Pullman Oceanview Sanya Bay Resort & Spa Hotel

Customer review rating (ALL Rating) 4.6/5 5,481 reviews

ALLSAFE approved hotel

Pullman Oceanview Sanya Bay Resort & Spa
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+ 29 Services

Hotel extras

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and sea views in 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • MyKids exclusively for Le Club AccorHotels members

  • A special vacation experience to enjoy all beverage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road
Hainan
572000 sanya
china

Fax: (+86)898/88286655

Check-in from 14h00

Check out up to 12h00

  • BUS:  8 PULLMAN SANYA

  • By plane

    SANYA PHOENIX At 6km / 3.73 miles - Shuttle paying

  • By plane

    SANYA PHOENIX INTL At 10km / 6.21 miles - Shuttle paying

  • By train

    RAILWAY STATION At 8km / 4.97 miles

  • By train

    SANYA RAILWAY At 8km / 4.97 miles

GPS:18.270597, 109.485573

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meetings happen in eight flexible, naturally lit rooms that can be configured for any function or occasion. For larger events, take a look at our 600-seat Grand Ballroom.All our meeting rooms are equipped with the latest technology, and free WiFi is available throughout the hotel.Any questions? Ask our in-house Event Manager or, for tech questions, our IT Solutions Manager. Seminar packages are available.

Room descriptions and layouts

12 

meeting rooms

From 1 to 900 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Projection screen

  • Airconditioned meeting room

  • Overhead projector

  • High speed transmission line

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Pullman Oceanview Sanya Bay Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,481 reviews

TripAdvisor Rating 5.0/5

4,729 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent Service and great stay

Customer review rating 5.0/5

Jay F. Solo - 27/11/2021 Confirmed reviews ALL

Pullman Oceanview truly amazed me again ! This hotel’s service is so excellent ! The staff here are so warm and so amazingly nice, especially Vivian and Leila. I really enjoyed my stay here. Every time, coming back feels so good. High recommend !!!

Dear Jay F., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive your positive feedback. In the same time, thanks for your recognition of Vivian and Bella, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Good stay and experience.

Customer review rating 5.0/5

Weikun L. Couples - 17/11/2021 Confirmed reviews ALL

Generally good for all infrastructures and services. Great and extraordinary ocean coconut view. And I wanna thanks those friendly staff especially Alison and Leila for their kind help.

Dear Mr. L. W., Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is honor to get your full score comment, we are glad to note that you were satisfied with this stay. In the same time, thanks for your recognition of Lelia and Alison, it is our honor to get your approval.Your nice feedback will serve as an encouragement to all our team members. Thank you once again for sharing your experience, and we look forward to your future return visits. Yours sincerely, Ohad Tiktinsky General Manager

A perfect weekend getaway with the family

Customer review rating 4.5/5

Caitlin &. P. Families - 17/11/2021 Confirmed reviews ALL

A perfect getaway! Thanks to the Pullman Sanya team for their top notch service, particularly the F&B managers Wayne and Cindy who helped to accommodate our requests, they truly made our trip special. The breakfast buffet had a great selection of Western and Chinese food, all freshly prepared. We also enjoyed having drinks and cake at the Sunset Bar and the BBQ dinner by the pool. We highly recommend getting a room with pool access, especially if you have children. It was nice to be able to jump into the pool from our own balcony and easy to walk around to the other pools. Also the beach is easily accessible from the resort using the dedicated pathway. This was our second time staying at the Pullman Sanya and it definitely won't be our last!

Dear Caitlin & P., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. In the same time, thanks for your recognition of Wayne and Cindy, it is our honor to get your approval. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Paradise in Sanya

