4.0/5

kevinaM5293VK Business - 14/12/2019 TripAdvisor review

Receptionist could be bothered to address that my loyalty profile settings were being ignored. Offered me a smoking room when it is clearly stated that I want non smoking accommodation. When I asked the receptionist if they smoked they said no, i then asked so would you stay in a smoking room the answer was no. Finally got a room this was on a low floor (high floor was requested) only to walk in and find out it was a disabled room, I am not disabled? The wet room shower was very powerful only for me to find out after my shower that the drain could not cope with the volume of water and the bedroom was now full of shower water. Simply put a really poor stay and one that needs to be forgotten.

Dear kevinaM5293VK, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with our team to enhance our guest experience. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Frederic Gitzner Cluster General Manager

Request for non smoking room not honored. Given a smoking room

TripAdvisor rating 4.0/5

yolie5910 Solo travel - 11/11/2019 TripAdvisor review

I had to give this location a lower rating as a result of being given a smoking room(1321) when I specifically requested a non-smoking room at check in. I checked in online ahead of arriving and upon arriving, which was after 11 pm, I requested a higher floor away from the elevator. I was offered a smoking room but refused it. I am not a smoker. I was given room 1321( a smoking room) without being told that it was. I was pleased to be assigned a high floor, but kept wondering why it felt like I was surrounded by smoke, but to my fault never questioned it. If you specifically requested non smoking why would they give you a smoking room? That was my thinking. Only upon my departure, on the way out I asked a cleaning staff person, if the 13th fl was a smoking fl and he informed me that both 12th and 13th floors were smoking floors. This is more than just being disappointed with a room. We all know the harm done as a result of second hand smoke.

Dear yolie5910, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with our team to enhance our guest experience. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Frederic Gitzner Cluster General Manager

enjoyable stay at IBIS One Central

TripAdvisor rating 4.0/5

Navigate60596 Business - 27/10/2019 TripAdvisor review

I enjoyed my stay, clean rooms, professional service in house keeping and excellent breakfast. the location of the hotel was convenient, the fast service provided by the front desk leaving a very good first impression that lasted during my whole stay

Dear Navigate60596, Thank you for sharing your wonderful experience at ibis One Central on TripAdvisor! We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Two days stop in Dubai

TripAdvisor rating 4.0/5

Davide V Couples - 08/09/2019 TripAdvisor review

I am visiting Dubai quite often for business. This time I decided to stay at Ibis One Central. The accomodation was excellent. Good position in Dubai with Metro Station World Trade Center nearby. Room was average as usual in Ibis style. We appreciated the possibility to do early check-in without any extra fee. We tried the restaurat Wok and it was excellent. I definitely reccomend thi hotel for short period stays in Dubai

Dear 1967davidev, We are happy to learn that you had a pleasant stay at Ibis One Central and that our services and facilities were up to your satisfaction. We appreciate you recommending us as destination of your choice in Dubai and we look forward to the pleasure of welcoming you again soon for another pleasant stay. Warm Regards, Frederic Gitzner Cluster General Manager

Mum & Daughter trip to Dubai with friends

TripAdvisor rating 4.0/5

Piggythong Friends getaway - 11/07/2019 TripAdvisor review

We chose this hotel as we were attending and participating in a fashion show at the Dubai World Trade Center. The hotel was modern, nice room and good breakfast. Staff were friendly and helpful. Near enough to the WTC for convenience yet away enough when we wanted a break.

Dear Piggythong, Thank you for taking the time to share your feedback regarding your stay with us. We are happy to read that you had a pleasant stay at Ibis One Central and that our services and facilities were up to your satisfaction. A positive guest experience is something that we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Warm Regards, Frederic Gitzner Cluster General Manager

Clean and good location

TripAdvisor rating 4.0/5

Luca_and_Nik Family - 23/04/2019 TripAdvisor review

Very nice staff, clean rooms and fairly generous breakfast. Very good location, close to the metro and some attractions like the frame. Overall a very good choice and I would definitely go it again and recommend it.

Dear Luca_and_Nik, Thank you for sharing your experience on TripAdvisor. It is particularly rewarding to receive such a positive feedback. Our commitment is to provide the best services to our guests and we are glad that you are satisfied with your experience at our hotel. Your recommendation is highly appreciated and we’ll definitely be looking forward to welcoming you back soon for another memorable stay. Warm Regards, Frederic Gitzner Cluster General Manager

5 days in Dubai

TripAdvisor rating 4.0/5

rolikispest Couples - 09/04/2019 TripAdvisor review

This hotel is very well located less than 5 minutes walk from the red metro line, you can easily reach the airport (within like 25) minutes and the Dubai Mall as well (15 minutes). The hotel seems to be very new, and guest areas are much more modern than ibis hotels usally looks like in europe. We had a very pleasant check in with Milad who did his job very professional. The breakfast is rich and varied. Thank you!

