Hotel - Novotel Moscow City
Novotel Hotel Novotel Hotel

Novotel Moscow City Hotel

4.5/5 1,660 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • FREE WIFI
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • VNUKOVO
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

CROCUS EXPO18.5 km / 11.5 mi MOSCOW EXPOCENTRE0.3 km / 0.19 mi

Your meetings and events

Meeting@Novotel - making sure your event is a success. Whatever event you are organizing, take advantage of the Novotel network to make your event a success. The experience gained over a number of years has given us extensive expertise in this field.Our years of experience have let us build a great expertise in meeting organization.Take advantage of our business center, conference packages and innovative coffee breaks. Our contemporary conference rooms are equipped with the latest technology: integrated sound system, HD projector and screen, free WIFI and ergonomic furniture.

Novotel Moscow City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HONG KONG 20 m2 3 m 10 8 8 4 10
SINGAPORE 21 m2 3 m 10 8 8 10 10
LONDON 24 m2 3.2 m 18 12 10 12 16
Seul 27 m2 0 m 16 10 12 12 14
SYDNEY 27 m2 2 m 16 10 12 12 14
Eurek@ 60 m2 4 m 41 20 18 16 21
PARIS 60 m2 3 m 45 17 16 16 30
NEW YORK 120 m2 3 m 100 32 30 40 70
MOSCOW 2 160 m2 4 m 135 40 38 70 90
MOSCOW 1 160 m2 4 m 135 40 38 70 90
MOSCOW 320 m2 4 m 270 50 52 140 180
CRYSTAL BALLROOM 975 m2 5 m 450 43 0 131 250
MERCURY SPACE 975 m2 5 m 450 43 0 131 250
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday.For your convenience, the hotel offers free WIFI.

  • 361 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • FREE WIFI
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 8,248 reviews

Our guest reviews for
Novotel Moscow City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,660 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Loganathan N. Couples - 15/01/2020 Confirmed reviews ALL
« Magical Moscow Stay »

We stayed at this newish hotel in the newly built business Moscow City area. The hotel was located close to the Metro system with great links to all the Tourist Attractions which was just a short distance away. The hotel was modern and well appointed rooms but the gust areas were meagre and nowhere to sit and have a quiet read or a group conversation. Our room was on the inside and was deprived of natural light 24/7. You always felt that it was night. Recommend the rooms facing the outside, even numbers, as you would have a view of the outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Logan, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Manager

M. Friends - 12/01/2020 Confirmed reviews ALL
« M. »

The hotel is great and it is good location. The hotel staff are very kind and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for your feedback and for your kind words! I am happy you enjoyed your stay and our staff was helpful. We will be glad to welcome you again very soon! Sincerely, Arina Simonyan Guest relations specialist

Sanjay P. Families - 11/01/2020 Confirmed reviews ALL
« Nice stay at Novotel »

Its a nice property. We have been staying there from few years. Nice rooms....nice spa but Gym is small, but nicely maintained....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to share your feedback. We are glad that you appreciated service and rooms in our hotel. We take note of your comments. Thank you for your loyalty and for choosing our hotel for your stay in Moscow. Sincerely, Arina Simonyan Guest relations specialist

S. H. Families - 07/01/2020 Confirmed reviews ALL
« Mr »

as one who traveling a lot and stays in many hotels. i must point out that your hotel accommodation was perfect,especially when i was staying with my family. all was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your feedback about your stay at Novotel Moscow City. I would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. Satisfaction of our guests is our main priority, which is why your feedback is so valuable to us. We look forward to welcoming you again at Novotel. Sincerely, Arina Simonyan Guest relations specialist

Alexander Families - 06/01/2020 Confirmed reviews ALL
« Great hotel »

Thank you for your great service! We especially loved the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your feedback. We are glad that you appreciated service and breakfast in our hotel. We hope to welcome you back in the nearest future. Sincerely, Arina Simonyan Guest relations specialist

Sweta P. Families - 06/01/2020 Confirmed reviews ALL
« Amazing »

Amazingly awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. p., Thank you for taking the time to share your feedback. Looking forward welcoming you back to our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Alexander M. Families - 04/01/2020 Confirmed reviews ALL
« Great »

As usual Accor never fails to impress

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Specialist

Natalia O. Families - 02/01/2020 Confirmed reviews ALL
« Generally fine »

Even when room has been booked for three persons and also upgraded it however has not been prepared for three persons nor I received points for the upgraded room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, We very much appreciate your comments regarding your stay at the Novotel Moscow City. I am glad that overall you experience with us was good. We will take note of your comments and I will share it with our housekeeping team. As for your question regarding point I have forwarded it to the Reception and they will solve it shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Specialist