Customer review rating 5.0/5

David W. Couples - 16/11/2021 Confirmed reviews ALL

We stayed 5 nights at Pullman Sanya Wan after we stayed in a few different hotels in Sanya, and this was the best of all. Wonderful located at the part of Sanyawan Beach where the sand is powder soft and close to the airport but not affected by noise of arriving or departing airplanes. We where welcomed in perfect English, by super friendly Manager Vivian who exchanged her wechat immediately to give us the best service throughout our stay. All our questions where taken care of with the most professionalism and very friendly. Our room was very clean & spacious with a beautiful Seaview and loads of light and big balcony. Roomservice made sure that the morning cleanup was done during our breakfast. At the breakfast, what offered all different kind of nice food, we where everyday personal greeted by Wayne and his female colleague from who we forgot her name (so sorry ) and received super warm and again professional service. Same at the outstanding BBQ buffet that offered the best meat & seafood BBQ, lots of salads, sushi & sashimi, hotpot, desserts, wines, beers, coconuts, coffee and many more, we where looked after and served by Mr. Eric and his colleagues, special thanks to the cook for the outstanding lobster we received. During the BBQ (from 18h30 till 21h00) we where entertained by an outstanding duo of Filipino artists, Christy & Roman. This same band also played the most beautiful songs in English, Chinese, Spanish and other languages every evening at the Lobby bar from 21h30 till 23h15. We really enjoyed this hotel with the upmost friendly & professional service.

Dear Mr. David W., Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied with this trip. In the same time, thanks for your recognition of Vivian,Eric and Wayne etc, it is our honor to get your approval. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time. Yours sincerely, Ohad Tiktinsky General Manager

Exceed expectation

Customer review rating 5.0/5

文. Couples - 06/11/2021 Confirmed reviews ALL

I set low expectation before going to Pullman Sanya, hotels in Sanya usually don't have good reputation on Service. I sincerely thank 小李 from SANDS restaurant and Hannah at check-in desk. 小李 helped me understand the history of Pullman Sanya, I learnt that all employees and from Hainan. Hannah was so efficient and elegant.

Dear 文., Thank you for choosing Pullman Oceanview Sanya Bay Resort & Spa as your preferred hotel in Sanya, and taking the precious time to share your stay experience with us. Creating a wonderful stay experience for our guests is our constant motivation and goal. We are honored this stay reach your full score, we will continue to work hard and hope to create a better stay experience for you next time; In the same time, thanks for your recognition of Lelia and Hannah, your support is our driving force for continuous progress, and we sincerely hope to visit again in the near future, Yours sincerely, Ohad Tiktinsky General Manager

Closest Accor hotel to the airport

Customer review rating 3.5/5

Simon Z. Solo - 04/11/2021 Confirmed reviews ALL

Spent two nights in this hotel last month. The room I stayed in was nice with SEA ambiance, the view from the room was superb especially during the sunset. Some appliances in the room could need an upgrade, eg. TV (no HD + small screen). The most annoying thing was the room isn't soundproof, you can hear people walking or talking when passing your door outside. The breakfast does offer many choices but the quality of food is mixed.

Dear Mr. Simon Z, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive your feedback. I will share your comments with our team. Thanks for your satisfied with our room view and location, it is our honor to get your approval. About the problem you mentioned, we will do some action, thanks for your understanding and support, your suggestion is our motivation for continuous improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

very good stay

Customer review rating 5.0/5

Gong Couples - 20/10/2021 Confirmed reviews ALL

- Good management of the hotel, restaurants, lounge, facilities, everything. - The room is flawless with great view - Vivian from Guest Relationship is thoughtful and responsive to our requests. - The reception is quite familiar with all the procedures (I used points to settle the bills and the reception handled it well. Much better experience than what I had at Sofitel Sanya)

Dear Gong, Thank you for choosing Pullman Oceanview Sanya Bay Resort & Spa as your preferred hotel in Sanya, and taking the precious time to share your stay experience with us. Creating a wonderful stay experience for our guests is our constant motivation and goal. In the same time, thanks for your recognition of Vivian, it is our honor to get your approval. About the problem you mentioned, if guest use suite coupon, can call "ALL" or use "ALL" app, thanks for your understanding and supporting. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Beautiful setting

TripAdvisor rating 4.0/5

Camblin 19/07/2021 TripAdvisor review

Sanya is stunning and the views from the hotel were amazing. We enjoyed our stay but it was a mix of pros and cons. Pros - Great pool and good pool options for kids and adults - Good breakfast (though they same every day with little change in available options) - Good kids facilities including indoor and outdoor playgrounds - Friendly staff Cons - The exec lounge was sizable and attractive but super chaotic and full of families with kids running riot. We were traveling with our two kids but were shocked by kids running, playing tag, throwing drinks across the lounge. - The beach in front of the hotel wasn’t cleaned promptly by staff in the mornings. I did this myself daily as the broken bottles / cigarettes etc were dangerous for my kids - Food and drinks service is painfully slow throughout the hotel - poolside and in restaurants. Staff unable to recommend good food options locally - Pool over chlorinated resulting in many light haired guests developing a green hue.

