Hotel - Grand Mercure Bangalore
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangalore

4.5/5 773 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition and convention centre

PALACE GROUNDS10 km / 6.21 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 55 m2 3 m 50 18 24 21 32
BY THE BLUE-UPPER DECK 148 m2 4 m 0 0 0 0 40
    • Flipchart
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Syndicate rooms
    • High speed transmission line
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 126 rooms
  • 103 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 ALL Rating 2,634 reviews

Our guest reviews for
Grand Mercure Bangalore

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 773 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dr J. Families - 02/12/2019 Confirmed reviews ALL

Room is too small. Our bad luck we choose your hotel for our family enjoyment. Worst reception

Shrestha A. Business - 19/11/2019 Confirmed reviews ALL
« Dissatisfied »

Our experience is really bad with Grand Mercure, we will not recommend this hotel to anybody 1. Not value for money, during check-in price was 7500/- inclusive all taxes but at the time of check out, we were charged additionally. Really feel cheated 2. Request for single king size bed during check in but still provided with twin bed.

S. J. Couples - 18/11/2019 Confirmed reviews ALL
« Extremely Unsatisfied »

Firstly release my blocked credit limit

Kanchan P. V. Business - 14/11/2019 Confirmed reviews ALL
« Good - Can be better »

Area of improvement - 1. Shaving kit was not there on both the stays. 2. Set top box did not had any HD channels. 3. Music system was not connected with. Had to call for connection. 4. During 2nd stay complimentary (Murku & banana's) were not there. 5. During 1st stay dining table light was not working. Rest all was good.

Mohit Business - 14/11/2019 Confirmed reviews ALL
« Room's interior and hotel experience was not at all 5 star standard. »

1. The room smelled weird. 2. Ordered in-room dining which was not delivered until I called after 2 hours. 3. Called housekeeping for a comb and a hair gel, the guy said it will be delivered but never got delivered. 4. The TV size was exceptionally small. 5. Walls are super thin. I could hear noises from all around.

A R. D. Business - 14/11/2019 Confirmed reviews ALL
« Very disappointed »

Surprise news about maintenance and made us move to another hotel. No efforts seen towards how to avoid inconvenience to customer

Paresh Business - 13/11/2019 Confirmed reviews ALL
« Room quality very average, service good »

Didn't feel I was in an Accor hotel. Room was not upto the mark in cleanliness. There were ants in the kitchenette and in the living room leading to the kitchen area. Carpet was dirty.

Surya Business - 12/11/2019 Confirmed reviews ALL
« Not a great service »

Either room service or cafetaria service is not upto the 5 start hotel expectation

Jd Business - 12/11/2019 Confirmed reviews ALL
« so so »

The hotel overall was OK, but I was bitten by an insect in my room, which was carrier of some bacteria, which caused me a lot of problems. I wouldn't expect this to happen in such hotel!

Mihir M. Business - 09/11/2019 Confirmed reviews ALL
« Great rooms, bad food »

Rooms are great. Food menu too small for Indian Vegetarian and staff at restaurants not well trained, quality of food - not up to the mark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mihir Narendra M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for your positive feedback on our rooms. Thank you for detailing areas in Food & Beverage where we could better ourselves as a 5-Star hotel. I appreciate your candid feedback, I have shared this with my team, especially my Executive Chef and F&B Manager for improvements in these areas. Please accept my apologies for the inconvenience you have faced. I am pleased to inform you that our menus are going through a change in a short while and we will certainly take your feedback into consideration. Thank you again for sharing your experience, and we look forward to your visiting us again. Sincerely, Rayan Aranha General Manager Grand Mercure Bangalore

Anonymous Business - 04/11/2019 Confirmed reviews ALL
« Very Good »

It was good, was upgraded to a suite as all rooms were full. Pleasant stay. Food was good. The staff was cordial.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager Grand Mercure Bangalore

Maxime Business - 31/10/2019 Confirmed reviews ALL
« Super experience »

It was a really nice experience Everybody at the hotel were really friendly : special mention to Sidharth and Abdul

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for appreciating my staff especially Siddharth & Abdul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager

Timon V. D. S. Business - 31/10/2019 Confirmed reviews ALL
« Very well served by the nice people »

Had a very good stay at the hotel. People were very nice especially Sidarth, Abdul and Nina -> They really made my stay perfect. Rooms could be cleaner as there were a lot of small bugs on the ground in the bedroom.

Bbshetty Families - 30/10/2019 Confirmed reviews ALL
« good »

Good, your property is so called 5 star property but i dont find the 5 star facility, you are giving voucher of spa but slot availability was not there, swinging pool frogs and snakes are coming out, your dinner pool side is good

Amrit J. A. Business - 30/10/2019 Confirmed reviews ALL
« very good - staff is amazing »

exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for your loyalty and for appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager

Puja Business - 30/10/2019 Confirmed reviews ALL

I only stayed overnight . The staff was friendly and quick to get us to our rooms considering it was super late & we were very tired . Room was well appointed . Breakfast assortment was good. Short and sweet stay

Shashank Families - 28/10/2019 Confirmed reviews ALL
« Great Stay, friendly staff »

I travelled to Bangalore with my wife and the stay was short but great. Rooms are superb and food is very good, friendly staff. over all great experience

Edwin Business - 28/10/2019 Confirmed reviews ALL
« feedback hotel »

the stay was really nice, the staff was amazing friendly. i would recommend this hotel to anyone.

Peter Business - 28/10/2019 Confirmed reviews ALL
« really good place to stay in Bangalore »

I was treated like a king

Nilesh Business - 28/10/2019 Confirmed reviews ALL
« Satisfied but not a value for money property »

The location is not very good for business purposes. The property seems pretty old however I must say it is decently well maintained. The staff is good but can be a bit more warm and homely. I did not find it worth the price I paid for the stay.

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