ibis One Central Hotel 3 stars

Customer review rating 4.2/5 4,521 reviews

ibis One Central
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+ 22 Services

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Companies

  • AL TAMIMI 1.0 km / 0.62 mi
  • AVAYA 0.5 km / 0.31 mi
  • BMW 0.5 km / 0.31 mi
  • BURBERRY 0.5 km / 0.31 mi
  • CASS BUS. SCHOOL 1.0 km / 0.62 mi
  • CONS. GEN. OF JAPAN 0.5 km / 0.31 mi
  • CONSTELLATION HOLD 0.5 km / 0.31 mi
  • CONSTRUCTION SPEC 0.5 km / 0.31 mi
  • GENERAL MOTORS 0.5 km / 0.31 mi
  • LONDON BUS. SCHOOL 1.0 km / 0.62 mi
  • LONDON OFFSHORE 0.5 km / 0.31 mi
  • LUFTHANSA 0.5 km / 0.31 mi
  • RASMALA 1.0 km / 0.62 mi
  • RICHEMONT 0.5 km / 0.31 mi
  • SCHLUMBERGER 0.1 km / 0.06 mi
Companies

Your meetings and events

Accommodating up to 200 guests in different settings, the ibis One Central offers 5 flexible & modern function rooms, each with a welcome reception and natural daylight.All meeting rooms are located on the 1st floor and feature state-of-the-art studio visual equipment along with natural daylight and innovative food & beverage options.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Rooms

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Non contractual photo

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,521 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,205 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.2/5

Debbie Solo - 25/03/2020 Confirmed reviews ALL

Staff location convenience all great

Dear Ms. Debbie, Thank you for choosing ibis One Central as your hotel of choice and for your continuous patronage as our valued Accor Live Limitless Platinum Member. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue on giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Clean and Confortable Accomodation

Customer review rating 4.2/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Stayed in the Ibis Central for 4 weeks with no complaints. The room was always clean, breakfast buffet good, vallet parking always efficient. The staff were also polite and pleasant to deal with. I can’t comment on the facilities since was working full time and really only slept at the hotel.

Dear Valued Guest, Thank you for taking the time to leave us a review following your stay at the ibis One Central and for your continuous patronage as our valued Accor Live Limitless Silver Member. Positive reviews such as yours motivate us to continue on giving our very best in making sure that our guest's leave with a great experience. We have shared your kind feedback with our team members to serve as a motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located", "Good stay" & " Small Room"

Customer review rating 4.2/5

Mohammed R. Business - 16/03/2020 Confirmed reviews ALL

I am happy to stay at the IBIS Hotel during the period of MEE and upon repeated visits to Dubai I will be one of the guests in any IBIS hotels

Dear Mohammed R., We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent staff,good hotel

Customer review rating 4.2/5

Tina M. V. Friends - 15/03/2020 Confirmed reviews ALL

We had a great stay ,thank you very much

Dear Tina M. V., Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Normal Stay

Customer review rating 4.2/5

Muhammad S. B. Business - 12/03/2020 Confirmed reviews ALL

Hotel was normal. Neither very good not very bad. Room was too small. No bedroom sleepers were available during my 3 night stay. Moreover no soap was placed to wash hands. The good thing was the breakfast which was fantastic. Quality and variety of food was excellent. Staff was very courteous and nice. Shop on ground floor of hotel was extra ordinary expensive.

Dear Mr. Muhammad Shakeel B., Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

Convenient well located near what i wanted.

Customer review rating 4.2/5

Marwan F. Friends - 10/03/2020 Confirmed reviews ALL

The hotel in General is great it just needs one little thing which is a microwave in the rooms thats it , but overall the experience was amazing .

Dear Mr. Marwan F, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

Only for the E.

Customer review rating 4.2/5

Wtc E. Business - 09/03/2020 Confirmed reviews ALL

Would stay only if there is an E. at WTC.

Dear Valued Guest, Thank you for taking the time to leave us a review and for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your feedback requiring areas of improvement and rest assured that we have shared this with our team to enhance our guest experience. We wish you the best of travels and we hope that you will give us another opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Comfortable and nice stay in the middle of the city

Customer review rating 4.2/5

Yesset Business - 06/03/2020 Confirmed reviews ALL

Tidy, stylish and cozy hotel in downtown area, close to most of the city business and entertainment activities, easy to commute to main landmarks. Actually there are two IBIS hotels with the area, I first got to one of them, my booking was in another one and reception guys kindly helped me there. Rooms are clean and nice, though I haven't found any room flip-flops/slippers which was not very convenient. Nonetheless, what I liked much is a cuisine - delicious, wonderful phak soup and boom bai beef curry were a perfect meal for relaxed afternoon. Evening activity that day was represented by Latin-american dancing in a lounge bar, I had a glance on it and enjoyed a lot.

