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Novotel Toronto Vaughan Hotel 3 stars

Customer review rating 4.4/5 5,120 reviews

ALLSAFE approved hotel

Novotel Toronto Vaughan
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+ 22 Services

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Golf Paying
  • Tennis Paying
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 vaughan

Tel: +19056600212

Fax: (+1)9056951750

Check-in from 15h00

Check out up to 12h00


  • By plane

    TORONTO PEARSON APT At 24km / 14.91 miles

  • By train

    Union Stattion At 32km / 19.89 miles

GPS :43.822082, -79.539375


  • AB SCIEX 0.9 km / 0.56 mi
  • ASSA ABBLOY 0.5 km / 0.31 mi
  • Alectra Utilities 5.0 km / 3.0 mi
  • BELLAGIO 1.6 km / 0.99 mi
  • BELLVUE MANOR 4.0 km / 2.49 mi
  • BORGATA 1.9 km / 1.18 mi
  • CALLAWAY 1.0 km / 0.62 mi
  • CARDINAL HEALTH 3.5 km / 2.17 mi
  • DELOITTE 2.1 km / 1.3 mi
  • IVANHOE CAMBRIDGE 27.9 km / 17.34 mi
  • MIELE 0.9 km / 0.56 mi
  • RECIPES 0.0 km / 0.0 mi
  • THE DOCTOR'S HOUSE 11.0 km / 6.84 mi
  • THE VENETIAN 1.0 km / 0.62 mi

Your meetings and events

Allow our specialists to provide expert guidance for your conferences, meetings and seminars. Our team is here to meet your needs and ensure ensure the success o your event, and more. Discover 5 meeting rooms with over 4500 square feet.

Room descriptions and layouts

meeting rooms

From 1 to 250 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Airconditioned meeting room

  • High speed transmission line

  • Syndicate rooms

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars


Type of cuisine: International

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere


Raising Expectations in Vaughan - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Non contractual photo

Our guest reviews for
Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,120 reviews

TripAdvisor Rating 4.0/5

601 reviews

Friednly reception at front desk and lovely well appointed clean room.

Customer review rating 5.0/5

J. B. Couples - 22/09/2021 Confirmed reviews ALL

Stayed for just 1 night,this time, with the Shoppers Special and had a great experience with both the hotel including friendly professional staff and the shopping.

Great room for a great price

Customer review rating 4.0/5

Anonymous Families - 20/09/2021 Confirmed reviews ALL

We only stayed one night, as we attended a wedding in the area. The rooms were very clean and a good size. The only complaint, and this is something we maybe should have asked for, is that there was no support handles in the bathtub and the senior person had a very difficult time getting into it. Also the anti slip coating in the tub was not very good.


Customer review rating 2.5/5

Anonymous Couples - 20/09/2021 Confirmed reviews ALL

The bed was comfortable and the hotel was clean. However, the tv didn't work, the air conditioner was leaking all over the window sill and it smelled of cigarettes even though it was supposed to be a non smoking room.

very clean well organized

Customer review rating 3.5/5

Malka Families - 20/09/2021 Confirmed reviews ALL

Wanted to pay cash... Rather then credit card. I couldn't do that as no one had change. I would like to see that changed.

Extremely clean, excellence service - another great stay!

Customer review rating 5.0/5

Kevin B. Business - 20/09/2021 Confirmed reviews ALL

It has been 1 1/2 years since I travelled to Ontario. The experience was great at Novotel. One minor item - the door to room 601 doesn't know close into the locked position by itself. If you're not paying close attention to the click sound when it actually locks - you may mistakenly think it was actually locked. That should be looked at. It was mentioned when I checked out.

good stay!

Customer review rating 5.0/5

F. Couples - 18/09/2021 Confirmed reviews ALL

didnt interact with too many workers, checked in late, friendly staff and room service wished us a good day when we left in morning

Good stay

Customer review rating 4.5/5

Jason Families - 18/09/2021 Confirmed reviews ALL

Short stay. Room was great overall. Air conditioning system not great: too loud and could easily hear water dripping from the unit that somehow kept me up for a couple hours.

Good location

Customer review rating 3.5/5

Jeff Families - 18/09/2021 Confirmed reviews ALL

Good place and services for family.

dirty floor in room, hair in tub and on counter, urine on toilet seat, bathroom fan not working, bed makes knocking sound

Customer review rating 1.5/5

Joyce U. Families - 17/09/2021 Confirmed reviews ALL

We live in the area and had showings at our home for sale. So we booked for two nights. We only stayed one (yet paid for 2) because of the problems with the room. We have used this hotel After check-in, we noticed urine on the toilet seat, long black hair stuck on the hairdryer, on the counter and all over the tub (have pic). None of us have long black hair. We took the pic and then cleaned it because we were told the hotel was full (in particular because we had a dog friendly room). The beds make a knocking sound when you roll over. So much so, we thought someone was knocking at the door and our dog barked. Unfortunately, with that noise during the night - it woke the neighbouring room with children. We felt badly for them - yet it was not our fault. My son had brand new white socks - he wore a pair on the first day in the room - they were black. I would like to know when the floor was last washed. The restaurant is the only positive - friendly and good food. We did tell the front desk about the problems and gave our information for the manager to contact us - we have never heard from the manager!

