ibis One Central Hotel 3 stars

Customer review rating 4.2/5 4,870 reviews

ALLSAFE approved hotel

ibis One Central
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+ 22 Services

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (nearby)
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914 dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Companies

  • AL TAMIMI 1.0 km / 0.62 mi
  • AVAYA 0.5 km / 0.31 mi
  • BMW 0.5 km / 0.31 mi
  • BURBERRY 0.5 km / 0.31 mi
  • CASS BUS. SCHOOL 1.0 km / 0.62 mi
  • CONS. GEN. OF JAPAN 0.5 km / 0.31 mi
  • CONSTELLATION HOLD 0.5 km / 0.31 mi
  • CONSTRUCTION SPEC 0.5 km / 0.31 mi
  • GENERAL MOTORS 0.5 km / 0.31 mi
  • LONDON BUS. SCHOOL 1.0 km / 0.62 mi
  • LONDON OFFSHORE 0.5 km / 0.31 mi
  • LUFTHANSA 0.5 km / 0.31 mi
  • RASMALA 1.0 km / 0.62 mi
  • RICHEMONT 0.5 km / 0.31 mi
  • SCHLUMBERGER 0.1 km / 0.06 mi
Companies

Your meetings and events

Accommodating up to 200 guests in different settings, the ibis One Central offers 5 flexible & modern function rooms, each with a welcome reception and natural daylight.All meeting rooms are located on the 1st floor and feature state-of-the-art studio visual equipment along with natural daylight and innovative food & beverage options.

Room descriptions and layouts

meeting rooms

From 1 to 75 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Premium Room , Queen Size Bed , With Value Added Benefits.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

Subject to availability

Premium Room , Two Single-Size Beds , With Value Added Benefits.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

Subject to availability

Rooms

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Non contractual photo

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,870 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,324 reviews

Good but with some problems

Customer review rating 2.5/5

Fahimeh S. Solo - 01/05/2021 Confirmed reviews ALL

The location of the hotel, the view, the room , the overal hygiene parameters were fine although I had some problems 1- the toilet flusher was not working well, i even asked the technician to take a look at it, but it didn’t change and I had to wait almost 10 minutes for tank to be refilled and I must have pushed the button 5,6 times to release the water!!!! 2- the shower water was burning!! I must have waited for 10 minutes to have lukewarm water! It takes noticeable time to change the temperature of water and it means tones of water get waisted , I again asked to have a technician but nothing changed! 3- there was not a disposable slippers in the room and whenever the technicians came they didn’t take off their shoes! They gwent to toilet with dirty dusty shoes and come back to the coriander with dirty dusty WET shoes!!!!!! 4- the phone was not working and after asking technician to look at it , it started working See I was there just for 2 nights when I was in very bad emotional condition!! And zi was not in the mood of arguing or changing my hotel! I had chosen Hotel to stay away from all stressful situation but it turned out the hotel not only didn’t help it made my situation even worse!!!! The guest is not supposed to help you finding the problems in the room! The room and all services must be checked before checking in!!!

Warm and comfortable place.

Customer review rating 5.0/5

Kir Solo - 28/04/2021 Confirmed reviews ALL

I enjoyed my stay here since day 1. The staff and attendants in here are friendly and approachable. The place is warm and cozy good for family, tourist and etc. I highly recommended this place. Thumbs up for that. I forgot the name of the staff ( i guess all of them sorry i cannot remember your names ) Job well done to the service department. i have a good time staying in here cant wait to go back in here soon in time. Just dont forget “when life is tough sometimes just dont forget to smile and keep on fighting!” May Allah and God bless all the staff here in Ibis One Central . Thank you

Dear Kir, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

well located

Customer review rating 4.5/5

Naser L. Business - 26/04/2021 Confirmed reviews ALL

the hotel has parking help me and location is nice if you have car . the hotel is note near any supermarket in walking distance you need car . the room is big note like there ibis hotel stander room . the room is clean