Dear Mr. Yesset, We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Conviniently located, Clean & friendly

Customer review rating 4.2/5

Jamal A. S. Business - 05/03/2020 Confirmed reviews ALL

Loved being close to Metro and World Trade Center, Clean & friendly staff

Dear Mr. Jamal A. S., Thank you for taking the time to share your experience with us. We very much appreciate your constructive feedback following your recent stay at ibis One Central. Your valuable comments have been shared with the team, so that they are aware of the areas requiring attention. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent Hotel

Customer review rating 4.2/5

Maria R. C. Solo - 05/03/2020 Confirmed reviews ALL

One of the most comfortable and one of the best hotel i stayed in.I am staying in Ibis One Central every week with my cousin.Perfect to stay!Excellent hotel and staff especially Ms. Juliedynne and the front desk Ailyn always very friendly,helpful and professional.

Dear Ms. Maria Rowena C., First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your most recent visit and for your continuous patronage as our valued Accor Live Limitless Silver Member. We are delighted to learn that you had a pleasant stay with us and that you were satisfied with your overall experience in the hotel. Your feedback is highly appreciated and rest assured that your compliments has been shared with Dyne, Ailyn and the rest of the team to serve as motivation in keeping up with their excellent service. We hope that we will have the opportunity to welcome you back in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Great location for the Trade Centre, Good hotel.

Customer review rating 4.2/5

Peter G. Business - 04/03/2020 Confirmed reviews ALL

We were exhibiting at the Dubai Trade Centre, the hotel was a 5 minute walk from the hall. The hotel was clean and comfortable, staff were very friendly and helpful, great selection of food at breakfast.

Dear Ms. Peter G., We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Day Use Stay

Customer review rating 4.2/5

Ld Solo - 02/03/2020 Confirmed reviews ALL

Was convenient as I had a very early morning arrival so I booked my stay upon arriving in Dubai. Reception was friendly and once I was in the room an attendant did stop by to check that all was well. Room was basic but enough for what the intent was for me and that was to rest until later that day when my other hotel room booking was available elsewhere.

Dear Ms. ld, We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Adequate but could be better

Customer review rating 4.2/5

Akiko Business - 02/03/2020 Confirmed reviews ALL

Not sufficient for business travelers. Needs a better hair dryer that doesn’t overheat easily and body lotion.

Dear Ms. Akiko, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

well located

Customer review rating 4.2/5

Amr F. Business - 01/03/2020 Confirmed reviews ALL

1- The wifi in the room signal was very very Bad 2- The Bed was not so clean enough 3- The bed sheet was cut

Dear Mr. Amr F., Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with our team to enhance our guest experience. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Frederic Gitzner Cluster General Manager

Clean and new design

Customer review rating 4.2/5

Zubair T. Couples - 01/03/2020 Confirmed reviews ALL

Service staff at the front desk was very friendly and helpful. Free shuttle service to major malls and beaches made our stay very convenient and improved the overall experience of our holiday. There are always taxi cars standing by at the lobby which made it fuss free and easy for us to travel to our destination.

Dear Mr. Zubair T., Thank you for taking the time to share your experience with us. We are grateful that you took the time to share us your positive review of ibis One Central and we are truly pleased that we were able to meet your expectations. We are delighted to hear that you had an amazing stay as positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located, close to Burj-Khalifa, good and caring staff

Customer review rating 4.2/5

A. B. Solo - 01/03/2020 Confirmed reviews ALL

I appreciate a lot the close location to the metro station, as well as caring personnel and deliciuos breakfasts

Dear Ms. A. B., We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good stay

Customer review rating 4.2/5

M M. Families - 29/02/2020 Confirmed reviews ALL

Very clean and new hotel, self serve rules.

Dear Mr. M M., Thank you for taking the time to share your experience with us. We are grateful that you took the time to share us your positive review of ibis One Central and we are truly pleased that we were able to meet your expectations. We are delighted to hear that you had an amazing stay as positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

always a pleasure to come back

Customer review rating 4.2/5

Matei D. Couples - 29/02/2020 Confirmed reviews ALL

excellent location, free shuttle busses, very good breakfast, good services like cleaning, kind and friendly stuff

Dear Mr. matei d., We thank you for choosing ibis One Central as your hotel of choice during your recent stay and for your continuous patronage as our valued Accor Live Limitless Silver Member. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Καλή τοποθεσία

Customer review rating 4.2/5

Antonis Business - 29/02/2020 Confirmed reviews ALL

A nice and very convenient hotel. Especially for those participating in one of the exhibitions taking place in Dubai World Trade Center. However, there is one negative thing, which is breakfast. Even though the buffet is rich in variety, the quality is very very low

Dear Mr. Antonis, We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Good location

Customer review rating 4.2/5

Prefer N. T. S. Business - 28/02/2020 Confirmed reviews ALL

Check in was good and straightforward as everything had been sorted by is prior to arrival. Room was small but comfortable and clean, shaving kit and extra tea bags & milk supplied on request (No herbal tea). Staff very polite. Just two dispensing bottles of soap in the bathroom! Did not have body lotion, hair conditioner, dental pack (had forgotten mine), shower cap etc. Slippers were for sale, pool located in another hotel at least 10 mins walk (nice pool though). I am aware that the hotel is trying to move towards being eco friendly but should keep things that customers may need during their stay - people do forget things when travelling.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager
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