Aparthotel Adagio Strasbourg Place Kleber 4 stars

Customer review rating 4.4/5 2,021 reviews

Aparthotel Adagio Strasbourg Place Kleber
See on a map
+ 15 Services
Book this hotel

Your loyalty is rewarded

Hotel extras

  • In the heart of the historic district

  • A 10 min walk from the TGV railway station

  • Busy and commercial district

  • 24-hour reception

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • STRASBOURG-ENTZHEIMPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
Leisure and activities
  • Pool (Nearby)Paying
Catering
  • BreakfastPaying
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Aparthotel Adagio Strasbourg Place Kleber

4 6 rue de la Haute Montée
67000
strasbourg
france

Tel: +33388213800

Fax: (+33)3/88134271

Check-in from 15h00

Check out up to 11h00

  • STRASBOURG :  4,6

  • STRASBOURG :  A,B,C,D HOMME DE FER

  • By plane

    AEROPORT STRASBOURG At 0.5km / 0.31 miles

  • By plane

    STRASBOURG-ENTZHEIM At 16km / 9.94 miles - Shuttle paying

  • By train

    GARE TGV At 0.8km / 0.5 miles

GPS :48.584342, 7.746037

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 45 m² / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Apartments

Our guest reviews for
Aparthotel Adagio Strasbourg Place Kleber

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,021 reviews

tripadvisor

TripAdvisor Rating 4.0/5

387 reviews

Good location, poor upkeeep

Customer review rating 4.4/5

Anonymous Families - 29/07/2020 Confirmed reviews ALL

The location is excellent. Parking is at the parking indigo for $18.50. The room was large but poorly maintained. The room was dirty, there were fruit flies, and the air conditioner worked well in one room but not the other. I have stayed in many hotels since covid but they do not appear to have enough staff working too handle the workload.

Customer review rating 4.4/5

Anonymous Couples - 27/07/2020 Confirmed reviews ALL

If not booking.com, the experience could have been perfect. Booking.com has become the worst platform with false advertising and extremely bad customer experience. Never ever Booking.com again.

Worse Accor Experience

TripAdvisor rating 4.0/5

andersfage Business - 13/06/2020 TripAdvisor review

Hotel had limited reception opening, due to corona. This was mentioned before, so fair enough. However they failed to mention that cleaning was suspended in the hotel as well, making it fairly gross to stay there in 15 days. Furthermore exchange service for the laundromat was suspended as well, which makes very little sense. Rooms are old and bed was below anything that should be in any 4 star hotel, but of course made worse by the lack of cleaning. Will not be staying there ever again

Good stay

Customer review rating 4.4/5

B. A. Business - 06/03/2020 Confirmed reviews ALL

Nice room, nice people, nice town.

Enjoyable stay

Customer review rating 4.4/5

Mara Business - 02/03/2020 Confirmed reviews ALL

IT is already 6 or 7 years that I keep coming to Adagio Strasbourg Place Kleber. The reason for that is that I really like this hotel. It has excellent location, it has everything to make your stay comfortable, it is very clean and it has excellent and very efficient staff. This time I greeted by Rachel whom I met for the first time. It was such a delight to be met so cordially, with a broad smile and very nice words. She immediately reacted to my request, which is much appreciated. Many thanks to Rachel and many thanks to the whole staff of this hotel - you always make me feel at home. Be sure, I will be staying at this very nice hotel whenever I come to Strasbourg.

toilet didnt work

Customer review rating 4.4/5

Nancy D. Families - 18/02/2020 Confirmed reviews ALL

As we arrived to our room we realised that the toilet didn't work. Apparently the receptionist knew about it but didn't warn us in advance. He tried to fix it but no solution was found. He invited us to use the toilet from the breakfast room and that we will get a full refund. While leaving the hotel , we asked for the refund and they starting to deny their commitment. We even called the manager and she didn't find any solution for that matter. Seriously! it is the worst experience I ever had in a hotel. Note that we are a couple with a 6 months old baby!