Dear Naser L., We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad to read that our team's great hospitality was to your satisfaction. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great front desk guy at 0700 on 20 april

Customer review rating 4.0/5

Anonymous Solo - 23/04/2021 Confirmed reviews ALL

Clean, cheap, cheerful and efficient hotel with friendly relaxed service

Dear Valued Guest, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad to read that our team's great hospitality was to your satisfaction. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

The worst day in my life was in that hotel because of the room service stuff

Customer review rating 0.5/5

Husain A. A. Couples - 18/04/2021 Confirmed reviews ALL

The room was almost a public place since the stuff opened the door on me twice without permission with their master key which is against the law and they interrupted my privacy and they didn’t even apologize, very rude stuff and the worst experience ever.

Dear Husain Al A., We would like to thank you for taking the time to complete our guest questionnaire regarding your recent stay with us. It is through guest feedback which we receive, that allows and enables us to improve our guest experience. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and rest assured that your concerns have been well noted and have been shared with the management team. We thank you again for your comments and would like to assure you that anything brought to our notice is treated with the utmost care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

At IBIS (ONE CENTRAL) i always feel at home

Customer review rating 4.5/5

Ali A. Solo - 17/04/2021 Confirmed reviews ALL

In general, I Love being at IBIS One Central; the whole team at the front office department always seeks my comfort and do their best to make me feel at home. Here I would like to highly mention DAVID and KEVIN whom I think perfectly fit for what customer service is all about. The housekeeping service is good too. However, the utilities in the room are not perfect. The plumbing was always a problem.

Dear Ali A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Platinum Member. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

My 2nd home

Customer review rating 5.0/5

Alexis Couples - 15/04/2021 Confirmed reviews ALL

My short stay was very wonderful. From the reception Mr. Kevin and Arvin were very welcoming and check in was done smoothly. Housekeeping staff (Aiza, Nelimini, the African attendant and afternoon HK Supervisor but I forgot their names are very attentive and very quick in giving our request. I felt they are my family while on my stay :) Thank you very much and definitely we'll come back soon.

Dear Alexis, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities, including our team's great hospitality was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 3.5/5

Anonymous Couples - 11/04/2021 Confirmed reviews ALL

It was good and comfortable

Dear Valued Guest, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued Le Club Accor Hotels Gold Member. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great hotel and location, issues with parking

Customer review rating 3.5/5

Carlos Couples - 05/04/2021 Confirmed reviews ALL

Great hotel and great location. The service is really good. My only comment is about the parking. There is no valet parking and all parking in front of the hotel is full. There is basement parking, but it was a nightmare finding it, and finding where to park. Once I found the elevators to the hotel, everything was smooth, with no issues. Thank you Ibis One Central for a great stay. Will be back again (now that i found the parking!!!!).

Dear Carlos, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We very much appreciate your constructive review regarding your experience with us. Rest assured we have taken note of your feedback in our effort to further improve on our guests' experience. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 3.5/5

S Solo - 04/04/2021 Confirmed reviews ALL

Very clean hotel. However, it was very difficult for me to have a good sleep because of the very loud constant noise from the A/C. The window is very small and there is not much daylight. This hotel is good for a short business trip. Overall, I had a good stay. The staff is very professional and friendly.

Dear S, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued ALL Gold Member. We very much appreciate your constructive review regarding your experience with us. Rest assured we have taken note of your feedback to avoid any future recurrence. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Stuff the best, followed by location, clean, bright rooms, for me it's a home est 2018.

Customer review rating 5.0/5

Sana Solo - 30/03/2021 Confirmed reviews ALL

Every single stuff in Ibis Central it's a family for me. This hotel whitout them wouldn't be the same, I could name each one for them and give them just an over 10. Over satisfied, this why why I'm choosing this specific hotel since 2018 :).

