Novotel Suites Paris Issy les Moulineaux Hotel 4 stars

The suite was really comfortable, the staff was nice and helpful.

Friendly, hospitality

Carolina at the front desk was great during check in. The process was smooth and she provided us with recommendations on transportation and other subjects. The room was clean and comfortable. Overall, it was a good stay. I will definitely stay there again.

The hotel is nice although situated by the train station which can get a bit noisy at night if you’re not lucky and a train’s locomotive parks under your window at midnight with engines on (although it’s triple glazed windows so most of the time it should be ok). But above all the staff is amazing, very helpful and kind. Special mention to Justin, very professional and charming, as well as the restaurant staff. They made our stay very pleasant. Thanks again.

A great 2 night stay. Helpful concierge and great rooms

Cleaning services were awful. We stayed 2 nights, ordered breakfast on the first day, the plate was never collected back, even when we left the hotel.

Room is ok but very noisy with the trains just beside of the location. I expected better insulation. This is not the standard i am used to have from Novotel. No recognition as a member platinum. Only the drink was given. No advantages (little present, upgrade...) The breakfast is very poor and gives an overall cheap impression.

Very happy with comfort and facilities, only qualm was Sunday breakfast due to volume of people and lack of staff, very little food was available.

No water bottles provided during stay - had to ask each day. No Bluetooth speaker in room. Shower rail needed re-fixing to wall. Poor breakfast choice. Incomplete coffee/tea/snack collection at coffee station in room

Friendly staff , good size of room , very nice experience.

First week was lovely I was on the 8th floor room nice and clean however the was no kettle. Never asked for it so can't complain. Following I was on the 3rd floor and room was horrible. (safe wasn't working. Bath stopper wasn't working and shower was draining very slowly) as I was staying all week I asked to be moved rooms and was told if my issues can't be addressed I will get another room. Came back from the office, safe still not working but drain was clear and heard no mention of it I carried my passport in my pocket all week On a happy note the staff are really friendly and helpful esp the girl in the kitchen area I saw deal with less than friendly guests through out the two weeks without loosing her smile. She is a gem as well as the staff who facilitated retrieval of my Bluetooth earphones I had dropped down the balcony. Thank you for being so helpful.

The suite was right sized and with right amenities and nice location. The suite being next to a rail was annoying as was a very basic breakfast.

Very noisy location close to train station. Room dirty and in bad condition. Breakfast with small choice of foods. Very kind personal.

I stayed there because of the proximity to work. The room is clean, quite spacious, it has Nespresso machine and microwave. I don't like the layout of room due to the toilet and shower are separated in different corners. Breakfast menu does not change so after staying there for more than 3 days, it's boring. Staff speaks good English. I appreciate it very much after a long flight they let me check in early.

I was clear when I arrived at Novotel Paris Issy hotel that I was a member and provided my phone app with the membership number. I was told the details were collected no problems. I have yet to receive any points or status point as a result of my stay. I have escalated via email to both the Hotel directly, and separately to Accor. The Hotel has stated that they received the booking from an Agency and do not give points as a result. This has not been my experience, as in all my occasions staying at Novotel Paris-Issy, they have all been booked by the same agency; and I have received points and status points on every occassion. My escalation to Accor has not yet received a response outside of thank you. I find this whole process inconsistent, disappointing and time consuming.