Novotel Moscow City

Novotel Moscow City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,050 reviews

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Hotel extras

  • Free Wi-Fi, newspapers and maps of Moscow. 5 minutes to the Expo Center.

  • A minute to the Afimall shopping center with lots of shops, cafes, cinemas

  • 2 minutes to the highest observation deck in Europe and no-limit ice cream,

  • 3 metro stations near the hotel

  • 15-minutes drive to the Kremlin

ALLSAFE approved hotel

Hotel location

Novotel Moscow City

Presnenskaya Naberezhnaya, 2, Presnenskaya Naberezhnaya 2
123317 MOSCOW
Russia

GPS:55.748069, 37.53685

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MC TRADERS

MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.

Your meetings and events

Meeting@Novotel - making sure your event is a success. Whatever event you are organizing, take advantage of the Novotel network to make your event a success. The experience gained over a number of years has given us extensive expertise in this field. Our years of experience have let us build a great expertise in meeting organization. Take advantage of our business center, conference packages and innovative coffee breaks. Our contemporary conference rooms are equipped with the latest technology: integrated sound system, HD projector and screen, free WIFI and ergonomic furniture.

Room descriptions and layouts

meeting rooms

From 1 to 270 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday. For your convenience, the hotel offers free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,050 reviews

TripAdvisor Rating  4.5/5  1,787 reviews

Late response from FO staff

Customer review rating 2.0/5

L. Business - Confirmed reviews ALL

It's true that the staff at FO are friendly, but things are so slow and they don't seem to know exactly what to do.

Уважаемый YoungJin! Мне искренне жаль, что нам не удалось оправдать ожидания. Ваши замечания обязательно будут рассмотрены руководством отеля и мы сделаем всё возможное, чтобы исправить сложившееся впечатление! С наилучшими пожеланиями, Ирина Наумова Менеджер по стандартам и качеству

thanks

TripAdvisor rating 5.0/5

mertgnk17 Business - TripAdvisor review

i stayed this hotel 1 week ago and i am happy to this hotel' choice. Hotel' s location is very good, rooms are too clean but breakfast is not enough. Also i want to write something about front office manager Mrs Marika. Firstly, she can speak turkish and it made me too happy because i can create communication and solve my problem easily. Secondly, she is too polite and helpfull.

Dear Mert! Thank you for your kind feedback. We are glad to know that you enjoyed your stay with us. Looking forward to welcoming you back. Sincerely, Irina Naumova Quality and Attitude Manager

well located

Customer review rating 4.0/5

Nikolay Business - Confirmed reviews ALL

well located, excellent service, prices in a bar very expensive

Уважаемый Николай, спасибо за отзыв! Ждем новой встречи! Ирина Наумова, менеджер по качеству

the checks were broken incorrectly

Customer review rating 2.0/5

Tatiana Business - Confirmed reviews ALL

I booked the hotel in advance by e-mail. I agreed in advance in the letter how to split the checks. As a result, when checking out of the hotel, the checks were broken incorrectly. and for me, this is important, since the employer does not reimburse the cost of breakfast, the cost of accommodation is reimbursed only within a certain amount. In addition, there was no capsule coffee machine in the room, the refrigerator did not work, there were no bathrobes and cotton swabs in the room

Dear Tatiana . Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. Your comments will be conveyed to the management for further consideration. We will be happy to welcome you back again! Best regards, Irina N. Quality Manager

Great breakfast

Customer review rating 5.0/5

Abdalla Solo - Confirmed reviews ALL

Clean and nice

Dear Abdalla , We appreciate your comments regarding your stay at Novotel Moscow City. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Kind regards, Irina Naumova Quality and Attitude Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 748 reviews 9.4/10 Location
  • 1,331 reviews 7.2/10 Room
  • 1,037 reviews 8.8/10 Service
  • 34 reviews 4.1/10 WiFi
  • 670 reviews 9.5/10 Breakfast
  • 448 reviews 7.5/10 Cleanliness
  • 216 reviews 7.2/10 Vibe
  • 116 reviews 8.3/10 Wellness Area

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