Giuseppe Business - 29/12/2019 Confirmed reviews ALL
« Professionalism »

Very Professionals staff and modern style hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We will be happy to welcome you back at our hotel again! Sincerely, Arina Simonyan Guest relations specialist

Rajesh S. Couples - 16/12/2019 Confirmed reviews ALL
« Excellent stay and a very well located hotel. »

Great service, smooth check-in, very wide spread for breakfast, nice and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Couples - 15/12/2019 TripAdvisor review
« Stay in Moscow »

Very centrally located hotel. Has a metro station very close. The room was clean and food was good, though a bit expensive. The check in process was seamless and simple as they offer online checkin. My room was ready and did not have to wait after a long a flight. Use the online checkin facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff and location of our hotel. We are also happy that you have appreciated our online check in service. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Business - 11/12/2019 TripAdvisor review
« Business hotel in a business district »

The hotel is perfect for business travelers.  Located in Moscow City, close to the main transport hubs of Moscow, in the city center. The offices of the main large companies are here, and therefore the guest of this hotel is probably a businessman.Nice rooms with everything you need, including an iron and ironing board. There’s  a large breakfast selection for every taste.  Friendly staff.The disadvantages include air conditioning in the rooms and the high price.  The windows are dull - nothing can be opened - and the system settings are such that the air is constantly dry, it was very difficult to sleep.  The price for a room more than 200 euros per night is high for such a hotel.  Bed linen could also be less synthetic - sometimes I experience static electricity on myself ... unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergei, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. My sincere apologies for not meeting all of your expectations. I will take notice of your comment regarding air conditioning and forward it to our technical department. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Nelli N. Business - 10/12/2019 Confirmed reviews ALL
« Very nice hotel »

It was a third time I stayed here from March 2019. Goog location, excellent food in the restaurant and very helpful stuff. I am planning to visit Moscow at the end of this year also . But to my regret the hotel is fully booked these days)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for taking the time to share your feedback. We are glad that you appreciated location, our restaurant and found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We will be happy to welcome you back at our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Wolfgang Business - 09/12/2019 Confirmed reviews ALL
« Issues during stay »

1. night warm water was almost not working 2. night aircondition neither warming nor cooling so I canceled 3rd and 4th night staying in another hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Novotel Moscow City. Let me on behalf of our General Manager appologies for the inconvinience. I am sorry that your experience did not meet your expectations. Rest assured that we are taking the appropriate measures to address the problem. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Artem Kholomeev Guest Relation Specialist

Simon P. Business - 08/12/2019 Confirmed reviews ALL
« Very good »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. p., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Israel B. Business - 07/12/2019 Confirmed reviews ALL
« Contech »

Once more everything was presented at high level of accommodation and service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your feedback. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Moran Business - 03/12/2019 Confirmed reviews ALL

The stay experience was very good, Lunch and dinner can be improved and varied. Breakfast was excellent. It bothered me that the cleaner cleaned the room very late, at noon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relation Specialist

T. Business - 02/12/2019 Confirmed reviews ALL
« Good »

Extremly nice services at the reception and baggage storage unit! They were polite, opened to support and help me for everything asked by them. Good servise during the breakfast. Very good tasty and various food and drinks for breakfast. Nice, fresh. It was extremly good surprise for breakfast. In the room below my expects- for price 12300 rubles it is not enough what you provide to me as convenience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! We are glad that you appreciated breakfast in our hotel. We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We take note of your comments. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Arina Simonyan Guest relations specialist

Rg Families - 05/11/2019 Confirmed reviews ALL
« Nice modern hotel with ample-sized rooms near a Metro station, many restaurants, and a shopping mall. »

Nice modern hotel in an upcoming Moscow location - near a Metro station, many restaurants, and a shopping mall. Quick response to emails, including providing tourist visa support. Very helpful in making restaurant reservations. Friendly Elisabeta at Front Desk. Nice, warm, and quiet connecting rooms with nice front views. Good housekeeping. Complimentary water bottles and in-room WiFi. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! It is such a pleasure to know that you enjoyed your stay with us. We are happy to know you benefited from our location. We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arina Simonyan Guest relations specialist

K. A. Business - 29/10/2019 Confirmed reviews ALL
« fair »

the stay is good . location is great.. however, the ventilation and air circulation in the room is not good at all. i stayed in 663 for 4 days and moved to 882 for 4 days more. this issue is needed to be looked seriously... i think the Ac flappers or diffect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the NOVOTELMoscow City. We are glad to know you benefited from our location.We are sorry that your experience did not meet your expectations. Please, accept our sincerest apologies. I have informed our engineering department about this issue. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Arina Simonyan Guest relations specialist

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