Dear Sana, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities, including our team's great hospitality was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that you were happy with our team's great hospitality. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Comfortable Stay

Customer review rating 5.0/5

S. A. R. (. Business - 23/03/2021 Confirmed reviews ALL

I always prefer to stay in this hotel for enough parking space front of hotel premises and specially prefer to stay because of the cordial behaviour and efficient manner of hospitality from the front desk receiptionists; observed effective assistance from them to make the checkup process at earliest; hence recently few times found only one staff available in the front receiption and due to that little unexpected delay happened by following the cue ahead of mine, but its acceptable by considering the ongoing pandemic precaustion measurement 'less attendants of staffs'.

Dear S. Alam R., Thank you for taking the time to share your experience with us. We are delighted to learn that you had a pleasant stay at Ibis One Central and that your overall experience was to your satisfaction. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

very good

Customer review rating 5.0/5

Aquiles V. Business - 23/03/2021 Confirmed reviews ALL

very good exerience

Dear Aquiles V., We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.0/5

Haitham Z. Business - 16/03/2021 Confirmed reviews ALL

Not easy to reach to hotel parking, and the valet parking is chargeable Hotel staff very friendly and always smiling

Dear Haitham Z., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We very much appreciate your constructive review regarding your experience with us. Rest assured we have taken note of your feedback in our effort to better improve our services. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Location and good service

Customer review rating 4.5/5

Alnoor Solo - 05/03/2021 Confirmed reviews ALL

Friendly and helpful staff - booking, Checkin, cleaning, checkout, Dubai Mall trip

Dear Alnoor, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that our team managed to offer great services. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Nice stay excellent house keeping

Customer review rating 5.0/5

Mohamed H. Business - 05/03/2021 Confirmed reviews ALL

Amazing

Dear Mohamed h., We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that you were happy with our team's great hospitality. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Accessible from Metro, Good stay

Customer review rating 4.0/5

Rajeevan R. Solo - 02/03/2021 Confirmed reviews ALL

A perfect place to stay and is easily accessible by Dubai metro. the services are to the point. Good breakfast. Nice staff. Mini bar is replaced with a vending machine, that was impressive.

Dear Rajeevan R, Thank you for taking the time to share your experience with us. We are delighted to learn that you had a pleasant stay at Ibis One Central and that your overall experience, including the hotel's convenient location and it's proximity to the metro station was to your satisfaction. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Room review

TripAdvisor rating 4.0/5

annaE952MU Business - 01/03/2021 TripAdvisor review

Very good location especially if you are going to the trade centre. The hotel employees are kind and the rooms are clean. The only thing missing from the rooms are toiletries like mini shampoo and toothpaste.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Housekeeping & Cuisine Woes

TripAdvisor rating 2.0/5

Bharat2965 Business - 08/12/2020 TripAdvisor review

Ibis One Central has a distinct advantage considering location and connectivity. The Front Office team is quite friendly and do try their utmost to make patrons comfortable despite high turnover at the property. However, there are issues with Housekeeping and Kitchen. Each housekeeping staff has to complete ~28 rooms per shift. Most tend to use the same cloth to wipe the floor and the pot. The kitchen lacks a proper Indian chef and makes a mess of Indian cuisine. Most asian guests make a mockery of social distancing when travelling in the hotel elevators.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to learn that you had a memorable stay at ibis One Central and that our team provided you with exceptional services. A positive guest satisfaction is something we endeavor to achieve every day and we are glad the hospitality of our team members met your expectations. Thank you for your positive review and we look forward to the opportunity to welcome you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster Hotel Manager

Smooth Stay

TripAdvisor rating 5.0/5

JoeveParedes 03/11/2020 TripAdvisor review

Smooth experience from check-in to check-out and all in between. Hotel is clean, staffs are friendly and the best part about the hotel is their Breakfast area cos it's stylish and having a relaxing ambiance.

Dear Valued Guest, We are happy to learn that overall, you had a good experience at our hotel and that your check in and check out experience, the hotel's cleanliness and the great service of our team was to your expectation. Your feedback is highly appreciated as this will motivate them to continue delivering exceptional services to our valued guests. We thank you for your feedback and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

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