Hotel - Novotel Moscow City
Novotel Hotel Novotel Hotel

Novotel Moscow City Hotel

4.5/5 1,669 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • FREE WIFI
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • VNUKOVO
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

CROCUS EXPO18.5 km / 11.5 mi MOSCOW EXPOCENTRE0.3 km / 0.19 mi

Your meetings and events

Meeting@Novotel - making sure your event is a success. Whatever event you are organizing, take advantage of the Novotel network to make your event a success. The experience gained over a number of years has given us extensive expertise in this field.Our years of experience have let us build a great expertise in meeting organization.Take advantage of our business center, conference packages and innovative coffee breaks. Our contemporary conference rooms are equipped with the latest technology: integrated sound system, HD projector and screen, free WIFI and ergonomic furniture.

Novotel Moscow City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HONG KONG 20 m2 3 m 10 8 8 4 10
SINGAPORE 21 m2 3 m 10 8 8 10 10
LONDON 24 m2 3.2 m 18 12 10 12 16
Seul 27 m2 0 m 16 10 12 12 14
SYDNEY 27 m2 2 m 16 10 12 12 14
Eurek@ 60 m2 4 m 41 20 18 16 21
PARIS 60 m2 3 m 45 17 16 16 30
NEW YORK 120 m2 3 m 100 32 30 40 70
MOSCOW 1 160 m2 4 m 135 40 38 70 90
MOSCOW 2 160 m2 4 m 135 40 38 70 90
MOSCOW 320 m2 4 m 270 50 52 140 180
CRYSTAL BALLROOM 975 m2 5 m 450 43 0 131 250
MERCURY SPACE 975 m2 5 m 450 43 0 131 250
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday.For your convenience, the hotel offers free WIFI.

  • 361 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • FREE WIFI
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 8,322 reviews

Our guest reviews for
Novotel Moscow City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,669 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mohammed S. Friends - 12/02/2020 Confirmed reviews ALL
« The location was great and nearby mall »

Novetal hotel has great people and room service also the breakfast was excellent i would like to recommend all people to go with Novetal hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist

Sergey Couples - 06/02/2020 Confirmed reviews ALL
« Good stay »

pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ARtem Kholomeev Guest Realtion Specialist

Business - 03/02/2020 TripAdvisor review
« Too hot in the rooms »

I have been in thi shotel so many times. It is just comfortable for us to stay there, as it is in walking distance to the Expo Center. The rooms are since years over heated, but this is a standard problem in Russia. As they have enough gas, the rooms will be heated as much as tehy can. The other topic is that the bedding and the bed linnen are synthetic. This is not nice at all. I decided to sleep without it. This is a reason to change the hotel next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a detailed feedback. I am sorry that your experience did not meet your expectations about service in our hotel; please allow me to express my sincerest apologies. The thermostat of the air temperature in the room can be set under individual parameters. We are always happy to adjust the air temperature according to your wishes. Also we don’t use synthetic bedding in our hotel we use only cotton bedding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arina Simonyan Guest relations specialist

Anonymous Business - 02/02/2020 Confirmed reviews ALL
« Well located »

Allways excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordi U., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations specialist

Pierluigi Business - 31/01/2020 Confirmed reviews ALL
« I was charged to pay the hotel even if it was prepaid by CWT! »

I was charged to pay the hotel even if it was prepaid by CWT!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to share your experience with us. We had information that everything was paid by CWT maybe according technical issue some transactions was made over because you put credit card details to pay extra services. We already connected with the bank and coordinate this issue. Thank you for understanding and sorry for inconvenience. Hope your next visit will be pleasant. Best regards, Arina Simonyan Guest Relations Specialist

Mike Business - 21/01/2020 Confirmed reviews ALL
« Well stay. Good location for me. »

Could not find comfortable pillow. Two of them are big and soft, rest two small and soft as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail S., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest relations

Derek R. Business - 20/01/2020 Confirmed reviews ALL
« Good location »

The hotel is well located and very comfortable. Unfortunately, booking via the website is very poor. I usually book for myself and 2-3 other colleagues, however the website only allows me to book each room under my own name, so every time I visit there is confusion. Please sort out the website so that I can nominate rooms in the names of others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek R., We very much appreciate your comments regarding your stay at the Novotel Moscow City. We take take of your comments and we will share it with our colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem kholomeev Guest relations specialist

Loganathan N. Couples - 15/01/2020 Confirmed reviews ALL
« Magical Moscow Stay »