Dear D D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ferré Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

Well located and equipped. Very central for exploring Strasbourg.

Customer review rating 4.4/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Central to be able to walk around historic and attractive city, and enjoy shopping. Trams also good. Our stay was excellent. First time in an Adagio Aparthotel, very pleased. Except plates stored too high for a woman to reach - please don't think the apartments are only for men.

Bonne situation

Customer review rating 4.4/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Personnel accuiellant

Super location, close to everything

Customer review rating 4.4/5

J S. Business - 01/02/2020 Confirmed reviews ALL

Excellent stay. Breakfast was disappointing for the price.

Very good stay

Customer review rating 4.4/5

Dima Couples - 27/01/2020 Confirmed reviews ALL

Every thing was perfect. The room is big and comfortable. The staff was very friendly

Friendly staff, central location, but the room was very poor.

Customer review rating 4.4/5

Geraldine B. Solo - 20/01/2020 Confirmed reviews ALL

I knew that it would be a studio room, but not that the bed would take up the entire room, and that I would be sleeping in the kitchen, only a few feet from a constantly noisy fridge. I wasn’t strong enough to push the bed back into a couch every morning, so, as there was no comfortable chair to sit on, the only option was to sit on the bed. This was not good. All night, the fridge, stop, start, stop start. I also found it amazing and shocking that the hotel was happy to have dogs staying in the rooms, but not people with disabilities, at least not if they wanted a shower. Why was the edge of the bath so high??

Dear GERALDINE B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne/ reception, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

Good location

Customer review rating 4.4/5

Libertina Business - 16/01/2020 Confirmed reviews ALL

The hotel is in a very good location for exploring the city. The staff are very friendly and efficient. The heatig system leaves a lot to be desired.

Welcoming and efficient

Customer review rating 4.4/5

Chris Couples - 07/01/2020 Confirmed reviews ALL

The hotel was well located and the staff friendly and helpful. All facilities were very good.

Valid central accommodation

Customer review rating 4.4/5

Antonfrancesco V. Couples - 07/01/2020 Confirmed reviews ALL

Nice aparthotel in the hearth of historical and shopping area.

The perfect place to stay in strasbourg

Customer review rating 4.4/5

Betty F. M. Friends - 01/01/2020 Confirmed reviews ALL

It was very good. The location is extremely perfect, all the staff are helpful and nice, in the center of strasbourg with no noise and close to all shoppings. Really satisfied.

Everything’s fine except for the quality of breakfast

Customer review rating 4.4/5

Irene Solo - 01/01/2020 Confirmed reviews ALL

Room is large and comfortable and overall experience regarding the living environment and services was good. The only drawback was the breakfast - variety and quality of food were disappointed and coffee had no taste.

Extremely satisfied customer

Customer review rating 4.4/5

Anthony A. Solo - 30/12/2019 Confirmed reviews ALL

Even though it was raining, I enjoyed exploring Strasbourg, France. Absolutely no faults against Adagio Strasbourg hotel.

Misleading pictures and definitely not 4 star

Customer review rating 4.4/5

Victer Families - 29/12/2019 Confirmed reviews ALL

First off their pictures are very misleading. Rooms are much smaller than it looks on the pictures. There was not kettle in our room, no stove top as mentioned, no welcome pack as in the pictures. No electrical point next to the bed. And if you are tall do not stay in a room on the top floor as the roof slants and therefore me being 6'2" could not fit in half of the room. And the bed was very uncomfortable as it is a fold-up bed.

Nice size room & excellent service.

Customer review rating 4.4/5

Anonymous Families - 27/12/2019 Confirmed reviews ALL

The service was excellent - informative, helpful and friendly. The room was a good size for France, clean Reasonable set out. Library was interesting. Location brilliant

Super!

Customer review rating 4.4/5

Igor Couples - 25/12/2019 Confirmed reviews ALL

Everything was great! I recomend!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby