ibis Cancun Centro

ibis Cancun Centro 3 stars

Customer review rating (ALL Rating) 4.2/5 1,271 reviews

See on a map

Hotel extras

ibis Cancun Centro is located in the largest business district of the city, just 15 minutes from the airport, and 10 minutes from the crystal clear waters of Cancun.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun

GPS:21.143631, -86.825005

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Our accommodation(s)

Our Standard Rooms are modern, spacious and cozy, with a comfortable bed, functional bathroom, satellite TV, free Internet access, desk, telephone, air conditioning and view of the lagoon pool and residential area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,271 reviews

TripAdvisor Rating  3.5/5  1,415 reviews


TripAdvisor rating 1.0/5

shetrer Couples - TripAdvisor review

Dirty and old!!! Do not stay here! it is our first night and it is extremely disappointing already. Dirty washrooms, mirrors, bed mattress and floors! Mold in the ridiculously small shower!!! We even found a feet deodorant inside the mini fridge! DISGUSTING! The room smells bad in general. There is barely any Hand soap in the washroom. Noisy AC. Old and slow elevators! False advertisement the rooms are so so so small nothing like the expedia pictures where we did our booking. They advertise rooms with a view the view is trough a tiny dirty window….So sad to finally have vacations in Mexico and finding our stay in this disgusting conditions.

Dear Shetrer Thank you for sharing your comments I apologize for this unsettling experience as this is not what we aim for or typically provide. I will dig into the issues you mentioned. I'm sorry your experience at our hotel wasn't what you expected


Customer review rating 3.0/5

Darren Couples - Confirmed reviews ALL


Kind and professional personal

Customer review rating 4.0/5

Andrei Families - Confirmed reviews ALL


Cancun stay

Customer review rating 3.5/5

Sam Couples - Confirmed reviews ALL

Clean hotel, helpful staff! Small rooms, no furniture other than bed. Decent breakfast and good location.

clean, location

Customer review rating 5.0/5

Donald W. Solo - Confirmed reviews ALL

great staff

Dear Donald W., We very much appreciate your comments regarding your stay at the ibis Cancun Centro. Sincerely, Esther Mendoza ibis Cancún Centro

In partnership with TripAdvisor

Other web-users rate our hotel

  • 729 reviews 9/10 Location
  • 1,130 reviews 3.5/10 Room
  • 817 reviews 7/10 Service
  • 45 reviews 4.8/10 WiFi
  • 625 reviews 2.2/10 Comfort
  • 451 reviews 4.1/10 Cleanliness
  • 270 reviews 5.5/10 Breakfast
  • 20 reviews 3.5/10 Beach

Powered by Trustyou