Dear Guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are glad to note that you were satisfied with our friendly service, swimming pools and kids facilities etc, your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Regarding the problem you’re mentioned, I already told the related department to follow up. We value your feedback very much, and hope you can give us a chance to make up; With regards to the beach management, we will strengthen the sanitary inspection and cleaning of the beach. Thanks for your understanding and support, and we are look forward to providing you with better stay experience in the future! Yours sincerely, Ohad Tiktinsky General Manager

Wonderful vacation for the kid!

Customer review rating 4.0/5

W. Families - 12/07/2021 Confirmed reviews ALL

It was a wonderful stay for my kid and I, with great pools and beach. Fantastic BBQ by the poolside with a potluck to go with! Only downside is the WIFI connectivity, extremely poor in the room and in the gym where we need it most.

Dear W., Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied with this trip, it is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time. Yours sincerely, Ohad Tiktinsky General Manager

Great location

Customer review rating 4.5/5

Leila T. Families - 11/07/2021 Confirmed reviews ALL

We really felt confortable at the Pullman hotel oceanview. As a family of 5, we liked the option to have an apartment and that was one of the reason why we chose this hitel. Once arrived, the staff did everything to make us feel welcome and went extra miles to cater to all our needs and solve our issues. We liked that the staff were very courteous toward us, very nice and accommodating. From our living in different countries and traveling to different place, we felt the staff was outstanding. We came back to Beijing relaxed and happy. Our kids loved their 11 days vacation and were already sad to leave. One idea that the hotel could implement is adding a service to visit touristic attractions in Sanya or the smaller islands. We will definitely come back again.

Dear Lelia T., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

A Little Piece of Private Paradise

Customer review rating 4.5/5

Richard M. Families - 06/07/2021 Confirmed reviews ALL

We stayed for 15 days in one of the Pullman Service Apartments, where we had unobstructed views of the Ocean out of our living room and master bedroom sliding glass walls. With a full size refrigerator, stove, kitchen table for four, sofa with a chaise lounges and large flat screen tv, and two bedrooms, we have the perfect getaway family retreat.

Dear Richard M., Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied with our hotel. It is our honor to get your approval. Regarding the problem you’re mentioned, I already told the related department to follow up. And your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time. Yours sincerely, Ohad Tiktinsky General Manager

Perfect break!

Customer review rating 5.0/5

Drew Couples - 25/06/2021 Confirmed reviews ALL

We said we would return, and we did. The hotel is great, the room is comfortable and spacious, food options are brilliant (breakfast and the poolside BBQ). We were well taken care of by several members of staff, Hanks, Bella, Alan (on the pool bar), and Ohad. Staying at Pullman for us is almost like a home away from home, and we can't wait for our next visit!

Dear Drew, Thank you again for staying at Pullman Oceanview Sanya Bay Resort and Spa. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we sincerely look forward to seeing you again in the future and provide more excellent service and experience in the next time. Sincerely, Ohad Tiktinsky General Manager

Wonderful stay

Customer review rating 5.0/5

George L. Families - 22/05/2021 Confirmed reviews ALL

Great location, excellent service, special thanks to Butler team Steven and Alison!

Dear George L., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive your positive feedback. In the same time, thanks for your recognition of Steven and Alison, your recognition is our driving force; I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Great customer service and amazing staff

Customer review rating 4.5/5

Y. Families - 24/04/2021 Confirmed reviews ALL

My family and I loved our stay at this hotel. Amazing staff and super customer service especially from Jaden and Hanks who really looked after us and made sure we were comfortable with everything. Very much appreciated the upgrade and access to the lounge. The sea views were breathtaking. Great places for kids too. The restaurant manager Cindy was super nice too. Highly recommended hotel. We will definitely come back!

Dear Y., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Great facilities in A. very convenient location, great staff!