Dear rolikispest, Thank you for taking the time to share your feedback regarding your stay with us. We are happy to read that you had a great stay at Ibis One Central and that our services and facilities have met your needs and expectations. A positive guest experience is something that we endeavor to achieve every day. Your feedback about Milad's great service is highly appreciated and will surely serve as an encouragement to the entire team as we strive to continuously improve the quality of our service. We look forward to the pleasure of welcoming you again in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Alwayd Excellent

TripAdvisor rating 4.0/5

wnbeirut2013 Business - 07/04/2019 TripAdvisor review

dedication to meet customer satisfaction , even though it's a 3 star hotel but actually treatment is 5 stars . at reception they were very helpful during the stay and was so flexible in the check-in and check-out timing - well appreciated the customer service especially Alaa, Majd and Hatem ..

Dear Wissam N, Our aim is to make all of our guest's visit memorable and we are happy to read that you were pleased with your experience at the hotel. We truly appreciate your wonderful comments highlighting the outstanding service provided to you by Alaa, Majid and Hatem. Your kind words will be shared with the entire team as this will serve as an encouragement to the entire team as we strive to continuously improve the quality of our service. Thank you for choosing Ibis One Central and we look forward to welcoming you back soon. Warm Regards, Frederic Gitzner Cluster General Manager

Good value and well located

TripAdvisor rating 4.0/5

NTGlobal Business - 03/04/2019 TripAdvisor review

I enjoyed my stay. I only wished the room was a little more spacious and toiletry was provided. It's ok for a 1 week stay but longer than that it becomes a bit stressful. The only available restaurant (Wok) was good for the first few days, but again later it became too predictable. The hotel staff is extremely friendly on a positive note.

Dear NTGlobal, We very much appreciate your taking the time to share your experience with us. Our team is pleased to know that overall you had a fair stay at our hotel. It is always inspiring to learn that our guests are happy and rest assured your feedback regarding certain aspects of your stay is well received and has been shared with the team to further enhance our guests' experience. We look forward to welcoming you again at Ibis One Central in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Trade Center in Dubai

TripAdvisor rating 4.0/5

Filippo M Business - 01/04/2019 TripAdvisor review

Points of strength: 1st) rich breakfast, either Continental, Indian or Arabic one. 2nd)Nice fitness room equipped with Technogym tapis roulant and other devices. 3rd) location in the centre of Dubai Points of weakness 1st) Drinks distributor at 11th floor was out of service one day

Dear 812filippom, Thank you for sharing your review on TripAdvisor. We very much appreciate your constructive feedback following your recent stay at Ibis One Central and it is a pleasure to learn that overall you had a fair stay with us. Please be assured that your valuable comments on certain aspects of your stay are well noted and have been shared with the management team to further enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

short stay

TripAdvisor rating 4.0/5

rak5000 Business - 31/03/2019 TripAdvisor review

it is a business hotel, in a very nice area, metro station just on the side, new interesting neighbourhood of One Central coming, many facilities. I love this hotel! very confy. Rooms a bit small, but perfect for sole travellers!

Dear NorthStar277089, Thank you for taking the time to share a review and it indeed a pleasure to read you loved your stay at the hotel and the hotel's proximity to the metro station. At Ibis, we continuously strive towards providing our guests with memorable experiences and we are glad that we were able to achieve that during your stay. We thank you for sharing your experience and we look forward to welcoming you back in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Near the Metro

TripAdvisor rating 4.0/5

Petter L Solo travel - 27/03/2019 TripAdvisor review

An ordinary Ibis room, clean and functional. Very friendly staff in the reception and the restaurant. Pleasant buffé breakfast. Near the World Trade Center Metro station, which was a great advantage, can take the metro to the airport. .

Dear Petter L, Thank you for sharing your experience on TripAdvisor. It is particularly rewarding to receive such a positive feedback. Our commitment is to provide the best services to our guests and we are glad that you were satisfied by our services, facilities and the hotel's proximity to the metro station. We’ll definitely be looking forward to welcoming you back soon for another pleasant stay. Warm Regards, Frederic Gitzner Cluster General Manager
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