Started off with disception

Customer review rating 1.0/5

James K. Business - 16/09/2021 Confirmed reviews ALL

Booking the reservation, your staff told me the pool would be working and that was the reason for me wanting to stay at your hotel. Checking in the next day i realized this was all a lie. The pool was not working and it was very frustrating for me. there was many other options in the area but i got dropped off at your location with no ride to go to another place. During the stay, the next day, I had a video conference go longer than expected and i was interrupted by your staff multiple time.. We did have a corporate account and as a senior manager, i recommended to remove your property off our places to stay when in town. I also hope you learn from this experience. James K. National Sales manager Watson Marlow Fluid Technology Group a division od SPirax Sarco PLC.

Both location was great and it was a great stay

Customer review rating 5.0/5

David K. Solo - 14/09/2021 Confirmed reviews ALL

Staying for medical appointments, very clean hotel. Only thing that is very disappointing which I called is I left a couple of articles I believe. Called twice to the house keeping manager which I never did receive a call back. I do not believe a manager can’t have time to return calls.


Customer review rating 3.5/5

Steve Couples - 14/09/2021 Confirmed reviews ALL

Room was clean, great bedding nice size bathroom and walk-in shower No glasses provided only paper cups. There is only one chair in the room. Although we were booked for two nights the in room coffee supplies only cover the first morning.

Great Stay, friendly staff!

Customer review rating 5.0/5

Flo Couples - 12/09/2021 Confirmed reviews ALL

Housekeeping was extremely friendly and helpful. Asked how our stay was so far, genuinely cared.

Customer review rating 2.5/5

Robert M. @. Families - 12/09/2021 Confirmed reviews ALL

We had difficulty finding eating establishments in close proximity

Some awkward design choices

TripAdvisor rating 3.0/5

travdesjard 21/08/2021 TripAdvisor review

Weird design choice with the bathroom. There were double doors that didn’t have a lock so there was no way of stopped the kids from opening the door while on the toilet. The bathroom also didn’t have a fan.

Dear travdesjard, Thank you for taking the time to leave us a review. All our guest rooms have French doors as per brand standard, but we do understand the challenges that comes with it. The fan in the washroom in every guest room is on 24/7 but it is on low setting. We do appreciate the feedback and we hope to see you again. Sincerely, Gabriel

Awesome stay

TripAdvisor rating 5.0/5

Prairiebreeze2014 16/07/2021 TripAdvisor review

This is the 2nd time I stayed here during covid and their protocols are consistent. Everything is well maintained, my room was lovely and the food was excellent. The fish I ordered was the best I've had in a long time. Everyone was friendly and I will definitely book here again.

Dear Prairiebreeze2014, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan Centre. It is always a pleasure to receive positive feedback. We had just launched a new menu for our restaurant and we're glad that you loved the food. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to improve the quality of our services. We look to welcoming you back soon. Sincerely, Gabriel

Bill's Clinic stay

TripAdvisor rating 5.0/5

williamhewitt70 Business - 09/07/2020 TripAdvisor review

Hotel is very clean and staff is extremely help full and ready to help. especially in these times of Covid-19. Found the in hotel Restaurant food pricey but as Toronto prices go this is the going price for meals.

Dear williamhewitt70 Thank you for taking the time to share your feedback with us. It is a pleasure to learn about your recent experience at Novotel Vaughan. I am happy that the staff is very helpful. We hope to welcome you back soon. Sincerely, Gabriel

Bad Customer Care

TripAdvisor rating 3.0/5

Pioggiaaa Business - 24/06/2020 TripAdvisor review

The Hotel Facility is nice.The rooms need some mantinence.The individuals who work at the front desk are not experienced in customer care.Alot of them speak very little english.I would not recommend this hotel for a long stay.Some rooms have a noise problem due to the air conditioner.

Dear angsorg02, Thank you for taking your time in writing this review. I am happy that you found the hotel facility to your liking. We have carefully reviewed your feedback and recall your situation and have taken the appropriate action. We do pride ourselves on having a diverse and inclusive culture that hires individuals from different backgrounds. We would like to apologize for any inconvenience. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service. I appreciate you sharing your concerns and it is our hope that you will give us the opportunity to accommodate you in the future. Sincerely, Gabriel

Don't Bring Your iPhone

TripAdvisor rating 2.0/5

Explorer37986648132 Business - 06/06/2019 TripAdvisor review

This hotel's internet is not compatible with iPhone. The front desk is of no help (send guest to a "help line" that basically tell the guest that they should use something other than the iPhone because of "security". It is interesting that iPhone only have security problem in this hotel and not others.

Great Stay

TripAdvisor rating 5.0/5

Compass16998184868 Family - 07/05/2019 TripAdvisor review

My girlfriend, her son, and I had a one night stay at Novotel Vaughan. The staff were great and friendly. Amenities were great. Her son enjoyed the pool, and ease of access to Legoland, and the mall made everything easy. Will definitely stay here again.

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