We stayed at this newish hotel in the newly built business Moscow City area. The hotel was located close to the Metro system with great links to all the Tourist Attractions which was just a short distance away. The hotel was modern and well appointed rooms but the gust areas were meagre and nowhere to sit and have a quiet read or a group conversation. Our room was on the inside and was deprived of natural light 24/7. You always felt that it was night. Recommend the rooms facing the outside, even numbers, as you would have a view of the outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Logan, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Manager

M. Friends - 12/01/2020 Confirmed reviews ALL
« M. »

The hotel is great and it is good location. The hotel staff are very kind and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for your feedback and for your kind words! I am happy you enjoyed your stay and our staff was helpful. We will be glad to welcome you again very soon! Sincerely, Arina Simonyan Guest relations specialist

Sanjay P. Families - 11/01/2020 Confirmed reviews ALL
« Nice stay at Novotel »

Its a nice property. We have been staying there from few years. Nice rooms....nice spa but Gym is small, but nicely maintained....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to share your feedback. We are glad that you appreciated service and rooms in our hotel. We take note of your comments. Thank you for your loyalty and for choosing our hotel for your stay in Moscow. Sincerely, Arina Simonyan Guest relations specialist

S. H. Families - 07/01/2020 Confirmed reviews ALL
« Mr »

as one who traveling a lot and stays in many hotels. i must point out that your hotel accommodation was perfect,especially when i was staying with my family. all was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your feedback about your stay at Novotel Moscow City. I would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. Satisfaction of our guests is our main priority, which is why your feedback is so valuable to us. We look forward to welcoming you again at Novotel. Sincerely, Arina Simonyan Guest relations specialist

Alexander Families - 06/01/2020 Confirmed reviews ALL
« Great hotel »

Thank you for your great service! We especially loved the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your feedback. We are glad that you appreciated service and breakfast in our hotel. We hope to welcome you back in the nearest future. Sincerely, Arina Simonyan Guest relations specialist

Sweta P. Families - 06/01/2020 Confirmed reviews ALL
« Amazing »

Amazingly awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. p., Thank you for taking the time to share your feedback. Looking forward welcoming you back to our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Alexander M. Families - 04/01/2020 Confirmed reviews ALL
« Great »

As usual Accor never fails to impress

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Specialist

Natalia O. Families - 02/01/2020 Confirmed reviews ALL
« Generally fine »

Even when room has been booked for three persons and also upgraded it however has not been prepared for three persons nor I received points for the upgraded room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, We very much appreciate your comments regarding your stay at the Novotel Moscow City. I am glad that overall you experience with us was good. We will take note of your comments and I will share it with our housekeeping team. As for your question regarding point I have forwarded it to the Reception and they will solve it shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Specialist

Giuseppe Business - 29/12/2019 Confirmed reviews ALL
« Professionalism »

Very Professionals staff and modern style hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We will be happy to welcome you back at our hotel again! Sincerely, Arina Simonyan Guest relations specialist

Rajesh S. Couples - 16/12/2019 Confirmed reviews ALL
« Excellent stay and a very well located hotel. »

Great service, smooth check-in, very wide spread for breakfast, nice and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Couples - 15/12/2019 TripAdvisor review
« Stay in Moscow »

Very centrally located hotel. Has a metro station very close. The room was clean and food was good, though a bit expensive. The check in process was seamless and simple as they offer online checkin. My room was ready and did not have to wait after a long a flight. Use the online checkin facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff and location of our hotel. We are also happy that you have appreciated our online check in service. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Business - 11/12/2019 TripAdvisor review
« Business hotel in a business district »

The hotel is perfect for business travelers.  Located in Moscow City, close to the main transport hubs of Moscow, in the city center. The offices of the main large companies are here, and therefore the guest of this hotel is probably a businessman.Nice rooms with everything you need, including an iron and ironing board. There’s  a large breakfast selection for every taste.  Friendly staff.The disadvantages include air conditioning in the rooms and the high price.  The windows are dull - nothing can be opened - and the system settings are such that the air is constantly dry, it was very difficult to sleep.  The price for a room more than 200 euros per night is high for such a hotel.  Bed linen could also be less synthetic - sometimes I experience static electricity on myself ... unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergei, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. My sincere apologies for not meeting all of your expectations. I will take notice of your comment regarding air conditioning and forward it to our technical department. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Nelli N. Business - 10/12/2019 Confirmed reviews ALL
« Very nice hotel »

It was a third time I stayed here from March 2019. Goog location, excellent food in the restaurant and very helpful stuff. I am planning to visit Moscow at the end of this year also . But to my regret the hotel is fully booked these days)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for taking the time to share your feedback. We are glad that you appreciated location, our restaurant and found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We will be happy to welcome you back at our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

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