Customer review rating 5.0/5

Simon A. Couples - 14/04/2021 Confirmed reviews ALL

Ever since we discovered Pullman Sanya Bay resort, we have never stayed elsewhere when we visited Sanya, The location is not too far from the airport so unlike some other hotels in Sanya you have to travel A. very long distance to get to. This hotel has everything we need for A. relaxing holiday, very generous and well maintained swimming pools spread out the premises, so there’s always somewhere you can find that’s quite to relax. My favorite thing about this hotel has to be the private beach, through an underground walkway from hotel come out to the beautiful beach, beach chairs, umbrellas and towels are provided by the hotel for guests to use free of charge, you can also order fresh coconut, food and drinks, the staff will bring it to you, all you have to do just sit back, relax and enjoy the sun and ocean!! The staff at Pullman are the best of the best!! We want to make A. special thank you to the general manager Ohad and hotel managers Bella and Bella, they are genuinely care for their guests, and always make sure each time we are well looked after and our needs are met! Their attentiveness, professionalism and positive attitudes are also reflected on all their hotel staff, from check in desk, to room service, from breakfast or evening dining, to the pool or the beach, every staff you meet in the hotel are all make you feel welcomed! Also we want to make A. special thank you to the pool bar staff Alan and Eric, those cocktails you made were delicious!! We can’t wait to come back again!

Dear Simon A., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always A. pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Another fantastic stay at Pullman Sanya Bay Resort

Customer review rating 5.0/5

Drew G. Couples - 13/04/2021 Confirmed reviews ALL

This is a return visit for us, and we absolutely love staying at the Pullman in Sanya Bay. What makes the place so great is the staff. The lobby manager, Bella, is very hospitable; she makes sure we have everything we need and goes above and beyond our expectations. Additionally, the general manager, Ohad, is such a great guy; very welcoming, friendly, and seems genuinely interested in his guests experience. Finally, one of the Breeze Bar staff members, Allen (or Alan?), is amazing at making cocktails and makes awesome personalised recommendations based on your preferred tastes. As for the hotel itself, it is really relaxing and well-equiped. The rooms are spacious and comfortable, and it looks like almost all the rooms offer a great view of the ocean. The pools (over which there are several) are a great size, meaning there is plenty of space for everyone even when the pools get busy. The food and drinks options are good, especially the buffet breakfast. The beach is wonderful, with several loungers and parasols available to unwind on and enjoy the sounds of the ocean. Finally, although we don’t have any kids, there are loads of activities available for families. We can’t recommend this place enough - we know we’ll be back again soon!

Dear Drew G., We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

good stay

Customer review rating 5.0/5

Anonymous Friends - 27/03/2021 Confirmed reviews ALL

What impressed me the most was hanks, who was very grateful for his patience and courtesy during my stay.This is definitely the most unforgettable part of my trip to Sanya

Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. In the same time, thanks for your recognition of Hanks; I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

nice compound, nice rooms, great staff

Customer review rating 4.5/5

Steffen Friends - 18/03/2021 Confirmed reviews ALL

The hotel is located at a ver practical location in Sanya: not too much downtown but still close enough to the city center that everything is reachable with a short cab ride. Pools and the other compound facilities are great. Very nice lounge. The staff is amazing, especially Eric at the lounge and Cindy who keeps the breakfast room running in a most charming way. Always nice to come back to this hotel.

Dear Steffen, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. In the same time, thanks for your recognition of Eric and Cindy, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Great hotel, great location, super experience

TripAdvisor rating 5.0/5

MathiasShanghai 10/03/2021 TripAdvisor review

Stayed at Pullman with some friends and we all really enjoyed the trip. From the arrival with friendly bellboys and reasonable security/hygiene check, over the check in experience with Bella周晶晶 who was super helpful throughout the trip. Amazing pools with a nice selection of lane pool, play pool with toys, heated pool, everything was there. The overall hotel was very well maintained and no major maintenance issues where visible. Dean at the outdoor buffet pool bar was very friendly and helpful. Lucky at the lobby bar was very approachable and helpful. The breakfast buffet display was very rich and interesting. Overall all the staff were friendly, level of English was good enough not to run into any issues. There were a number of promotions and happy hours that were attractive and easy accessible. A very enjoyable trip!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is a pleasure to receive positive feedback. In the same thank you for recognition of Bella; I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Welcome break, great location, excellent service

TripAdvisor rating 5.0/5

beijiYork 04/07/2020 TripAdvisor review

10min from airport, direct beach access to better sea swimming (in my opinion) than either Yalong Bay or Haitang. 5 clean pools, including one reserved for length swimming. Excellent service throughout, felt very welcome indeed. Recommended over some mire expensive properties in Sanya.

Dear beijiYork, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback from our guests. We are glad that you have had a wonderful experience, and that you are satisfied with our location, the swimming pools and the excellent service throughout. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you again for sharing your experience and we look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager

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